This is a complaint about the tesla batteries which are the subject of an nhtsa investigation. i do not have information on the actual vin of the car in question so i have had to substitute the vin from one of the many teslas in a junkyard. here is a report from a tesla owner in australia who is getting even worse service than is normal for tesla. https://teslamotorsclub.com/tmc/threads/warranty-does-anyone-have-their-warranty-terms-from-2017.172151/ *** snip*** warranty - does anyone have their warranty terms from 2017 discussion in 'australia' started by csl2c3000, today at 6:36 pm. location: melbourne, australia csl2c3000, today at 6:36 pm hi, i have had an issue which relates to low voltage and so i've spoken to tesla who've said that the car needs a new battery pack and it is not covered by warranty. they looked at remote logs and concluded this without an inspection. the cost of the replacement is $50k inc and there appears to be no potential for a single battery bank to be at fault (based upon what they've said). they've quoted the current version of the warranty to me but my legal guys say that the terms that apply are those that applied when the car was sold, not the current terms. they've asked me to try to track down the original warranty. the car is a cp 04/17, built 07/17, tesla, model x, 75d. i was wondering if anyone has a warranty from 2017? specifically the clause related to battery pack warranty. thanking you ****** i believe that your investigation should be extended to cover teslas that have been sold outside of usa. these battery failures and potential fire risks apply to all teslas sold across the world. thank you for looking into this matter. concerned citizen etc.
Battery range has significantly and suddenly dropped. while tesla has stated this is 'normal battery degradation,' it appears through research this may be software limited, due to recent battery fires which are life threatening. instead of admitting the safety issue, recalling the battery, and ensuring a safer battery is installed, tesla is updating software opaquely. this is for a model x 75d with a 75 kwh battery, and seems to have begun with firmware 2019.32 onward.
I was driving home in my model x on lawrence expressway (8-lane expressway) in santa clara, ca and stopped at the red light. when the light turned green, i pushed on the gas and noticed that the car did not move and put itself into park. i could not put the car into gear. the main screen flashed several warnings that included: park assist unavailable automatic emergency braking disabled. car needs service traction control disabled. stability control disabled. i put on the blinkers, called tesla roadside and they asked that i restart the vehicle by holding the 2 control buttons on the steering wheel, however by doing so, would stop the blinkers from blinking. i felt that would've been unsafe because i was in lane 2 heading southbound on an 8-lane expressway, and cars were coming from behind me pretty fast. roadside asked that i call 911, which i did, and they then sent a tow truck to get me out of my situation. video of what happened located here https://youtu.be/9i9sghtmd7c