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Problems with 2015 Jeep Cherokee ELECTRICAL SYSTEM

On average, the 2015 Jeep Cherokee starts to “feel” problems with the ELECTRICAL SYSTEM and its various aspects after 29 435 miles.

Components Affected by ELECTRICAL SYSTEM Issues

We have classified the 144 complaints from 2015 Jeep Cherokee about ELECTRICAL SYSTEM into the following categories.

SOFTWARE 4 WIRING 2 12V/24V/48V BATTERY 1 HORN 1

Recently reported ELECTRICAL SYSTEM problems on 2015 Jeep Cherokee

Vehicle trembles on occasions while in operation as if it it's going to turn off. additionally, the motor feels very forced on occasions and it has stopped while in operation in the middle of the road. the back seat door handles fall off and the dashboard keeps making a rattling noise while the vehicle is turned on.

Tl* the contact owns a 2015 jeep cherokee. while driving 35 mph, the check engine warning indicator and the start stop warning indicator illuminated. in addition, the engine misfired and the vehicle violently shook. the vehicle was towed to the dealer where it was diagnosed that a faulty spool valve failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the vin was invalid. the failure mileage was approximately 2,000.

Tl* the contact owns a 2015 jeep cherokee. while driving 60 mph, the vehicle began to violently shake. the dealer diagnosed that the brakes and rotors failed and needed to be replaced. the vehicle was repaired. in addition, on another occasion, the vehicle failed to shift properly and shifted roughly without warning. the vehicle was taken back to the dealer where it was diagnosed that the transmission needed to be replaced. the vehicle was repaired. after coming to a stop, the vehicle independently shut off. the contact mentioned that the push to start failed to restart the vehicle and the instrument panel illuminated. the vehicle was taken to the dealer where the contact was informed that the fuel saving feature was enabled and the push to start feature needed to be replaced. the vehicle was repaired. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failures. the failure mileage was 400.

Tl* the contact owns a 2015 jeep cherokee. the contact stated that the vehicle stalled intermittently without warning. after several attempts, the vehicle was able to restart. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 1,100. updated 05/04/16*lj *tr

The vehicle service engine light keeps coming on, service transmission light comes on. vehicle shifts in and out of gear on its own. parking brake activates on its own. the start/stop malfunction light comes on. it has been towed in to dealership 3 times. these problems have occurred while vehicle was in motion.

Tl* the contact owned a 2015 jeep cherokee. the contact stated that while the vehicle was in motion, smoke appeared inside and outside the vehicle. the contact merged to the side of the road and large flames appeared under the hood. a fire technician extinguished the fire. a police report was filed. the vehicle was destroyed and towed to an impound lot. the manufacturer was notified of the failure. the approximate failure mileage was 12,000.

Tl* the contact owns a 2015 jeep cherokee. while driving at any speed, the vehicle stalled while veering left. the dealer diagnosed that the vehicle required a computer update. the computer was updated, but the failure recurred. a warning message appeared and the instrument panel dimmed. the approximate failure mileage was 22,000.

I bought a 2015 jeep cherokee trailhawk v6 on 10/14/15. on 10/16/15 while driving down a street at 45mph, the vehicle died. i managed to get off to the side of the road and after a couple of attempts it started again. the check engine light was now on and i had no acceleration. i managed to drive 5 miles to the dealership in "limp mode" and drop it off for repairs. the last i heard on 10/17/15 was that they were going to replace the tcm and pcm and see if that helps, it is now 10/21/15 and i do not have an update.

Vehicle was parked in driveway and alarm went off around 14:00 on 10/11/2015. i turned off the alarm and saw smoke in the vehicle. i moved the vehicle away from any structures and call 911. the fire department came and extinguished the fire and told me that it was an electrical fire that started in the rear of the vehicle.

