Problems with 2013 Volkswagen Jetta ELECTRICAL SYSTEM

The key gets stuck so it wont turn to shut the car off. if able to get it to turn the car off the key gets stuck so you can't take it out. trying to turn the car off the key gets stuck.

Takata recall. key gets stuck in ignition when turning off engine.

Key stuck in ignition! the key keeps getting stuck in on position in the ignition switch after coming to a stop. an excessive amount of wiggling, turning, pulling or jerking will eventually move the key to the off position. sometimes it take up to 20 minutes by a strong person to accomplish this task. although this car is out of warranty however this is a known issue and vw is aware of this issue. however vw usa has refused to recall nor pay towards the repair cost which has been quoted at $800 by the dealership.

While car is in park, key will get stuck in ignition while attempting to turn car off. unable to turn key to the off position.

Ignition switch gets stuck both when starting and while stopping, had to let my car run for hours before i had to wiggle out the key, dont think this will work for long.

It has always been hard to cut the car off. but i assumed it was the key . this weekend after getting my oil changed we could not get the key out the ignition.the ignitioj switch wouldn't cut off. it took over an hour to get the key out.this was the first time the key has ever got stuck like that. and since then it has stalled 3 more times. it does require a lot of pressure or shaking of the key in the switch for the ignition to finally cut off.

My car was parked and i could not get the key out of the ignition. the steering column was not locked. i had to wiggle the key a bunch to get it out. once i got the key out of the ignition it was very hot. this happened four times in one day.

Key gets stuck in ignition when turning off the engine. this will be the 3rd time the ignition housing has had to be replaced in the last 3 years. the last time it happened i had to leave my car running in the driveway overnight.

The wiper motor and the fluid washer pump are ill engineered and have a tendency to burn out very quickly. both the wiper motor and fluid washer pump on my jetta have to be replaced at a cost of approximately $1,000. this is not acceptable in a car that is less than 4 years old, and under 58,000 miles. either the design of the systems is poor, or vw is using inferior parts that quickly are obsolete. it is not safe to have cars that wiper motors burn out that quickly (and without notice) and it is also not safe to have fluid pumps that wear out that quickly. it affects visibility and driving safety.

Takata recall vw jeta was in an accident due to freezing rain in january 2017 (knoxville, tn). vw slid into another car causing in excess of $5,000 damage; however, the airbags failed to activate. complete failure in air conditioning system/compressor electrical system locks/unlocks doors while driving. electrical system rolls down windows for no reason. this begun 70k miles

Horn works intermittently, causing a safety issue if it is unavailable while driving. horn works 1 day (via steering wheel and alarm/lock activation), but does not the next day. this has been occurring on my vehicle for 2-3 months. *tr

Ignition key will not turn car off. only way to shut it off with force applied to the key...went to dealer thought it was the key , but other key did same thing. ignition switch may be faulty.

Can not remove key from ignition. extremely difficult.

Ignition would not turn off resulting in having to leave the car running for an extended period of time. features built in to the car did not permit me to lock the car while the key was in ignition. the car had to be left running with no way to lock the car to prevent theft or children from accessing the car. vehicle was stationary. *tr

I bought a new 2013 volkswagen jetta 2.5l se. we purchased this car as a third vehicle for my two teenage children to use. my son was home from college and used it to commute to a daily internship during the summer of 2016 when he noticed that on two occasions it lost power on the highway while he was traveling 60 miles per hour. that fall i took my daughter to do her drivers test in the jetta. it lost power twice en-route to the facility and lost power an additional three times while i drove it home. i took it to the dealer a few days later and it lost power several times on the way. i complained to dick dean (the dealer we bought it from) and to volkswagen on multiple occasions. i told them that this situation threatened the safety of my two children. the dealer claims that they couldn't get the car to mimic the complaint. dick dean and volkswagen offered me a few thousands dollars off on a new jetta. i took the offer because of the safety factor of my children. i think it is the height of irresponsibility of both organizations for not standing behind their product given the serious nature of this complaint. when i researched this issue i found numerous other customers with the same complaint about the 3013 jetta. i am shocked that this company is allowed to get away with this kind of behavior, forcing a customer to pay for a new car when there is a serious safety issue involved. this car had around 20,000 miles on it at the time and was still under extended warranty!

While driving through high wind, the driver side mirror plastic protector fell off. the ac unit needed complete replacement costing 1600 and now the ideal while turning on car is very high. sound almost like it did when i had to take it in for the electrical recall in the last years. doors are squeak when opening and closing. and while driving a noise that sound like chains rattles through out the car which is a very irritating sound. *tr

2013 jetta se with 79k on it and the key is stuck in the ignition - it's at the dealer now and i'm sure from what i've read it's going to be rather costly to fix a problem that vw is aware of and not willing to recall. i have had many cars and never encountered anything like this - absurd.

