We have classified the 57 complaints from 2013 Volkswagen Passat about ELECTRICAL SYSTEM into the following categories.
The front driver side door will not lock. it will not lock with the fab, or using the manual key lock.
The volkswagen t-cross model stands on a lifting platform in a car tower on the volkswagen factory premises. picture alliance | picture alliance | getty images volkswagen said friday it's recalling 679,000 u.s. vehicles sold since 2011 with an electrical issue that could cause the car to roll away. the automaker said drivers could remove the key after stopping without placing the car in park, increasing the risk of the car rolling away. vw attributed the problem to a buildup of silicate on a shift lever micro switch contact. the company said dealers will install an additional switch and circuit board and disable a micro switch on affected cars. volkswagen spokesman mark gillies said there are no reported injuries or accidents related to the recall. the recall covers the company's jetta, beetle, beetle convertible, golf, golf sportwagen and gti models from 2011 through 2019.
Takata inflator maybe. in 2015 my vehicle was tboned by another vehicle, to where the impact even caused my car to spin, yet no airbag was deployed, even the police at the scene were wondering why my airbags did not go off... fast forward to yrs later my car reads airbag error.
While driving my 2013 vw passat, the airbag light came on, on the dashboard and started beeping. when i pulled into my garage, i noticed that the horn no longer worked and none of the steering wheel functions work anymore. i have only 56,718 miles on the car and the vw dealer says it is not covered under a recall and i would have to pay out of pocket for the repair because my warranty deductible is $500. this is a safety issue and vw should be required to repair these airbag issues, not us, the consumer. this is not something we (the consumers) are causing, this is a vw quality issue.
While driving on the beltway at 60 miles an hour, the car suddenly lost all electrical power and the engine shut down. i was not able to steer or brake or accelerate. i coasted to the side of the highway, put the car in park and restarted it and drove it home without incident. dealer could not find an error code. twice since then, the electrical and system have shut down without warning while the car was running while idling at a traffic light.
My vehicle was making a ticking sound when turning, then out of nowhere a error message came up that said error airbag, and the air bag light came on. i looked up to see if it was a recall, since i bought the vehicle used, it is for the clockspring, when i used the vin search it did not so as an active recall for my vehicle.
After you guys installed the new emission program my car now has problems with the electrical system and the sensor for the oil light. it has been doing this since april 8 and before that we never had this problem.
Everything on my steering wheel stopped working( buttons, horn, etc.) passenger airbag light is on as well. does not work when the car is moving or stationary.
My 2013 vw passat 3.6 sel lacks a elec stability control switch on the vehicle. as a result, the traction is terrible on this vehicle in rain, snow, and sleet. the engine has a knocking noise, even though i service the vehicle at vw every 10,000 miles as required in the owner's manual. this vehicle has major electrical problems, such as the seat belt light illuminating, and i lose tension in my driver seat belt. that is a huge safety flaw for this $40,000 vehicle.
Recall performed regarding airbag clock spring which involved installing a shroud over the the clock spring and less then 12 months later, the airbag clock spring failed. volkswagen is refusing to pay for the cost of the repair because they say that they have already performed the recall. the front drivers side airbag, steering wheel controls and horn are no longer working in the vehicle. there is also an airbag light illuminated with a airbag error in the informational display. this is a safety concern. the vehicle was in motion and the steering wheel was in use when the failure occurred.
My 2013 vw passat has 56,000 miles. i replaced at 33,000 on 12/29/2016 at a vw dealer that is no longer in business, based on their diagnostic, the clock spring and airbag harness in the steering wheel. it costed me $610. fast forward on 09/16/2018 it turns out that i have the same problem, no controls in the wheel at all and airbag light on. the only symptom was a crunch sound in the steering wheel while turning and the airbag light came on right away. a vw dealership stated that it is unusual for a clock spring to go bad that quickly, there's some cars that don't need a clock spring replacement at all and mine needs a second one already at 56,000. through a phone call volkswagen of america stated that won't stay behind the problem. i strongly feel that it's a defective/malfunction part that affects my wife's and my children's safety since they are primarily using the car. currently we're driving the car without any front airbag protection! please investigate this and have the ones who's fault it is fix the problem! thank you!
