Problems with 2016 Volvo XC90 ELECTRICAL SYSTEM

Vehicle experiencing sun roof leakages during rain or snow. this makes driving dangerous when it is raining or snowing. defects due to poor sunroof design and components causing water to enter vehicle when raining or snowing. discussions panels on line identifies other owners experiencing this problem with no concrete solutions as most are trials and errors.

Tl* the contact owns a 2016 volvo xc90. the contact stated that while attempting to park the vehicle in park assist mode, the vehicle accelerated in reverse independently and backed into a tree without warning. the contact did not sustain injuries and a police report was not filed. the contact's husband drove the vehicle to smothers european volvo cars 2881 corby ave, santa rosa, ca 95407 to be inspected. the dealer was unable to diagnose the vehicle. a corporate representative was then sent to the dealer and determined that no safety error had occurred on the vehicle. they determined the cause of the accident to be human error. the manufacturer had been notified and offered no assistance with the failure. the vehicle was repaired. the failure mileage was approximately 45,000. bf *tr

Turn signal not stop after blinking lights

On 22 dec 2017, while driving my volvo xc90 hybrid r-design, i received an error light that stated 12 volt battery had an issue. i called the volvo dealership in sarasota and spoke to the service manager, joe rice to let him know about this issue. while on the phone, an additional error light "abs" and then a few seconds later a car with a squiggly lanes error light came on. i immediately lost the ability to brake, i lost the ability to steer, i lost the ability to put the suv into neutral, i lost the ability to put on my hazard blinking light. all i could do is take my foot of the gas pedal but because i was not able to put the suv in neutral, and had no brakes, i continued to move. the screen on my front console went black and the middle console went black. if i was on any busy road or expressway, i would have immediately been in an accident. luckily after miles of forced driving, and with the help of the service manager, apply manual brakes by flooring the brake pedal as hard as possible to the floor and tap, not pump. this electrical failure defect is so detrimental that it will cause accidents resulting in death. volvo has kept my car since 22 dec and they stated that they are changing out the computer that caused this issue. i'm afraid that volvo might not disclose this defect to nhtsa and that someone or someone else's family with be in an accident resulting in death. this is a very serious problem and beg nhtsa to look into the matter expeditiously to recall volvos with these defects. if nhtsa moves quickly, they have the ability to prevent accidents and death. i'm available to provide a sworn statement to the incident and willing to help anyway i can. thank you for your consideration, very respectfully, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).' *pm

Tl* the contact owns a 2016 volvo xc90. while driving 60 mph, the vehicle came to a complete stop on its own. the contact managed to steer the vehicle to the side of the road. the vehicle could not be turned off and the gear could not be placed into park. the vehicle eventually shut off on its own. the contact waited a while before restarting the vehicle and then drove to montrose volvo of cleveland (9600 brookpark rd building c, cleveland, oh 44129, (216) 351-9999). the dealer replaced the electronic control module (ecm). the failure recurred and the dealer replaced and reprogrammed the ecm again. the contact was in the process of a buyback claim. the manufacturer initially denied the claim, but were currently reviewing the claim. the vehicle was left at the dealer. the vin was not available. the failure mileage was 12,500.

1) adaptive cruise control suddenly shuts off while driving on the highway, error message appears on the screen: "windscreen sensor, sensor blocked, see owner's manual", the appearance of the sensor on the outside of the car appears clean and even after scrubbing the sensor area the error still occurs. the car has been repaired for this same problem over 5 times including total replacement of the the windscreen sensors, with the problem still persisting. 2) dashboard went blank and computer rebooted while driving.

Dashboard went black and computer rebooted three times while driving. engine was not affected. no speedometer and gauges, as they are all part of the electronic dashboard.

