Days previous to event was getting warning alerts on different problems. called dealership when warning alerts continued happening. on day of event was driving on major route, when power steering became difficult as i pulled over the entire car shut down. no lights, no braking, no hazard lights to engage all systems down.
Tl* the contact owns a 2019 kia sorento. the contact stated that while driving at 45mph, auto lane correction warning light illuminated. the contact lost control of the steering somehow managed to gain control which was difficult to steer the wheel and veer to the shoulder of the road. the contact then turn the vehicle off and back on and drove at low speed to the residence. roadside assistance was contacted and towed the vehicle to greenway kia of hickory hollow 5406 target dr, antioch, tn 37013 (615) 731-0099 where it was diagnosed that the alternator failed needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure. the contact was informed that the vehicle was not subjected to a recall. the failure mileage was approximately 10,200. b
Tl* the contact owns a 2019 kia sorento. while driving 30 mph, the steering wheel failed to move and all the instrument panel warning indicators illuminated. the vehicle was taken to scott kia of springfield (321 baltimore pike, springfield, pa 19064, (610) 544-0100) where it was diagnosed that the power steering assembly needed to be replaced. the vehicle was repaired, but the failure recurred. upon leaving a parking lot, the steering wheel seized and failed to move. the vehicle was taken to the same local dealer who stated that the power steering parts were on backorder. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 4,000.
2019 kia sorento experiences swaying at interstate speeds. must continuously steer left and right to keep it in the lane. in light wind it is much worse. kia did not find a problem. the vehicle has 3100 miles on it. when purchased it only had 16 miles on it.
In stationary position. car off. the plastic covers on the bottom of the steering wheel broke off. the plastic connecting them did not match and is of poor design.