Takata recall: on november 17, 2017, took 2013 vw passat to chapman volkswagen (4500 e 22nd st; 85711) to replace airbags. clock spring fail: on august 29, 2018, took 2013 vw passat back to chapman volkswagen since 'check maintenance airbag' light on, horn not working, and the dials for radio/ bluetooth not working. informed by service tech that clock spring failed so need to remove/replace and could not find recall re:clock spring based on vin. billed and paid $672.80.
Clock spring went out. this is a recall for 2013 passat, however my vin is excluded. not happy
We took our car in for service on 8/11/18 due to the air bag light coming on and steering wheel functions no longer working. the dealership confirmed the issue with the clockspring and stated that because our car was out of warranty that we would be responsible for repairs. we stated that this seems like an issue with defective equipment since the car is only 5 yrs old as well as a safety issue with the vehicle. we escalated the issue to the corporate customer service. the rep stated again that they would not cover the repairs because the car was past its warranty. we conducted our own research on recalls for this vehicle as there has been others (i.e. air bag and adblue heater). we located the 2015 recall on the clock spring and discussed this with vw customer service as well. they refused to acknowledge our vehicle as one of the ones affected even though we are experiencing the same issues. we are concerned with this safety issue as we are not able to use the horn, the airbag is inoperable as well.
Recall #94g8 on 8/26/2014 i had my vehicle in for servicing at the dealership from which i had purchased it. they informed me that in addition to the routine servicing they would be addressing a recall issue regarding the "low beam headlights". the invoice i received shows the work performed. flash forward 4 years almost to the date, i wake in the morning to leave for work to see that neither of my low beam headlights are working. i called the dealership to get the issue resolved asap. while at the dealership later that day they looked the car over and come back with an estimate of $950 to fully replace both headlight assemblies based off the fact that there is power to the light sockets, but not to the bulbs. this seems to be an issue that would be very closely related to the issue the recall was issued for. yet because they have performed the initial solution meet the recall resolution specifications, volkswagen is not required to do anything further. how is this possible? if a specified resolution to a safety recall issue fails, the manufacturer should be made to look further into a better resolution, at no charge to the consumer. it most certainly is nothing that i did that caused the issue. the problem wouldn't exist at all if the design by the manufacturer wasn't flawed.
My clock spring was supposedly replaced in 08/17 by a vw dealer before i bought the car from chevy. when i took my car in because air bag light was on and no steering wheel controls worked, i was informed that i had an open circuit in my clock spring and since it had already been repaired by the recall i would have to pay for it this time.
My steering wheel has been making a crunching noise. while driving on the interstate, i got off at an exit to purchase food. while turning into a parking lot, one loud crunch noise happened and the drivers side airbag light came on. i also noticed that i lost all electronic functions in the steering wheel. i was very concerned since i still had an hours drive home and was unsure if the car was safe or not.
I have the same issue as investigation rq 17-009. my clockspring was part of a recall with previous owner having the recall completed in 2017. now the clockspring is broken once again. i contacted vw and they informed me the recall is closed and on me to fix or dealer i purchased the car through. this is a vw issue. i heard and felt the clock spring pop while making a hard turn a few days ago. lost all hand controls, horn and airbag light. this is a serious safety issue with no airbag.
Tl* the contact owns a 2013 volkswagen passat. the contact stated that the horn was inoperable. the vehicle was not diagnosed or repaired. hilton head volkswagen (137 auto mall blvd, hardyville, sc) and the manufacturer were notified of the failure. the contact indicated that the failure occurred after the vehicle was serviced per an unknown air bag recall. the failure mileage was 400.