We were travelling on the freeway when all the displays went blank. the entertainment, gauges, etc. on the freeway! i was afraid the engine would shutoff on us. immediately i called the volvo on call and explain the situation to the operator and all he could do was apologize and offer a tow truck, if needed. once the system came back on, the hi-beam and the child door locks were activated! the rear passengers had a difficult time opening the door because we did not know what happened. in my opinion, this is a very serious issue because the entire car is controlled by a software and there is no manual bypass or backup system to ensure the safety of the occupants. we've had this car for about a year and have taken it in for software issues, including, but not limited to: blind spot monitoring failure, front collision sensor failure, navigation system failure, all sensors failure, warning lights/signals failure, backup camera failure and panoramic sunroof failure. each time we've taken it in, they always told us it was a software updates. really? software updates for each and every time??

My husband, mother-in-law, and three year old son were driving in the vehicle saturday, february 18th, 2017. as my husband turned down our road he stated he smelled smoke, but didn't realize it was coming from the vehicle. he pulled into our driveway and parked. they then saw smoke seeping out of the hood. my mother-in-law exited and my husband removed my son from the burning car. i came outside to greet them and witnessed this. he then opened the hood and there were significant flames on the driver side posterior area of the engine. he ran for our fire extinguisher while i called 911. he put out the fire with the extinguisher and the fire department arrived within five minutes. they inspected, opened the top cover of the battery and disconnected it. they reported to us that it appeared to be an electrical fire occurring at the area of the battery. after inspection by volvo and our insurance company, the damage was determined to be caused by rodents chewing on the electrical wiring inside the engine causing the shortage and subsequent fire. the damage was valued and paid at a cost of $11,000 (covered by insurance after deductible). there are multiple articles indicating attraction of rodents to the newer soy-based electrical wire insulation. https://www.forbes.com/sites/michaeldunne/2017/02/19/rats-new-cars-soy-coated-wires-give-rodents-plenty-to-chew-on/#2c8bcbd780ab http://www.nbclosangeles.com/news/local/class-action-lawsuit-alleges-rodents-chewing-eating-car-wiring-393480601.html we are concerned for future use and for the safety of others.

The suv has had lots of problems with the engine. the engine has stopped without warning numerous times while in motion. it even stopped one time on the highway. the vehicle loses power in an instance and few times we have had to tow the vehicle to our house and to the dealership for repair. even though this problem has occured over and over (which the dealership has attributed to the pistons misfiring), the dealership can not seem to repair the issue. we have asked dealership/volvo to buy back the vehicle as it is not driveable at all. everytime we get the vehicle returned after the repair from the dealership, between 100-300 miles the engine light comes on again and makes the suv not driveable. we have complained numerous times to the dealership to no avail. the service manager has confided in us that this issue has occured on almost all the volvo xc90 from 2016 and onwards.

At least 3 times, my car has braked itself (at around 50 miles per hour) when there was nothing in front of me. this was very unsafe- if someone had been behind me, i would have been hit. this seems to be the collision mitigation system engaging for no reason. the dealer has said they "fixed it" (don beyer volvo) but i believe they have just turned the system pretty much off so that it now would not stop if there was a real object in front of me. i had a loaner in which the system was still on and mine no longer works like that. i think they don't really have a fix for this so they just turn it off in the cars that have this defect. this is a major safety issue. also, have had the navigation system go blank while driving then it shows that you are somewhere else and get stuck there for days. (many other problems also, a noise in the seat (second row) that they maybe fixed after three times but now the second row seat does not work properly (got stuck out of the socket but we got it back in and i think this is a safety issue.)

