Abs module has failed. fuel pump has failed. 3 door lock modules have failed. radio has failed. fuel pump issues caused battery drain issues.
I was driving on the expressway when a car on the shoulder pulled out without seeing me. i went to honk my horn and it didn't work. i luckily swerved into the next lane without hitting the car in the next lane. i found out it's not just my horn but the cock spring needs replacing. nothing on my steering wheel works now and my airbag warning light stays on.
On june 6th, while rolling up to an intersection, the glow plug sensor light flashed, and then car stalled. it wouldn't start again. it was extremely dangerous as the mph on the road is 50, and the car was not in a good position to be moved to the side of the road. tons of cars passing very fast at 9:30 pm. we had it towed to the dealership, who found metal in the fuel. they diagnosed it and said the fuel pump had died. due to the emissions scandal, vw gave us an extended emissions warranty, which thankfully covers the entire fuel system! wow! but then, the dealership said they tested the fuel and said it failed the contamination tests. i have kept a log of my mileage ever since i got the car. in fact, i even saved my last few receipts which show i only put diesel in my vehicle. the dealership does not want to honor the warranty because they are blaming me for misfueling and contaminating my fuel. it's really frustrating when i have owned the car it's entire life and have never put the wrong fuel in. i called vw corporate and they are trying to blame me for misfueling, too. they "talked with the dealership" and think their "fuel contamination test" was accurate. the service manager, actually, couldn't even tell me what the reason for the failing of the fuel was, and even said it could potentially be the metal shards fault. so how can they try to blame me when they don't even know why the test failed, especially when i have my last 3 receipts from the gas station showing diesel fuel going in. 10+ gallons each receipt. i had driven 384 miles on the tank of fuel before the vehicle stalled. with such delicate high pressure fuel pumps and common rail injector, it would hardly take much contamination to cause the hpfp to break. i have even contacted the gas station i last filled up at, and they have had zero complaints about bad fuel.
While driving anytime that we would slow down or put the vehicle into reverse the vehicle would go randomly in neutral. it was randomly this would happen and became more frequent. took it to a dealer and they said we would have to have the transmission replaced soon. right before this their were about another $3,000 worth of issues we had to fix.
Vehicle stalls while in motion on a state highway but coasting to a stop at a traffic signal. clutch pedal was fully depressed. has happened about 5 times between july 1, 2017 and august 29, 2017. this vehicle is a diesel. fuel pump might be loosing power. weather was dry. air and fuel filters are not dirty. they were recently replaced.
Occasionally the car will stall and surge creating a jolt at variable speeds but always while in motion. usually when accelerating from idle but sometimes during highway driving.
Driving on interstate highway for greater than 30 minutes, there was onset of strong rain conditions at about 30 minutes of driving time -- the epc light came on and the ability to accelerate was lost. symptoms of downshifting were noted just prior to onset of issue. depressing the accelerator resulted in rpm increase with no acceleration in relatively fast traffic (>50mph). was able to pull off safely and shut vehicle off. very dangerous situation in high speed/strong rain conditions. epc light turned off after shutoff and re-start, and i assumed a slip on wet surface. restarted and attempted to rejoin traffic. traveled less than 50 feet and epc light re-lit with no slip, followed immediately by lighting of the 'check engine' light. same lack of acceleration and increased rpm with depressing throttle pedal was noted. turned off engine on shoulder again and restarted after five minute period in attempt to get home and was able to very carefully/slowly merge back into traffic with check engine light and epc light lit for entirety of trip home (>50 miles). vehicle drove for additional approximately 50 miles without symptoms onset. vehicle currently has approximately 50k miles and is driven once every week or two weeks. all service is performed regularly. i researched this symptom set online, only to find hundreds of complaints similar to mine across the spectrum of vw models indicating no precise diagnosis relative to these symptoms coinciding with thousands of dollars of repairs in attempt to reconcile. i do not care to spend thousands of dollars attempting to repair an issue that cannot be identified using a 'trial and error' method on a vehicle that kbb values at less than 5k. based on my limited research, this very dangerous issue should be some sort of recall. i have researched recalls on my particular vehicle and have noted nothing relative.
