I took my murano in for an oil change and had a 30k service check done at that time. a broken engine mount was found. since the car had just 36,134 miles on it and i purchased it new with 281 miles on the odometer (dealer trade), i contacted nissan customer service to request that it be considered covered under warranty. they emphatically denied my claim, thereby losing a loyal, repeat customer. i could understand if i was 10k over warranty, but 134 miles? this is a huge safety concern and i'd like for the broken engine mount to be noted. if i can help others by contributing to a recall or at least warning them of poor quality and bad customer service, then i'll feel i've done my part.
My vehicle will lurch forward and then when i come to a stop, it will stall out. i took it to my service provider and they told me there was an issue with the torque converter in the transmission. i take it to the nissan dealer and they tell me there is no issue and they don't know why this is happening.
I have owned this car for 5.5 months now .it has a ramdam problem when i try to pull out.when i push the gas pedal down it may or may not pull out but if it hesitates [from 3 to 20 seconds] it will finaly pull out but if you have the pedal pushed down it will take off real fast when it gets ready to go.the problem is you do not know when it will deside to take off.it has done this between 40 and 50 times since new.i think this is safty issue because i can see how some one could pull out into traffic or into the back of someone if it was to take off at the wrong time.it has my wife afraid to drive it.i've had it to two dealers and they say they check it and can not duplacate what i say it is doing so they can not do anything about it.most of the time it does this when i pull out from a stop weather in traffic or at a stop sign and weather the car is hot or cold.