Excessive unsafe steering, especially, at highway speed 50mph or above. unable to safely keep jeep in driving lane at 50mph or above. i owned a 2016 jeep wrangler without steering issues, so the 'it's a jeep thing' argument doesn't fly with me; there is a serious unsafe problem with the steering on my 2019 jeep wrangler jl unlimited! i was driving on the pennsylvania turnpike (legal posted speed limit 70mph), i was only able to drive 55mph safely and was forced to exit at the first available exit because i was in fear of crashing due to the need to constantly correct the vague steering. hindsight, i should have kept my 2016 wrangler! the 2019 wrangler drifts to the left and right, especially, noticeable at 55mph or above. i am a seasoned driver and have driven many different makes and models of cars and motorcycles; i have never experienced a total lack of trust in a vehicle, until this 2019 jeep wrangler unlimited.
St. charles chrysler dodge jeep ram sold me a brand new car and then i discovered there was a recall on it, issued a month before purchase. i was having problems with vehicle wandering and loose steering wheel with at least 2 inches of give. difficult to maintain straight driving. constant steering correction needed. it is in for the recall repair today, 13 days after purchase. dealer did not take care of this recall nor did they inform me of it when i purchased the vehicle.
The 2019 jeep wrangler unlimited rubicon has loose steering which causes the vehicle to wander left or right while driving straight in both city and interstate scenarios. it requires constant correction and if you hit a big gust of wind, it's very hard to control. i've had it for just over 1 week and has approximately 800 miles. i've lowered the psi in all tires to the documented 37 psi and had the steering wheel dampener recall completed, but the problem still exists. i've taken it into a jeep authorized service center and they adjusted the toe, but said that the vehicle is operating as designed even with approximately 2" of play in the steering to both left and right after all adjustments. we test drove other 2019 wranglers on the lot which experienced the same problem. they continue to claim this is a jeep thing, but others have reported no problems with their steering and have videos online showing they are not constantly correcting. i asked them to replace the track bar, drag links, and ensure all steering components are tight and on spec, but they will not replace any parts under warranty because they said it will not fix the issue. they will replace the parts if i pay out of pocket.
Immediately upon delivery by dealer, steering malfunctioned on new 2019 jeep wrangler. steering wheel had 3-4 inches of play turning to either right or left which caused 2019 jeep wrangler to wander and made it impossible to steer accurately and stay in lane. problem is worse on highway and at higher speeds. brought back to dealer where purchased twice and to two other jeep dealers. all test drive vehicle and acknowledged problem. last dealer said all known recall repairs had now been completed and acknowledged that problem persists and vehicle is unsafe to drive. vehicle remains at that dealer after four separate unsuccessful attempts by dealers to fix problem. complaint filed with fca/jeep and awaiting response.
Severe, exhausting and near constant unsafe steering to keep jeep in driving lane. especially, at highway speed 50mph or above. there is a serious unsafe problem with the steering on my 2019 jeep wrangler jl unlimited rubicon! i was in fear of crashing due to the need to constantly correct the vague steering. the 2019 wrangler drifts and seems to over-correct both to the left and right. it feels like i'm on a rocking boat.
Steering has about a 2 inch dead spot in the middle where when you turn the wheel and the steering does not respond. it also has a "wandering" over the road that gets amplified with the dead spot. you wind up constantly doing small steering corrections to compensate and it gets tiring to do so. feel like you are wandering in your lane even though you are on a straight road. been to the dealership 3 times for this and still no fix. they've replaced the steering gear box and the damper (per fca recall). the first 2 trips to the dealer yielded them basically blowing me off ans stated it drives as designed. that's not correct, it does not drive correctly.
Wrangler sahara has appx 3" of play in the steering each side of center from side to side before it engages wheel movement while driving on city streets. even at low speeds of 30 mph you have to constantly fight and correct the steering wheel left/right between the 10 o'clock and 2 o'clock hand position to keep the car straight in the lane or it wanders out of lane. problem is worse at 55 mph+ on a highway and feels unsafe to drive above 55 mph. it looks and feels like i am weaving in the lane side to side down the street. i am waiting to get pulled over by the police for suspicion of driving under the influence. vehicle is brand new with only 250 miles on odometer. i have owned other jeeps and own an 11 year old wrangler that does not have this issue. in 30+ years of driving every vehicle you can imagine, i have never had a car with steering like this. you should not have to constantly move the steering wheel back and forth to such a degree to maintain lane position. completely unsafe. an investigation needs to started so jeep will correct this and not give people the run around at the dealer like others are experiencing.