Ignition system keeps failing. car keys get stuck and car won't turn off and having a hard time tuning the key to start the car. each time the car is parked and the steering lock is disengaged.
Car suddenly unable to accelerate beyond 30 mph. car gently driven to dealership where car died and was unable to start. dealership has investigated and found metal shards from fuel filter have migrated throughout the fuel system. cost of repair $5400. car is part of vw buyback program. dealer refused to buy back vehicle without repair stating vehicle must be " able to get to dealership on its own'. i drove vehicle to dealer. dealer refuses to work with me on buyback. now forced to pay for expensive repair. dealer state repair " expected due to high mileage" i have always had high mileage vehicles and have never before had metal in fuel line due to fuel filter failure.
While driving to work on a very busy interstate my 2010 vw jetta tdi had a check engine light come on, immediately followed by my car stuttering and shutting off immediately. after neing towed to the dealer, i was informed the entire fuel system had to be replaced and that this was a major issues with vw diesels (esp. years 2009 & 2010). the hpfp had become such a problem that the manufacturer extended the warranty for the fuel system to 120k miles or 10 years. my mileage went over the allotted amount by 5k miles but after many calls to vw customer service they refused any help, they would not cover the $5,000 repair, the $3,000 in parts or anything. they refused any type of help even though they most certainly could have assisted me. it is well known that the fuel pump is poor, even the replacement pumps have a huge failure rate yet vw does nothing to assist their customers. they have failed to produce a hpfp that does not break down and then they make it the customers fault by not recalling the part. these fuel systems should have been replaced as a recall before they cause the car to suddenly stop on a busy interstate. i am thankful that i was not injured but i am furious that i am just one of many that have went through this and been offered no help. we are left to pay the price, one that runs anywhere from $5,000-$9,000. that is an unacceptable repair cost to a vehicle with under 125k miles, and it happens as soon as 6k. the engineers at vw should be held accountable for their poor design, inability to correct it and abandonment of their loyal customers. vw has shown a complete disregard for human life by failing to properly address this issue.
Diesel fuel filter is clogging up and was told that it required replacement at a cost of $7,000.00.
While on a city street at stopped at a stop light my vw jetta tdi made a funny noise and shook. then it acted like it wanted to stall, the glow plug light came on. the stop light changed and i was able to pull into a parking lot. when i pulled into a parking spot before i could take the care out of gear, it stalled. i was not able to get the car to start again. i was told by vw of san bernardino that this was a know issue with the high pressure fuel pump. the recall update was preformed back in 2014 to prevent the incorrect fuel from being placed into the vehicle. i am a long time diesel owner and have never placed the incorrect fuel into the car. i believe there is a defect in the design or material related to the high pressure fuel pump.
Lateral spacing between accelerator and brake pedal too narrow. this situation causes the driver to push the accelerator pedal when requiring braking. on at least one occasion this caused me to impact a stationary vehicle directly in front of me. this is a dangerous condition that is aggrevated when larger footwear is worn, this condition should be investigated, as it an unacceptable presents a safety risk
My car stalled while driving it was towed to the dealership where i was informed that there was an extended warranty on the high pressure fuel pump associated with my car make and model. i was then informed that my car was not covered under the extended warranty because i did not have a misfuel guard installed. i never received actual notice that i was to install a misfuel guard until the day my car stalled and had to be towed to the dealership. the dealership ran a fuel test which revealed that there was no improper fuel in my car, thus, even if the misfuel guard had been installed, my fuel pump would have still failed. i have contacted volkswagen as well and they also informed me that because i did not have the misfuel guard installed, i was unable to be covered under the warranty, even though there was no improper fuel located in my car. i am extremely frustrated that even though there was no user error, i am being stuck with the bill ($5,000) due to volkswagen's defective part.
High pressure fuel pump failed while driving on the freeway 60 mph car suddenly lost power and luckily i was in the slow lane and was able to pull over to shoulder
Tl* the contact owns a 2010 volkswagen jetta. the contact stated that the vehicle stalled several times without warning. the vehicle was taken to the dealer where it was diagnosed that the high pressure fuel pump and the fuel injectors needed to be replaced. the manufacturer was notified of the failure and the vin was not included in nhtsa campaign number: 10v621000 (fuel system, gasoline). the failure mileage was 115,000. the vin was not available.