July 31, 2015: vehicle transmission overheated warning light came on while driving (8-10 miles) in morning and again in afternoon. in pm turned of vehicle and restarted, various warning lights including transmission requires service warnings appeared and transmission was stuck in one gear. july 31-augusts1 jeep was at dealer for complete transmission replacement (approximately 5500 miles). october 5-october 7 vehicle left with dealer due to continued transmission issues while driving. vehicle periodically clunks and jerks forward when shifting into low gear when coming to a stop. becomes confused when slowing to a rolling stop, and hesitates to take off when accelerating from a stop. currently when driving in daylight the auto headlights periodically flicker on and off when i drive through a shadow and make viewing displays in daylight problematic. jeep customer care says that they could find no error codes and without "replicating the problem" or having error codes they can't do anything.

My car has had transmission issues from very early on. i can step on the gas, the engine revs up but does not register on the tachometer, then all of a sudden it catches and goes. i have been in 4 or 5 situations where i started pulling out into traffic and the car simply hesitated for several seconds before going. i actually had a very close call with a tractor trailer because of this hesitation. also, you can step on the gas to accelerate and once at the desired speed then let off the accelerator and the engine stays at the accelerated rpm's for several seconds then shifts back out to normal rpm's. also, the car has had 4 separate electrical issues in 4 months as well. the check engine light comes on, then the engine cooling fan runs fast for about 30 minutes then shuts back down. i have had my vehicle at he dealership for problems 5 times in 4 months and they can't seem to find what the issue is or what to do to correct it.

My 2015 jeep cherokee latitude shut off on me while i was driving not even a full week of owning it. the vehicle gauges go to zero and i loose power steering and when i apply the gas pedal nothing happens. all i am able to do is press the brake pedal and hopefully not have anyone behind me so that i can try and pull over with no power steering. i have taken it into the dealer on several occasions showing them both video and photo documentation of what is happening and they have been unable to duplicate this issue and have not provided me with an alternative as to getting another vehicle or my money back. the vehicle first shut off on me 18sep2015 and has continued to do so on the highway and on city streets with the most recent time being 14feb2016. i have all of my documentation of every time its been in the shop for the same problem with no resolution being provided.

Tl* the contact owns a 2015 jeep cherokee. while the brake pedal was depressed, the transmission and the check engine warning lights illuminated. additionally, there was abnormal sound coming from under the vehicle, and the vehicle stalled. the failure recurred multiple times. the vehicle was towed to a dealer but was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 9,400.

Was traveling to work and there was a car ahead of me. this person had out of state plates and was not paying attention, speeding up and then slowing down several time. the person behind me and passed both of us. in fact he was the one the i ran into. then when i approached the next town to get on the 4 lane, there is a turn off that everyone uses to get to the school. i don't remember what happened to the green out of state car, i think he did a quick left turn in front of me, and then i hit the guy that passed both of us. he was stopped waiting for the car ahead of him to turn. needless to say, i was charged with failing to stop in an assured clear distance. the sun was bright and i seen no brake or turn signals. the front end of my 10 day old vehicle sustained over 8600 dollars in damage so far. my concern is why did the air bags not go off at 50 mph when i hit the back of his 2012 buick? i was taken by ambulance to be checked out as the seat belt hurt my chest and possible broken finger. later that night i returned to the hospital for a head ct and chest xray for dizziness and headaches. i still have head aches when i bend over and will most likely consult my doctor for possible whip lash. the other driver was not hurt, but was told his vehicle was going to be total loss. we just bought this and now i am concerned about safety! both the adjustor and i were concerned why they didn't deploy. the whole front end of my vehicle is destroyed. from bumper back to radiator, which was destroyed.

The rear hatch won't stay closed, can't be locked. no way to keep hatch closed! maybe i could tape outside of hatch? not to secure!

Transmission shifts, very hard, missed shifts--all the time rear differential makes a very high pitch noise, all the time. sensor gives false reading on temp

We had just parked the jeep about 15 minutes before we had to leave again. we unlocked the vehicle, put our child inside and closed the door. when we tried to open the driver and passenger doors, the jeep locked up and would not let us in to get our child. we were in august, and it was hot out. we finally pulled the battery and was able to get it open. the end result was the computer module needed replaces on a 6 month old vehicle. even though the module was replaced, the jeep has started to do the same things again. we can not have our children locked inside the vehicle for extended periods of time if the jeep decides to lock them in. the warranty is now up on the vehicle and we are not able to financially replace the computer module.

