We have classified the 144 complaints from 2015 Jeep Cherokee about ELECTRICAL SYSTEM into the following categories.
When i drive my car cluster showed me "service shifter" and all lights are turn on in transmition prnd. i went service center they didn't know why that signal comes on. i'm very concern abiut that because that cause sudden unintended acceleration or stop engine during driving. it happened few more times before.
This 2015 jeep cherokee has the 2-speed transfer unit, and was sold as flat towable, and manual so states that fact. the manufacturer made the power steering system electric rather than mechanical. in 2017 after many complaints about the cherokee not tracking while being towed behind the motorhome and causing a severe left to right wobble behind the motorhome, jeep issued a revision to the owner's manual (s-13). it states that a flat-tow wiring kit should be installed, but jeep wants the part and labor to install this kit to be paid by the jeep owner, not by the manufacturer. this is a safety issue and should be addressed under a recall. on a straight road this wobble happened twice to me and almost caused me to loose control of my motorhome, not to mention damage to my jeep.
Brake pedal that slings forward after releasing and making a slamming noise, plastic parts just falling off inside from under the dash, the trim falling off on the outside, the obvious transmission, the power liftgate releasing and refusing to close on its own, the display screen blinking and occasionally refusing to respond, the tire pressure gage indicating a warning of pressure to 51psi then seconds later changing to 31psi (this one occured after the latest software update), gps is unbelievably unreliable, uconnect takes control when not given permission, start/stop button does not work everytime. shutting the vehicle off has been difficult. alt feature does not work about half the time, battery has had to be replaced two times. the inside liner around the roof not attached, the left back wheel the trim is popped off. the vehicle refused to go when at a busy intersection 4 days ago and almost caused a collision. gas pedal was pushed down for 5 seconds before it started to move.
When stopped at a red light and i move my foot from the break to gas the car completely shuts off - the screens go black and the engine stalls. 2 weeks later the same thing happened when pulling in to a parking garage moving my foot from the break to the gas. the lights flashed and then the a message comes on the dash saying to shift the car in to park. i have to shift it in to park and turn the car off completely and then back turn it back on.
Service shifter prompt, all lights on gear shifter light up at the same time, sometimes will not let me shift, sometimes does not effect driving but will not go away until car is parked and turned off for a period of time
I was on the freeway traveling at about 70 mph when the service transmission light came on. a few minutes after that i lost power to the transmission. i tried shifting it into neutral and than shifting back into drive with no change. i was stuck in the emergency lane on the #3 side of the freeway. a state trooper was dispatched. as i was in park (can't remember if i shut the engine off or not) he had me put it into drive to see if the transmission would engage long enough to get me off the freeway. it did engage. i immediately exited the freeway and called the dealership. they had me call jeep roadside assistance who dispatched a tow truck to deliver the vehicle to the dealership. in addition to the transmission not working the dash lights came on and will not turn back off.
Traveling on highway i 94 at 70mph 5pm jan 10th, 2018, came into contact with vehicle while merging into center lane. his car forces mine into a spin, i crashed head on into the concrete barrier/wall separating the east and west bound lanes. none of the airbags in the entire vehicle deployed. neither the driver, passenger or side curtain airbags deployed. i survived but had two breaks in the sternal chest plate, a fractured right rib and broken left wrist requiring surgery resulting in screws and plates installed. medical bills over $80k i was wearing my seatbelt the entire time. that day the weather was clear and approx 40-45 degrees. through the dealer, i contacted the manufacturers customer service which directed me to their forensic team so they could obtain the black box in the vehicle and access to the car. i have serious concerns regarding not only my safety but others that own the same make and model. i am 73 years old and everyone from the ambulance driver to the state trooper that was on the scene of the accident said that i have a lawsuit here. i do not want to file suit. i don't have the time or the inclination to go that direction but i feel that the manufacturer owes me and the other customers something should they find themselves in my position. the manufacturers representative was not very helpful and i feel that i am getting the brush off and they have not returned my calls. i am hesitant to be a complainer. i hope that jeep/chrysler address this safety issue for me as well as others that may have the same concerns. *tt *js
Since i purchased the vehicle the rear window have never gone down seen the dealer and a jeep dealership (f.x. caprara watertown, ny 13601 ). i have already replace the front left ball joint and now the front right ball joint needs to be replace. i have roughly 55000 miles on the vehicle. i notice the noise mostly when turning this has been an on going issue since purchase
The stop/start system stop working and the engineers haven't being able to fix it, the light in the dash that shows that is not working comes on when running driving down the road, during idle(stationary)
Was driving car and came to a stop light. auto on/off activated at stop light. when i released brake car tried to turn on, but stalled. put car in park and started car. drove to dealership. they performed updates on car. got car back cruise control would not activate. took car back cruise control started working they said no problem found. was driving car and applied brakes with cruise control on. when i released brakes car accelerated forward towards car in front of me. had to slam on brakes. took car back to dealer, they replaced brake switch.got car back and had problems with transmission shifting. dealership says nothing wrong with car. got car back drove car for a month and a half or so then power steering went out while driving in parking lot. took to dealer, they said it had a bad steering rack. national back-order for 5 months. they were able to get the part within a month and a half. car seems to have many electrical issues that affect safety operations.
