Problems with 2012 Ford Focus STEERING

I would like to report my steering malfunction on my focus has gone out...i have seen many complaints on the exact same model and year on this and it's a problem that needs to be recalled. my recent experience with this problem occurred while i was on the freeway with my children and it was very scary the steering wheel locked up and was so hard to steer it. this is an urgent matter that need to be recalled.

Making a right hand turn in silver lake, ca when the power steering assist failure light came on. the steering wheel seemed to freeze. i was able to pull over but was definitely shaken as i almost hit several cars. i know that if my younger sister was driving she would not have known what to do. i turned the car off and restarted and was able to get home. after research and realizing this is a common problem with the 2012 focus not sure what to do and do not have the estimated $2,000 to repair.

Car had been parked overnight. went to start up and the "faulty steering assist" warning light came on. i called the dealer and they said to check the battery. took it to a mechanic and he had to replace the electronic steering gear and rack and pinion. total cost $2500.

No power steering at all after starting my car. power steering fault assist light on dash was on. vehicle was parked in my driveway. the steering fault assist light had come on several times a couple of weeks before when starting the car and i had no power steering but when i turned off the ignition and then back on several times the power steering would work and the steering fault assist light would go off. had to have vehicle towed to dealer for repair.

Tl* the contact owns a 2012 ford focus. the contacts stated that the steering wheel locked intermittently when attempting to start the vehicle. a warning message illuminated on the instrument panel stating, "steering assist failure". the contact was advised that the vehicle would have to be transported to the dealer with the error message. the manufacturer was not notified of the issue. the vin was unknown. the failure mileage was 60,000.

Tl* the contact owns a 2012 ford focus. while idling at a stop sign, the power steering failed. there were no warning indicators illuminated. the vehicle was taken to the local dealer where it was diagnosed that the power steering assembly needed to be replaced. the manufacturer was contacted. the failure mileage was 99,050.

Tl* the contact owns a 2012 ford focus. while driving 35 mph, the power steering failed to operate as intended. when the vehicle was turned off and restarted, the steering assist service fault warning indicator illuminated. the vehicle was not diagnosed or repaired. the contact stated that the failure was intermittent. the manufacturer was not notified of the failure. the approximate failure mileage was 81,000.

Auburn, me - while reversing out of my driveway the "auto steering assist failure" message appeared and i lost power steering in the vehicle, steering wheel was almost impossible to turn. left car for the evening and started the car again in the morning. warning message did not appear and power steering seemed to have returned. i had the car towed to the local ford dealership. mechanics were unable to find an issue or reproduce it after having the vehicle for three days. sited that they had not heard of or seen any issues with power steering failures with other ford focus vehicles. the vehicle has 130k (aprx) miles. *tr

Tl* the contact owns a 2012 ford focus. while driving various speeds, the power steering failed without warning. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 70,000. updated 01/31/17*lj

2012 ford fusion. consumer writes in regards to power steering failure after power steering module recall notice 15v-340 reprogramming/repairs. *smd the consumer requested a status update. updated 04/07/2017*js the consumer stated the vehicle was repaired under the recall. the software was reprogrammed but, the power steering failed 6 months later. the consumer would like the vehicle to be repaired under the recall. 05/24/2017 *js the consumer stated the power steering completely failed. updated 08/4/2017*js *js

Power steering failure. as i have found out this is happening to this vehicle and others too. you go to the dealer and you may get charged for something that is a know issue. why do we have to pay on something that should be recalled.

On a wet pavement in the rain while attempting to make a right turn into a shopping center the power steering locked up and would not turn or respond. the vehicle continued into an island curb breaking off the front left tire causing over $4,300.00 in damage. the problem with the power steering locking up during wet weather was confirmed by the repair shop. ford motor company (customer service) was contacted but would not send a representative to look at the vehicle. this issue is ongoing as everyone who drives the vehicle has experienced the steering locking up during wet conditions. the vehicle also has a shuddering issue where the vehilcle bucks when moving forward.

A few days before incident the car developed a rubbing noise in the steering column and my fiance stated that the car was difficult to steer. thinking it was a power steering issue - a service appointment was scheduled and i drove the car to the dealer after hours. the distance is approximately 13 miles. after about 10 miles the dash display indicated a yellow display stating "service steering system soon". i continued to dealership and arrived just before 7:00 pm. when i turned the car into a parking space near service the steering column locked and became immovable and car display stated a red warning box " total steering failure - stop safely" this is the condition the service manager found the next morning. the cause is a total failure of the electronic steering control module. the cost to replace this part is $2000 after which time the dealer can diagnose "any of the other three common causes of steering loss."

