Tl* the contact owns a 2010 volkswagen routan. while driving 35-40 mph on the highway, the vehicle stalled and the engine seized without warning. the contact had to immediately move the vehicle over to the shoulder. all the warning indicators illuminated on the instrument panel. the vehicle was taken to bobby becks volkswagen (893 s stemmons fwy, lewisville, tx 75067, (855) 315-4505) to be diagnosed, but the computer could not read the codes. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 105,000.
Tl* the contact owns a 2010 volkswagen routan. while driving various speeds, the vehicle stalled without warning. the contact called hatfield volkswagen (1495 auto mall dr, columbus, oh 43228, (855) 627-5215) and was informed that the vehicle was not included in a recall. the vehicle was not diagnosed or repaired. the manufacturer was contacted and did not assist. the contact stated that the failure was similar to a fuel pump relay failure. the failure mileage was 80,000.*dt
Nhtsa campaign id number: 11v151000. my car shuts off while driving it. it goes into auxiliary you need to safely pull it to the side of the road and restart it. this has occurred multiple times. experience inadvertent ignition key displacement from the run to accessory position while driving causing the engine to shut off. an engine shutting off suddenly while driving could increase the risk of a crash.
When driving the volk just cuts this happens often it is only myself and my ggrand son in the vech. they told me there was no recall. but i beleive there is
Tl* the contact owns a 2010 volkswagen routan. when the ignition key was turned to the on position, a ticking sound emitted from the vehicle and it failed to start. the contact stated that the check engine warning indicator illuminated. the vehicle was taken to an independent mechanic who diagnosed that the ignition switch failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and stated that the vin was not included in nhtsa campaign numbers: 11v151000 (electrical system) and 15v194000 (electrical system). the failure mileage was 90,000.
I am writing to address a safety issue i have with my vehicle, a 2010 volkswagen routan. my husband and i purchased this car last year and shortly after its purchase started to experience electrical issues with the vehicle. these issues included warning lights on the dash illuminating, power failures of the dash board gauges (specifically the speed gauge) and radio, and most alarmingly the car would completely stall and lose power. this issue of losing power to the entire car has happened both while the car is in motion and while it has been stopped at traffic lights, as well as at high and low speeds. we took the car to a local vw dealership hoping they might be able to diagnose the issue and fix it. after nearly 3 weeks of having different parts replaced, being told the issue was solved it was not. when driving the vehicle with only the key in the ignition it performs better, although still dies occasionally, but with anything on the keyring it will die almost instantly. it wasn't until after removing our car from this dealership that we learned about a recall on the vw routans that seemed very similar to the issues we were experiencing. upon research we discovered that our vehicle was produced within the same month of the recalled vehicles but apparently not before the ending date of that recall. so other vw dealerships would be happy to replace the malfunctioning part but at an out of pocket cost for us, which we simply cannot afford, especially after the bill we are still working to pay for other unnecessary work. as a consumer it is very frustrating to have a vehicle that is clearly demonstrating the same issues as previously recalled vehicles but does not fall under that recall. we have reduced to only driving this vehicle as necessary and no longer use it to transport our two young children as we fear greatly for their safety.
My vehicle is experiencing the same problem as other vehicles of the same year that received a recall. the car just shuts off, loses power and all steering, braking and so on. it makes the vehicle very dangerous. the other vehicles in this year all had bad ignition switches but vw refuses to include my vehicle and others like it of the same model year that have the exact same problem. i believe that they need to expand this recall to include more vehicles of the 2010 model. the vehicle is not safe to drive and is scary when it just cuts out on you when you are driving 30-40 mph plus.
I just entered the expressway. the engine started revving between 5-6 rpms, and the car was going 40. i noticed smoke coming from the back of the car, so i went to the next exit (2 blocks) and got off the expressway. the car was smoking. a passerby told me to get out of the car because of the smoke and liquid pouring out of the car. i then had to call the fire department because vw's roadside assistance wouldn't come until the fire department cleared the car to be towed. finally, it was towed to the dealership. they determined that it was broken heater hoses and water pipes. had i been in the fast lane when this happened, a serious crash could have occurred, as the smoke and revving began so suddenly, as did the slow car speed. *tr
Tl* the contact owns a 2010 volkswagen routan. the contact stated that while driving at approximately 60 mph, the vehicle started vibrating and the speed fluctuated independently. also, the vehicle started to jerk and the contact lost control of the vehicle. the vehicle was taken to the dealer where it was diagnosed with a faulty sensor. the vehicle was repaired. the failure recurred on several occasions. the manufacturer was made aware of the failure. the failure mileage was unknown.