Tl* the contact owns a 2015 jeep cherokee. while the vehicle was parked with the engine running, it started to roll away unexpectedly. there was no warning before the failure. an onlooker jumped into the vehicle to stop it from moving. the vehicle was taken to darcars orange park chrysler jeep dodge ram (7233 blanding blvd, jacksonville, fl 32244) where it was diagnosed that the battery failed. the vehicle was not repaired. the contact referenced nhtsa campaign number: 16v529000 (power train), but the vin was not included in the recall. the manufacturer was not notified. the failure mileage was 51,000. the vin was not available.
For the last two weeks, my 2015 jeep cherokee has been at an auto body shop to repair damage made from a break in. i have not driven my car since september 22nd. this morning, after finalizing the paperwork with the repair facility and paying a deductible, i was able to finally drive my jeep again. pulled out of the body shop's parking lot, onto a city street, drove not even a quarter of a mile and maybe a minute or so into the drive and the dashboard icon of the battery illuminated, the notification sound played, and the car slowed to a stop again. also, the notification center displayed "shift to park". luckily this time i stopped at a red light. i shifted into park, placed my hazard lights on, and waved the cars that were behind me to drive around. made the attempt to restart twice with no such luck. the third attempt saw the car turn back on successfully. the repair facility that i left is thankfully a few miles away from the dealership in which i lease the cherokee. i drove immediately to the dealer, placed the car in front of the service department, and walked in to discuss the problem with the service department. after talking with one member of the service department, he stated that he would try to squeeze the cherokee in for some testing but couldn't guarantee it because there were many cars scheduled for service and only one person available to possibly look at my car. finally, after a few hours in the customer waiting area, i was told that the jeep was low on oil. and that the cherokee along with the chrysler 200, and another car that i cannot remember at the moment are designed to stall when the amount of oil becomes low. the service department employee said that this was a "european design safety feature" for the car. i kept the cherokee at the dealership for them to continue to investigate this problem on this upcoming monday the 10th of october.
I have a 2015 jeep cherokee with 25k miles on it. the transmission will come out of gear while driving, usually this happens while driving around town on secondary roads. the transmission will not re-engage until i stop the vehicle and make multiple attempts. usually it will begin with the radio acting up, then gear shift lights and dashboard warning lights will start flashing. i have a detailed video if interested. could not attach file. *bf updated 9/12/18*jb
Brakes are contantly being changed. the car shakes when braking at all times. battery always needs charged. the car will turn off unexpectedly due to battery. it has stopped at stop lights and it has stopped on i70 going towards hagerstown, md and several city streets. it has been changed and still needs charging. cruise control does not go to speed desired and will not slow down when decreasing the speed. shifting gears switches to neutral unexpectedly. car also lunges while in drive as if gears have been changed. this will happen on all roads regardless of the speed.
