Below you may see the STEERING components and the number of complaints they received.
Tl* the contact owned a 2012 kia soul. while driving at an unknown speed, a vehicle in front depressed the brakes abruptly causing the driver to crash...
Tl* the contact owns a 2015 kia soul. while driving at an undetermined speed, the driver lost control of the vehicle, veered left, and crashed into an...
My daughter was traveling on a country road at 50 miles per hour. another vehicle crossed into her lane, hit her head-on and she died on the scene. wh...
Steering wheel makes a clicking/knocking noise when turning to the left or right.
Tl* the contact owns a 2013 kia soul. the contact stated that the steering emitted a clicking sound when turned to the left or right with an abnormal vibration. the vehicle was taken to (deland kia located at 2322 south woodland boulevard, deland, florida, 32720, (866) 809-7175, to be diagnosed. the contact was informed that the failure was due to a failure in the steering coupler. the vehicle was not repaired. the manufacturer was contacted. the failure mileage was 35,162.
In starting the car, i have had a dozen incidents where the ignition is frozen and i can not turn the key. i try wiggling the steering wheel, wiggling the gears, removing the key, waiting, etc. on several occasions it has been 5 minutes before i was finally able to turn the ignition on.
2012 kia soul now making a clunking, clicking or popping noise when turning the steering wheel right or left with slight play in the wheel. upon researching online what it could be i have discovered complaints all over the web of the same issue. people being told by mechanics if not fixed it may cause accidents due to steering failure, but that kia refuses to correct the problem or recall these vehicles despite being aware of the issue for years now.
Vehicle pulls sharply and abruptly to the right at speeds above 45-50. when i test drove the vehicle, i mentioned to the salesman that i thought it was pulling to the right, of course he didn't feel it, but would have it checked. after purchasing the vehicle in april, and owning it about 7 months, this problem is worse. i took it back to the dealership where purchased, and was told this was normal due to the lane keeping assist function. if this is the case this is dangerous due to the fact that it is a very sharp and abrupt pull to the right, with no warning.
I had 2 recalls carried to university kia, huntsville alabama. days later the car broke down had to have it towed back to said dealer to find out original service coordinator was fired told he was not performing recalls. my car has been back at dealer for 8 days now not fixed was told converter was stopped up and computer had not been upgraded. leaving us with no transportation to get back and forth to work. need help!! please
Steering is shaking and requiring need to turn wheel more than usual to turn when driving. making noise when driving.
Steering wheel makes clicking sound when steering and also while vehicle is not.in motion. after much research, i believe it is the steering coupler which is very dangerous to drive due to the chance of steering wheel locking up while driving. i should not have to pay for this since many other people online are reporting the same exact problem. i have not received a recall notice, but i am scared of driving my car if it is not fixed right away. this is a hazardous problem and it needs to be addressed.
Started with a clunk sound, then all of a sudden the vehicle would not steer. i was in a mass of traffic so my speed at the time was slow and i was able to drift onto the side of the road luckily. dealership tells me the vin is not in the recall, but i see this same problem recalled half a million times. they will not fix the issue, which comes at a tune of $1600.