Problems with 2014 Ford Escape STEERING

Having steering issues. vehicle shakes when driving and makes a sound like some thg thing is rubbing. have been told by two mechanics that it is an issue with the power steering rack. have contacted several ford dealers and have been told it has been a common problem in the past but ford will not cover it. wife is scared to drive it.

Tl* the contact owns a 2014 ford escape. the contact stated while driving 45 mph the vehicle lost power steering functionality. the contact stated that a warning displayed on the instrument panel which stated, 'do not drive vehicle'. the vehicle was taken to an independent mechanic to be diagnosed. the result was an inconclusive report for power steering loss. the vehicle was not repaired. neither a dealer nor the manufacturer were notified of the failure. the failure mileage was 106,000.

Power steering assist warning came on and lost steering. it happens when driving.

Tried to back out of my driveway but was unable to turn steering wheel and then notice the message. trying to pull car back into driveway it was extremely difficult as well. i just grateful i was able to get to and from church with no problem. i don't want to imagine what could have happened had this occurred while driving. drivers are so much in a rush.

Power steering system fault light came on and made it really hard to steer while driving. i'm glad i was stopped when it came on otherwise i would have had a wreck, i'm sure of it! also when i looked online i noticed there were a ton of other people with the same year and model complaining of the issue. please fix this issue!

My car is approaching the 60 mo. deadline warranty date. the steering is electronic so i cannot service belt or fluid. the steering "locks up" periodically so i have no power assist and lose control of the car. with winter driving conditions, i will be very likely to have an accident injuring me or someone else. this happens in stationary and moving making it nearly impossible to steer or park the car. the dealer tells me there is no factory help and a new steering gear and rack will cost about $2000.00 !!!

Power steering went out and was completely unable to steer without extreme effort very dangerous when turning into traffic

On saturday october 5, 2019 at 11pm our 17 year old daughter was stranded with a power steering module failed error. we took it to the closest mechanic which was on the corner of the road she was stranded at. the car could be driven but she could have never steered it. it took everything for my husband to be able to get it there. the car only had 106,690 miles on it and should have been covered under warranty but we didnt have time to take it the dealership and they aren't willing to reimburse us. the 2009-2013 had a recall for this same issue but the 2014 isn't covered under the recall. it seems like it still should be a recall issue.

Left driveway and a minute down the road (on a city street) as the vehicle began to accelerate the gears jolted and steering seized up making me unable to avoid a car parked around a bend that was a foot in the road. no lights came on and no warning appeared. i had an appointment to take it to the shop in a few days because when switching gears or accelerating after vehicle is stopped it jolts/feels like it's trying harder than it should have to for being such a new vehicle, and haven't even owned the vehicle for a month. it's very upsetting to just get a new to me car and have an unavoidable accident. it's currently at the service shop. luckily no one was injured but both vehicles are badly damaged. this isn't the first complaint about this issue with this vehicle and there's multiple complaints just this year. i have a feeling as time goes on and vehicles hit between 50-80 thousand miles the issue will become more apparent. ford should definitely have a recall and fix this problem so no one becomes seriously injured.

When approaching a light power assist failure error appeared i quickly realized that steering was extremely difficult. luckily i was close and able to get to work. i turned the car off and back on and the power steering returned. 2 weeks later it happened again while turning into a parking lot. luckily happened at slow speed. i made an appointment to take it in to my ford dealer. on the way to the appointment the steering went out twice. i received a call from the service department a few hours after dropping the car off informing me that the error appeared when they pulled it in and that the rack and pinion needed replaced. had to get a loan to pay for the $2,000 repair. reading complaints it seems like there should be a recall. the vehicle only has 40,740 miles. no issues since repair on 9/19/2019

On august 23rd, 2019, i was driving back from a 240 mile round trip and was caught in a severe thunderstorm. as i was pulling inot a parking lot to wait out the storm, my power steering failed. after 10 minutes it came back and i was able to make it home. i took it to a service station the next morning and no error codes showed up. on august 30th after making the same round trip, i again lost my power steering near my home. it failed to come back. i had the car towed to a local shop. they determined it was a failure identical to the active recall in the model year prior to mine and it needed to be towed to the dealership. the dealership confirmed an internal fault in the power steering rack which will need to be replaced. thankfully the steering failures happened when i was either in the process of parking or already parked.

I got in my car to go to work after it had been parked all night. i turned it on and i instantly got the message "steering assist fault service required" i couldn't turn the wheel. i shut it off and turned it back on and the message was gone. i was able to drive to work however i am scared something is going to go out while im driving!

This has been happening for a few years now-normally i can turn vehicle off and then on again and the electric power steering assist fault error will go away. now this error doesn't go away and there is no power steering. when this first started to happen it was taken to the ford dealer and they said it was not an issue, if i go online i see numerous people with this same issue with little results from ford. i am so disappointed in ford for not taking responsibility. not sure what i will do the garage is going to try to reset the electrical system, they said 50/50 chance it will work.

I was running errands, when i started my car i got a message "steering assist fault service required". i could still drive the car but it took a lot of effort to turn the steering wheel. the message appears when the key is turned on before starting the car, i did drive it home, my wife wouldn't have the strength to drive it. i haven't tried to get it repaired yet, that will have to wait until i get back from a trip.

Tl* the contact owns a 2014 ford escape. the contact stated that the steering wheel was extremely difficult to turn in either direction and required excessive force. b & b ford (10476 dunbarton blvd, barnwell, sc 29812, (803) 259-5524) was notified of the failure and diagnosed that the rack and pinion needed to be replaced. the dealer had not received authorization to repair the vehicle because there was no electric power steering recall. in addition, the five year warranty statute expired. the manufacturer was notified of the failure and provided a case number. the approximate failure mileage was 60,200. *bf *jb