Randomly the vehicle feels as if someone is hitting the car from the front end when put into reverse due to a very hard shift into reverse. randomly the electrical system will shut off when parked and turning the car on. the auto on/off will randomly shut off while driving and sometimes the vehicle will not start for some unknown reason. i hesitated reporting this thinking that it was probably just bad luck but because of a conversation with a co-worker who is having the exact same problems i thought that it may be a symptom of a larger problem and something i should report. if this were to happen when driving at higher speeds it could be a disaster.
Tl* the contact owns a 2015 jeep cherokee. the contact stated that the vehicle failed to accelerate upon starting and would inadvertently accelerate while driving. there were no warning indicators illuminated. the vehicle was taken to cochran chrysler dodge jeep ram (110 rte 908, natrona heights, pa 15065, 724-901-1014), but the failures could not be duplicated. the failures recurred and the vehicle was taken back to the same dealer. the computer was updated, but the failure recurred and "service the shifter" illuminated. the vehicle was taken back to the same dealer where the shifter module was greased, but the failure recurred. the manufacturer was made aware of the failure and advised the contact to take the vehicle to another dealer. the vehicle was not taken to another dealer and the failure was not repaired. the failure mileage was approximately 45,000.
2015 jeep cherokee. consumer writes in regards to transaxle range sensor wire harness. *ld the consumer stated there were complications with having the recall repairs completed by the dealerships. updated 11/27/2017*js
For the fourth time, my 2015 jeep cherokee locked up the park brake, and the electical components all begin to operate sporatically without being turned on. the instrument gauges all start flashing, the wipers start swiping, the display screen begins flashing on and off, the prndl starts flashing and becomes unresponsive, and the instrument panel begins displaying multiple error messages, as if they car has become possessed. the scariest part is when the park brakes locks up, no matter what speed you are travelling at. the car was in motion twice when the car malfunctioned and locked up, and just yesterday was sitting in a mcdonald's drive through when the same thing happened. my wife is now terrified to drive this car anymore after four times of the same issue. our fear is this is going to happen on a crowded freeway, and a semi behind us will not be able to avoid hitting us because our park brake has locked up. there are other complaints of this same issue with other jeep owners on the internet. i cannot afford to just trade this in for another vehicle...i need some help getting this resolved so my family isn't in jeopardy just keep driving this vehicle the dealer cannot seem to permanently fix.
While pulling out of parking lot vehicle started to stall , had to pump gas pedal. this caused the vehicle to lurch forward with a sputtering effect. thought it might stall out. this has happened a few times, also when i turn vehicle off it will not start and there is no electrical operation at all. i've found i must remove key from ignition before it will restart. this instances happen at random
Driving my vehicle over the weekend while in motion on a city street my vehicle turned off and then turned back on, the vehicle turned completely off no power could not do anything the vehicle turned on and was able to continue driving. where my family and i were extremely nervous the remainder of the time while driving home. thank god i was not driving on a busy highway where this problem could have caused an accident where my family and myself could have gotten seriously hurt or worse could have killed someone in my vehicle or any other vehicle due to an accident. when the vehicle turned on again the check engine light came on and the start and stop system light came on advising to have the system checked, the rest of the time the vehicle was being driven home it constantly sounded like it was going to loose power and turn off.
Takata recall - the engin indicator light came on, on my way home but disappeared the morning when i started the jeep. a few days later i drove it to a location where i stayed for 2 hours, left and got home where i stayed for a few minutes. came back out to use the vehicle but the engine didn't 'turn over' . called the service because i thought it was the battery. they re-boot the car & i let the engine run for 1/2 hr. per his instruction. the went to a drive thru and decided to head home but shortly after the jeep shuts off at a stop light. i waited 5 min then restart and headed home with my hazard light flashing. i called the dealer and got 'an available' appointment four day thereafter.
Takata recall i was driving straight about 50mph on a city street and my back windshield exploded. my rear defrost was on.the holes were directly where the defrost cords were. the cords were sticking out and the glass was gone on those two spots. the defrost cord tips are black as if they were burnt. i called the police and they noticed my windshield was pushed out and not in, so nothing could have hit my car.
The rear power lift gate will no latch to the locked position and it will not lift. 2016 i had the fca recall r67 repaired. june 1, 2017 i experienced my first issue with the power lift gate and the dealership cleaned g907 ground strap. august 23, 2017 i'm again experiencing the same issue. i believe this is a serious safety issue because the rear lift gate could be opened at anytime during vehicle movement and during a traffic collision.