Electronic power steering suddenly failed while turning into a parking area. the wheel became so stiff that it was nearly impossible to turn it. this event occurred in a parking lot at low speeds but some reports show that this has happened to other 2012 focus cars while driving at highway speeds. *tr

Steering assist fault: at mileage 84209 the power steering suddenly stopped working. after completing research this is a known issue that ford has not recalled. it stopped working at the gas pump, with some luck i was able to get to a parking spot and leave the car stranded until arranging for a tow truck. ford would not reimburse the $2,000.00 expense to fix one of their known issues. very fortunate no one was hurt. very dissatisfied with the quality of work and customer service to remedy this known issue associated with a class action lawsuit http://www.aboutlawsuits.com/wp-content/uploads/2014-06-27-complaint.pdf .

Steering warning light came on so i turned the car off and when i turned it back on it was gone. i then backed out of my spot and put it into drive. the car lost all power steering and was unable to move. i turned the car off and back on and this fixed the problem (no warning lights). this happened many times over the next few weeks but without the warning light going off. now i have no power steering at all in forward or reverse and it does not get fixed when turning the car off and back on. took it to the dealer and they said the steering module had failed and would need to be replace. i have done research on line and many other people have had this same problem. why has this not been a safety recall is beyond me. very disappointed with ford and nhtsa for not already acting on this!

My wife was driving on a city street and when she made a left turn the power steering failed , and almost hit another car . she was able to get the car to a parking lot . i did some research and i am not the only one with this issue . ford needs to warranty all affected cars and fix it. *tr

Steering assist goes out leaving me with no power steering. *tr

Driving down the highway and my power steering in my 2012 ford focus went out completely almost cause me to crash was going 70 mph and bearly was able to get to the side of the road safely.

Power steer assist system went out completely. i was driving and took a turn and the electric motor failed and cant steer the car at all. sitting in driveway undrivable. *tr

Tl* the contact owns a 2012 ford focus. while driving, the power steering locked up and the contact was unable to control the vehicle. there were no warning indicators illuminated. the vehicle was not able to be driven and was towed to a ford dealer, but was not repaired. the vin and failure mileage were unknown.

Tl* the contact owns a 2012 ford focus. the contact stated that while attempting to reverse the vehicle, the steering wheel seized without warning. the vehicle was taken to the dealer where it was diagnosed that the power steering assist had failed and would need to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 90,000. updated 12/21/16*lj the consumer stated the vehicle was repaired on october 14, 2016. updated 12/27/16.*jb

Had the steering assist fault error come on again for the third time in a month-second time in less than a week. i was coming to a stop, driving less than 5mph when it happened.

The steering assist fault happened a few times after i purchased the vehicle at 60,000 miles april of 2015 . turning on and off the car fixed it those at least 10 times it happened. now october 2016 at 102,000 miles my car failed me in traffic at a stop light. i pushed the gas and it wouldn't drive, the steering wheel locked. after being off for 10 min it was movable. made an appointment with ford for the b12 update thinking that would fix it. the day of the appointment i couldn't get my car out of my driveway. i started the car multiple times and the steering assist fault symbol came up and i could turn the wheel. i had the car towed to ford. they did the b12 update and the wheel is still locked . they said they don't know what it could be and i told them i see online so many cars like mine with the same issue. they said they can do a diagnostics for $109. now i see how much it's gonna cost and ford won't help me with a solution because there is no recall and the car has high mileage with no warranty. they ask said i could complete the other recall i saw online because i'm out of warranty?? i don't know what to do i can't pay $2000 to fix it when it's a problem with the make of the car. the only option he gave me was to trade it in and buy a new one with a goodwill credit. i don't have money for that either i owe $12,000 on the car. case # with ford cas-10809286

I had pulled out of the driveway into the street, and the power steering failed. it was very difficult to maneuver the vehicle back into the driveway. if this had happened on a busy street or highway, or while turning a corner, a loss of control would have been entirely possible.

