Below you may see the STEERING components and the number of complaints they received.
On highway 174, approximately 20 miles nw of meridian, tx, the 2012 ram 3500 veered to the right and went off the road into a steep ditch. according t...
Tl* the contact owned a 2018 ram 3500. the contact stated that while driving 5 mph while on a mountain side, within seconds the vehicle tumbled down o...
Received a recall in december 13v529000 dated 11/06/2013 on my ram 3500: took to dealer for inspection and the truck is one with the defective part....
Safety recall v06 / nhtsa 19v-021 drag link - january 25, 2019 this so called fix is abhorrent! it calls for welding an adjustable part of the steering linkage rendering it non- adjustable when having the front end aligned in the future. not to mention the effect of welding, potentially causing a problem with the integrity of the metal. the correct fix for this safety issue is to replace this steering linkage component, the entire drag link! not do a "back yard, shade tree mechanic" weld job on the steering linkage of all things! i am appalled that nhtsa approved such a thing. please revisit this issue and do the right thing. require chrysler (fca us llc) to replace this defective part with the proper part. note.... chrysler is not welding the nuts on the drag links on trucks coming off the assembly line! they are coming off with proper, safe, adjustable drag links! signed, owner of a 2018 ram 3500 which i ordered and purchased new.
When driving down road constantly make adjustments to right and or steering wheel being held to or around 1 or 2 o'clock position just to go straight. when steering to left steering wheel is tighter then when steering to right. steering box needs replaced and or rebuilt. truck only has alittle over 60000 miles on it. constantly chasing steering when driving down road. city streets and left lane of highways its extremely noticable. had truck aligned and alignment shop says alignment is dead on. after reading multiple and multiple forums and other information online, this is a extremely common problem with these trucks yet no recall to fix. red head is a company that rebuilds/upgrades these steering boxes, but the cost with shipping is around $800. chrysler seems to deny there is a problem with the stock steering boxes on the ram 2500/3500 trucks, there are thousands and thousands of people that are having the same issue yet no recall to fix the problem.
I applaud your work in holding automakers accountable and responsible for fixing vehicle safety issues. however, my vehicle was recalled for v06/nhtsa 19v-021 (steering system recall). rather that providing new parts for the defective parts, ram states that nhtsa has approved welding the steering jam nuts to the adjuster. the dealer submitted a star case (#101582875) to have repair parts provided which was denied, based on nhtsa approval of welding. also, called ram care (case # 68052515) they refused to provide repair parts and directed me to contact their fca hqs via standard mail. it is appalling to me that we have heavy duty trucks on the road that cost over $60k and rather that requiring ram to replace defective parts, we allow them to weld parts. most of these heavy duty trucks are used to haul heavy trailers. welds if not done properly weaken metal and can break under stress. additionally, this fix (welding) renders steering system adjustments inoperable without grinding the weld adjusting the steering and re-welding the part all of which damages and stresses the critical existing steering parts. request that nhtsa require ram to replace the defective ...
Steering cupling under dash has slack making steering loose and alternator problems truck only has 113609 miles chrysler corp says it's not a problem and more recalls are showing on it driving on open road constantly working steering wheel to keep in straight line on the road city driving is as bad sitting still it has about half inch or more loose play in steering
Tl* the contact owns a 2018 ram 3500. the contact stated that the vehicle was taken to m&l chrysler dodge jeep ram (406 piedmont dr, lexington, nc 27295, (336) 295-1329) to be repaired per nhtsa campaign number: 19v021000 (steering). the contact mentioned that the vehicle was taken to an independent mechanic for a wheel alignment and the nuts on the track bar were welded. the contact was concerned and stated that the recall repair was not performed correctly. the vehicle was repaired. the manufacturer was made aware of the failure. the failure mileage was 20,000.
2018 ram 3500. consumer writes in regards to steering issue. *ld the consumer stated the drag link failed. the dealer and manufacturer were made aware of the failure. the consumer attempted to return the vehicle and be reimbursed. *js
The bearing brackets that hold the fan clutch on explode sending the fans into the radiator. when this occurs you have limited brakes and steering. this is not first one to do this to me. this time the truck caught fire because of how hot the parts were. all of the fail on the cummins engine. each time has been around 65mph . the shops laugh about it being another when you tow it in. thanks richie
Tl* the contact owned a 2018 ram 3500. the contact stated that while driving 5 mph while on a mountain side, within seconds the vehicle tumbled down off the cliff into trees which stopped the vehicle from going down 8 feet into a river. the contact felt that there was a failure with the steering wheel. the driver and front passenger were able to exit the vehicle when the vehicle came into a stop. the driver sustained laceration on the left elbow, bruises and left shoulder injuries and the front passenger sustained bruises. medical attention was not received due to costs. a police report was filed. the contact stated that he was unaware if any warning lights were illuminated. the vehicle was towed to a tow lot and was not taken to a dealer or an independent mechanic for a diagnostic testing. the vehicle was destroyed. the vin was included in nhtsa campaign number: 19v021000 (steering). the manufacturer was not notified of the failure. the approximate failure mileage was 64,000.
Called dealer south shore chrysler dodge jeep ram 550 burnside ave inwood, ny 11096-1237 516-371-1500 after calling they said to bring in vehicle. when i got there i was told they can not do this recall at this location. i told them on the phone my vin nbr and the recall but they said they could not repair it. they recommended dodge dealer in westbury ny. when i called them they said the next appointment was in august. i told them this was a recall that involved the steering, but they said august was next appointment. they gave me phone nbr for dodge who got in touch with star chrysler jeep dodge fiat 211-10 jamaica avenue queens village, ny 11428-1541 718-479-6200. i asked them to make sure this dealer could do the work and was told that they could. i dropped the truck off tuesday 5/28. just got a call from the service dept and they said they can not do this repair . this is the second dealer who was told about the recall and said to bring it in, but could still not perform the repair. this ...
Gentlemen, this complaint is in regards to the current v06 recall that affects ram heavy duty trucks. the current fix of welding components of the steering system by uncertified people in an uncontrolled environment is somewhat concerning. i have not had this done to my truck based on the high number of owners describing some of their results done by the dealer. i will include a couple of example photos. not only is the welding of components very inconsistent, it changes the molecular structure of the components involved. it also renders the ability to correctly do a front end alignment impossible without major modifications has a new and improved drag link (#cszhv061aa) that is available but is very reluctant in swapping these out. i would greatly appreciate an investigation on the results of this current fix and long term issues to owners. the trucks are capable and designed to tow massive amounts of weight and do so on a daily basis. all the more reason to fix it right before more accidents happen. thanks! concerned!! [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).? *pm