Tl* the contact owns a 2015 volkswagen beetle. while the contact's daughter was driving 35 mph, multiple warning indicators illuminated and the brakes failed. the driver was able to use the emergency brake to stop the vehicle. the vehicle was towed to an independent mechanic, but they were unable to duplicate the failure. the vehicle was taken to an unknown local dealer where it was diagnosed that the rear passenger sensor needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 37,000. the vin was not available.
Esp light will come on and critical error will flash when first starting vehicle. vehicle will sutter and will not start. when vehicle is taken to have the error message read no record is found in the car's computer. this has happened several times. most recently an error message flashed on the screen and the whole car went dead.
Safety recall 23r1 was received yet vw and local dealership will not make repairs stating that their needs to be an investigation and/or i need to wait until i have issues. the notice states that it can "lead to a crash without warning". however, they insist that i continue to drive my car they have determined to be unsafe. the dealer says they have no knowledge of the recall and vw refuses to send parts to my local shop to have it fixed stating again that i need to wait until i have an issue. we have spent hours on the phone trying to get this resolved and vw continues to brush us off and telling us they will resolve it tomorrow. i drive 200-500 miles a day for work around the state and do not feel safe driving my car that could unknowingly crash at any moment. if this was not a safety concern, vw would not have issued a safety recall. per their documents sent to national highway traffic safety administration: the camshaft lobe that can break off drives the brake vacuum pump, and if the problem occurs drivers would lose power assistance and suffer reduced engine performance.
Tl* the contact owns a 2015 volkswagen beetle. the contact received notification of nhtsa campaign number: 15v705000 (engine and engine cooling, service brakes, hydraulic) and stated that the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. part distribution disconnect.
Tl* the contact owns a 2015 volkswagen beetle. the contact received a notification of nhtsa campaign number: 15v705000 (engine and engine cooling, services brakes, hydraulic); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirm parts not available.