Tl* the contact owns a 2015 jeep cherokee. the contact stated that both key fobs would fail to start the vehicle and rear brake light failed the vehicle was taken to the dealer. the dealer replaced the brake light and noticed that the failure persisted. several days later, the vehicle stalled without warning. the vehicle was taken to the dealer again where it was diagnosed that the entire transmission needed to be replaced. the vehicle was repaired. the contact stated that the vehicle independently accelerated without the accelerator being depressed. the vehicle was not repaired. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 13,000.

Tl* the contact owns a 2015 jeep cherokee. while driving 65 mph, the vehicle stalled without warning. the vehicle was towed to an independent mechanic where it was diagnosed that the vehicle had a pinched wire. the vehicle was repaired. the vehicle was previously taken to the dealer to be serviced for a customer satisfaction campaign for the transmission control module and power train control module software update. approximately five months later, while driving at an unknown speed, the vehicle accelerated independently and the rpms revved. the vehicle operated properly after the brake pedal was depressed. the vehicle was repaired five times; however, the failure recurred intermittently. the failure mileage was 20,500.

Tl* the contact owns a 2015 jeep cherokee. the contact stated that the recall notice for nhtsa campaign number: 15v393000 (electrical system) was received in august of 2015. after contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. the contact had not experienced a failure.

Vehicle surges forward after a stop at numerous & unpredictable times since purchase. this is very dangerous! transmission has been replaced & continues to do this. there is not any predictability as to when this will occur. have had vehicle in for service 6 times & they were 'unable to duplicate concern'. i would not be bringing my vehicle in if i didn't have a concern! i have never had as many issues with a new vehicle as i have had with this one! vehicle lurches/jerks/rocks when shifting from forward to reverse & reverse to forward--doesn't always engage immediately. vehicle has revved with acceleration, would not go forward & then suddenly surged forward several times. pulls to the right on level surface. vehicle rolls forward after braking as brakes don't always grab. after a stop, car rolls forward. many issues with radio jumping around on own & skipping preset stations, volume control, & speakers have gone in & out at random. hands free cell phone doesn't always work. navigation screen has gone blank/black while car still running. i have had a very loud alarm go on from navigation screen for unknown reason. i received an assembly 'ignition on' warning after i turned car off. car wouldn't start after 3 tries, then started. as you can see, the one consistent thing is the surging forward, but always something new & different, also.

I leased for 39 months a brand new jeep cherokee latitude 2015 at 10/25/2015 on champion chrysler jeep dodge dealer. it will complete 9 months that i have this car. on 3/16/215 there was the 1st recall about an issue on airbags that could open accidentally. on 6/5/2015 there was the 2nd recall (i am not sure what was the issue). on 6/15/2015 i had an issue about transmission system and i couldn't move the car in indy downtown. i couldn't turn the car on. my car was on dealer for service for 5 days. they changed the entire transmission system. on 7/5/2015 i was in ny and i almost had an accident because i heard an alarm and it was popping up an icon on the jeep panel, and then i realized that the steering wheel was really hard when i tried to turn 90 degrees on a crossroad. i almost hit the curb and the car behind me almost hit me. i needed to turn off and turn on the car several times to move the car. i intended to leave ny on sunday to work on monday but i did not feel safe to travel almost 12 hours. i waited until monday to go to a dealer in ny and check what was wrong about the car. on monday i went to a jeep dealer on warwick - ny and they said that they didn't have the spare part to change on my car and that i need to wait at least one more day so they could order and fix. but he also said that i could drive, but the wheel would be hard sometimes. i just need to pay attention on 90 degrees turns and u turns. i came back home listening the alarm all the trip. i left the car on champion dealer at 7/7/2015 and after one day they fixed the issue. at ny dealer they said that need to change some part and on champion they just fixed and didn't change nothing. my car is just 9 months old and i had several and important issues. i bought a new car. i just want to put gas and drive. i already lost several hours of work and i do not feel safe about this car.

