For about a year my car would stall when i would turn. it would happen occasionally. sometimes it would be more frequent than others. then last week i was driving and the engine cut off again and i had to pull over and put it in park and restart start the car again. this is very dangerous. if i were on the highway and this happened it could cause a serious accident.
On april 1st, the engine on my vehicle failed. i had it towed to midas for repair. the mechanics informed me of excessive sludge in the engine that resulting in the timing gear and timing solenoids failing. on april 7th, i learned that kia was recalling specific makes and models for engine failure through a friend. upon investigation online, i saw several stories published about the information. subsequently, i contacted the dealer where i purchased the vehicle. since purchase, i moved out of state. i was told to contact the nearest dealer, which i did. i had expected a return call, but never received one. i also contacted kia directly. they informed me that a recall notice would be sent to my home the week of may 19th (keep in mind it is april 7th). nonetheless, midas replaced the timing gear at approximate $1,500 and another mechanic replaced the solenoids at $175 plus parts. he also noted that there was an issue with the crankshaft position sensor and camshaft position sensor. i contacted the local kia dealer to schedule an appointment to have the vehicle looked at. when i explained to the service representative that there was an recall on the vehicle for possible engine failure, she advised me that it was only a bulletin and to bring the car in to be inspected. the next week, when driving the vehicle to the dealer and while attempting to pass a car with an 18-wheeler coming in the opposite direction, the engine failed. i had to have the car towed to the dealership where it has been ever since. i was informed by the service department that they were working with kia because i needed a new motor, and they asked for service records. i did explain that i did not have a complete record of oil changes. see attached email. i was informed today that kia has denied my claim. the dealer is attempting to get the district manager to push for approval.
I received a manufacture recall number sc147 notice from kia. as of today 7/3/2017. i have not received a repair notice from kia for the repairs.
Tl* the contact owns a 2014 kia sorento. the contact stated that the engine seized while driving 80 mph. the vehicle was towed to a dealer (the kia store, 5325 preston hwy, louisville, ky 40213, (888) 214-1809) where it was diagnosed that the engine assembly needed to be replaced. the contact was not included in nhtsa campaign number: 17v224000 (engine and engine cooling). the manufacturer was notified of the failure and provided no solution other than the dealer replacing the part. in addition, the dealer replaced the ignition switch per an unknown recall. the contact had two keys and the dealer later provided one key, stating that the contact would need to pay for the second key. the failure mileage was not available.
I received a recall letter #17v224 on my kia. i recently took it back to the kia dealship i leased it from and service department ran a test on it and changed the oil which was changed in april. i was advise i need to buy a cabin air filter of $60.00. which i can't afford because i'm on short term on my job.i have complain about rattle noise from the engine and sounds from the bearing or axle. i lately been having problems with air blowing and only one aux plug work. i always having to get tires fix and aired up. my sister was killed last year in a suv that had a recall on it same as my kia does and this kindy have me nervous of driving my kia but this is my only transportation. i asking for any help to resolve this i make my payments and need a reliable ride for me and my kids and mother.
