Tl* the contact owned a 2011 kia sportage. while driving 25 mph, the contact lost control of the vehicle. the vehicle swerved and crashed into a telephone pole. the air bags did not deploy. the contact fractured his sternum and received medical attention. a police report was filed. the vehicle was towed and deemed destroyed by the contact's insurance company. the manufacturer and dealer were not made aware of the failure. the cause of the failure was not determined. the failure mileage was 61,000.
Tl* the contact owns a 2011 kia sportage. the contact stated that the air bag warning indicator illuminated. the vehicle was taken to city kia (9550 s orange blossom trail, orlando, fl) where it was diagnosed that the clock spring was faulty and a defective part would need to be replaced. the vehicle was not repaired. the contact was concerned that the air bags would not deploy in the event of a crash. the manufacturer was notified of the failure. the failure mileage was approximately 94,665.