Purchased jeep and have had safety issues with inconsistent shifting since day one. i have returned to the dealer 19 times for shifting issues and other complaints. at the present time i continue to have a "service shifter" light come on in the vehicle. the light comes on while the vehicle is in motion. you can try to reset the shifter to let the computer try to recognize the error, but it doesn't work. technicians have told me not to drive with the light on as the car may shift in a different gear or even reverse. chrylser star technicians keep resetting the software, however the light continues to come back on randomly. i have expressed my concerns and fears with the shifting, however they do not know what is causing the problem nor how to fix the issue so they continue to reset the computer. i do not feel safe driving the vehicle as i never know when the light will come on nor what it will do. found error codes u146500 and p1c861d. performed flash updates. dates of issues: 6/29/15, 07/17/15, 09/06/15, 12/01/15. i also have problems with inconsistent shifting and take of. you can try to accelerate and the car will not go but the rpm's will rise. the car will suddenly take off after a 4-5 second delay. this has caused me great fear as sometimes you will go to turn and the car pauses before taking off. by the time it does take off you have turned in front of an oncoming car. again chrysler star technicians have told me i am "over sensitive" and the car functions as any 9 speed transmission is designed to do.

I leased the vehicle on 6/17/15. within a week the service park brake light came on briefly. dealership said it was a fluke. a few days later. back sensor beep would not turn off while driving. dealership said it was a fluke. a day later power lift gate wouldn't work for a day. dealership said it was a fluke. when i called the dealership the first time they proceeded to tell me car was sold to me with a reprogramming airbag recall so i took in to get fix & have other items looked at. they never looked at other issues. a week later service brake light came back on i took in immediately. after 3 days sitting in the shop they said 25 codes came up & not sure how to fix. after a week of them having the car they said it was fixed. after 10 hrs of having back the transmission light came on. i took back to service & the mgr said car is unsafe and would request a new vehicle for me that would take 6 wks to get. he also told me the dealership they got my vehicle from had issues w/car and never said anything. in the week i haven't had the vehicle i've been given 6 loaner cars. 1 of which broke down with service park brake & transmission lights on and could not shift. i have demanded chrysler to cancel my lease and return my funds owed...updated 09/22/15 *bf the consumer stated the ncds arbitrator and chrysler agreed to release the consumer from the lease. the consumer would also be reimbursed. updated 12/9/2015*js updated 12/21/15*js

6/19/2015: transmission/electrical issue when attempting to shift the vehicle into reverse it would shift into neutral instead. had to shift to park and then back to reverse before the vehicle went into gear. this was the fourth occurrence of this issue since purchase date. airbag warning message and indicator light turned on when shifting from park to reverse and to drive. electronic stability control indicator came on repeatedly while driving. 6/22/2015: transmission/electrical issue vehicle would not shift from park to reverse. after several minutes was able to put vehicle into park, and eventually powered vehicle off and on and was then able to shift from park to reverse and then drive. airbag warning message and indicator light turned on and electronic stability control indicator came on. 6/23/2015: transmission/electrical failure odometer at 800 miles. while driving, the vehicle suddenly went out of gear. climbing a parking garage ramp the vehicle stalled, the parking brake turned on, the airbag service message and indicator turned on, the service engine light came on, the windshield wipers came on, the media console and bluetooth connection failed. after several minutes of attempting to shift gears (could not get the vehicle into park, drive, or reverse, and parking brake kept engaging), was finally able to power the vehicle off. once the vehicle was powered back on, was able to shift to drive, and drove directly to the dealership. check engine light remained on and electronic stability control indicator came on repeatedly while driving. delivered vehicle to dealership for inspection and repair, and am awaiting resolution as of 7/20/2015.