While excelerating from a red light my car went into "limp mode" and lost most of its power. i could not drive faster than 40 mph or 2400 rpm. i contacted vw dealer and they instructed me to drive the vehicle in which was only 8 miles from my house. enroute to dealership my car lost all power and shut off in the middle of the road. i could not start the vehicle and had to get it towed to the dealership. upon inspection, it was found that my high pressure fuel pump had failed which caused my turbo to also fail. the fuel in the tank was not contaminated, this was just a failure of the system.
I am unable to open the gas filler flap to fill my gas tank with gas. the filler flap usually opens using the central locking system in car or the key pod. neither activates the filler flap now. this is a serious safety issue which volkswagen does not have a solution for.
Dealership performed 90k mile checkup. also asked them to determine if cel p0472 was covered by warranty. they confirmed code, and said not covered under any warranty. the also advised the car is showing intermittent code of p0638 for throttle actuator control (bank 1). written on the estimate by vw dealership is "technician noted that while driving vehicle into the shop, vehicle had no throttle control and would not increase in engine speed. technician recommends replacing the throttle body and exhaust pressure sender. technician recommends customer not to drive vehicle --vehicle will at some point stop driving (moving) - it could stop moving at any point, including crossing a intersection". i have not had any issues whatever with my throttle, but due to their documentation, it appears there is a safety issue here deserving of a mandatory safety recall.
My 2010 vw jetta tdi is throwing check engine light codes of p0472 and p0471. both of these have to do with exhaust pressure sensors and i think this is an environmental issue and should be subject to a mandatory recall. the local vw dealership denies any recall would cover these cel codes.
Hpfp, high pressure fuel pump failure, in motion on city street stopped running, will no longer start.
Under normal driving conditions, car lost all power, completely stalled in flowing traffic on a 2 lane highway and would not restart.
I bought this car in may 2015 due to the awesome fuel ecconomy paired with supposed great reliability.the high pressure fuel pump went out around october 2015. i was headed to work and the engine started skipping just for a short time. i drove to work without any more issues. when i was leaving work, the engine started running real rough so i pulled over and i heard a squealing/rattling noise from an area around the timing cover. the engine stalled. i started it back up and after maybe 10 seconds it stalled again and wouldn't start back up. i towed the car to a vw specialist shop and they diagnosed the issue as a failed high pressure fuel pump and requiring replacement of the entire fuel system. i had the car towed to a vw dealership and they're diagnostic was the same. they sent out a fuel sample and it failed for lubricity. i expected vw to cover this since this was a known vw issue. the car sat at a dealership for over a month before having to tow it back home. the repair will cost around $5,600. i would fix it myself but the parts alone can be $3,000 to $4000. i purchased this car in may 2015, so only got to drive it for five months. i have lost all faith in the reliability as well as the confidence that vw will fix any issues that are due to faulty parts. there have been several cases with faulty high pressure fuel pumps from 2009 to present. there was an investigation before. http://www-odi.nhtsa.dot.gov/acms/cs/jaxrs/download/doc/ucm475595/incr-ea11003-61863.pdf
Year: 2010 build date: aug 2009 make/model: jetta sportwagen tdi tranny: 6m mileage: (actual miles at time of problem or when problem began) 57,500 diesel fuel source: shell and chevron additives: nope problem: took my tdi to an independent. first time ever (always dealer serviced). had a check engine light come on. code was a fuel pressure sensor. replaced. car would not start. found rust in fuel filter canister. found rust on the in-tank pump. replaced all three pumps, canister, fuel lines '*the independent took it one piece at a time as to not overcharge. ultimately, replacing the hpfp solved the issue. in fact, the fuel pressure sensor they originally replaced they put back in and it worked, so they returned the one from the dealer. dealer: charles maund, austin, tx status: since i had my work done at an independent, vw of america is scoffing at payment as noted under the extended warranty repair because the fuel was not tested by someone at vw. i still have the same tank of fuel as it had when it went in, but they refuse to test it citing that i could have put anything in there. i have receipts for my last tank of diesel, and mileage/current tank levels to prove that it is the same. car has had all the required factory warranty inclusions, like the stickers and the filler tank guard. what's more, at 56,000 miles (three months ago) i had the 60k maintenance done at the dealer. dealer says they replaced the fuel filter and that the rust in the canister is likely because of all the rain we had those three months. my car is garage kept and hardly used, as you can see from the miles, but that is their story. currently asking to talk with senior level customer care. not feeling good about this, especially with everything happening with dieselgate. out of pocket costs are $2600 to date. i have kept all the parts.
