Problems with 2014 Ford Escape ELECTRICAL SYSTEM

The 2014 ford escape has a software/hardware bug in which the interior instrument panel dimmer does not retain its manual dimmer settings. after 20-30 minutes with the vehicle powered off, the instrument cluster dimmer setting reverts to maximum brightness automatically. more than an inconvenience, this bug is potentially dangerous. if a driver perceives the instrument cluster to be too bright, the driver must manually dim the instrument panel every time it is dark enough that the exterior lights are required to drive. ford will not acknowledge the design bug at this time because they do not think it bothers enough customers. i am filing this complaint because if a driver happens to become tired of dimming the instrument panel each night or if they simply forget to dim them one time, they could become unwittingly distracted by the interior brightness and cause a traffic incident. i believe this is a legitimate safety concern and would like to see ford be encouraged to address it. *tr

The dash lights will not dim automatically as described in the manual as well as from ford technicians. they are on full bright all the time. an analogy would be like having an oncoming car having its headlights on high beam at night and therefore be blinding. there is a manual override to adjust but this must be done every time the car is started. i talked to a ford rep and was told, "nothing is perfect, deal with it". the local service department has no knowledge on how to repair it as ford has yet to issue an advisory. i would think ford would want its sophisticated cars to work correctly. we will see. *tr