Got a letter from kia stating that they are having problems with the bearings and rods in their 2012-2014 2.4l gdi motors, they are extending the warranty to 120,000 miles. a few months later the motor slung a rod and is now trash. towed it to sons kia in mcdonough, ga, they confirmed they were extending the warranty and knew this is a common problem. in fact there are 9 others sitting in the parking lot with blown motors in front of mine and they can't even build the new motors fast enough to meet the demand (they're on back order). they told me i needed to produce receipts for oil changes, from the time i bought the car. i bought it used and have only put about 20,000 miles on it (66,000 total). i changed the oil myself and didn't think about hanging onto the receipts. i was able to produce one receipt and all my bank statements showing when i went to autozone and a log book of all the oil changes, mileage and dates. kia told me that wasn't good enough and denied my claim for the warranty. they told me they would tear down the engine and go through it to see if there is slug built up in the motor (knowing there will be due to bad bearings and rods) and if there is i'm responsible for the labor which would be about $500 dollars or so. they are trying to weasel their way out of fixing a problem they know they created. they don't care that they are screwing their customers over. they know they are responsible and not only are they weaseling out of fixing it they are doing everything they can to avoid a recall because they would have to swap every motor from 2012-2014. they are hoping that no one can produce their receipts so they get away with as little damage to themselves as possible. instead of doing the right thing and taking care of their customers and the problems that they caused. there's a class action lawsuit already against kia already for this problem. *tr
Tl* the contact owns a 2014 kia sorento. the contact stated that the check engine warning indicator intermittently illuminated and there was an abnormal noise progressing from the engine. an independent mechanic inspected the vehicle and recommended that it be taken to a dealer for servicing. the dealer and the manufacturer indicated that the vehicle was excluded from a manufacturer recall. the contact was uncertain of when the vehicle would be repaired. the vehicle had been parked for months due to the condition and was not repaired. the vin was not included in nhtsa campaign number: 17v224000 (engine and engine cooling). the failure mileage was not available.
Vehicle described was purchased by us 8/10/16. received notice from kia on 8/29/16 that engine could "fail", basically come apart. concerned with safety of family if wife was driving down the road or in a remote area and this occurs with her and grandchildren in car. why would this not be a recall item. please let me know why it would not be a recall item. trying to avoid a potentially serious accident. told to keep paperwork in glove box if it happens.....really? please help.
Tl* the contact owns a 2014 kia sorento. the contact stated that the engine failed. while driving, the vehicle decelerated and emitted a loud ticking noise. the vehicle was taken to the dealer where it was diagnosed that there was oil sludge in the engine. the dealer stated that the engine needed to be replaced. the engine was not replaced. the manufacturer was notified. the vin was unknown. the failure mileage was 60,000.
Car just stopped running while driving down the street. engine light came on. i restarted car, drove it to a pep boys, they plugged it in to get the error code for why the engine light came on, but by that time the light had gone off so they weren't able to get the code. i took it to the kia dealership i bought it from, but the service person was dismissive. this was a year ago, but now i see that there is an impending recall on that model.
Tl* the contact owns a 2014 kia sorento. while driving 60 mph, there was a loud abnormal noise and the presence of smoke emitted outside and inside the vehicle. upon further inspection, the contact lifted the hood and noticed flames near the motor. the vehicle was coasted over to the side of the road. the fire department extinguished the flames. a police report was filed. the vehicle was towed to a dealer, but was not diagnosed. the vehicle was parked at the dealer's for weeks. the manufacturer was notified of the failure, but it was uncertain as to when they would investigate the failure and provide a permanent remedy. the approximate failure mileage was 31,000.
I have two major safety hazards going on with my vehicle that i fear for the safety of my 4 children and wife when we're driving on the highway, and other fast roads. the first issue is the electrical. it first started back around 40,000 miles when i took my kia to a kia dealership in naperville, il and they told me both low beams were out, so they replace them. ever since, i've been replacing these bulbs every 3-6 months because they keep blowing out while driving and it's against the law to use high beams, so i'm driving in pitch black. now, just 3months ago, both of my brake lights go out, at the same time. three years ago my back up camera stopped working, and hasn't worked since. at 57k miles my engine was recalled for engine failures, ad within the last 6 months i've experienced stalling, stuttering, knocking while driving on high ways, at red lights, in traffic. furthermore, in september 27, 2019 my engine oil was completely undetectable on the dip stick when i took it in for a routine oil change at 99,664 miles. also, back at 64,977 miles during routine service, it was low. with these concerns, i took my kia in today to the gerald kia north aurora, il, they ran diagnostics and said everything was perfect. they said they cannot explain why my bulbs keep burning out. the tech manager also stated that the stalling and knocking in my engine is because my engine had no oil in it. he checked for leaks, and didn't find any leaks. my last oil change at a jiffy lube, they told me the same thing at 99,664 miles, it was almost dry. at todays service, mileage is 102,554. that means 5 quarts of oil burned up in 2,890 miles or most likely way sooner because after 1.5 months of the oil change i started experienced stalling, knocking, stuttering in the engine, so that must have been at only 1000-1500 miles. i put in a claim with kia consumer affairs, but i'm not satisfied.
