Tl* the contact owns a 2016 kia soul. while driving approximately 30 mph and attempting to slow down by depressing the brake pedal, the vehicle did not stop, even when the emergency brake was applied. the vehicle was towed to the contact's residence. the following day, the traction control warning indicator illuminated and the vehicle was towed to yonkers kia (1850 central park ave, yonkers, ny 10410); however, they were not able to replicate the failure. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 25,000.
I have a 2016 kia soul, fully loaded model. six months after buying the car from the dealer (bought new with 8 miles), i began having problems with acceleration, from a stop or slow. the car would hesitate/lag/almost stall for 2-5 seconds, before catching and starting to speed up. i took it to the dealer. they couldn't find anything wrong with the car. i still have the car and i continue to have the same issues. i take the car in for regular oil changes and every time, have mentioned the acceleration problem and each time they say they can't find what's wrong with it. the last time i took it in, about 4 months ago, they said to put gas treatment in the tank and if i the problem persists, then bring it in to have the crankcase filter changed (this is the upsell they've been pushing on me for a year now. i have under 30,000 miles, most of which are cross-country miles. today, i have the same acceleration problem but this time around, the check engine light comes on and the brake pedal was very spongy and difficult to slow, when breaking to pull over. i pulled over and put the car in park and let it idle to listen for any odd or unfamiliar noises. the car sounded normal. i scheduled an appointment with the dealer. this acceleration issue happens on the city streets, as well as the highway.
Tl* the contact owns a 2016 kia soul. while driving on several occasions, the accelerator pedal was depressed; however, the vehicle failed to respond. on several occasions, the brake pedal was depressed and traveled to the floorboard. the contact stated that the brakes operated intermittently. the vehicle was taken to cavenaugh kia (located at 3315 stadium blvd, jonesboro, ar 72404, (870) 802-4451) to be diagnosed. the contact was informed that the mechanic was unable to retrieve a fault code or duplicate the failure. the vehicle was not repaired. the manufacturer was contacted. the approximate failure mileage was 500.
While driving in regenerative brake mode and coming up to a stop light, i let the regenerative brake to slow the car to around 10 km/hr then applied the normal brake to slow down the rest of the way. the brake pedal did not engage whatsoever. i did not feel any resistance and the pedal went all the way to the ground. because i couldn't stop, i hit the car in front of me - low speed so luckily no one was hurt. there were no warning lights about brake failure either before or after the incident occurred. pedal was floored and there was no acceleration, only mild deceleration (i.e. still from the regenerative brakes presumably) thus i am quite confident this was not a case of pedal misapplication.