I purchased a new 2017 nissan titan xd from tim dahle nissan - southtowne on 11/25/17. prior to pick up i requested the dealer complete an open safety recall regarding the rear seat belts. the recall is 17v-268. i was informed by the dealership that the recall had been competed prior to delivery to me. several weeks later i was informed by nissan corporate that the above noted recall had not been completed as i had been told. it is illegal for the dealership to sell a new vehicle with an open safety recall. this is a clear violation of existing federal law. the dealer has been made aware and made zero attempt to rectify the matter or offer to complete the recall.
Tl* the contact owns a 2017 nissan titan. the contact received notification of nhtsa campaign number: 17v268000 (seat belts); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (clay cooley nissan, 39690 lyndon b johnson fwy, dallas, tx 75237) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was contacted at 800-424-9153 on october 25, 2017 and was made aware of the issue. the manufacturer stated that the parts were to become available next week. the contact waited over a month and called the manufacturer back at the same number, but they were not able to confirm when the parts were to become available. case number: 28651546 was provided. the contact had not experienced a failure. parts distribution disconnect.