Purchased this vehicle cpo back in august 2018 with my wife. approximately in november, computer tripped the check engine light. took it in because it had turned off on its own and i found it abnormal. service center replaced the clogged catalytic converter. starting in december, a foul smell began to develop inside the car and slowly got worse in january. i cleaned and purged the entire car multiple times trying to find the source since it had gotten to the point that it smelled like rotten eggs. took it in in february for this issue and the crunching sound the front began making when going over bumps and ramps. at the same time, we also reported to the service center that power would be damped while under load and going up hills. after i got back the car, they had replaced the sway arm links and told me that there was no smell. called kia corp to report the issue and they sent out a tech. they ended up replacing the catalytic converter again and the front struts. crunching sound from the front suspension remains as well as the smell. contacted kia corp again and requested they buy back the car before we seek legal counsel and sue them under the california lemon law but are giving usthe run about. the person i spoke with didn't even realize that his own company was going to release a new recall regarding the catalytic converter being overheated until i pointed it out. during his whole time, my wife and i were treated as if we were crazy and they kept saying that there was nothing wrong with the vehicle and have yet to fix any of the issues.
Tl* the contact owns a 2016 kia soul. while driving approximately 25 mph and making a right turn, the vehicle turned to the left and crashed into a curb. the incident damaged one of the tires. there were no injuries. the vehicle was towed to the local dealer (superior kia, 260 w. mitchell ave, cincinnati, oh) and was awaiting diagnostic testing. the manufacturer was notified of the failure. the failure mileage was 31,000.
Last year i found out that when i engaged reverse right or left a grinding noise was coming from the steering column area. also when i was driving over a speed bump or in a dip a squeeking sound was coming from the back of the car. i took the car to the [kia of orange,210 katella ave.,orange,ca.92867, (714)453-3800], twice 5/6/2017 & 14/9/2017, but they couldn't or didn't know how to fix the problems. on 1/26/2018 i called kia corporate office in irvine (800)333-4542 and explained to "lorre" the problems that my car has and that i took it to kia of orange which they couldn't fix in addition to their bad customer service that i had anytime i took the car for service. her response over the phone and with her emails was pathetic,in denial and supportive for the kia of orange. i will never buy a kia/junk again.