New vehicle with 1800 miles. there is a noticeable dead zone, 'play', when the steering wheel is centered and driving straight. also, because of the dead zone, the vehicle does not seem to be able to drive in a straight line most notable at highway speeds. the jeep seriously wanders on straight roads without constant correction. these issues have been documented documented here: https://www.tflcar.com/2018/09/2018-jeep-wrangler-jl-steering-problem/ and her: https://www.tflcar.com/2018/12/2019-jeep-wrangler-steering-issues/ and with multiple other sources.both issues happening simultaneously could result in inavertent lane change with serious consequences! in the current environment of safety technology, lane departure, closure warnings etc., to produce a vehicle with these design flaws should be criminal. please take action on this!
Steering wanders back and forth at all speeds and on all roads.
Loose steering/"dead spot" causes there to be play when attempting to drive straight. this can cause the vehicle to be difficult to maintain a straight path. even more pronounced at highway speeds. dealerships describe the vehicle as "operating as designed"
Steering wanders from the first time i took position of the vehicle. the steering would pull to one side and when make a little correction, it would pull to the other side. this is a constant problem. it didn't matter if i was driving at 25 mph or 50 mph. i thought it would improve the more i drive it but it did not get any better. the vehicle had been at the dealer's service department four times. the steering box was replaced on the third time that was brought back to them. the problem had not been corrected. the vehicle had been returned back to the service department since december 26, 2019. i was told that they're waiting for a tech from fica hopefully by mid-february 2020. the service manager told me that fica advised them that they've done all they can do and not to touch the vehicle until a tech from fica checks the vehicle. i advised the manager that this is a safety issue and i was not taking it back on the road. so the vehicle is sitting at their parking lot. the service department have had the vehicle for over 3 months so far and counting.
Jeep has dead spot in steering, especially at high speeds which makes it wander all over the road. suspension and linkage seems tight so it seems like a electric steering programming/calibration issue. dealer tells me nothing is wrong. they are wrong!
Loose steering, lots of play, wandering all over the road. took the jeep back one week after i bought her, dealer looked at her, acknowledged it was dangerous and forced me into a loaner because of the danger and wouldn't let me take teh jeep home. eventually changed the power steering box. i picked it up and it still had excessive play in the steering wheel and was wandering all over the road and needed constant correction. called dealer they claimed it was driven by the shop foreman and was now as intended. when stationary you can see the excessive play in the steering wheel. when in motion, especially on highways the excessive play becomes seriously dangerous when the vehicle wanders because you have to make sharp adjustments fast with a non responsive steering wheel.
2019 jeep wrangler unlimited moab jl - no modifications, all stock, the steering severely wanders. noticed after, about 1500 miles the jeep will drift or wander into other lanes for no apparent reason. some time the jeep would drive straight, other times not so much. the vehicle is hard to keep straight with in a single lane. took the jeep to my local dealer and they could not find anything wrong, even with all the jeep tsb's concerned that could lose control of vehicle as is wanders into other lanes. note: i had a 2017 jeep unlimited jk with no steering issues.
Since taking posession of the jeep i have experienced major steering wandering. i have almost gotten in an accident twice as a result on a major highway. the truck has been to the dealership several times but all they do is tell me there is nothing wrong. i have spoken to many other jeep owners who are experiencing the same issues. i am fearful for my families safety at this point. actual issue details: the steering will turn right or left unexpectedly. there is easily 2 inches of play in the steering as it is so when the truck wanders it is very difficult to keep it straight. this issues is most apparent on the highway but you can feel it as you drive around town.
2019 jeep wrangler rubicon jl - no modifications, all stock. steering issues. i noticed at about 250 miles, the jeep will drift in to other lanes at any given time for no apparent reason. trying to correct, causes a wobble. it is very exhausting and frightening just trying to keep the jeep in a single lane going forward at highway speeds while drifting and correcting. i took the jeep to my local dealer and they told me there was a new recall that came out just days ago. the recall was for a new steering damper. i drove it for about a day and all seemed fine. now, the jeep is back to drifting again, i think not as bad but i do not have much to compare as i am now at 750 miles and owned 2 weeks. i am very concerned that someone could get very hurt when the jeep drifts in to other lanes or off the side of the road. i did not buy my jeep so that i could use it off road or to modify. i bought it because i liked exactly the way it was. i am not interested in selling, trading, or using the "lemon law". i am strongly urging the nhtsa please open an investigation into the steering issues before people start getting seriously hurt.
Loose steering wheel. having to constantly adjust tjhe steering wheel to keep the car driving in straight line. the dealer claims that's how a wrangler should drive. i've driven other 2019 wranglers and non of them had the same issue. jeep care are providing a horrible service and so far they didn't proved any solutions, the case manager is avoiding my calls.