Tl* the contact owns a 2012 ford focus. while driving various speeds, the steering seized and the steering malfunction warning indicator illuminated on the instrument panel. the contact pulled over, restarted the vehicle, and the failure went away. the contact stated that it was the first instance of the failure. the vehicle was taken to an independent mechanic for diagnostic testing, but the details of the diagnosis could not be provided. the manufacturer was notified of the failure. the approximate failure mileage was 76,000.

Tl* the contact owns a 2012 ford focus. while starting the vehicle, the "faulty steering assist" warning indicator illuminated and the steering wheel seized. the vehicle was taken to a dealer where it was diagnosed that the electronic steering gear failed and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 103,480.

While driving the electrical power steering assist failed (dashboard indicator and loss of power steering). this has happened about eight (8) times. when this occurs the vehicle becomes almost impossible to navigate, on two occasions almost leading to accidents. in this condition the vehicle poses a serious personal and public safety risk. i took the vehicle to my local ford dealer (metro ford of madison, wi) who kept it for four (4) days. they stated from the very beginning that they know nothing about the steering problem, tested the car for four days and charged me $150.00 for test that produced no results. within two (2) hours to picking up the vehicle the electric power steering system failed multiple times. ford needs to issue a recall and replace the electric power steering system immediately at no cost to the owner. or just buy the vehicle back from the owner. i believe this vehicle poses a great public danger.

The vehicle was in motion when a sudden loss in power steering occurred. a "steering assist failure" message appeared on the display. the vehicle had previously been checked at a factory dealership for this issue which appeared intermittently and no apparent problem was found. the epas system is now disabled full time and the vehicle has only 26k miles. it is my understanding that ford is aware of faulty components/engineering regarding this problem but refuses to recall. a sudden loss of power steering could result in catastrophic consequences and loss of life. costly repairs would not solve the inherent problems with this system as it would be prone to fail again. please take action

My 19 year old daughter drives this car and is in college away from home. she got in her car in the parking garage at her apartment, cranked it, and the "steering assist default" message lit and she was unable to steer the car. thankfully, she wasn't driving anywhere when this occurred or it could have been very bad. we had to have the car towed to a ford dealership, and they tell us that it's going to cost $2,000 to repair!!!!! not acceptable!!!!!

Steering assist malfuntion ,my stering is hard ,and my dealer no cant fix that problem,my car have 73513 and have guaranty ,and the dealer said ,i need paid for fix that problem

Daughter was driving to school and power steering suddenly quit functioning and warning light came on while driving in a busy city street in davie, fl. had a local mechanic do a quick check but could not diagnose problem. will be contacting local ford dealership for assistance feel it could be unsafe for myself and others if i drive much this way

Tl* the contact owns a 2012 ford focus. while driving various speeds, the power steering failed. the contact stated that the steering wheel became extremely difficult to turn left or right. in addition, when the failure began approximately one year ago, it could be corrected by restarting the vehicle. the contact stated that the failure has become progressively worse and the vehicle exhibited a complete loss of power steering ability while driving various speeds. phil long ford in colorado springs, colorado diagnosed that the electronic epas module within the power steering failed. the vehicle was not repaired. the manufacturer was not made aware of the issue and stated that there was no recall on the vehicle. the failure mileage was approximately 82,000.

My wife was driving her little ford going through a corner and the power steering failed without warning and she nearly crashed!! she managed to limp it to the ford garage as i was out of town, where it was diagnosed that the epas had failed. the epas failure is rampant through a range of ford model vehicles and they don't give two hoots about our problem because there haven't been enough (what!!) failures to warrant a recall on the 2012 focus although its a known problem with this model and it is currently the reason for a class action law suit in california. their customer service doesn't even say "sorry" just that ford is offering no assistance. power steering should not go out on a 2012 vehicle with only 44000 miles on it. steering gear replaced at a cost of $2009.00.

Steering assist quit working during starting of vehicle. warning light came on to take car for service. car very very very hard to steer. taking car for service tomorrow. still driving the car.

Power steering assist fault power steering will not function until car key is turned off and on a few times. this sounds like the same problem they have inthe ford fusion and it is on recall. this is a serious safety problem and it should be recalled?? it does it about once day.

Tl* the contact owns a 2012 ford focus. while driving 40 mph, the steering wheel seized and the power steering failure signal illuminated. the manufacturer was made aware of the failure. there was no recall related to the power steering failure. the failure mileage was 86,000.

My daughter was driving from her job when the power steering went out on her 2012 ford focus. she is a college student needing a safe reliable car to get her back and forth from college. it is unbelievable that the fusions were recalled for power steering failing. why not the focus??? it is ridiculous that its going to cost an estimated $1850 to fix a problem.

