I previously submitted a concern with this car that occurred in december 2019. tesla in milford, ct had the car in service for 23+ days because of errors with the car: alert messages included (but weren't limited to) power reduced, front motor disabled, etc. the car kept powering off while i was driving and the brakes and steering malfunctioned. tesla ultimately diagnosed the problem as a "shorted penthouse harness." two weeks after receiving the car back, the error messages reappeared. the car broke down again and had to be towed back to tesla in milford, ct. while tesla indicated that the prior issues were resolved, they obviously weren't. the car shut down again while i was driving on the interstate and also in the city. the brakes and steering didn't function properly. i received error messages indicating power reduced, brakes disabled, power steering disabled, front motor disabled, automatic emergency braking disabled, car may be free rolling--just to name a few. this car is unsafe and unreliable. as of today, the car has been in service for 28+ business days; however, tesla told me they worked on the car over the weekend, which would indicate the car has been in service over 30 days.
I am making this complaint in the interest of public safety. there has been a tesla model 3 crash in russia. https://www.thesun.co.uk/news/9700731/tesla-car-explodes-autopilot-failure-driver-truck-russia/ irrespective of whether autopilot or driver distraction was the cause of the crash the batteries literally exploded. this is an order of magnitude worse than the model s and x fires. ** i have used the vin of another model 3 which is in a wrecking yard** this is not done in any fraudulent way. it is done in order to comply with your website design. it is near impossible for the russian owner to negotiate your site and file a complaint so i have taken the liberty of filing on his behalf.
My car was five weeks old. while i was driving home on my commute i realize the screen had froze, and then suddenly blacked out. i thought it was a software update as i am a family that owns tesla, but it wasn't because suddenly the ability to steer and break or compromised and the car had sped without any indication as to why. i reported it to tesla and the earliest they could set for an appointment with several weeks later. within one week of this incident initially occurring, this happened again during traffic and my car instead of breaking, increased tremendously and smashed into a car in front of me. i had contacted. tesla letting them know that the first time this happened i was very lucky because i wasn't on the highway, but 95% of my commute is on major highways in the bay area. i said this could be dangerous and i really think this needs to be looked up faster, i got zero response. so when this happened there was absolutely nothing i could do and i rolled and sprained my ankle very aggressively. not only that but all of the airbags in the entire car malfunctioned even though i was able to focus the brunt of the damage to the right front. unfortunately one of the back windows didn't open nor did the passenger lower airbag. there was no one in the passenger seat but if there was that would have not gone off and that's not ok. there was no reason for this to happen and there were no updates on software that needed to happen and the car was five weeks old. tesla has refused to provide me with their data and i have an ssd that shows my car shut down.