I received a recall notice for my jeep cherokee 2015. it has taken me a while to actually find some time to take my car in for the recall. i called prior to going to the dealer to make an appointment and the guy at service said i could just walk in. i went in today and the same gentleman said i needed an appointment and that they couldn't take it in today because they had a lot of work. that if i wanted, i could leave it there until friday. they don't lend you a car in the time being. i can't leave my car there and miss work. so i guess now i need to wait another week or so to get this fixed when the letter says it is a safety recall and it is important to fix it as soon as possible. it was a bad decision to have purchased this vehicle.
This problem has happened 5 times last time the car shut down was on the highway with my granson in car i was teriffied
We have received two recalls for the transaxle wire harness but when we call the pars are not available yet. the recall says the car may loss powder my drives highway every day and this is a constant concert when will we be able to have this fixed ? also very concerned that this is a second recall.
My 2015 jeep cherokee trailhawk has been back and forth to the dealer for problems i've had with acceleration and braking. i've been trying to get on the highway and step on the gas with no acceleration. there are times i'm trying to stop and it bucks almost like it doesn't want to stop. it's been back and forth with computer updates, electrical components being updated etc. this issue is still occurring. this issue happens when going up hills, down hills, on straight aways etc. it can happen when starting from a complete stop or just when accelerating while the vehicle is already in motion. i do have receipts as to what they have replaced if needed. this issue is still occurring.
Tl* the contact owns a 2015 jeep cherokee. while driving 65 mph, the check transmission and service engine warning indicators illuminated and the vehicle decelerated to 45 mph. the vehicle was taken to a local dealer (metro jeep located at 650c memorial dr chicopee, ma 01020 877-220-8331) where it was diagnosed that an update was needed. the vehicle was repaired, but the failure persisted. the manufacturer was notified of the failure and opened case number: 32118538. no further assistance was provided. the failure mileage was 25,240.
Tl* the contact owns a 2015 jeep cherokee. while driving approximately 30 mph, the horn failed to function. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 23,090.
Jeep cherokee recall s13 see letter attached. vehicle was represented to be capable for flat tow at purchase. recall a year+ later required modifications in order safely to do so. fca is requiring owners to pay for modifications.
I have had all kinds of electrical issues with my 2015 cherokee trailhawk 4x4 and this all happened after they did 4 upgrades on my computer at dealership, when picked up suv the check engine was on, took back to dealer and they said they flashed it what ever that means. the check engine disappeared afterwards, i have had issues with it lunging when letting foot off brake due to the auto on & off feature and just recently was driving and the air bad light, traction light, 4 wheel drive and check engine light came on i pulled over due to this and when putting in park felt like someone rear ended me in which they didnt, the 4 wheel drive light comes on with message that four wheel drive has been disabled contact dealer, that started it all that morning. then all the other lights illuminated and beeping, i took to dealer in richmond ky and they brought out the scanner and scanned it and printed off several things that was coming up then advised me they couldn't do anything to check vehicle for 2 weeks i then called lexington dealer and they said bring it in, i had it towed to lexington dealer, now they say they cant get it to duplicate anything. well now this is the issue i have intermittent electrical issues that deems this vehicle unsafe to drive because it is can shut down as others has said or catch fire or accelerate on its own etc. there is definitely issues with this vehicle that no one can explain. i have ask dealership to contact jeep mfg/chrysler to see about what they say its very scary having a vehicle that you cant trust to be safe in. its already had me rear end a car by the lunging after you let off brake now this... i just feel unsafe in my new vehicle.... i purchased this vehicle to to be a safe one. and its definitely not safe due to being intermittent electrical issues. dealers doesn't have a clue about the electrical malfunctions of these cars.