Problem started while moving. now it's as soon as it startsmy problem started june 2015, whole dash lights up tire pressure,service air bag,4wd unavailable,brake failure,and when comes to stop disengages transmission.same thing started again august 3rd 2015 same list again. received back again sept 2nd 2015 drove for 2 days. back to dealer again. still there currently have not received back cannot figure problem out chrysler is involved but they are rediculas case number available if needed

I went out to start my car at around 8:40am on may 28. when i pushed the button to start it, i heard a pop followed by smoke. i thought maybe something was under the car so i backed up the car approximately 2 feet and then turned it off. i went inside to get my husband, he came out and opened the hood and i tried to start it again. it started right up but there immediately was smoke and fire coming from the front of the car on the passenger side. i turned the car right off after maybe 5 or 6 seconds. i had a meeting to get to so i left in my husband's car. when i got to work, a retired fire fighter suggested that i call the norwich township fire department. brian beach came to inspect the car. because of all of the plastic coverings, it was very hard to see anything that was wrong other than melted plastic fittings. i had the car towed (at my expense) to byers on hamilton road. today, i spoke with the service manager, ron brown, who said that he didn't think that the car caught on fire. he feels that the tensioner belt broke and that is why i smelled burned rubber and there was so much smoke. either way, this is a brand new car and shouldn't be having any issues.

Tl* the contact owns a 2015 jeep cherokee. the contact stated that while driving, the check engine warning light illuminated. the vehicle was not diagnosed or repaired. the contact also stated while driving, she blacked out and crashed into the rear of another vehicle. the air bags did not deploy. a police report was filed. the contact sustained injuries to her sternum, head and legs. medical attention was required at the scene of the crash. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 4,000.

I purchased a jeep cherokee 2015 on may 1st and started having trouble with the start/stop system on the 3rd. a passenger and i were coming to a stop and the vehicle completely shut off and stopped running. the control system, within the driver's panel, flashed start/stop system is unavailable, service start/stop system. i had to restart the car in the middle of the highway. it did this three times before we got home. the engine light also came on at this point. i did not drive it again until the next morning and hoped to make it to work and then take it to the dealer that afternoon. well i shouldn't have done that... on the way to work, on the interstate, i started slowing down and the system did the same thing. as i sped up the gears starting sticking, the car was stalling and i finally had to pull over and restart the car. on the interstate!!! the car did this another four or five times before i made it to work and another three times before i got to the dealership. when i first arrived, they could not figure out the issue and no reprogramming fixed the problem. they did state that the car has a flash update (aka recall), which was not communicated to me when i purchased the vehicle. so finally today, thursday, may 7th, (3 days later) chrysler decided the car needed a brand new transmission. wasn't the transmission brand new anyway????? this purchase has been very disappointing and i am really concerned about the safety of these vehicles. i really hope this new transmission fixes the problem. i also hope a serious recall is communicated to the public before anyone gets hurt! *tr

Multiple incidents of when applying brakes, the tachometer would increase as the jeep down shifted and the jeep would leap forward. increase in speed. delays in the ignition switch when starting. when applying the gas, the jeep would have a 5 - 10 second delay in response and slow down instead of increasing the speed. as days past, the incidents with the jeep leaping forward when applying the brake got worse and it got to be dangerous to drive. almost rear ended a few people. had to have jeep towed to a dealership because it was unsafe to drive. the computer upgrade that came out in february of this year was not applied to this jeep before it was sold to me.

Tl* the contact owns a 2015 jeep cherokee. while driving at various speeds and approaching a stop, the vehicle stalled without warning. the vehicle also failed to accelerate up a hill at 60 mph. the failure recurred numerous times. the vehicle was taken to the dealer where the failure was unable to be duplicated. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 5,000. updated 11/09/15*lj the consumer stated at 5,000, the accelerator pedal did not respond. also, the vehicle stalled at intersections. updated 12/24/15. *jb

Tl* the contact owns a 2015 jeep cherokee. while driving 45-50 mph, the contact noticed that the vehicle was switching gears very hard and the traction control and check engine indicators illuminated. the vehicle was taken to the dealer (northwest chrysler jeep dodge ram, 19616 northwest fwy, houston, tx 77065) where it was diagnosed that a software update was needed. the failure recurred a total of four times, and each time the dealer gave the same reply. the contact found nhtsa campaign number: 16v529000 (power train) and stated that the symptoms were identical, but the vin was not included in the recall. the manufacturer confirmed that the vin was not included in the recall and they could not assist with the repair. the vehicle was not repaired. the failure mileage was 60,000.