My vehicle was a part of the vehicles that had the clockspring recall. i took it to a vw dealership to have the recall fixed and exactly one year after they 'fixed' the clockspring, it ceased to work again. now the airbag warning light is on, the horn does not work, and neither do any of the steering wheel controls. vw refuses to fix the issue without a charge of upwards of $500, stating that because it is not apart of the initial recall it is not their responsibility.
Tl* the contact owns a 2013 volkswagen passat. while parking the vehicle, the air bag error warning illuminated and all the electrical components turned off. as a result, the contact could not use the horn or the radio. the dealer (roseville volkswagen, 830 automall dr, roseville, ca 95661) stated that the vehicle was not included in nhtsa campaign number: 15v483000 (air bags). the manufacturer was notified of the failure. the vehicle was not repaired. the failure mileage was 80,000.
Clock spring has failed in less than a month after clock spring recall in january of 2018. steering controls are not functional, air bag error light is on, i assume driver's side airbag is currently non functional. turned the vehicle and heard a pop sound originating from the steering column, lost steering control, and air bag error immediately followed.
A 2013 volkswagen passat, on january 7the airbag warning light came on and "error: airbag" warning was displayed. the horn no longer works and the buttons around the steering wheel are inoperable. the vehicle was taken to vw in findlay, oh where it was diagnosed that the takaka airbag recall was in effect for this vehicle and that recalled part was replaced. however the steering wheel makes a clicking noise when it is turned, the buttons around the steering wheel are still not working and the airbag warning light and "error:airbag" warning is still on.
Left front lowbeam went out, replaced bulb but still comes on intermittently. contacted vw and my car was not part of original recall , however my vw dealer has said hundreds of this make and model not covered under original recall have had same issue.
Periodically while driving, the seat belt light will come on, the the driver's seat belt will lose tension. the push start button has be pressed multiple times in order for the vehicle to start. i receive the error message on the dash, "key not in range" when the key fob is on my person. the built-in traction does not handle well, because the weight distribution is not 50/50. there is entirely too much body roll for this vehicle. the 2013 volkswagen passat 3.6 sel should have been manufactured as an all-wheel drive, and a hard body. the transmission is sluggish between 1st and 2nd gears. i used to own a 2005 volkswagen passat glx v6 4motion, and it was a much better build quality than the 2013 passat. the quality of volkswagen passat is in major decline, and is not the same as it was in the early 2000s.
The repaired clock spring failed again per dealer. so the air bag doesn't work and neither does the horn or any other steering wheel controls. she was driving and turned the steering wheel and heard a pop !
Takata recall - i'm placing myself in debt due to the repairs for a car that isn't that old. i'm having electrical problems, steering wheel and brake issues. this company has numerous issues, recalls and legal issues with their cars. i din't sign-up to pay all this money out of pocket, and the airbag recall still isn't available. they were supposed to fix the steering wheel recall, and now my horn doesn't work or any controls on the steering unit. now how much more money do i have to put into this car? i'm going to notify the better business bureau. i expect certain expenses, but this is a bit much and unfair to the consumer to incur more debt than anticipated. i have obligations and i have to be at work and can't afford to be off due to all these mechanical issues. especially when the consumer is paying a car note and the car was never reported in an accident. what do you propose i do at this point?
I purchased my car in 2014. i started having issues with the car as soon as i bought it. i started hearing a metal noise and i took it 3 times to the dealer and they could not find anything, then i had a problem with the a/c supposedly they fixed. during this time the car was still under warranty. since 2015 i been receiving by mail a recall (safety recall 69m9) every time i contact the dealer they always say the don't have the air bag in stock. has been 2 years since i received the first letter and they still have not received the air bags, and for this reason they have been unable to service my car. i feel very unsafe! driving the car like this! now in 2017 another problem arise, when i am driving the car suddenly brakes / stops. ( feels like it is going to turned off on the middle of the road) the epc light comes on. this is the 4th time in happens while driving. for example the first 3 times i was driving at 40 miles per hour and the car starting shaking and the speed decreased down to 20 miles, i tried to accelerate and the car didn't response. i had to pull over and turn off the car. i can definitely tell is getting worst! it happened again yesterday and was worst, i was driving at 30 miles per hour and i came to a stop as soon as i brake , the epc light came on and the car will not accelerate. the car behind me almost hit me, i could be dead! how is possible that a 2013 car has some many problems/?? is only 4 years old and has more issues than an older car. i don't feel safe driving this car. it stops suddenly while driving and it won't accelerate. i have to pull out turn off the car wait and turn it back on. what about if i'm driving in an express way?? and the car stops suddenly? someone will crash into me! and we both could die!