We ordered a brand new 2019 wrangler sahara to our liking. i was so excited to drive it home from our dealership about an hour away from our home! that was until i actually started driving it . there is a big dead spot in the steering as you and jeep already have been made aware! it's all over blogs and your site. it was a very scary experience on the highway, actually white knuckled it all the way home. i probably should have simply drove it back to the dealership and left it there. i had the service manager come and pick it up at my house as i was not willing to drive it back to them for fear of crashing or causing an extremely horrific accident! they did come and get the jeep and drove it back , however they hit bumper to bumper traffic and did not have the chance to experience the unsafe steering issue. they did change the front steering damper and claimed that no shimmy present after their test drive. not possible! i am not blaming fitzpatrick's of ansonia for this i am holding jeep solely responsible for this dangerous issue. i guess my question to you is when will jeep be held responsible to remove these vehicles from the streets. i feel that a $53k jeep shouldn't be scary to drive. i have no other choice to to use this vehicle as i don't have a spare as i'm sure that most don't! i filled out a survey that jeep sent me asking for a phone call for this matter and have yet to hear back from them. please help!
While driving vehicle home from dealership after purchase i noted a dead spot in the steering of about 3 to 4 inches where there is no steering response to movement of the steering wheel and the vechicle was dangerous to drive as it was extremely difficult to keep it in my lane. i have worked with jeep cares and have opened 2 cases, 58775069, 59043175 and have been to 3 different dealerships trying to get this fixed. the 1st 2 dealerships drove the vehicle on and stated there was no problem, this is how jeeps are designed. the 3rd dealership drove it with me in the car on the same type of roads i drive (2 lane country roads with no shoulder. they noted that the alignment was off and re-aligned the steering. this did help with the exteme swing the vehicle would take on its own into oncoming traffic or toward the shoulder but did nothing to resolve the 3" to 4" deadspot in the steering. i will be opening a 3rd jeep cares case this week. this dead spot causes what i would call "driver induced oscillation" as minor of fine steering corrections are exaggerated with the 3" to 4" deadspot so you inadvertantly overcorrect and then have to re-correct the otherway again thru a 3" to 4" deadspot. the vehicle is a danger to myself and others on the road. jeep seems to be trying to avoid the buyback or lemon law by stating there is no problem the vehcile is designed to have a 3" to 4" dead spot in the steering. the vehicle extremely difficlut to keep in its lane while driving on 2 lane country roads at standard road speeds of 35 to 50 miles per hour, with no shoulder.
Loose steering can't keep vehicle in lane excess play in steering wheel have to keep moving steering wheel back and forth been to dealer 3 times replace track bar and alignment no better 1 dealer said that all drive like that .very dangerous,my wife will not drive
Steering feels loose and constantly wanders all over the road. vehicle will not drive straight and always drifts to one side or the other.
(in motion). as in many forums and youtube videos, the steering wheel of my car feels shaking, wobble or loose in the high-ways or above 30 mph. this situation is making it hard to keep the vehicle going straight on the roads. beginner drivers could get nervous with this feeling and cause accidents, as well; for the normal drivers to keep the car straight must constantly (beyond of current standards) give inputs to the steering wheel, getting tired sooner compering with other drivers, the jeep is increasing the probability of accidents because of this due is like being fighting against the steering wheel and the only answer from jeep is "the car is like that" which is really dangerous.
My steering wheel was not centered since i first got the car which was about 3 weeks ago. it has already been in service 3 times. been at the dealership for 4 days out of the 3 weeks. they did the alignment twice and it did not solved. the steering wheels also waunders and does not track properly. it is very scary driving on the high way while trying to maintain control of the car to stay inside the lanes. definitely a dead spot and the steering wheel does not response well. my car is still at the dealership. brand new car and no solution at the moment. also the radiator fan is very loud and unusual but i was just told it is common. also my automatic engine shut off does not work at times.
Since vehicle was new, bought in june of 2019 the vehicle wanders on the highway needing constant correction. the steering has a very loose feeling. dealer and fca calls it "operating as intended"
Steering is weird it randomly jerks to the right and left, i have taken it in multiple times and they can't seem anything wrong with it but it can't be safe that my jeep jerks and veers while driving
The steering is scary, very loose steering, worse on hwy speeds but even city driving also. constant adjustments required to stay straight on hwy, i feel like i look like a drunk driver, it's exhausting to drive. there seems to be dead spot dead center 12oclock and has excessive slop.
