2013 kia soul. consumer writes seeking reimbursement for vehicle repairs. *ld *js
Tl* the contact owns a 2013 kia soul. the contact stated that while driving at approximately 60 mph, the check engine warning indicator illuminated. the vehicle was driven to the dealer darcars lanham kia (9020 lanham severn rd, lanham, md 20706) where it was determined that the catalytic converter and two oxygen sensors had failed and needed replacement. the vehicle was not repaired. the contact received notification for nhtsa campaign number: 19v120000 (engine, engine and engine cooling) on april 12th 2019. the vehicle was driven back to the dealer where it was awaiting an evaluation from a kia headquarters mechanic. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 106,000.
Tl* the contact owns a 2013 kia soul. while driving approximately 65 mph, the vehicle stalled and the check engine warning indicator illuminated. the contact also mentioned that the vehicle failed to accelerate. the vehicle was taken to gossett kia (1900 covington pike, memphis, tn 38128) where it was diagnosed that the catalytic converter needed to be repaired. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 138,000.