The car lost power while going uphill and would only reach speeds of about 20mph on a 40mph road. the car check engine light had come on about a month before. i was told there was a problem with the high pressure fuel pump and it would need to be replaced but the car would be safe to drive until it stopped powering up to top speed.
The hpfp failed on my vehicle causing metal to contaminate the entire fuel system. vwoa states that they will only cover vehicles with under 120000 miles. however, my vehicle is slightly over that amount. from the research i have done, this problem has effected a large amount of vw tdi owners. since diesels are purchased for the sole purpose of being driven on the highway, extending the warranty to 120,000 miles will not cover most 5 year old diesels on the road. vw needs to take responsibility for this failure and issue a recall to those impacted by this failure.
While driving car stalled and the glow plug light camp on, luckily we were on our street and not in high traffic area. car will not start and being told that we have metal pieces in our engine. 8500 fix for a 2010 car this should be covered under some sort of recall or warranty if these high pressure fuel pumps are faulty. *tr
My 16 year old daughter was driving our 2010 vw jetta clean diesel tdi on the interstate at 65 mph when suddenly the glow plug light came on and there was loss of power; she pushed down on the accelerator but to no avail. as the car slowed down, she was able to take the nearby off ramp and get car to the side of the road. by the time the car was coasting to the side of the road there was a total loss of power - steering, brakes, everything. the car was towed to the local vw dealership where they informed with the high pressure fuel pump had failed and it would cost $8,000 to repair. the volkswagen approved misfueling guard was installed at the local vw dealership soon after we received a letter from vw regarding it. a week prior we had received in the mail from vw their hpfp warranty extension letter. however our car is at 131,000 miles. we contacted the vwoa customer care group and explained our case asking them to cover the cost of the repair. we had purchased the extended warranty from the vw dealership at the time of purchase. we even pointed out that we had been loyal vw customers over the years - having previously purchased a jetta, passat and beetle and my wife's family has a long history of vw purchases. vw response was there was nothing they could do for us as the warranty only went up to 120,000 miles and we were over it. it appears being a loyal vw customer is not worth anything to vw. we have appealed several times but kept getting the same response - nothing they could do and they have now refused to forward up our case up in the vwoa organization. we have put nothing but diesel into the car and urge the nhtsa to issue a recall on the hpfp. it seems to me that a part that costs less than $1,000 can cause $8,000 in damages is poor engineering design. one expects better and for a diesel engine to last at least 200,000 miles.
While driving in middle lane of the freeway my 2010 volkwagen jetta tdi lost power and and engine light came on. vehicle was almost struck by traffic while making my way to the right side of the road. car was towed to local repair shop where i learned that the vehicle's high pressure fuel pump had failed. after researching this issue i learned failure this happened frequently 2009 - 2010 tdi clean diesel vehicles and information about this problem is well documented. this issue needs to fixed before a serious injury or death occurs.