When i try to turn off my car the key gets stuck in the ignition switch. this has been happening for months. as many people that ice seen with this issue this needs to be a recall or buy baking the vehicles.

After my volkswagen 3 years 36k warranty was over i started having problems removing my key from the ignition. i had mentioned it to the service advisor who stated that my warranty was already lapsed and i would be responsible for the repair. in april 2018, i received a notice from volkswagen of an extended warranty on the steering column lock housing may develop a problem of hard to remove the key or not being able to remove it all. this is the exact problem that i have been having since the manufactures warranty expired in june of 2016. in the attached letter it states that the warranty extension extended to address this problem was for 10 years or 100k whichever comes first. i currently have about 104k on my vehicle, but none the less took it into volkswagen of the woodlands in texas to have it diagnosed for this defective steering housing on 04/28/2018. i was advised that the steering housing was in fact defective by the technician at this dealership. i was unable to get resolution from volkswagen customer service and contacted kathrene fox at vw executive office to see if volkswagen would cover this defective part since i was 4k over there 100k extended part warranty which should be a safety recall not a extended warranty as outlined in there letter. i was told by ms. fox that vw could not cover the steering housing which is without doubt a safety hazard because i was not a loyal customer and i was over there warranty extension for this defective steering column housing by 4k. i am willing to assist you in your investigation in any way to resolve this safety issue that involves numerous vehicle. thank you

Ignition switch will not release the key can not turn off engine( three times the weekend of 6 11 2016)

While parked, key gets stuck on ignition and while trying to turn of the engine. there is also major resistance when trying to turn the key to the "on" position to start the car. a few times it took more than 20 min of trying in order to successfully turn off the engine and remove the key, although turning off the car does not mean the key will not be stuck.

Key gets stuck at times and cannot turn the car off. the steerlock keeps the key from operating. this happens when the car is stationary.there is no way to stop the motor when this happens. this was repaired on 5/16/2016 with part #5c6-905-841

Tl* the contact owns a 2013 volkswagen jetta. the contact stated that the horn system failed. the vehicle was taken to a dealer where it was diagnosed that the horn system needed to be replaced. the dealer did not specify what caused the horn system to fail. the vehicle was not repaired. the manufacturer was not notified. the approximate failure mileage was 70,000.

Takata recall" after i got my last recall fixed that day when i got into my car my locks in my car started to lock by them selves continuously . when i got back to work i called them and they had me go back to the vw dealership where they looked at it wasn't for sure why this was happening and tell me to bring it back at a later date so they can look at it . it it stop doing it again for a while until it got raining and humid . it seems like it gets this way when it's rainy and humid! the door locks continue to click as if i'm pressing them myself to unlock/lock the doors . i read one of the recalls on the airbag electrical recall and was wondering if was tied into that?

My car was parked. i was checking oil and fluids when i noticed that there was battery acid corrosion throughout the engine compartment. it was on the battery box, radiator hose, master cylinder and on the wire to the battery. the battery connectors and battery posts are clean with no corrosion.

Tl* the contact owns a 2013 volkswagen jetta. while driving 25 mph, the vehicle spontaneously ignited into flames. the failure happened without warning. the contact stated that the vehicle had an abnormal odor prior to the fire. the fire department extinguished the fire. the vehicle was towed to the dealer where it was diagnosed that the exterior headlights were the cause of the fire. the failure mileage was approximately 65,000.

Tl* the contact owns a 2013 volkswagen jetta. while driving approximately 45 mph, the horn failed to sound. the failure occurred intermittently and became permanent over a period of time. the failure was not related to the fuse box. the vehicle was not diagnosed nor repaired. the manufacturer was notified of the failure. the approximate failure mileage was 40,000.

Traveling down the road my 2013 volkswagen jetta would suddenly shut off. it began to happen more frequently the hotter the weather got and my mechanic said it was do to an over heated sensor. he also stated that you don't have to be driving but just sitting in the driveway on a hot day can cause the sensor to overheat. this is a very dangerous situation because the car can and will die at anytime without warning. my mechanic also said that it is a well known problem that happens frequently in the hotter months and volkswagen refuses to acknowledge or do anything about the issue. it costs just over $200 to repair.

Key will not come out of the ignition, had to pull the fuse for the fuel pump and disconnect the battery for car to shut off. dealer states need to replace lock cylinder and steering lock. cost of repair $500.00

Door locks goes by itself to open and close several times during driving and idle at stop! sometimes won't lock drivers door even pushing lock button

The ignition suddenly stopped working and key will not shut or come out of the ignition. i had to disconnect the battery & pull the fuse for the fuel in order to shut the car off. volkswagen refused to cover the repair and i had to pay close to $500 to have the dealer replace the lock cylinder. the mechanics at vw told me this is a reoccurring that they have seen many times.