(car is 26 days old) the dashboard screen went black while driving on the highway & the engine turned off & wouldn't go over (about) 10 mph. i was able to come to a rolling stop in a parking lot, and called volvo because i thought maybe i was out of gas, due to the screen not working. my volvo app let me know i still had a 1/4 of a tank, but i just wanted to make sure. they brought me gas & it was not a problem with gas, the problem was definitely electrical/ motor issues. we finally got the car towed to volvo of las vegas & they told me it was just a software upgrade needed. i feel that this is a major safety problem & does not seem like a simple software upgrade to me. i was lucky enough to not have my new baby in the vehicle when this happened, but i am a new mom & this makes me very nervous. *tr

Within a month of purchase issues with the cargo door started,door would not close, parked in my garage unloading groceries,called our volvo service manager repeatedly for help,no answer, it finally closed an hour later.then the battery low charge light kept coming on, finally took it in for both issues, they updated, showed me that the door worked and charged the battery.another month went by and had a low battery issue took it back in they updated again and charged the battery again.had a bad sensor issue and the cargo door decided not to open, cargo button would not work.took it in they updated and changed the sensor.another month or so later had a recall on it, took it in, updated it. then another recall, updated it.started auto correcting and braking while being driven on a major street.then the control pad wouldn't work, took it in it needed an update. another recall a month or so later, went to take it in and it wouldn't drive, put it in reverse,it went forward, put it in forward it went in reverse, then the heater wouldn't work, the control pad started freezing all on the way to take it in for a recall. we were told it would be fixed with the update.car turned off and locked because i moved my purse to the other side of my body while driving.then about another month later it does the same reverse when put into drive,the control pad starts acting up, radio, phone and climate control freeze.then the cargo bay door closes on my son while we are unloading groceries without anyone touching it or being in the car besides him partially in the back to reach the furthest grocery bags. taking it in again this week, but that's the last straw!i will no longer drive it as i do not trust what will malfunction next, my son narrowly escaped injury by diving out to the ground because i could not stop the cargo door from closing, car was parked and turned off inside my garage

When we were driving on street, the dash board black out and the car completely stop. can't tell what speed,and all other warning signal. re-started the car but only can go miles/hr the dashboard still black out. get towed to the volvo dealer . they still can't find out what is problem. search internet and more than 10 people has similar issue. *tr

2016 xc90, engine is decelerating on street road going from 40-45 miles per hour, to 10 miles per hour suddenly and quickly. with closure of back door where there is no lock button to hit by accident, car is locking all doors by itself when closing the passenger door. i am aware of babies being locked in the cars due to this fault in system and my pet was locked in due to the locks locking on their own when i closed passenger door which does not have a lock button i could have hit by accident. front end crash going off and slightly braking on highway and on city streets when it should not, nothing in front of car numerous times and is not going off when it should for instance someone cutting car off within 2 feet several times. dashboard screen goes blank while driving meaning you can not see speed, etc.. literally every function on car randomly does not work. battery/alternator is not recharging/maintaining charge long enough to keep auto start/stop engine feature working, which means 3.5 miles more per gallon for me with my extremely careful, not riding gas pedal into lights. some say foot detection module is draining rear battery. it has been worked on 7 times with less than 5,000 miles. others online have described same issues. i have invoices of taking into dealer each time. i have never reported any faulty product but am very concerned for safety features will randomly and actually do not work while driving. you ask when started- vehicle purchased in april 2016 and has been from the beginning with no remedies. i have gotten extremely low battery signals and warnings that my car will shut down in a few minutes. they seem to have taken away that warning in the latest software update because my car has less charge at times then when i originally received the warning. in other words, i no longer get the warning even when my battery is very low. *tr

The touch screen, which controls both basic and complex functions of the car, is so distracting to use that until saturday it was an accident waiting to happen. on saturday that accident did happen. the problem is that the touch screen is needed to control basic and frequent functions such as climate control and the radio. merely changing the temperature requires as much attention - and diversion from driving - as using a cell phone might. while changing the temperature my wife sideswiped a guard rail on a country road. fortunately the accident was not too bad but i've been worried about the distraction caused by this control screen during these most basic functions. i have, for example, stopped choosing radio stations on the screen as it requires too much attention and have found that just turning off the air conditioning requires far more attention than is safe. *tr