Takata recall after having my air bags replaced on 5/5/2017 i discovered my horn will not function. when i called the dealership who installed the replacement takata airbag they told me i would be charged for the repair. i told them they failed in their air bag replacement repair work. i did not make an appointment. so now my car is unsafe as i do not have a horn. the volkswagen dealership is volkswagen of murrieta, 41300 date street, murrieta, ca 92562, 951-894-6555.
My wife was driving car makes a turn and hears a noise in steering wheel. the drivers side air bag light comes on. upon further investigation the steering wheel electric controls also do not work. online research shows voluntary recall by vw for certain 2010- 2014 passats for clock spring. bring to local mechanic who tells me clock spring is bad and i should bring it to vw for repairunder recall. call my dealer in riverhead ny who informs me that even though the passat is in recall range the vin is not part of recall at this time.vw has recall for 420,000 cars for clock spring but for some reason mine is not included and i will have to pay 400.00 for repair. recall needs to be expanded.
Clock spring recall. was fixed in 2016 but is again broken and vw refuses to reimburse the dealer or cover the cost of the repair. due to this recalled part not being repaired properly, my airbag light is on, i do not have a horn, cruise control, not have the ability to use my steering wheel controls. this, i feel is also relevant to the airbag recall. i cannot sell my car with this issue, nor do i have the $ to fix it. it is dangerous to drive it, as it already has an airbag not working, the airbag light on and no horn. i have contacted both the dealership and vw and they refuse to cover the cost of this recalled part.
Tl* the contact owns a 2013 volkswagen passat. while the vehicle was stationary, the passenger side low beam headlight malfunctioned. the contact stated that the headlight would not illuminate when prompted. it was diagnosed that the harness connector needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the issue. the failure mileage was 102,000.
Tl* the contact owns a 2013 volkswagen passat. while the vehicle was accelerating more than 10 mph, the doors locked independently. the failure was persistent. the vehicle was not diagnosed or repaired. the manufacturer was not notified of that failure. the failure mileage was approximately 43,000.
Adblue heater element should be part of diesel recall part #561198970a with war.for emissions to 80000 miles
Adblue heater element failure was covered until july now not part of emissions or switch failure nhtsa #16v171000 90degrees should not have been on
Check engine light came on 2013 tdi passat. car just out of warranty @ 41000miles. took to dealer. adblue heater element "burned up." caused damage to adblue control module. common problem with this car (all over web) . $1200 to repair. called vw advocate. they covered entire cost of repair
Tl* takata recall. the contact owns a 2013 volkswagen passat. the contact received notification of nhtsa campaign numbers: 16v171000 (electrical system) and 16v078000 (air bags) and stated that the parts needed for the repairs were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Nhtsa recall number: 16v171 recall date: march 24, 2016. manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner. potential is for a fire in the vehicle and it has been 5 months since i received notice of the defect.
After parking overnight, driver side door would not open using exterior door handle. opening door from inside released latch, opening door, but frayed a cable. frayed cable resulted in door latch stuck open, unable to latch door closed. vehicle was unsafe to drive, door would not close and latch properly. the problem is water and moisture entering the latch and freezing. i disassembled the inner door panel to close latch and drive to dealer for repair. vw has an updated part to solve the problem. a failed latch could cause the door to open while operating a vehicle.
I have had on and off trouble with my left low beam headlight for the last year. i looked to see if my vehicle was covered under the recall 94g8/7v and i was told it is not covered. i had the bulbs replaced and still have the problem. the low beam consistently goes on and off especially in the colder months. i took it to the vw place to have them check it and they told me i just need a new light. i had just had them both replaced so i don't think this is the problem. i believe the recall should be opened up to more 2013 vehicles.