First occurring in the fall of 2015, the power lift gate failed to latch. it would no longer respond to attempts to open it electronically, and instead remained unlatched. any pressure placed against the lift gate from the inside raised the lift gate. we had it serviced, the problem seemed to be fixed, but as of 6 august 2016 we are experiencing the same problem again. this problem is unique and unrelated to the recall issued in december of 2015. with three dogs that ride in our vehicle with us, we absolutely cannot drive with a lift gate that doesn't close. additionally, the engine lags dangerously behind acceleration sometimes, like when driving through an intersection. it will start to accelerate, then the transmission seems to disengage, and the vehicle loses power completely for a few seconds before the powertrain engages again. we've already almost been in two accidents because of this problem.
Transmission shifting and reliability. we have the trailhawk version of the cherokee. we are having issues of a clank/bang occasionally about 40-42mph; it can be felt in the floorboard. sometimes we will get this in reverse when we start to move. the biggest complaint is when trying to leave a light or intersection and step on the gas nothing happens or it slowing starts to speed up or it takes off like a jackrabbit. it is not consistent. when leaving an intersection we are not confident in what type of reaction we are going to get. will it move or maybe decide to move eventually. also, normal acceleration seems spongy or bouncy. it is like pressing gas pedal down (slightly) then letting off; on off, on off, on off. it happens quickly until we reach 20 plus mph. if we select the sport mode, i have not noticed the spongy feeling on acceleration. i think that knowing how your car is going/supposed to respond when applying the brake or pressing the accelerator pedal is important the safety and confidence in driving one's vehicle. my wife has also experienced the parking brake reapplying when she is backing out of a parking spot at her work. the parking lot is on a slope. she backs up and when she tries to go forward it doesn't want to move. then she looks and the parking brake is back on. she has to turn it off again to move. we also have been having issues with the rear hatch. the dealership has done the recall for the electric lift mechanism. we have issues when it won't open electrically and issues with it not latching. there was nothing in the cargo area to interfere with the hatch operation. we have addressed these issues especially with the transmission several times with the jeep dealership and have left messages with no response to the messages. we currently have 20600 miles on the 2015 cherokee.
I have a 2015 cherokee trailhawk 3.6l v6 love it except for the issues. this is my very first and very last fca jeep product i will own unless this vehicle somehow becomes reliable. at 3,860 miles while driving my power windows failed it will not go up or down and my blind spot monitor which i paid extra for and depend on for added safety failed at the same time. i was heading to work and my windows will not operate and is stuck in the down position in a parking lot for 8 hours hoping no one would try to break in my car. now my vehicle is at 13,600 mile and i'm starting to experience all the other owners transmission failure issues, but mine haven't happen enough for the dealer to attempt to fix it. while driving, the transmission will get stuck in a low gear and will not change even after heavy acceleration and then after about 6 seconds it will suddenly change and lunge forward. other times the transmission will get stuck in a high gear and when i try to accelerate it will not drop a gear to accelerate and my wife avoid highways because she is afraid the vehicle will stall on an entrance ramp while merging. another issue is when reversing from a cold start and then putting the vehicle in drive the vehicle seems to get stuck in either neutral or reverse because it will not go forward until i really punch the accelerator and then it will lung forward. my last complaint about this vehicle is minor but still and issue. the power lift gate will sometimes get stuck and not open until i try it a few times.
Alternator just went out, killed battery,and the red light went on all at the same time,, no warning, again ,all happen at same time,and while driving home,in motion.
Tl* the contact owns a 2015 jeep cherokee. while driving 30 mph, the check engine and battery warning lights illuminated. in addition, the 'place the vehicle in park position' warning message displayed. the vehicle was placed into the park position and another error message illuminated stating 'place the vehicle in the desired gear'. the vehicle stalled without warning. the contact was able to restart the vehicle after several attempts and the brake pedal was difficult to depress. the failure was intermittent. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 17,000.
Tl* the contact owns a 2015 jeep cherokee. the contact stated the vehicle experienced a complete loss of power while the vehicle was operated at any speed. the failure occurred without warning. the vehicle was taken to the dealer where it was diagnosed that the vehicle needed an oil change. the vehicle was repaired however, the failure recurred. the failure occurred on four occasions. the manufacturer was not notified of the failure. the failure mileage was not provided.