During driving on a local road at approx. 45 mph, the electronic dashboard disappeared (so you have no visibility to speed, fuel, warnings), the car rapidly decelerated to 10 mph and wouldn't go any faster and all non-steering controls (radio, ac, navigation, etc.) froze. it has remained that way since even after power cycling. apparently this can be temporarily fixed by disconnecting the 2 batteries. but it can happen again with no warning. this happened to me and has happened to others i know. *tr

Tl* the contact owns a 2016 volvo xc90. the contact stated that while driving at approximately 30 mph, the vehicle decelerated independently. the contact mentioned that the instrument panel failed to illuminate and provided reading levels for the vehicles functions. the vehicle was towed to a dealer where the failure was undetermined. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 31,000. the vin was not provided. the consumer stated the vehicle was repaired in october 2016. the dealer believed there was a glitch in the computer. however, the same problem occurred on december 18, 2016. the dealer believed it was the fuel pump. updated 02/06/17.*jb the consumer requested an update.*js

09/24/2016 when starting car noted driver display blank. car speed reduced to 5-10 mph. unable to accelerate on city streets, had to pull-over and await tow to dealership. initially delaer thought to be software issue but has been unable to definitively identify issue. volvo engineer en route. as of 09/28 no solution.

The "auto braking" function related to the passive collision avoidance activates with no other object in the automobiles path. it has activated 6 times in the past 4 months. the car went into the dealership in september 2016 and they said they could not replicate the incident (not surprising as it happens on a "random" basis. in the past 10 days it activated 3 times. it was taken to the dealership on 9/30/16 and is still there. i also have a colleague with the same vehicle (inscription trim package) and they are experiencing the same random "auto brake" activity. it has done it at low speed and medium speeds in residential areas, as well as at 60 mph on the freeway. it has activated while going straight, going down a hill with no visible car or object in site, and while turning. very concerning and it is an immediate safety hazard.

While driving at @35mph on a busy city street the car decelerated suddenly without warning and the drivers instrument panel went out, giving me, the driver a blank screen. car would not accelerate and slowed to about 5mph. no previous indication of this happening. spoke with 2 volvo service departments and both providers stated this has happened to other cars before. this is a huge safety defect especially on a brand new car. what if i had been on a freeway going 70mph and the car decelerates all of a sudden? very concerned that my children and i will die in a crash getting rear ended on the freeway if this should happen again.

On today, i was driving with my young children in our 2016 volvo xc90 when suddenly the instrumentation panel went blank and the car slowed down dramatically in the middle of rush hour traffic. the car started to crawl at approximately 5-10 mph. we pulled over to the side of the road, powered off the car, restarted it and the problem still persisted. while depressing the accelerator pedal from a stop, the vehicle failed to respond and the vehicle stalled without warning. each time we attempted to accelerate, the car failed to respond and seemed as if it were going to lose total power. as semi-trucks and other vehicles were traveling behind us, our family vehicle was in great danger of being hit. i called volvo on call and they remained on the phone with us until we were able to slowly exit the interstate and drive to a secure location. the approximate maximum speed that we drove was no more than 5-10 mph. a tow service was dispatched to our location and the car was then towed to the volvo dealership. while this is indeed a safety concern, it was a very traumatic experience for me and my young children.

The dashboard instrument panel suddenly went blank on a city street and the car could not accelerate more than about 5-10 miles per hour. it's frightening to imaging what would have happened if this occurred on a highway. volvo's towing company put rear wheels on ground and damage all wheel drive system during towing. after stayed at dealership for a month but within 48 hours after pickup, a warning message "all wheel drive service required" popped up.

Tl* the contact owns a 2016 volvo xc90. while driving approximately 4 mph, the entire instrument panel and odometer gauge failed to function and the vehicle did not accelerate over 10 mph. the vehicle was towed to the dealer where the computer software was updated. the manufacturer was notified of the failure. the approximate failure mileage was 10,000.