While traveling eastbound on interstate 82 in washington our 2010 jetta experienced a safety-related malfunction; the "glow plug" lamp illuminated, then the "service engine now" lamp illuminated, followed by an immediate complete loss of power and the engine shut off. after coming to a stop, the engine was able to be re-started and the vehicle was "limped" with limited power to within a mile of overturf volkswagen in kennewick, washington. there the engine experienced another total loss of power and was unable to be re-started. the vehicle was towed to overturf volkswagen and we were informed that the "high pressure fuel pump" had experienced a catastrophic failure, resulting in metal shavings from the pump entering the fuel system, clogging the fuel injectors, and starving the engine of fuel. we were informed that this issue is a design flaw and is well known to volkswagen, but were told that our vehicle was not qualified to have this "warranty issue" resolved at volkswagen's expense because of the vehicle's "rebuilt" branded title. it is my understanding that this pump failure is occurring only in vehicles equipped with this particular pump, and volkswagen has been replacing them on vehicles that are past their warranty period, at no cost to the consumer. i see this issue as a safety issue, not a warranty issue, due to the complete loss of engine power that can occur without warning at highway speeds. i see no difference between "clean titled" vehicles and "rebuilt titled" vehicles and the chance of this pump failure occurring without warning. i would like to have this issue resolved at volkswagen's expense, due to the design flaw of the vehicle's high pressure fuel pump. thank you.
Incident occurred when approaching an intersection. engine died as if the car ran out of fuel. tried to restart the car but the car would not turnover. it would only crank. acted like it ran out of fuel but there was half a tank of fuel.
Pulled away from stop sign into traffic. engine quit as if fuel was cut off. coasted to side of roadway. car would not restart though it did crank. about a third of a tank of fuel, 80k service was two weeks ago. car had to be towed to shop.
Highway driving, glow plug light started flashing, started losing power, then stall. managed to coast off onto an exit ramp. mechanic towed, found battery/alternator fine, fuel pressure fine, suggested dealer repair. vw dealer says entire fuel system needs replacing: hpfp, fuel lines, etc. noted nhtsa investigation pending on volkswagen fuel pump problems for similar make, model, year: nhtsa action number :ea11003
The car started to make a strange sound and shortly after lost almost all power then stalled out. the glow plug light was flashing which indicates a significant problem. it restarted but still had no power. i pulled over to the side of the road where it stalled again and now would not restart. i had the car towed to my mechanic where they found that the hpfp high pressure fuel pump had failed. when it failed it self destructed putting metal shavings throughout the fuel system. vw's recommended repair is to replace the entire fuel system at a cost of over $8000. this vehicle has been meticulously maintained and has never been misfueled. *tr
While driving, glow plug indicator flashed rapidly, indicating engine malfunction. car experienced a reduction in power. after parking in parking lot, car started up and appeared initially ok, but then experienced total engine failure after driving <300 feet. car was towed to mechanic. mechanic indicates that metal fragments/flakes were found distributed throughout fuel system/engine, consistent with failure of high pressure fuel pump. mechanic stated that this condition was consistent with pictures/description found in technical service bulletin 23 14 03.
Engine stalls out as if it is getting no fuel. it happens when it is stationary, in motion and on city streets on occasions and very dangerous. seems like something wrong with the fuel pump.
Flew to dallas to purchase this car 2/27/15. drove it home 1500 miles to los angeles over 2 days. got to el paso on 3/1/15 & got into an accident traveling at a very slow speed (15mph or less) going downhill. my particular issue comes in the way of how the transmission behaves going downhill at high or slow speeds. when the cars ecu (electronic control unit) senses the car going downhill, and you transition from the throttle pedal to the brake pedal, the car behaves as if you were driving a manual transmission downshifting & staying in gear. now you may think that's not a problem, but....since these transmissions technically are manual transmissions with an automatic clutch...if you were driving a manual transmission car & wanted to stop quickly as i did to avoid hitting another car, you would push the clutch in to disengage the transmission from the engine...