My vehicle emits exhaust in the cabin while driving. upon acceleration and deceleration, the exhaust smell is so potent, me and my passengers have to roll down the windows. i returned the vehicle the day after purchasing to the ford dealership for repairs and have returned it for repairs many times since. they have sealed all openings under the vehicle, replaced the exhaust system, and replaced the vents in the bumper. ford has acknowledged there is an issue with my explorer, however, they are unable to fix it. my last repair visit in june 2016, i was notified that i need to come pick up my vehicle because they could do nothing else for it. they have tried to repair it and they are unable to repair the issue. this has caused various health issues for me, which include, headaches and nausea. ford has ignored all of my request to resolve this issue. i am concerned i am being poisoned by exhaust.
Fumes entering the passenger compartment. during acceleration and engine rpms above 3k. documented at the ford dealer trying to fix the problem. this is an every day occurrence.
Exhaust fumes entering vehicle during acceleration.
Purchased the 2016 ford explorer and noticed strong exhaust fumes in the cabin. concerned about our health, went to the dealership and was told that ford would not do anything until the vehicle had 3,000 miles on it. researched 'exhaust fumes in ford explorers' and discovered that 'ford named in class action lawsuit over leak of carbon monoxide in passenger compartments of explorer vehicles', angela sanchez-knutson vs. ford motor company. the lawsuit includes 2011-15 ford explorers. then went to the management with this information, was told that only 'some' explorers were affected so we asked them to replace the explorer with one that 'did not' have the exhaust fumes problem. was told it was not possible because the vehicle had been titled. demanded that the vehicle be repaired but after 6 attempts of which 2 were with the field service engineer, we were told that there is "no fix". good luck to us. after 6th attempt, the fumes are worse than ever.
The rear doors will not open when the car comes to a stop and people want to exit the car; the child lock is not on. the driver has to physically push the unlock button to open all the car doors . the autonation dealership in tustin, ca continues to tell me this is correct! this is insanity and unsafe. so i've posed the scenario, if we're in a crash and the driver becomes unconscious and the vehicle is on fire, you mean the driver has to 'become' conscious in order to open all the doors for everyone to escape?? yes, that is the answer. they have no other answers for me to either un-program something that it incorrectly programmed or even any admission or suggestions that this doesn't sound correct. we now feel very unsafe driving this vehicle. this has existed since purchasing the vehicle in 2015 but because of our currently situation have become aware of it. driving a dementia patient and her caregiver has exacerbated this matter - the caregiver is the one experiencing the panic of not be able to get out while needing to help the dementia patient - previously, children riding in the back would not be aware of the danger of this matter or the urgency to get out or the fact that this safety issue is something absolutely overlooked by ford.
Since owning this vehicle, experienced exhaust odors inside of vehicle, for over two years experiencing severe health issues, had been complaining to my doctors. took vehicle in and dealer said they fixed odors which was producing exhaust carbon monoxide. to enter into vehicle, since being fixed for carbon monoxide issues still experiencing health issues. after reading articles yesterday am convinced my health issues are now related to carbon monoxide poisoning due to explorer defect.