My husband and i bought a brand new 2015 jeep cherokee trailhawk. 2 weeks after owning our brand new car that we purchased because we were expecting a baby and wanted to have a safe reliable vehicle we started having shifting problems and electrical issues. we brought in the vehicle multiple times (4 times) and although we were told that it might be transmission related issues but then as soon as chrysler got involved we were told our vehicle is perfectly fine. nothing was ever fixed until my husband and i went to a different dealership. the new dealership fixed the electrical problems but said everything with the transmission is normal. the car makes shudder motions, sometimes it does not accelerate as i'm trying to get onto the freeway and it shifts very jerky. we have owned a jeep before which did not do that. we are so disappointment how chrysler is responding to known transmission problems and not doing any recalls on transmission related issues. we bought this vehicle because we wanted a safe vehicle for the family. however, after the latest tcm update the shifting has gotten worse and it doesn't feel safe to drive the vehicle yet chrysler won't do anything as we are being told this is normal.

Transmission failed at 1,000 miles. dealer replaced with a redesigned version. i started to get a wobble in the front end while i was accelerating. i brought it back and they said that it was a known issue and they were redesigning the front axles but the fix wasn't out yet. a few weeks later the metal frame in my sunroof broke and the weather stripping fell out and i couldn't close the shade. they informed me that the entire sunroof assembly had to be replaced because the frame was defective. the wobble continued to get worse and the car was shifting rougher than ever. i kept telling the dealership that there was something wrong, and they said "that's how the new 9 speed trans behave". when i brought the car in for the sunroof replacement i asked them to look at the wobble and trans again, and they informed me that the front axle was indeed bad. they put in the redesigned axles, and replaced the entire sunroof. i continue to have serious transmission issues and they put in a new valve body and updated the software. it's worse than ever. i kept complaining to jeep and all they said was "the dealership can't replicate your problem." i actually had the service manager in the car with me and he verified that the car does not drive properly- and when jeep called me, they told me that i had to go to another dealership. this car is not safe. it hesitates when you step on the gas, then it jerks very hard into second gear, it will accelerate on it's own because it can't find a gear to downshift, and the engine will spontaneously rev on it's own if i am descending a hill and its trying to downshift. the car will leap forward and accelerate until i press the brake hard enough to slow it down and it will finally shift. the rpms will go up for several seconds after i've applied the brake. the vehicle also rolls several inches after i put it in park now.

Tl* the contact owns a 2015 jeep cherokee. while driving approximately 5 mph, the accelerator pedal was depressed but the vehicle would not accelerate. the vehicle was restarted and the check engine warning light illuminated. the vehicle was taken to a dealer on four occasions where the failure was unable to be determined. in a most recent occasion, the vehicle was taken to a dealer where the module and the wiring harness were replaced and reprogrammed, but the remedy failed to repair the vehicle. the failure mileage was 4,500.

Tl* the contact owns a 2015 jeep cherokee. while driving at an unknown speed and approaching a stop, the vehicle stalled without warning. the failure recurred numerous times. the vehicle was taken to a dealer, but was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 6,401.

2015 jeep cherokee purchased 2-24-15 with 8 miles on it. two days later the check engine light came on and i was told to check transmission. car needed brand new transmission after 2 days. two weeks ago, the tire pressure light came on. back driver's side tire keeps losing pressure. on 3-20-15 computer went out. i had no camera, no radio, no heat controls, no ipod player. *tr

For the past week my 2015 jeep cherokee has been at the dealership; continuous screen/radio malfunctioning/ unintended car acceleration/ computer system malfunction, etc. i was told by the service manager that they have no clue why my vehicle is not functioning correctly or accepting their several attempts to 'update' my vehicles system to correct the various problems. the manager went on to tell me how my car is "rejecting" the new part they tried to install. i did not know vehicles had the ability to 'reject' mechanical parts. he said they had to contact chrysler to find out how to fix my vehicle; i truly thought the "chrysler" dealership was chrysler and mechanics there were trained to fix all of chryslers vehicles, shame on me. at this point i am truly afraid to drive the truck, especially with the chrysler dealership not knowing how to repair the various problems with a 2015 model. i also noticed the jeeps starting with 1c4pj seems to have all the problems. with chrysler noticing it as well, why not just replace the jeeps sold in that batch? *tr