Twice i have had to replace the headlights.
Tl* the contact owns a 2013 volkswagen passat. the contact stated that the key fob failed to lock and unlock the driver side door in cold temperatures without warning. the contact mentioned that the failure occurred when attempting to enter or exit the vehicle throughout out the winter months. the vehicle was taken to the dealer, but the failure was unable to be determined. the manufacturer was notified of the failure. the failure mileage was 15,618.
Tl* the contact owns a 2013 volkswagen passat. the contact stated that while driving at 65 mph, the air bag warning light illuminated. the contact also noticed that the steering wheel and the horn failed. the vehicle was taken to a dealer where it was diagnosed that the steering column coil needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure. the failure mileage was 83,000.
Battery cables are reversed so the red positive and black negative cables are not accurate. battery hooked up wrong and sparked, smoked, horn blasts. now no ac doesnt work and battery light stays light. happened when battery was changed
My airbag light on my car came on and none of the controls on my steering wheel work including the horn. i looked on the vw website and saw that there was a recall. i called the dealership and they said there was no repair. this is concerning because i drive a lot of interstate miles each week. saturday i received a letter from volkswagen about the airbag recall and it says to contact the dealership immediately for repair due to safety issue but when i called the dealership, they had no part to repair it. i am driving without a working airbag and am very concerned!
I was making a turn into my drive way, when i heard a cracking noise. at that point my heads up display showed 'airbag error' and my airbag led lit up on the instrument panel. the horn and other controls on my steering wheel are no longer functioning. we took my car to the dealer and they were able to verify that it is in fact the clock spring, but are not sure if it will be covered as part of a recall yet.
I've found that the doors on my 2013 volkswagen passat [tdi] have electrical/mechanical issues when they are exposed to rain water or extreme humidity. during these exposures they will not stay locked [they will lock and unlock]. two specific periods of time really stand out where the doors have been particularly troublesome. the first was after a rain storm while visiting family in mt. i went to my car and found that i could not close my passenger door after i opened it. it was stationary at the time. i literally had to wrap my seatbelt around the door handle to keep the door from flying open as i took it in for evaluation. i took it to the dealership and they could not recreate the problem. within one week it happened again during another rain shower, this time i was driving and my daughter was in the passenger seat! thankfully we were driving slow, in town, and no harm came to anyone. i took it back to the dealership and had them replace the mechanical part of the locking mechanism this seemed to solve the 'staying closed' issue. the second period of time i was in fl in late august. i was there for three weeks and the entire time the humidity was such that everything was soaking wet. once again i had issues with my doors. this time it was more electrical than mechanical. my key fob stopped allowing me to lock/unlock my doors and the locks seemed to be possessed. i had to pull the cover off my 'touch' lock to use the key to lock and unlock the doors. i also experienced mile after mile of my doors locking and unlocking while driving. this lasted the entire time i was there. when i came back to a dryer climate the problem stopped. of the two series of issues i experienced the one that put my child's life in danger is the most concerning. the repairs cost me nearly $1k and the peace-of-mind i lost is immeasurable.
Vehicle had a check engine light. took to dealer and they quoted replacing the adblue diesel exhaust fluid resevoir. this is part of the emission controls system.
Exterior lightening: no low beam to front passenger side headlight. bulb is loose and has lost electrical contact. i had this issue checked at an vw dealership in milwaukee,wi months ago and was informed that this was the problem. (this issue is under recall). unfortunately, i was told that it does not apply for my series vehicle. what is the process to get my vehicle covered for replacement?
Tl* the contact owns a 2013 volkswagen passat. while reversing the vehicle, the contact turned the steering wheel and heard a loud popping noise. the air bag error warning indicator illuminated. the contact stated that the horn also did not work. the vehicle was taken to a dealer where it was diagnosed that the air bag module failed and needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 49,000.