We have classified the 3 complaints from 2007 Lincoln MKX about STRUCTURE into the following categories.
Tl* the contact owns a 2007 lincoln mkx. while driving 5 mph, the contact heard a loud noise coming from the vehicle and the engine stalled. the contact was not sure exactly from where the noise originated. the failure occurred without warning. the contact noticed fuel pouring out onto the road along with all the other fluids. the vehicle was towed to the dealer (dave sinclair lincoln south, 7500 s lindbergh blvd, st. louis, mo 63125) where it was diagnosed that the entire undercarriage had to be replaced. the vehicle was not repaired. the vehicle was then taken to an independent mechanic where it was diagnosed that the entire undercarriage needed to be replaced. the vehicle was repaired. the manufacturer was contacted. the manufacturer stated that if there were a lot of complaints, there could be a possibility to have open recalls for the failure. a case number was not provided. the approximate failure mileage was 90,000. the vin was not available.
Tl* the contact owns a 2007 lincoln mkx. while driving approximately 5 mph, the vehicle jerked forward and the undercarriage detached from the vehicle. there were no warning indicators illuminated. in addition, fluids were leaking from the vehicle. the vehicle was towed to dave sinclair lincoln st peters (4760 n service rd, st peters, mo 63376) where it was diagnosed that the undercarriage, fuel line, and transmission lines needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure, but offered no further assistance. the failure mileage and vin were unknown.
Tl* the contact owns a 2007 lincoln mkx. while the contact's husband was driving 15 mph, the steering became difficult to maneuver and the contact heard an abnormal noise. the contact noticed fluid underneath the center of the vehicle. the vehicle was taken to dave sinclair ford inc. (7466 s lindbergh blvd, st. louis, mo 63125, 314-892-2600) where it was diagnosed that the frame bolts fractured. the vehicle was taken to an independent mechanic to be repaired. the manufacturer was notified of the failure and did not assist. the vin was unknown. the failure mileage was approximately 90,000.
Lift gate malfunction. while unloading my groceries the lift gate slammed down on my head. there was no warning beep. sustained a cut to my face. this is a safety risk. i took a video of the lift gate malfunction after the incident.
Our vehicle was involved in a rear end crash while stopped at a pedestrian cross walk. the visual damage to our lincoln mkx was the exhaust system and rear bumper. the non-visual damage was the brake power booster. the power surge from the rear end impact while the brakes were engaged caused the brake power booster to fail. both my mechanic and the local ford dealer confirm that the failure of the brake system was caused by the damage related to the rear end impact in the accident. the local ford dealer has seen multiple vehicles brake power boosters fail due to rear end collisions yet the insurance company denied my claim for repair to this system. the failure of this system is a very hazardous condition as it is extremely difficult to brake the vehicle with out this system working correctly. *tr
White flakes of dust coming out of vents. according to ford it is a hazard and has risk warnings as follows: may cause eye an respiratory tract irritation. prolonged repeated exposure may cause bone damage and harm to the respirator system. avoid inhaling dust, avoid contact with eyes. however after 3 attempts so far, my lincoln dealer is unable to stop the dust from coming out of the vents!! further research shows ford is aware of this problem but seems to hope customers wont know what it is! then on top of it all my dealer wont cover it as i am 6 months out of warranty....with only 13,600 miles! *tr
Wheels on car are so corroded air will not hold in them lost of air pressure results in tire wear lost control of vehicle unsure braking redoing balance on tires and host of other problems such as wear on shocks and struts vibrating of car causing structure parts to come loose and are fall out of line(hood headlights,front bumper,front fenders front doors ect.)the corrosive wheel are so bad from inside to out that they are a safety issue.this subject should fall up under the perforation warranty(rustcorrosion ). *tr
Tl*the contact owns a 2007 lincoln mkx. the contact stated that the dashboard reflects onto the windshield. the reflection caused poor visibility because it covered 90% of the windshield. the current and failure mileages were 500. updated 09/05/07. *jb