Problems with 2013 Volkswagen Jetta ELECTRICAL SYSTEM

While my fiance was on way to work at around 6 a.m. she stopped at light when she went to go it bucked a little then started going when all of a sudden the car would not move in the middle of traffic. luckily some people where around to help her push it out of traffic she got hold of me went to her started car but would not move called tow truck had it towed to vw dealer where she had purchased it and has always had her service done. while waiting for service to call i did some investigation on computer and what do you think i found yep so many complaints with same problem. so when the call came from them was told few things wrong the electric motor was dead but he said the good news it is covered by the hybrid warranty then i said ok whats the bad news was told transmission needed to be replaced, i said to the gentleman that vw new about this and they just wait and pray the warranty runs out. i refuse to pay $7700 to fix it purchased car in 2015 with almost 14000 miles in all that time she when this happened she had a total of 59000 miles. vw new they had problem did recall for a few but from what i read that does not fix the corrosion that has already happened shame on them and the dealers that sold them. these dealers need to complain to vw on behalf of there customers who came them in good faith and a fist full of money.

My car stalled on me 4 times between may 2018- december 2019. when the car stalls, the steering wheel locks and it feels like the entire car ceases to have power. 3 out of 4 times the car was in motion. 1 out of 4 times another car was hit due to the stall. in another 1 out of 4 times, there was almost a life threatening accident as the car was in motion, the steering wheel locked and i ended up on the opposite side of the road of traffic. transportation canada has been notified of the safety concerns (i am located in toronto, on, canada and all incidents occurred in toronto). volkswagen cannot determine the cause and have not provided a solution or a normal course of action to this safety concern. i am pregnant now and even more concerned. my car was bought brand new from the dealership in 2013 and has only been serviced at volkswagen - it is in very good condition besides this reoccurring safety issue.

For the last 30,000 miles my vehicle has sporadically stalled out or shuddered heavily as if it was about to stall while driving at low speeds or accelerating. this month however, my vehicle stalled out and completely lost power for a few seconds while driving at low speed in heavy traffic on the interstate. each time i was driving straight and not turning was involved. my transmission has been replaced twice and each time this did not solved the issue. these incidents keep increasing in severity and occur randomly so i do not know when to expect. i feel unsafe when these instances occur.

Tl* the contact owns a 2013 volkswagen jetta. the contact received a notification in the mail per nhtsa campaign number: 19v615000( electrical system, steering). the dealer and manufacturer were not contacted. the contact called nhtsa and was informed that the parts were not available. the contact stated that the tire warning indicator illuminated. also, the vehicle made hard shifts while driving at various speeds. the failure mileage was unknown. vin tool confirms parts not available.

Tl* the contact owns a 2013 volkswagen jetta. the contact received a recall notification for nhtsa campaign number: 19v615000 (electrical system, steering). the dealer and manufacturer were not notified. the contact called nhtsa and was informed that the parts were not available. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2013 volkswagen jetta. the contact received a recall notice for nhtsa campaign number: 19v615000(electrical system, steering). the contact took the vehicle back from where it was purchased and was informed that an authorized volkswagen dealer needed to be contacted. the contact called nhtsa for further assistance and was informed that the parts were not available to service the recall. the dealer and manufacturer were not contacted. the contact had not experienced a failure. vin tool confirms parts not available.

Key gets stuck in ignition when turning off the engine

Key gets stuck in ignition. can't turn off engine. also, often difficult to turn key from 'off' to 'on' position; key gets stuck in 'off' position.

Key gets stuck in the ignition, won't turn off unless i pull the fuel pump fuse to kill the engine. it's the second time it happens and unreal how much we gotta pay to replace it not mentioning the reprogram keys, i've read the same thing from so many people having the same issue. maybe it should considered a recall.

Key gets stuck in ignition and i cannot turn off the engine. vehicle was stopped in a parking lot.

Driving on city street, the engine quit. there was no power and the auto had to be towed to a repair station. repair was jx1 power electronic output model which was coded and adapted to vehicle. :(per brunswick auto mart document). it would appear that this vehicle engine electronic control module failed. if the failure happened on a highway during high volume of traffic a serious issue would occur.

Key gets stuck in ignition and i cannot turn off the engine. stationary in park.

My key constantly gets stuck in the ignition. my car turns on but not off which leaves me to unhook the battery and take out fuse so no one steals my car overnight. a lot of people i know with jettas are having this same issues. i think it is a malfunction with the ignition switch. i also have a lot of electrical issues. my horn does not work, windshield wiper fluid doesnt work, my passenger window as well! there needs to be a recall asap !

Tl* the contact owns a 2013 volkswagen jetta. the contact stated that the key failed to release from the ignition switch. the contact called volkswagen of panama city (located at 3605 e 15th st, panama city, fl 32404, (850) 763-5495) and informed them of the failure. the contact discovered that the vin was associated with nhtsa campaign number: 19v615000 (electrical system, steering). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the part was not available for the repair. the failure mileage was unknown. parts distribution disconnect.