While the car was running in my garage and the front driver side door closed, i believe i put it in reverse then went to open the front door to see if my daughter was tightened in her car seat, the car didn't move. i am not sure if i put it back in park but after i took my foot off the brake, it didn't move. after a few seconds and my feet and body completely out of the car, it started to go back and almost ran me over. luckily i jumped back in the volvo truck and the door crashed into the garage. this is a brand new truck and has been in the shop with some recalls on the computer system a few weeks prior. the computer system has shut down several times while driving and i believe the long delay in going back might have to do with something with the electronics/motor. there is no way one should be able to completely get out of a car without knowing it is in gear.

Around 10.30 am on sunday, 26th june 2016, i was driving on i-95 (near stamford ct) with my family when the car suddenly lost power, slowed down dramatically in the middle of i-95 and started to crawl at 10 miles/hour. we were in danger of being hit by a number of vehicles while i negotiated to exit the highway on exit 9 and pulled over into a side street. the instrumentation panel of the car had blanked out. the car could only crawl at about 10 miles/hour. it would not shift to higher gear even in manual mode. i called the volvo on call and they advised me to switch off the car, exit the car and then re start the car after five minutes. i did that and the problem still persisted. i some how drove the car to the nearest volvo dealership (stamford volvo) which was closed on sunday. dropped the car off in the lot, rented a car and drove 200 miles back to boston.

Electrical failure, suspension failure, leakage to air bag sensor, software problems

While driving between cincinnati, oh and nashville, tn, we stopped in carollton, ky to refuel at a local gas station. upon attempting to open the fuel door, the door would not unlock. there is no button or switch to use to open the fuel door on this vehicle. despite several attempts to turn the lock and unlock the car, the fuel door would not open. we contacted volvo oncall, who admitted this was a known issue but they did not have solution. the only offer for assistance was to use the key remote to lock and unlock the car 3 times in an attempt to reset the electronics. this car also comes with a buttonless "key tag," which is what we were using at the time. volvo had no awareness of this key tag and had no other solution to offer. given our proximity to louisville, we agreed to attempt the drive to louisville and left the car with friends while we rented a car and drove to nashville to get the key fob with buttons. then drove back to louisville to try the lock-unlock option to no avail. we then took the car to the local volvo dealer where the door was mechanically opened and the lock mechanism was disassembled so that the car could be refueled. though a known issue by volvo, they have not communicated with the dealers as this car had a 10,000 mile service 2 days prior to this event. the inability to fuel the vehicle and cause people to be stranded should prompt a recall.

Tl* the contact owns a 2016 volvo xc90. while driving 45 mph, the vehicle decelerated to 5 mph and accelerated again without warning. the contact stated that the vehicle was equipped with an autonomous braking system. the vehicle was towed to midwestern auto group (614-889-2571, located at 6335 perimeter loop rd, dublin, oh 43017) where the software was updated. the failure recurred at 75 mph without warning. the contact called byers volvo at 614-864-0780 (located at 301 n. hamilton road, columbus, oh 43213) and scheduled an appointment for a software update. the manufacturer was notified and referred the contact to the dealer. the vehicle was not repaired. the failure mileage was approximately 220. the vin was unknown.

Tl* the contact owns a 2016 volvo xc90. while depressing the accelerator pedal from a stop, the vehicle failed to respond. in addition, the vehicle stalled without warning. the vehicle was able to be restarted. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 3,000.

Car was having issues with speedometer screen and center console screens. screen would blank out when navigation system was in use and vehicle was moving. this would happen twice and system would normalize. several weeks ago this happened and my husband and i smelled a weird odor and then smoke began bellowing out center console. unit was turned off and dealer contacted. vehicle was brought in but after three weeks still has issues. went to pick up car on 12/5 only to find vehicle was having issue with retaining a fully charged battery. we were told al of these issues are due to software updates but to have speedometer go out while in use and to smoke is not safe