Tl* the contact owns a 2013 volkswagen jetta. the contact stated after numerous attempts, the ignition switch was able to release. the failure recurred twice. the vehicle was taken to an independent mechanic where the ignition switch cylinder was cleaned and lubricated. the vehicle was repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 39,500.

While driving my 2013 volkswagen jetta gli, a part fell down by my feet hitting my foot. once parked, the part numbered 1k0953527d was found on the drivers side floor mat. i called my local dealership where i had bought the car (new) and sent them a picture of the part. they said they believed it controlled the column lock while in park, however my wheel still locked in park with the part not in place. the next day, while driving in an alley, my bumped my key chain while scooting forward in my seat and my car turn off, not allowing me to turn it back on until it finally came to a stop and i was able to put it in park. the service team had their most experienced team member on hand open the steering column and said that the part must have fell out; for reasons not known. they also said there was no indication of tampering. *tr

Overused of soy wiring has caused hundreds of needless dollars of repair work. wiring is being chewed about by rodents since rodents like soy products.

Tl* the contact owns a 2013 volkswagen jetta. while stopped at a gas station, the rear axle dislocated from the vehicle. the vehicle was towed to a dealer where it was serviced under nhtsa campaign number:14v656000 (suspension). in addition, the technician informed that the rear passenger wheel wiring harness, speed sensor, the abs traction control, and the srs warning lights illuminated. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 25,800.

I was stopped at a solid red traffic light and when i got the green light to proceed straight across the intersection i began to accelerate. halfway through the intersection another vehicle (vehicle #2) crossed my path of travel on the right hand passenger side and vehicle #2 driver's side crashed into my front end. my vehicle was spun around counter clockwise due to the impact of vehicle #2. as a result of this crash my vehicle sustained heavy front end damage and pieces and parts were strewn all over the road. fluid was leaking out of my vehicle and the vehicle was not able to be operated post-collision. with the heavy front end damage the driver, passenger and side airbags in my vehicle did not deploy. *tr

Tl* the contact owns a 2013 volkswagen jetta. while parked on the street, the vehicle's horn would not sound and prevented the contact from warning an approaching vehicle. as a result, a crash occurred. there were no injuries and a police report was not filed. the vehicle was taken to the dealer, but was not diagnosed or repaired. the failure recurred on several occasions. the manufacturer was made aware of the failure. the failure mileage was 4,500.

Tl* the contact owns a 2013 volkswagen jetta. the contact stated that the ignition switch failed to turn and release the key. the failure recurred numerous times. the vehicle was taken to an independent mechanic where it was diagnosed that the steering column failed not allowing the key to be release and will needed to be replaced. the manufacturer was not notified of the failure. the approximate failure mileage was 50,000.

August 30, 2014 this 2013 vw jetta 2.5se has had an intermittent problem with turning the car off and removing the key from the ignition since about 10,000 miles. today it went from an infrequent problem that was hard to duplicate to a full-blown problem. it will no longer work at all and is now non-functional. it is not the steering wheel locking mechanism that causes this. prior to today, the key would randomly not turn to shut off the car or turn to start. a slight push in and jiggle of the key would solve the issue. i only have a house key and a small vw key fob, nothing heavy hanging on it that would have caused any damage or wear to the cylinder. today, the car would not shut off at all. twisting, pulling, pushing, and any jiggling would not turn the ignition into the off position for engine shut off and key removal. fortunately, my vehicle is a manual shift and i was able to shut the engine off by dumping the clutch. the electrical system was still on due to the key being in the on-position. i had to remove the battery cable from the terminal to shut the electrical system off and not drain the battery. multiple tries by various people will not resolve the issue. the dealerships are all closed now, until after labor day, and we cannot get the car serviced until after that. i will be making an appointment for a warranty repair but being ignition cylinder issue, i felt it should be reported. *tr

Tl* the contact owns a 2013 volkswagen jetta. while the vehicle was stationary, the ignition key became stuck in the ignition. the contact stated that the vehicle could not be turned off and was stuck in the run position on more than one occasion. the vehicle was taken to southport volkswagen of baton rouge louisiana (located at 13940 airline highway, 70817) to be diagnosed. in the past, the contact was instructed by the dealer to snap the key back and forth in order to turn off the vehicle. the manufacturer was made aware of the issue. the failure mileage was 34,000.

