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Problems with 2017 Mazda CX-5 STRUCTURE

On average, the 2017 Mazda CX-5 starts to “feel” problems with the STRUCTURE and its various aspects after 3 300 miles.

Components Affected by STRUCTURE Issues

We have classified the 1 complaints from 2017 Mazda CX-5 about STRUCTURE into the following categories.

BODY 3

Recently reported STRUCTURE problems on 2017 Mazda CX-5

Every time small road gravel hits paint, the paint chips. the car is less than a year old and has at least 20 chips on the hood. the chips are enough to eventually rust the metal. the paint color is red.

While driving on the highway, at approximately 65 mph, my sunroof completely shattered without being hit or touched by anything. it was completely spontaneous with no apparent cause, which makes me feel like the glass was faulty. the shade to the sunroof was open, so glass fell all over the inside of the car, on the front seats, canter console, and the second row - as well as all over me while driving. when it shattered it made a loud popping noise, completely scaring me while driving. luckily there weren't any cars close to me to cause any damage to. i did cut my finger open while cleaning glass off of me. i was able to pull off the highway into a parking lot to assess the damage and take photos. again, i didn't see or hear anything hit my car and there was no car driving in front of me at the time. there was just a loud pop noise when the entire pane shattered.

There is a defect in the red soul crystal metallic paint. the paint on my car is chipping off down to the metal. the marks are all over my car and i have owned this car less than 2 months. if you barely touch it on something the paint chips off and mazda is claiming there is nothing wrong and it is just from road debris. my car has metal exposed all over the car which means it will rust. mazda said i need to take it to a body shop and take car of it on my own. they changer $595 for this color and then want me to pay even more to have a full body repaint and to get the proper protection for it. i should have to do that for a brand new car. there is only one time i know exactly when/ where it came from. there is a scratch on my passenger door that happened when i was opening my door in a garage. it barely touched something and it is is scratched all the way down to the metal.

Tl* the contact owns a 2017 mazda cx-5. while driving approximately 5 mph in bumper-to-bumper traffic, the seat heater became very hot. in an attempt to turn down the seat heater, where the switch button was "exactly an inch" from the ignition switch, the contact unintentionally hit the ignition switch button and caused the vehicle to shut off in the middle of traffic. the check engine indicator illuminated. the contact was unable to immediately restart the vehicle. the contact called the california highway patrol. the vehicle restated 15 minutes before the highway patrol arrived at the scene. the vehicle was towed to fremont mazda located in the fremont auto mall (39800 balentine dr, newark, ca 94560) where it was diagnosed that the seat heater switch was too close to the ignition switch. the technician stated that there was nothing wrong with the vehicle. the manufacturer was made aware of the issue, but did not assist. the failure mileage was approximately 3,300.