& thus cause the car to lose it's locomotive force. well, that is exactly what this car did during the accident. the automatic clutch did not disengage from the engine when slowing down to a stop, and, thus provided the massive low end torque the diesel engine provides even at very low engine speeds. so, that when i saw the car stopped in front of me, i responded with hitting the brakes, turning the ignition off, and even swerved to the left in an attempt to avoid hitting the back of the other vehicle. i could not stop the vehicle in time to avoid hitting the other car. my background: i'm a 32 yr pro-automotive tech who not only works on, diagnoses & repairs all sorts of vehicles using computer controls...but, i used to teach it as well. so, after driving this car now for several weeks, &...having researched this car & multiple other dsg owners complaints online about the way these transmissions shift...i can say for sure, vw's that use these dsg transmissions is/are a major issue when it comes to public safety. *tr
I was driving my 2010 vw jetta tdi in a parking lot, slowing down at less than 5 mph to stop. all of a sudden, the engine stalled without warning. no warning or check engine lights came on at all. i had to put the car into park to restart it. since this incident, the engine seems to be sputtering at low speeds. *tr
Vehicle lost power and went into limp mode, dash said service engine. car died a few minutes later as i tried to limp it to the dealer and it would not restart. i had to tow the vehicle at my own expense but volkswagen did pay for a completely new fuel system. cause of the problem was a failure of the diesel high pressure fuel pump. there are thousands of cases of this same problem documented here: http://forums.tdiclub.com/showthread.php?t=299854 volkswagen needs to be held accounted for a defect in their common rail diesel cars if there are this many problems. *tr
My husband left for work and got about 1/4 mile from the house and was not able to accelerate above 30 miles per hour. the glow plug light was flashing along with the engine light. my husband went about a mile total before returning home. he let the car sit for about an hour and tried to start the car. the car would not turn over and the glow plug light was flashing but not the engine light (this time). after several more attempt to start the car it started back up. he decide to drive it to the dealership, where we purchased it, to diagnose the problem. the dealer ship is 30 miles from our house. he made it about 20 miles and the car died while making a turn at a stop light. the light turned red, as my husband was still trying to start the car. it was stalled in the middle of the intersection. i was following my husband in another car and had to stop in the middle of the road with my hazards on so cars would not hit us and go around. after several tries of starting the car he was able to get it started just long enough to pull to the side of the road. the car died again. at this point we had to push the car to a parking spot (down a dead end road) and call a tow truck. the car was towed to the car dealer ship that we purchased the car. it has been at the car dealership over a week with no news other than the high pressure fuel pump is bad and shrapnel has gotten into the engine. *tr
While driving home from work, about 30 minutes into a 40 minute drive, driving about 30 mph, in 16 degree f weather, my vehicle, a diesel with a 6 speed manual transmission suddenly stalled. i was able to engage the clutch, go to a lower gear, release the clutch and re-start the engine. with the engine bucking and hesitating, i was able to drive the rest of the way home. the next morning, the vehicle would not start. i had it towed to a vw repair shop where they found a completely blocked intercooler, full of ice. doing some research, i have found that vw has a tsb to correct intercooler icing, which involves replacing the original factory unit with a new intercooler design. as i looked on vw forums, i found that many drivers have had similar unpredictable failure due to intercooler icing. when i requested vw correct this design flaw at their expense, they refused, claiming the vehicle is off warranty. i would like nhtsa to look into this, as i feel vw needs to either make a safety recall, or correct the problem on any car on which it occurs. this problem strikes me as similar to the recent gm ignition key failure issue. thank you for your consideration. *tr
Went to start and loud clunk noise & engine would not turn over. several pieces if ice were found in turbo intercooler area. in shop now. known design deficiency that vw never informed us about. $1800 to implement tech bulletin with no reimbursement from vw, that is if engine is not ruined. *tr
Fuel line #2 failed after recalled repair on fuel line #2 was performed. fuel was spilling onto hot engine. i think the original recall was nhtsa campaign id number : 11v490000. looks to me that cause of failure was same as covered in recall-vibration fatigue.