So my vehicle is a 2013.5 vw jetta gli (nhtsa does not have options to list the variant of the car). so the car stalled on me the first time in july when i was getting of the exit ....just lost complete engine power ...and basically the car shut off on me. the steering got really stiff and the brakes became hard and it was an extremely horrific situation. the battery indicator came on ...and then after cranking the car back up it ran fine. took it to the dealer the day after (because they needed an appointment) ...they said nothing was wrong with car and they replaced the crank shaft sensor as an "educated guess". anyways after about a week ....the car shut off on me twice within a 5 minute difference. each time the battery light came on and that was it. and the last time the epc light came on as well. dealer cannot find any problems with my car since they cannot replicate an intermittent issue. so this is a major safety hazard ...and not a good feeling to lose control of your car in the middle of the road.i have lost complete faith in vw and my car. *tr

Tl* the contact owns a 2013 volkswagen jetta. the contact stated that while driving 25 mph, the battery warning light illuminated and the steering wheel seized. in addition, the vehicle stalled. the contact was able to restart the vehicle and the failure recurred four times. the vehicle was taken to the dealer, who replaced the control relay device. the failure recurred two weeks after the repairs were performed. the vehicle was taken back to the dealer, who was unable to duplicate the failure. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 55,000. the vin was not available.

I went through some water (not much) andthen when i came to a stop light i stopped the car. after less than a minute of being stopped the car stalled and the battery light came on. the battery is new and i just purchased this car in december 2013 and it is a year model 2013. i have never had any issues until now. i went to turn a corner and the light came back on, car stalled, and steering became very tight. i am not sure what this issue is, but the car is only about a year old (if even that). very frustrating. *tr

Jetta has odor when ac is turned on. service department indicates the circulatory (c) must be used at all times. does not correct issue . first time service department tco'd. 2nd time back to shop, they wanted 150.00 to repair after 3 months. this is a serious defect. problem is actually caused by air condensor fluid pooling in valve instead of evaporating. poor engineering. causes light head must open windows for fresh air. people with parkinson's and sensitive nervous systems should avoid this car.

Both of my low beam lights went out at the same time while driving at night and my car would not turn off. my car was running and could not be turned off.. the car had to be taken to the dealership to turn off the car. if the dealership had been closed or the car required gas or i was traveling out of town. i would not have any recourse but to run the car until it cut off but still the keys would be stuck in the ignition. both incident are very serious safety concerns..the ignition lock had to be replaced and both lights has to be replaced after only 42, 000.. this is not routine maintenance. these are both serious concerns that must be addressed. vw customer care refuse to stand behind its product and cost was out of pocket. *tr

Tl* the contact owns a 2013 volkswagen jetta. while driving 30-60 mph, the vehicle stalled without warning. the contact also mentioned that the vehicle would shake violently when the failure occurred. in addition, the contact stated that the check engine warning light illuminated. the vehicle was taken to a dealer on over to occasions where the failure was unable to be replicated. the vehicle was not included in nhtsa campaign id number: 14e007000 (engine and engine cooling). the manufacturer was notified of the failure. the approximate failure mileage was 30,000. updated 09/02/15*lj the consumer stated the vehicle continues to stall out at various speeds and places. updated 12/7/2015*js

Tl* the contact owns a 2013 volkswagen jetta. the contact stated that when the ignition was turned to the on position, the vehicle failed to start. when the ignition was turned to the off position and back to the on position, the engine started and stalled. the engine restarted after 20 minutes. the failure recurred numerous times. the vehicle was taken to a dealer where it was diagnosed that there was moisture in the inner cooling system and it needed to be replaced. the vehicle was repaired, but the failure recurred six months later. the manufacturer was made aware of the failure. the failure mileage was approximately 24,796.

Tl* the contact owns a 2013 volkswagen jetta. the contact stated that the air bag light sensor continued to illuminate at random. the warning sensor indicated that the air bag was turned off. the contact experienced difficulty when turning the key in the ignition multiple times at random. the key also became stuck in the off position. the vehicle was taken to an authorized dealer who was unable to diagnose the failure more than once. the manufacturer was notified of the failure. the approximate failure mileage was 20000.

The blue tooth system in all of the 2013 and 2014 jetta wagons in defective. volkswagen knows the system is defective, the dealers know it is defective, but they continue to market and sell cars with no proposed fix to the system. i have been told that all of the 2013 and 2014 jetta wagons have this problem but i only state that mine has had blue tooth problems from day one, calls dropped, unintelligible calls, did not dial, etc. i believe both volkswagen and the dealers have conspired to continue to market the cars and just tell the public that they are working on a fix when in fact they are not. at least that is what i have been told. this is a very serious safety issue in any state where cell phones are prohibited from being used, like utah. i believe that all of the jetta wagons should be recalled, all sales of new wagons stopped, and that both the dealers and volkswagen should be fined for knowingly marketing and selling a defective car. *tr

Tl* the contact owns a 2013 volkswagen jetta. while driving 85 mph, the electrical board became inoperable and the brakes seized. all of the indicators on the instrument panel illuminated. the engine stalled and the vehicle was towed. the dealer stated that the safety pin that was connected to the electrical board was not fully engaged. the vehicle was not repaired and the manufacturer was notified. the vin was unavailable. the approximate failure mileage was 3,000.