2019 kia sorento, purchased on 8/11/19 that has had an issue with vibration since day one.. one dealership told me that it was flat spotted tires and that i would need to take it back to the dealership where it was purchased. dealership where it was purchased said it was high radial force on two tires and replaced those two. vibration was still there and i took it back again and was told that the tires were just crappy(brand) and there was nothing they could do about it, but i could replace them. i contacted kia consumer affairs and they agreed to give $750 toward a new set of tires, which i had put on and am still waiting on my $750. you guessed it, the problem with vibration is still there at low and high speeds. in fact, i have video of my water bottle shaking in my cup holder with the vehicle parked. also there is a major issue with hesitation with this new 8 speed transmission. the dealership told me that i would just have to go somewhere else for another opinion. worst experience that i have ever had with a brand new vehicle.
I was driving in a normal freeway, beautiful day, suddenly for not reason my fron windshield got a crack, out of the blue, very scary. i did call kia right the way, i told them i was driving from la to san francisco on the freeway 5, on vacation for 4 days, what happen, i was afraid the crack continue expanding, they told me to take the car to a dealer & they will take care of it - when i came back after my vacation with the kids, we called went to dealer kia in glendale, they said was a rock!! won't cover it, i called manufacturer again, they said don't worry go again to dealer they will help you out, nobody is helping us, car is not safe, we had been mistreated, verbally abuse 7 nobody is doing anything to help us out. car was brand new, less than 30 days, defective, you can trust this car, it is a rip off!! very upsted & deapointed with kia, 1st and last time. i have been driving for over 30 years, never had a situation like this with any car
Blind spot warning quits after extended driving in heavy rain. which i understand but it will not work for a week or so after. dealer worked on it twice already. kia tec says this is normal. find it hard to believe this is normal if, it just stopped working during the rain is one thing, but not to work for a week after is not right. bought this car because of this safety feature and paid good money for it. the dealer agrees with me and also says its not right ,but kia does not want to back up this warranty. kia has a 9 or 10 point bulletin on when this feature will not work but will not tell you before you buy the car. the dealer agreed with me kia has a moisture problem, but won't do anything about it.
In any dark area when using low beams are used a shade comes down across front windshield and you can not see out in motion and stationary dark city streets , back rds.any where it is pitch dark.