On the evening of july 22,2019 i was leaving targets parking lot put my vehicle in reverse and when i put in drive my 2015 kia soul took off. the rpms were the highest it could go going 40 miles p hour in a busy lot all i could was honk my horn. i tried the breaks putting in park and turning the key off. my wife and i were in shock. we hit the curb fly across 3 lanes of traffic the median and hit two cars. my wife was pinned there was white smoke in the cabin. people got her out fire dept came. my wife was transported to uci trama and i went back the next day to concerned for my wife rather than myself. wife had 8 broken ribs separated and a broken back myself 7 broken ribs and bleeding of the brain. one hour prior approx to this accident we were next store eating and when leaving to go to target the engine started making a loud clicking noise i tuned it off and waited a few mins tried again and still the same noise. then the 3rd time it was fine proceeded to target. all maintenance has been done and on time prior to this terrible accident. our lives have change dramatically
Starting the engine the idle speeds up fast, a few seconds later it slows to normal. when driving today, there was no acceleration when attempting to. vehicle was difficult for fuel to allow acceleration. i used my car all day today. this evening the vehicle won't start with the steering warning light turning on. almost like the battery was dead. the vehicle finally started with acceleration high, the the engine light turned on and stayed on. i decided not to use the vehicle and will contact the dealership. purchased the vehicle from a dealership in november 2018. these problems are new and have never occurred before. these issues occurred while driving today for the acceleration problem and the remaining non-starting/lights while stationary in my parking lot this evening.
A couple of months ago the car said we have a problem with the engine and with the cooling system kia had check it out and said nothing was wrong but it keeps going on it has a gas smell low push to do 70 on highway won't let me put on cruise control for long i can feel car ready to shake and stop needs oil all the time when i drive for 1 hr to work car starts to shake at a red light after i'm almost at work i changed battery on 3/10/19 i also changed the catalytic converters also brakes always have to change before there do on 3/15/19 have an appointment to change the flex on the car also because the oil was leaking on the engine it needed a seal and the top part i forgot what it's called replaced that's all i now for now
Tl* the contact owns a 2015 kia soul. while driving various speeds, the transmission lunged without warning. in addition, the contact observed that the vehicle shook vigorously while idling or while driving. also, the vehicle would sometimes fail to switch gears. the vehicle was taken to a dealer where it was diagnosed that the engine mount needed to be replaced. the vehicle was repaired, but the failure recurred. the vehicle was taken to the dealer again where it was diagnosed that the fuel injectors needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 14,000.
Current issues with my car, lurches forward, loses power when accelerating. kia is refusing to fix, do to me living on remote island in alaska. case #'s of calls with kia consumer assistance center: [xxx] recall information sa206 seat belt sc116 safety recall accelerator pedal sc117 logic update sc125 safety recall pinion plug options: kia buys back the defective car kia soul vin# [xxx] 2015 they sold me. kia barges my defective car to washington, and pays for my rental car until my kia is fixed and returned. kia sends tools to local all american auto repair, so they can fix this is not a game, my car has two major safety recalls, and two minor recalls having to do with software and seatbelt. i believe the kia manufacturer is obligated to provide a free remedy, and keep me and my two children safe from injury or death. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Tl* the contact owns a 2015 kia soul. while the vehicle was stationary in the reverse gear, the contact attempted to reverse but the vehicle accelerated forward and crashed into a tree. the contact attempted to depress the brake pedal, but the vehicle did not respond. the air bags did not deploy. there were no injuries. the vehicle was destroyed and towed. a police report was filed. the manufacturer was not made aware of the issue. the contact referenced nhtsa campaign number: 15v736000 (steering). the vehicle was previously repaired for this recall prior to the crash. the failure mileage was approximately 18,000.
Tl* the contact owns a 2015 kia soul. the contact received notification of nhtsa campaign number: 15v123000 (vehicle speed control). the contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. the manufacturer had not been notified of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2015 kia soul. while stopped at a traffic light, the vehicle would not accelerate when the accelerator pedal was depressed. the contact heard a loud noise and had to shut off and restart the vehicle in order for the loud noise to stop. the vehicle also failed to start properly. the failure recurred multiple times. the oil warning light and other lights illuminated intermittently. the vehicle was taken to the dealer for diagnostic testing; however, the mechanic stated that they were unable to locate a failure. the vehicle was not repaired. the manufacturer was not notified. the approximate failure mileage was 2,000. ...updated 01/05/17 *bf updated 10/18/2017*cn
Consumer checked the vin against the recall website and it showed a recall on the accelerator pedal and the recall showed as incomplete. *bf the consumer stated the vehicle was a rental. *jb updated 04/06/16*lj