On august 14th, 2014, i placed my key in the ignition of my 2010 volkswagen routan. the car/engine made an odd sound when the key was turned and all the lights went out. additionally, the dash lights started flashing and my key became permanently stuck in the ignition. i heard a very rapid "clicking" noise under the hood so i opened it and discovered the fuse box under the hood was the source. upon opening it, i heard a very fast clicking sound and felt each fuse and found the large fuse, 2nd from the left front was clicking very fast and loudly. i needed the vehicle so i used jumper cables and this eventually enabled my car's key to release. all the warning lights were lit up and i left the engine run for approximately 8 min., then turned off the car - to verify it would start again. it did, and now only the engine warning light that lights upon an incident is still lit. i called my closest vw dealer, who has services my car in the past, and they claimed no knowledge of the issue and stated the recall #66665 electrical system - ignition switch - is not applicable to my vehicle. sure it isn't! exact same issue that is noted in the recall, but somehow my vehicle is not one of the ones affected. i am pursuing thing with the service manager, but so far only push back. *tr
Tl*the contact owns a 2010 volkswagen routon. the contact stated that while driving at an unknown speed, the engine would shut off without warning. the failure recurred numerous times. the contact mentioned that the vehicle was exhibiting the same failures as mentioned in recall nhtsa campaign number: 11v151000 (electrical system). however, the vin was not included in the recall. the vehicle was taken to an independent mechanic, where the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 77,000.
Tl* the contact owns a 2010 volkswagen routan. the contact stated that while traveling various speeds, the vehicle suddenly stalled. the vehicle was not diagnosed or repaired. the manufacturer was contacted about the failure. the failure mileage was approximately 70,000.
While driving at about 20-30 mph, the engine stalled. the radio and lights continued to work. power steering and brakes stopped working. after coming to a complete stop, engine was able to be restarted. *tr
I was driving about 30 mph when it felt like the car was going to die/stall. my vehicle has only 30k on it and actually sat at home two years after i bought it while i work from home. nevertheless it felt like the engine was going to stall out like i had no gasoline. this issue started out intermittent, but progressed and i could feel shaking from the floor boards.i took it into the dealer and they replaced some ball bearings under warranty. however about a month later the same problem starting occurring. this time the check engine light came on. i took it into the dealer and they said the spark plugs and the coil pack were bad. this part is supposed to last about 100k. it was out of warranty so we took it somewhere else to get it fixed. it has been fixed a few weeks and it feel like the same problem is happening again. the car does not shift well at low speeds and seems to almost stall out while turning corners. also it is idling at a higher rpm than it had several months ago. *tr
Driving on a neighborhood street when a sudden drop in the ac power followed by a quick rise in the engine temp to the top of the gauge. within 2 minutes steam was observed coming out of the engine. quickly pulled over to the side of the road. after cooling the engine and opening the hood it was observed that engine coolant was all over the engine parts and boiling off due to the heat. water was poured in the radiator and a leak was observed from a plastic y joint in the water cooling pipe/assembly. vw part number 7b0121086b. with the water filled to the max as soon as the engine was started a steady stream of water was observed coming out of the y joint. with over a gallon of water in the vehicle drove the car home and in less than 3 miles the water was completely drained from the system. please cross reference this with any complaints related to the chrysler town and country minivan and the dodge grand caravan as they are all produced by chrysler corp. the y connector failure was easily found online and appears to be a defective part / design flaw as the plastic piece was not able to withstand the pressure and heat and seemed to split at the seam to cause the leak. *tr
This is the third experience we have had of our car shutting off all of the sudden. the first time it happened i could hardly pull the car off the road because when it shut off i was on the highway and was very difficult to steer of the road. the second and third time this happened i was in town and also had a hard time pulling over. after each incident i had to turn key to off position put car in park and restart it. then it seemed to be ok until the next time it happened. this is very scary and could cause an accident. i am scared to drive this car now. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
We where driving on the expressway(freeway) and the vehicle shut down on us from 65-0 in seconds, it tool about a minute and it came back up this happened about 3-4 times . about a month later it id the same this time when we first turned on the van. about march time frame the van would not start anymore after a long trip away from home the cables had been eroded and severely damaged to the point of no power going to the van. the dealer replaced the electric cables but about 1 1/2 months later the same erosion started to happen. we continued to inform vw about the issues and they always said the same bring it in when it happens. we finally had to get rid of the van we can not afford a fatality to try and prove a point. *tr