We have classified the 100 complaints from 2013 Volkswagen Jetta about ELECTRICAL SYSTEM into the following categories.
While my fiance was on way to work at around 6 a.m. she stopped at light when she went to go it bucked a little then started going when all of a sudden the car would not move in the middle of traffic. luckily some people where around to help her push it out of traffic she got hold of me went to her started car but would not move called tow truck had it towed to vw dealer where she had purchased it and has always had her service done. while waiting for service to call i did some investigation on computer and what do you think i found yep so many complaints with same problem. so when the call came from them was told few things wrong the electric motor was dead but he said the good news it is covered by the hybrid warranty then i said ok whats the bad news was told transmission needed to be replaced, i said to the gentleman that vw new about this and they just wait and pray the warranty runs out. i refuse to pay $7700 to fix it purchased car in 2015 with almost 14000 miles in all ...
My car stalled on me 4 times between may 2018- december 2019. when the car stalls, the steering wheel locks and it feels like the entire car ceases to have power. 3 out of 4 times the car was in motion. 1 out of 4 times another car was hit due to the stall. in another 1 out of 4 times, there was almost a life threatening accident as the car was in motion, the steering wheel locked and i ended up on the opposite side of the road of traffic. transportation canada has been notified of the safety concerns (i am located in toronto, on, canada and all incidents occurred in toronto). volkswagen cannot determine the cause and have not provided a solution or a normal course of action to this safety concern. i am pregnant now and even more concerned. my car was bought brand new from the dealership in 2013 and has only been serviced at volkswagen - it is in very good condition besides this reoccurring safety issue.
For the last 30,000 miles my vehicle has sporadically stalled out or shuddered heavily as if it was about to stall while driving at low speeds or accelerating. this month however, my vehicle stalled out and completely lost power for a few seconds while driving at low speed in heavy traffic on the interstate. each time i was driving straight and not turning was involved. my transmission has been replaced twice and each time this did not solved the issue. these incidents keep increasing in severity and occur randomly so i do not know when to expect. i feel unsafe when these instances occur.
Tl* the contact owns a 2013 volkswagen jetta. the contact received a notification in the mail per nhtsa campaign number: 19v615000( electrical system, steering). the dealer and manufacturer were not contacted. the contact called nhtsa and was informed that the parts were not available. the contact stated that the tire warning indicator illuminated. also, the vehicle made hard shifts while driving at various speeds. the failure mileage was unknown. vin tool confirms parts not available.
Tl* the contact owns a 2013 volkswagen jetta. the contact received a recall notification for nhtsa campaign number: 19v615000 (electrical system, steering). the dealer and manufacturer were not notified. the contact called nhtsa and was informed that the parts were not available. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2013 volkswagen jetta. the contact received a recall notice for nhtsa campaign number: 19v615000(electrical system, steering). the contact took the vehicle back from where it was purchased and was informed that an authorized volkswagen dealer needed to be contacted. the contact called nhtsa for further assistance and was informed that the parts were not available to service the recall. the dealer and manufacturer were not contacted. the contact had not experienced a failure. vin tool confirms parts not available.
Key gets stuck in ignition when turning off the engine
Key gets stuck in ignition. can't turn off engine. also, often difficult to turn key from 'off' to 'on' position; key gets stuck in 'off' position.
Key gets stuck in the ignition, won't turn off unless i pull the fuel pump fuse to kill the engine. it's the second time it happens and unreal how much we gotta pay to replace it not mentioning the reprogram keys, i've read the same thing from so many people having the same issue. maybe it should considered a recall.
Key gets stuck in ignition and i cannot turn off the engine. vehicle was stopped in a parking lot.
Driving on city street, the engine quit. there was no power and the auto had to be towed to a repair station. repair was jx1 power electronic output model which was coded and adapted to vehicle. :(per brunswick auto mart document). it would appear that this vehicle engine electronic control module failed. if the failure happened on a highway during high volume of traffic a serious issue would occur.
Key gets stuck in ignition and i cannot turn off the engine. stationary in park.
My key constantly gets stuck in the ignition. my car turns on but not off which leaves me to unhook the battery and take out fuse so no one steals my car overnight. a lot of people i know with jettas are having this same issues. i think it is a malfunction with the ignition switch. i also have a lot of electrical issues. my horn does not work, windshield wiper fluid doesnt work, my passenger window as well! there needs to be a recall asap !
Tl* the contact owns a 2013 volkswagen jetta. the contact stated that the key failed to release from the ignition switch. the contact called volkswagen of panama city (located at 3605 e 15th st, panama city, fl 32404, (850) 763-5495) and informed them of the failure. the contact discovered that the vin was associated with nhtsa campaign number: 19v615000 (electrical system, steering). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the part was not available for the repair. the failure mileage was unknown. parts distribution disconnect.
Ignition wouldn't turn off. had to monkey with the key for about 5 minutes before the car would shut off. multiple complaints have been made on this issue. please issue recall. also noted that the key has been difficult to turn at time since shortly after purchasing the car a month ago.