I was driving my 2010 jetta sportwagen tdi on a two lane state road at 45mph. the car was fueled two days prior with diesel (i am the original owner and have never misfueled) purchased at the fort knox army air force exchange services station. the car's glow plug caution light illuminated and an audible chime sounded as the rpm dropped to between 1000-1400 and an immediate deceleration occurred in traffic. the car would not accelerate and the engine shut down approximately 100 meters later. i had to push the vehicle to a gas station in order to clear the roadway. vehicle was towed via flatbed to volkswagen dealership for troubleshooting. the service technician informed me that the high pressure fuel pump failed and sent metallic shavings/material through my fuel system and that the repairs will be very costly. researching further regarding the materiel failure revealed that there is a systemic problem with hpfp failures in model year 2009-2010 volkswagen golf and jetta tdi vehicles. at this time, i do not know if this costly repair is going to be covered by volkswagen of america under warranty for a faulty pump. the failure did not occur due to any fault of my own and i am thankful that it did not happen with passengers at higher speed in more traffic due to the immediate loss of power to my drivetrain. *tr
I enjoyed this car for the first year from then on nothing but constant problems. the daul mass flywheel, the diesel particulate filter #1 at 98000 miles with a con artist service manager at lagdon vw in vernon ct. telling me i needed another one 3 weeks later and it was my fault and not covered with vwoa standing by the dealer i took the car to a non vw repair shop and they laughed when i told them my story and had the diesel particulate filter fixed in 10 minutes with no charge. the car passed state emissions with no problem. the high pressure fuel pump went. now with 6 payments left it needs too much to list and i may default on loan because of constant money spent on repairs. the credit union says they may stop financing vw tdi's because of all the complaints and defaults. *tr
The car stalled going down the road in traffic as i lost power steering and braking. almost caused a wreck except i pulled the emergency brake. the engine codes pulled were p0191 and p0087. this led my mechanic to discovering this is a well known issue for these 2010 volkswagen tdi's where the high pressure fuel pump fails. since this fuel pump has a known high rate of failure i'm wondering what volkswagen is going about it. please contact me at [xxx] if they are offering assistance or let me know what to do next. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Purchased a 2010 jetta sportwagen tdi in 2012. pre-certified 2 years or 24000 miles. had the routine maintenance done as required and suggested. august 2014, i paid $600 to have the routine maintenance done. september 2014, my car is dead. as i was driving up a hill at 55 mph my check engine light came on and i lost power. wasn't sure i was going to make it home. luckily i did. high pressure pump went bad, metal shavings found, clearly a design / engineering issue. i have seen several issues with this on the internet. vehicle needs to be recalled. first estimate is 5000-6000, i have taken it to the dealer, so the service dept can tell me what is wrong. i am sure they will charge more. worst part is i am 7000 miles over and do not qualify for the pre cert coverage anymore. worst investment ever! vw should be ashamed to not have had due diligence and recalled for this issue. this may cost someone else their life. *tr
While driving 60 mph on highway 95 in needles california the glow plug light came on and began to flash. cruise control disabled and the speed of the vehicle began to decrease. no power could be felt when pressing the accelerator pedal and the engine rpm began to fall. vehicle was placed into neutral and coasted to side of the road. after complete shutdown the vehicle would not restart, unable to drive. had vehicle towed by aaa to the nearest vw dealer in henderson nevada and problem was diagnosed as high pressure fuel pump failure (hpfp). fuel pump was damaged and metal debris from the pump was sent into the fuel delivery system and returned to the fuel tank. all fuel related parts will require replacement and/or cleaning to remove debris. the vehicle required parts that took approx 3 days to obtain and additional days to complete the repair. *tr
On my way home from work i was cruising down at the interstate with the car on cruise control. everything was fine the first 45 minutes of driving then all of a sudden my glowplug light illuminated and started flashing meaning engine malfunction. my vehicle started losing speed all of a sudden on the interstate which could have easily caused a crash. luckily i pulled the vehicle over on the side of the road and the vehicle just stalled out on me. now volkswagen is saying the high pressure fuel pump sent metal shards into the fuel system and it all needs replaced and they will charge me 8000 dollars. i cannot be blamed for the failure of a fuel pump on a car with 40000 miles.i never allow the tank to go below 1/4 of a tank. there have multiple reports of peoples high pressure fuel pump going out and sending metal shards into the fuel system. this is very dangerous and could get someone very hurt or could possibly result in death. something needs to be done about this. *tr
While driving the 2010 jetta sportwagen tdi the glo-plug light came on with a check engine now warning. dealership was called and they said bring it in for inspection. two miles later the car quit running while stopped at a traffic light. car was towed to dealership who called and said that the high pressure fuel pump - hpfp - had experienced a catastrophic failure and metal was present in the fuel system. a day later vw agreed to repair the car even though well outside of the warranty period. early in the life of the car, the fuel pump located under the parking brake handle failed. after the first fuel pump failure a fuel injector failed, followed by 2 more fuel injector failures. the hpfp failure was the final failure in the fuel system. *tr