After sitting at the dealership for the most part of my day, i left with the same problem as i came to get fixed. however, in addition to my radio not functioning; which was supposed to be fixed after this my second upgrade in 2 weeks, there was the additional matter of my engine light coming on as i left the dealership from having my radio 'fixed'. so i find myself back at the dealership today for my radio that was not fixed the yesterday and my engine light that came on after leaving them the day before. when i spoke to the service manager, he said the radio is getting another update; apparently the update yesterday and last week wasn't enough. also, now i need this detrimental engine part that mysteriously went bad over night. he said they don't have the part and i will have to drive my car with the engine light on until the part comes in. i informed him how uncomfortable i am with that suggestion since my first visit was for the radio and the car accelerating by itself out of nowhere. currently, i am in prayer hoping the humanity sets in and they don't send me on my way in a vehicle that is not safe to drive. pray for me. *tr

It appears i've gotten the transmission bug that seems to be going around. one month old 2015 trailhawk v6 automatic with 738 miles on it. started the car(2-7-2015) and notification came on dashboard that read, "service transmission," "4wd deactivated," "remote start deactivated,' "and put car into park then shift to desired gear." i managed to get the jeep rolling and drove directly to dealership. i talked to the service rep this morning(2-9-2015), and before he could say anything, i told him it was the tcm. he actually laughed because i knew every problem. i guess best case scenario is that the reset works. if not i'm sure there will be a tcm replacement. worst case scenario is the transmission needs to be replaced, and at that point, they can keep it. *tr

Tl* the contact owns a 2015 jeep cherokee. while driving approximately 35 mph, the vehicle made a jerking motion, failed to accelerate, and two unknown warning indicators illuminated. the failure recurred multiple times. the vehicle was taken to a dealer for diagnostic testing. the mechanic repaired four computer modules and replaced the transmission. the manufacturer was notified of the failure. the approximate failure mileage was 4,000.

Tl* the contact owns a 2015 jeep cherokee. while the vehicle was parked, it rolled backwards. the contact also stated that, while driving at approximately 55 mph, the vehicle failed to accelerate over 50 mph. the vehicle was taken to the dealer where the failure was unable to be duplicated. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 7,190.

My vehicle instantaneously picked up speed while i was coming to a stop; my foot was not on the gas pedal. a quick jerking motion of the steering wheel happened quickly with the acceleration. this caused me to press much harder on my brakes to stop my vehicle from hitting a car in front of me. this is a dangerous and very scary problem and i am grateful to not have caused harm to anyone. my gas consumption varies because of the required pedal pressure sometimes needed to accelerate since the gears seem not to switch over as they should. also, my radio has been blacking out, turning off and on, and failing to work at all. have an appointment with the dealer tomorrow for what was explained to me as a needed "software update." this is a new truck. my jeep has not yet made it to the required miles for its first oil change. (sigh). *tr

I have owned this 2015 jeep cherokee since december 2014. the transmission had to be replaced @ 1890 miles, car stopped dead trying to pass a truck on steep grade, overheated transmission. the power brake master booster had to be replaced twice, @ 2490 miles and 4920 miles, no brakes just crash into nearest curb or car, part and system failure. the transmission mounts had to be replaced @ 2560 miles, car howling like a banchee, parts failure. the software had to be changed 3 times, "trying to solve factory problem". warning lights for check engine and battery came on and car shuttered and came to abrupt stop, in the middle of a dangerous curve, with all system shut down completely @ 4970 miles, currently investigating cause. the car has been with the dealer, in total, more than 45 days, currently at dealer again. this car has left me in life threatening situations 4 times. it appears that when any preprogramed limits are reached, all systems shut down, brakes, steering, everything. you are left totally defenseless and not able to control the vehicle. the jeep has no emergency brake! this is the most unreliable and dangerous vehicle i have ever driven. i have been totally stranded away from home twice, and have yet to recover over $1000.00 in out of pocket expense, transportation, hotel, food, and cabs. the dealer closed at 2pm on a saturday, 280 miles from home, said good by and told me to contact chrysler for assistance, " it wasn't his responsibility". all 2014 and 2015 jeep cherokee should be recalled and taken off the road. this poorly conceived and engineered vehicle is dangerous and will kill many people, if it already has not. the chrysler corporation and its dealers are knowingly selling a faulty and dangerous vehicle to the public.