Ignition wouldn't turn off. had to monkey with the key for about 5 minutes before the car would shut off. multiple complaints have been made on this issue. please issue recall. also noted that the key has been difficult to turn at time since shortly after purchasing the car a month ago.

Tl* the contact owns a 2013 volkswagen jetta. the contact received notification of nhtsa campaign number: 19v615000 (electrical system, steering). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer and manufacturer were not made aware of the issue. the contact stated that she had to aggressively insert and remove the key from the ignition switch in order to start and turn off the vehicle. the approximate failure mileage was 78,000.

The vehicle stalls intermittently, losing power to the engine. at first, it began to happen monthly (50,000 miles) only while the vehicle was stationary (at stop lights or idling in the driveway). the engine would lose power and the battery light would come on, and the vehicle could be started again immediately. the vehicle also exhibited lurching acceleration at low gears. it would not trigger any codes (for either issue), and multiple vw dealerships were unable to replicate and diagnose the problem. the stalling then occurred while driving (70,000 miles), causing the steering to lock up. this occurred while on a freeway at 70 mph; the vehicle had to be pushed off the freeway by an officer and then towed. still, the vehicle did not produce any codes. after over 1 month at the dealership service center and replacement of 4 different wires that appeared corroded, and the transmission valve body, the same issues persisted. the stalling began to happen more frequently, both while stationary and while driving, and began to trigger the epc light (80,000 miles). by this time it was clearly unsafe to drive. not willing to rent a car for an unknown duration for the service center to attempt to replicate and diagnose the issue, i was forced to purchase a new vehicle.

Twice stalled at a traffic light, currently has engine malfunction code p2015 for intake flap valve failure. vw states it is a known problem for the ccta engine code for 2011-2012 vw 2.0t tsi engines. however since it wasn't extended to my vehicle even though they are the same they will not honor the extended warranty because nhtsa didn't identify my vehicle year yet.

Faulty horn in both stationaty and moving positions. will work and then suddenly stop working. replaced horn right after purchase, but continued to have problems later.

My car while on the busy interstate suddenly lost power. it was running but pushing the gas pedal did nothing. i was able to get it to the shoulder. i shut the car off, waited 5 min, & turned it back on. the epc light was on. i was able to then maneuver slowly to a nearby truck stop to call for a tow. the car surged the whole time. 1 week later the vw dealership says engine electrical harness failure & that it will cost me $1200. of course it's out of warranty & no recalls. this is dangerous & costly.

While driving on the highway the car cut off the epc light came on . i managed to restart and pull over and then after three attempts the car started and stayed on . the epc light came on again. i had the car looked at by the car repair shop that i was near out of fear of driving; but no sooner did i get the car back the same thing started happening to the vehicle( while in motion the car stalls no light necessarily come on with exception of the epc light which does not stay on. oppose to me pouring money into the car i read about recalls and this same thing is happening in other models but my vin is not listed and i want it included this is dangerous and inconvenienant please help me

Key gets stuck in ignition when turning off the engine (vehicle stationary).

The key is stuck in the ignition cylinder with the car on and cannot be turned to the off position.

The door locks will not lock properly, all they do is click trying to lock as i drive - from time to time, if they do lock - i can't unlock the driver side door from inside the car, and have to crawl out the passenger side. this is a major safety concern in the event i need to exit the car in an emergency. i had the same issue on a 2009 jetta - and i if you look on the internet - there are many others with the same issue. i feel it's a design flaw from vw - and it's quite obvious it's been going on for quite some time now - and i'm sure vw knows about it, but has failed to fix the issue. i feel the only way vw will fix the issue is if the ntsb forces them to do a recall - please help us ? also, i'm not able to lock the doors manually either inside or outside the car. thank you, *tr

Key will not turn back to off position to shut off the car while parked.

Tl* the contact owns a 2013 volkswagen jetta. while driving 30 mph, the horn failed to operate when depressed. there were no warning indicators illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that the horn module had fractured. the vehicle was not repaired. the manufacturer and dealer were not notified of the failure. the failure mileage was approximately 79,137.

Key gets stuck in ignition when turning off the engine.

Car keeps locking and unlocking at 10mph. had my right rear latch replaced, now my left rear is doing the same thing

Ignition switch malfunction. vehicle won't turn off, key cannot be removed.

Ignition switch gets stuck in on position, can't turn car off

Cannot turn on my car. the ignition switch will not torment

2013 vw jetta, 2.5 engine, at, approx 16,900 miles. on may 8, 2018, during a right hand turn, the vehicle stopped running in the middle of a busy intersection near oakwood hills shopping mall, eau claire wi. the loss of engine power caused loss of power steering. the vehicle was stranded in intersection. aaa was called. vehicle was able to be re-started and cleared from intersection before aaa arrived. it was driven home. on may 9, 2018, the vehicle bucked and lost power during a right hand turn at mall drive and highway 93 eau claire.wi. dtc's checked with none found. i suspect a bad relay or ignition switch.