Takata recall, having issues with the computer stating that the vehicle four wheel drive is disabled and off, then was sitting at traffic light on 6/16/16 and its like the vehicle cut off ( to save energy) and then when it cut back on it had accelerated car to making me hit someone in the rear end. unsure as to what is going on but dealer ship last did oil change at 17,000 miles and it came out with check engine on and they said nothing to worry about and cleared the code out. then the four wheel drive message keeps coming up ( even when not in four wheel drive haven't even hit the button to switch it over) illuminates on message center. seems like car has issues with something computer or electrical but most of all how safe is this vehicle if can rev up and accelerate without touching gas pedal. have moderate damage to front end of car, tow hook was pushed back into the front of it and cant open hood having adjuster look at today and take to garage unsure as to what happened or why but doesn't seem very safe and it hit pretty hard but airbag on driver side didn't deploy makes it scary to think what if it decides to deploy while driving now...
Sept. 2015 i started having problems at 6 months since then i have had it back to the dealership 9 times sometimes it has to be towed in is not driveable same problem but every time i get it back the problems are worse since about the 18th of aug this year i have had the car only 9 days this is now dec 3rd it has been in the shop sometimes 3 or 4 days some times as long 3 or 4 weeks the transmission clunks like it is falling out all the lights go out will not shift it also shuts down when driving it one time in the middle of an intersection this is getting really dangerous for me as well as anyone else on the road with me i have been in touch with chrysler customer care lady named lori she says i am out of the perimeter for buy back they did not know what is wrong with this car i am making car payments and insurance on a car i can't drive and don't even ave most of the time. the dealership called me a week ago to come pick the car and when i got there it wouldn't even run to get to the front of the building to me. this has been going on for 2 1/2 years now only getting worse all of the time i am now afraid to drive this car knowing it can shut down anytime in the middle of traffic and chrysler won't do anything except keep putting it back in the shop and after 3 weeks or i go to pick it up and once again it won't run. *dt*jb
On 06/04/16, at 12,600 miles, the jeep failed completely on the freeway. we were driving 50 mph in heavy southern ca traffic when the 'transmission service required' light and the red check engine light flashed on and we lost all power. this happened instantly and without any warning. we had to throw on the hazard lights and dodge oncoming traffic to move over 3 lanes to exit the freeway at less than 5 mph. this was a terrifying experience and we are lucky the jeep did not cause a major accident! the tustin jeep dealership did a software update and said it was fine. fca has remained adamant that the problem is not mechanical, but software related and have released 3 software patches to date but we see no improvement. one week later on 06/13/16 the transmission was still functioning poorly (hard shifts, up shifting as you apply the break downhill, etc.) and then we had another problem. the alarm went off without warning and would not shut off, even when the jeep's engine was turned on. only after several minutes and pushing every button on the key multiple times did it finally stop. we took it to placentia jeep and they looked into the transmission and alarm. after having our jeep for a week, they did yet another software update for the transmission and disconnected the gps. they explained that the gps that was installed at the dealer after the fact was interfering with the factory installed alarm, and that caused the alarm to go off at random. this is a big problem because we were charged $1295 extra for that feature and it is now disconnected. the dealer also found that the battery power was below half, and they felt that the radio was pulling from the battery even when the jeep is turned off. they found no resolution for this problem and asked us to return after a week or two to reassess the problems.
Suv shuts off in the middle of road while driving normal speed, city or highway happens both; all lights on dash are flashing, brake light comes on for no reason, alerts to check transmission, check parking brake, check engine, car jus stops and wont move but engine still sounds like it's running,, and and all other electronic gauges are flashing ...has been taken back to dealer two/three times in one month to fix but but the same problem always comes back again,. not impressed; i have owned jeeps all my life never had this problem, this suv is dangerous, i bought this car and paid $38 thousand and have 19k miles on it . i even tried to trade it in with the same dealer and was told it was only worth 17k which is less than half what i paid for it a year and a half ago! how is this even legal? why am i making car payments for a suv that chrysler knows is defective and one which they have not resolved issues ? how can chrysler get away with this ? and this is the auto manufacturer that our government financially bailed out a few year with our tax dollars? how would chrysler respond if we all quit making payments on our loans ? i have been researching thousands of other complaints, same jeep, same year, etc. i am becoming more and more convinced that chrysler really doesn't care. they got their money upfront ! furthermore they should not be allowed to continue to be in business while their products are known safety hazards to the consumer.! chuck d mount pleasant, sc
Third time same issue. 2015 jeep cherokee. while vehicle in motion service transmission, service park brake, malfunction indicator light, d(drive) flashing on dashboard, barely made it up a hill, had to press accelerator all the way to floor. very dangerous-other vehicles do not know what is happening. occured 2 times in 2weeks after software updated. not many regrets in my life but buying this vehicle tops the list.
