Tl* the contact owns a 2015 volkswagen beetle. while accelerating from a stop light, the vehicle began to hesitate. the vehicle was taken to findlay north volkswagen (located at 7500 w azure dr, las vegas, nv 89130, (702) 982-4800) to be diagnosed, but the cause of the failure could not be determined. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 22,000. *tr
Key is stuck in the ignition and the car will not power off, not even after taking out the battery. vw told me they had no idea how to help me and had never seen this happen before. when i look it up online, this is a common problem with beetles and jettas.
Key got stuck in the ignition and would not turn for it to power off. no release in the car to get the key out therefore the car would not shut off even with the battery disconnected.
Safety recall 23r1 was received yet vw and local dealership will not make repairs stating that their needs to be an investigation and/or i need to wait until i have issues. the notice states that it can "lead to a crash without warning". however, they insist that i continue to drive my car they have determined to be unsafe. the dealer says they have no knowledge of the recall and vw refuses to send parts to my local shop to have it fixed stating again that i need to wait until i have an issue. we have spent hours on the phone trying to get this resolved and vw continues to brush us off and telling us they will resolve it tomorrow. i drive 200-500 miles a day for work around the state and do not feel safe driving my car that could unknowingly crash at any moment. if this was not a safety concern, vw would not have issued a safety recall. per their documents sent to national highway traffic safety administration: the camshaft lobe that can break off drives the brake vacuum pump, and if the problem occurs drivers would lose power assistance and suffer reduced engine performance.