Less than 30000 miles replaced transmission, airbag light stay on ,no horn,no steering wheel controls.same thing recalled for jetta, but not jetta hybirds..

Transmission replaced,steering wheel control not working,module failed

The horn stopped working 1 week ago. i am also replacing bulbs every 2 months. i can't use my horn and the dealer is charging me a crazy fee to fix this. i am not the only one that's going through this

Passenger isnt detected, airbags wont deploy on that side. car randomly wont detect a passenger in the seat, and will deactive the airbags.

Tl* the contact owns a 2013 volkswagen jetta. the contact stated that the horn, alarm, and door locks failed to beep/operate as intended without warning. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the vin was unknown. the failure mileage was approximately 66,000.

Key gets stuck in ignition when turning off the engine.

Takata recall i have replace my headlights 5x within the last 4 years. when replace only works for about 6-9 months then i have to replace it again. one time i waited for 1yr to replace the head light and magically it came back on. i was like wow, really. now my doors and horn is gone out. my horn only works when it wants to. my doors lock but it takes a while for it to figure it out. you have to hit the bottom like 3x before it works.

On december 8, 2016 we purchased a 2013 vw jetta hybrid with extended warranty. within 3 months it was losing power, jumpy and not driving correctly. this was for my 16 year old son. it would lose complete power on the street. not ideal for a brand new driver. towed it to dealer, told needed new transmission. four weeks later we finally got car back. still noticed a jumpy feeling when driving but assumed dealer fixed correctly. in november 2017 same thing happened, loss of power, jumpy, not safe at all. towed in to dealer again and they said vehicle needed repairs of 12k and not covered by warranty. i could not pay that nor could i not understand why it wasn't covered??? dealer said car was undriveable and they gave us 500.00. i still owe 11k on the loan. please help, i am just sick about the way i was treated and the debt i incurred for no reason. i really feel like this was a lemon.

A year ago the vehicle would not accelerate while driving and would then come to a stop. it was taken to the dealership where they said it was a wiring issue. in the past year the vehicle will turn off when sitting in traffic or at a light. car will not detect key fob even when new batteries have been used. car will say no key.

Fuel pump defect. my 2013 vw jetta has been randomly stalling out in mid commute within the last few months. i will be driving and the vehicle just cuts off and i have to crank the car back on and being mindful of ongoing traffic. this is increasing becoming an issue as i initially thought it was a random occurrence however as this has repeatedly occurred out of no where when i'm traveling in heavy traffic it has become very scary in an accident occuring. i saw that there is a recall on select vw vehicles however it does not include my vehicle which appears should also be immediately included as this is a serious safety issue with this vehicle.

Tl* the contact owns a 2013 volkswagen jetta. after inserting the key in the ignition switch, the key was stuck and failed to exit the switch. the vehicle was taken to brandon volkswagen (9816 e adamo dr, tampa, fl 33619) where it was diagnosed that the ignition switch needed to be replaced. the vehicle was repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 56,000.

Epc light comes on and off. vehicle loses all throttle, no power. engine is on but electrical and gas pedal no affect. shuts down. drive 10-20mins shuts down. hazard

Key gets stuck in ignition and won't turn off. vw dealership is aware of issue say oo by it is a common problem. ignition cylender was replaced once already at 32,000 miles. now the same issue is back at 70,000 miles on the replacement part.

Key gets stuck in position when turning off the engine. can't turn off vehicle or remove the key

Key gets stuck in ignition and i cannot turn off the engine." when car is parked anywhere key usually won't turn to start car, eventually does, but sometimes the key will not turn to shut the car off, so it stays running till the key decides it wants to come out or run out of gas after saving for years, bought this car for our daughter, afraid to drive anywhere. may get stuck somewhere where key will not turn to start car. if a car does not turn off or start, this is a safety concern. i have only had the car less than 2 weeks and notice it is getting harder and harder to turn the key on or off. many complaints regarding the same issue, which appears to be the ignition switch lock. volkswagen should recall these cars for faulty ignition switches. thank you - [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'*jb

Key gets stuck in ignition when turning off the engine.

Sationary vehicle off, trying to turn it on the ignition sticks making it hard to turn back on.

Every time i go over 10 mph the door locks try to lock but they don't so when i brake and go less than 10 mph it happens again. during rush hour traffic they go off 50 to 100 times. it is an issue that i have seen from looking up the problem on the internet. it has affected every door in my car to the point where it has to be fixed and i am unable to open the doors from outside the car. please help and look into this matter. it has been doing this for about 6 months.