Tl* the contact owns a 2015 jeep cherokee. while the vehicle was being flat towed, it shook violently when the contact hit a bump in the road. the failure recurred twice. the vehicle was taken to the dealer where it was diagnosed that the wiring harness needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 26,909.
I was on a road trip and stopped for gas, i was pulling my small travel trailer at the time. when i went to open the passenger door the car was filled with smoke and when the back hatch was opened there were flames coming out of the side panel on the drivers side in the back. there was a highway patrol right by me who ripped off the panels and got a fire extinguisher and put the fire out. the vehicle was stationary at the time. it was an electrical fire. it took ten days for it to get towed back to my home town to the jeep dealership. they called me today and asked if there was a lightening storm where i was and if it was possible i got hit by lightening, which there was not. they have sent the information to chryslerjeep and are waiting to see how to proceed. he said there is now no power to any part of the car and mentioned something about having to possibly replace the entire body harness as there is a complete loss of controls and functions of the jeep. i bought this jeep brand new about 14 months ago. my dog was in the car at the time and had i left to go inside the gas station i am sure she would have died. i am extremely concerned about the electrical fire in my practically new jeep and worry that even a fix is going to solve this from happening again.
Car has all sorts of transmission problems from shifting clunking slamming into gears car won't recognize that it's in park and won't turn off liftgate opens and closes by itself recently opened and smashed my garage door in the liftgate radio won't work gps says i'm in wyoming
Tl* the contact owns a 2015 jeep cherokee. while the vehicle was parked, the contact heard a loud bang and noticed that it was on fire. the fire department extinguished the fire. a police report was filed and there were no injuries. the vehicle was towed. the manufacturer was not made aware of the failure. the failure mileage was 8,000. vin was not available. updated 05/03/16*lj *tr
Tl* the contact owns a 2015 jeep cherokee. the contact stated that the engine and fuel pump failed. the vehicle stalled in the middle of the road. the vehicle was diagnosed, but the mechanic was unable to determine the cause of the failure. the vehicle was not repaired. the approximate failure mileage was 9,000. updated 08/02/16*lj the consumer stated he was able to get the vehicle started in time, to avoid an accident. updated 08/09/16.*jb
The vehicle just froze up yesterday 15 feb 2016 . it would not start , the brakes were completely locked up on it. tried and tried to get it to start and it would not. took it in this morning on a flat bed hauler and took it to the dealership at i 77 jeep in ripley wv. they first stated it was the emergency brake , then said it was the battery , but i guess it was me it her of those . so it's still there and no word what cause it. if it had locked up while my wife was driving it it would be a very bad results . the vehicle was stationedare and was in the garage.
Tl* the contact owns a 2015 jeep cherokee. while driving 25-35 mph, the electronic throttle control light illuminated and the vehicle failed to accelerate when the accelerator pedal was depressed. the failure was persistent. the vehicle was taken to a dealer where the cause of the failure could not be determined. the vehicle was not repaired. the vehicle was diagnosed on several occasions. the manufacturer was notified of the failure. the failure mileage was approximately 11,000. updated 05/18/16*lj *tr
Since purchasing the vehicle, a jeep cherokee latitude is has shown these errors consistently. examples: the vehicle decelerates when pushed to accelerate quickly, especially when turning. it shifts hard between gears when driving, causing a jerking motion within the car - even when gently accelerating. on one occasion it has shifting into neutral while driving on the highway, which caused the vehicle to completely stop functioning. more recently, i was rear-ended at a gas station and was unaware, because i thought it was my car jerking forward upon acceleration. when reversing, the vehicle jerks backwards - after a delay. the vehicle also delays when attempting to turn the vehicle on.