The jeep is bad and exactly engine, electrical, fuel propulsion system, and ather things,

Tl*the contact owns a 2015 jeep cherokee. the contact stated while driving 70 mph, the contact stated they looked out the front passenger side window and saw a glow coming from under the vehicle as the parking brake light and all dash lights illuminated. the contact pulled the vehicle over safely and exited the vehicle. the contact mentioned that flames were emitting from the engine compartment and shortly after the entire vehicle engulfed in fire. a police report was filed and no injuries were reported. the vehicle was towed to an independent mechanic, where it diagnosed destroyed. the manufacturer was notified of the failure. the vin was unavailable. the approximate failure mileage was 1,300.

Have had two times the vehicle transmission warning came on to "service transmission" with no response from depressing the accelerator. at these two times the vehicle was at a full stop and the dash was full of warning lights for different things. when the transmission was shifted from drive to park, there was a loud and violent jerking by the transmission. this transmission has had it's software updated many times, which has not helped. dealer tech was able to observe this condition and replaced the transmission valve body. after replacing the valve body and after driving about 50 miles on a interstate highway, the service transmission warning came on. took the next exit and stopped at a traffic stoplight, the car would lunge and jerk violently trying to go. shut the engine off and let the car reset itself. will not drive the vehicle again and will ask chrysler to supply a rental vehicle at their expense until they have replaced my vehicle. this makes three times the vehicle has been in the shop for transmission problems. this transmission issue as far i am concerned is a major safety issue. *tr

I am filing this complaint about my 2015 cherokee latitude because the vehicle was repeatedly shifting itself out of drive into neutral while the suv was in motion. i had the vehicle for 12 days before this happened. i was compelled to file this complaint for two reasons. first, in doing minor internet research about this problem, i discovered this was an ongoing issue with the new 9 speed automatic transmission that chrysler was aware of way back in october 2013 and was ?supposed? to fix with the 2014 model & subsequent models after that. i have a brand new 2015 model and this issue has not been properly addressed & fixed at all. it?s obvious that the proper amount of qa was not done if this is still happening. secondly, the main reason i wanted to file this complaint it because this issue of shifting out of gear while driving is a critical one. i am extremely lucky that i was not involved in a collision with a vehicle driving behind me when my suv suddenly & repeatedly stopped moving. my concern is that other drivers with these new 9 speed transmissions may not be so lucky. this issue could easily result in injuries or death if not properly addressed. *tr

Tl* the contact owns a 2015 jeep cherokee. the contact stated that there was a progressing failure of which the transmission independently shifted into a lower gear without warning. the reverse gear completely failed to function and the vehicle was towed to brandywine chrysler jeep dodge ram (3807 kirkwood hwy, wilmington, de 19808, (302) 998-2271). the dealer provided further diagnostic testing and replaced the transmssion assembly. in addition, the contact stated that the steering wheel independently turned left when the contact was attempting to turn right. the wheels were out of direction when the failure occurred intermittently. the vehicle was towed to (keffer chrysler jeep dodge ram, 8214 e independence blvd, charlotte, nc 28227, (877) 406-5245) for further diagnostic testing. the manufacturer authorized a loaner vehicle for the dealer to further diagnose the failures. the dealer stated that the element was out on the battery and the manufacturer covered the replacement of the battery. the condition of the vehicle was still unstable. the manufacturer provided a case manager, but there was no permanent solution yet. the approximate failure mileage was 100.

Loud noise from the engine/transmission then the car completely shuts down and comes to a complete stop in the road. the car will then restart all systems with check engine light on. has happened and been taken to the dealership for repairs on 10/20/2014, 12/1/2014, 12/3/2014,12/12/2014,12/22/2014. dealership nor chrysler know what is causing the issue and will not do anything except try to repair. i have concerns that if this issue happens at higher speeds on interstate what would happen. *tr

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