Steer wheel assist shuts off at car engine start while parked in residence parking. multiple restart at same location would not make the issue disappear. car cannot be operated as lack of steering power is an obvious safety hazard on the road. car has 36000 miles.

Power steering sporadically comes in and out ' usually when the car is just started and we attempt to back out ' the steering has no power. steering wheel lockes while driving. ford service ran diagnostic on the vehicle and no error codes were present. they can not find a solution or why the problem is even happening

On 9/18/2016 in a shopping center parking lot,started car put into drive and was turning onto exit lane of lot when steering wheel stopped turning and amber "i"light came on.stopped vehicle .put in park.could not turn wheel either direction.turned car off then restarted,amber light stayed on power steering assist failure.was able to maneuver car to a safe parking area from lane .it was a scary event .my friend her 4 month old and 4 year old were in the car with me and also her 15 year old niece!we were about to go on the highway!! i now understand a recall has not been issued after hundreds of complaints for this safety problem on this vehicle even though this same system has been recalled on other models.i am appalled and perplexed as you are responsible for all our safety.please do your duty to recall this safety problem.

Twice in mid september 2016 the message "steering assist service" came up after starting the vehicle and the power steering on the vehicle would not work. the solution seemed to be turning the power off, then restarting the vehicle. after restart the power steering was working again. a visit to the dealer's service department found no problems with the system. my concern is that this is my daughter's car, she's 18 years old and if the steering fails while she's driving, there may be an accident. if ford recalled other models for the same problem, why won't they recall the focus and take care of these customers as well?

Tl* the contact owns a 2012 ford focus. the contact stated that the vehicle experienced a loss of power steering. the vehicle had to be restarted in order for the steering to be operational. the vehicle was taken to the dealer where it was diagnosed that the electronic power steering module needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 61,000.

The electronic power assisted steering (dpas) system on my 2012 ford focus has failed. the vehicle is un-drivable absent extreme force. emergency maneuvers are out of the question. the vehicle is utterly unsafe to operate. restarting the vehicle and resetting the ecu have no effect. the failure occurred when starting the vehicle (stationary). luckily it didn't fail while driving.

Power steering failure. stationary, when starting vehicle power steering will not operate. have to restart a few times to get the power steering to operate.

A message of "steering assist malfunction" appears. lose power steering ..hard to drive. when you turn off the car and turn it back on it "fixes" itself and you can drive. otherwise, very difficult to drive. very hard to turn when driving.

I was driving back from the gym on 9/15/16 when i got an error on the dashboard saying "steering assist malfunction." at that time my focus was in motion on a city street at approximately 45 mph and approaching a turn that i needed to take. this was highly dangerous and impaired most of my ability to steer and almost caused an accident as i was trying to steer the turn. this is highly dangerous, and from hundreds of reviews online many 2012 ford focus owners are having the exact same issue. this is something that not only needs to be investigated, but need to be recalled for the safety of all ford focus drivers.

As i was coming to a stop, the steering got really difficult and the steering assist light came on. after stopping, the steering locked up completely. i restarted the car, and it worked after that. now i'm worried this will happen in a worse area, particularly while on the freeway. i also recently had the passenger door open while i was driving and had to tie the seat belt through the door handle and hold to make it home without the door coming open. locking the seat belt in still made the door barely open, and the alert go off. this looks like it was just recalled, so i'm hoping i get reimbursed. it wasn't cheap to fix. car is 114,000 miles.

Tl* the contact owns a 2012 ford focus. while driving, the steering became difficult to maneuver and the power steering assist malfunction warning indicator illuminated. the vehicle was taken to a dealer where it was diagnosed that the power steering assembly needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 56,633.

Our 2012 ford focus all of a sudden lost its power steering capabilities making the car extremely difficult to steer, turn or control. my 20 year old daughter who drives the car daily is of slight build, so her safety was at jeopardy behind the wheel. this problem occurred while she was driving near our home on 9/6/16. i drove it immediately and found it very difficult to maneuver, so i brought it to a ford dealer that same day. on 9/7/16 i was told the rack & pinion electronic system failed and the repair costs are over $1900. i feel this is a safety issue that ford needs to address and pay for the complete charges. the vehicle is unsafe to drive at this point until the expensive problem is resolved.