While driving at posted highway speed, a noise developed, seemed to come from the front of car, pulled over to check the source. seemed to be coming from the engine, quiet at idle, more like a knocking sound when reving the engine above idle rpms. no codes or warning lights visible on dash brought to kia dealer for diagnosis.. was told the complete engine needs to be replaced, internal engine problem. will be covered by warranty. i travel by car extensively long distances, fortunate it didn;t happen on one of my trips. this happened while summering in massachusetts. my home is in florida.
Tl* the contact owns a 2014 kia sorento. while driving various speeds, the vehicle hesitated intermittently. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 35,000.
Aug 5 2014 was driving home engine just stopped, which makes braking and steering very difficult. got engine started after a few tries ,drove home without further incident. called kia, had towed to local dealer. dealer could not find any codes or problems. mileage 9500. on jan 7 2015 car would not start in parking lot at work. managed to get started, drove 500 yards and engine quit at a stop light. restarted engine, started up a hill and after 500 yards or so engine quit again. restarted again continued home without incident. on jan 7 2015 left work, engine quit again. restarted and continued on. after 8 miles engine quit while traveling up a slope on snow covered road. car slid backwards into a ditch. restarted again, pulled the car from ditch, continued on. after a mile, engine quit again. restarted and continued home without incident . mileage 14000. called kia upon arriving home. they arranged a loaner car for us and we took sorento to local dealer again. dealer put 30 miles on car without incident and checked computer for codes. none found. kia engineering instructed them to check all grounds. no problems found. kia engineering is currently sending a data recorder to dealer for installation on car for 30 days to monitor systems. hopefully we will have the same problem so data recorder can pick up the problem. only problem is we are scared to drive the car for fear of a major accident. kia does not seem concerned at all about our well being or anyone else's should we be in or cause an accident. kia actually told us they were not worried about hypothetical situations. mind you we live in northwest pa. the weather is less than hospitable much of the time during the winter months. *tr
Tl* the contact owns a 2014 kia sorento. the contact stated that the vehicle engine would roar extremely loud. the contact took the vehicle back to the dealer, who stated that they could not diagnose the failure. the contact then took the vehicle to another dealer where it was determined that the failure was caused by a block in the engine. the contact was advised that the entire engine would need to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 10.
On january 2014, i bought a kia sorento, 2014. on the same day i notice a strange noise on the engine. i took the car back to medina auto in caguas, puerto rico (dealer) and they said that the noise was due to the gdi motor type. i took the car several times back the dealer, with the same feedback. "the noise is due to the gdi motor type". my wife too the car back to medina auto for it first oil change and i again ask to check the strange noise on the engine... they immediately said to her that the noise was because the engine type (gdi). they call my wife to pick the car as it was ready. i went with my wife to the dealer to pickup the car, because that noise was not right. when i get to the dealer, they told me the same thing. the noise is due to the gdi engine type. i request that before i turn the car on, a mech technician be with me and that he personally confirm that the noise was the gdi. well this time they found that the engine block was bad and it had to be replaced... if it wasn't for me, that i push them to re-inspect the noise, my wife could it be driving the car and i wondering what could it happen to her.. after requesting the replacement of the unit with a new car and since i notified several times medina auto of the noise, the dealer refused to replace the car with a new unit and only offers to fix the engine. i am writing to you, because this is not the first time i am listening to this situation with the kia sorento 2014. any noise for the kia in the engine is the gdi... what could it happen to my wife and kids if the engine stop running or crank while my wife was driving it? there is something not right with the kia sorento 2014, and the dealers and service departments are failing in identify the situation that could potential can cause an accident... every noise in the engine is the gdi for kia, the dealers and service departments..... *tr
I just bought a new kia 2014 sorento. the engine roars and now i am getting a burning smell. *tr