The jeep wanders all over the road. it is hard to stay in my lane especially when going 50 mph or greater. it is so aggravating. people honk at me. i can't look away to change the radio station because when i look back i am already wandering to the next lane. the steering has too much play. it has been this way from day one. it is unsafe to drive on the highway. i just want to put a sign on my jeep that says, "it's the jeep, not me." my husband bought me this for our anniversary and i hate it. i would rather drive our 2006 jeep that drives straight and steering is tight. we already did one factory recall and it did nothing to change the steering.
The steering is loose. over 1 inch of play in steering drifts to left and right and unable to control at any speed. constantly have to fight the wheel. i am afraid to drive it. $52,000 to remain in the dealership repair shop is pathetic. i took mine back after 3 days and now i am fighting and filing lemon law. i was told by the dealership chrysler told them not to fix it until they determined if a recall would be sent out, but they knew there was a problem.
Steering on our new jeep wrangler is all over the place. you constantly have to correct as the car moves from side to side causing a very dangerous situation and the appearance you are an impaired driver. it is not safe to drive this car and it is brand new.
Steering wanders and has way too much play causing the jeep to drift to one side of the lane or the other and is very slow to respond to your efforts to correct the drift. dangerous.
The steering on a brand new 2019 jeep wrangler jl with less than 100 miles has very loose steering with a dead spot at the top. it is extremely challenging to maintain a lane when driving, especially at highway speed requiring constant input from the driver. under hard braking the vehicle will pull to the right. the dealer service department supposedly performed a 4-wheel alignment prior to me purchasing the vehicle after my initial compliant during test driving. this is a safety issue.
My brand new 2019 2-dr. jeep wrangler jl has a serious steering problem. at highway speeds, especially above 50mph, the steering wheel needs constant small adjustments to keep the vehicle in its lane. both i and my wife find it difficult to keep the vehicle on track in normal highway driving conditions. we feel that this is a serious safety concern. the slightest distraction of the driver's attention from the constant need for small steering corrections could and will eventually result in the vehicle wandering out of its lane into an adjacent lane, causing a high-speed accident. unfortunately, a cursory investigation of such an accident would probably and unjustifiably result in a finding of driver inattentiveness, completely overlooking the underlying mechanical cause. our dealership service representative states that he is unaware of this problem with these vehicles, even though the internet is flooded with complaints and anecdotal accounts of this problem with the 2018 and 2019 wrangler jl's. the manufacturer, fiat chrysler, has yet to provide definitive acknowledgement or remedy for this problem. given the seriousness of a steering malfunction in the 2018 and 2019 wrangler jl vehicles, and the probability of its causing or having caused serious accidents, we sincerely hope the nhtsa will engage fiat chrysler to address this problem at the earliest possible time. *tr
Tl* the contact owns a 2019 jeep wrangler. while driving various speeds, the vehicle veered left and right without warning. the vehicle was taken to lucas-smith chrysler center (636-933-5000, located at 1600 parkway w, festus, mo 63028) where it was diagnosed that the vehicle performed as designed. the manufacturer was made aware of the failure and referred the contact to nhtsa. the vehicle was not repaired. the failure mileage was 700.
Vehicle wanders on the road above 50 mph requiring constant correction.
Extremely difficult to keep the vehicle from wandering, especially at speeds 65mph and above. there is excessive play in the steering wheel, and the vehicle wanders to the right when letting go of the steering wheel, at any speed. took the brand new vehicle to the service department, where they performed an alignment, and the issue remains exactly the same.
Excess play in steering while driving. the excess play gets worse at highway speeds and requires constant small corrections in the steering in order to stay in your lane. this "wandering" of the vehicle gets dangerous as your are constantly trying to keep the vehicle from wandering into other lanes. needles to say, it is also exhausting on trips.
Steering has too much play while driving. constant movement of the steering wheel to maintain position with my lane. i've looked on line and have read many jeep owners complaining about the same issue. there may have been an issue at the factory where the computer was programmed for a 2 door jeep vice the 4 door jeep. this issue takes place on side streets as well as highway, but is more difficult to control at highway speeds.
Steering wanders and takes excessive wheel movement to control. steering box seems to have too much play. unpleasant to drive and borderline unsafe. three trips to dealer, several parts replaced, no improvement
2019 wrangler jl purchased on april 30. ordered the vehicle and picked it up at the dealership 220 miles from home and trailered it home. did not test drive it at the dealership. immediately upon driving, found the steering to be a problem. vehicle wanders all over the road. nearly impossible to keep it in the lane of travel at speeds over 45. this is keeping us from driving it regularly and only use it when making short trips in town (35 mph and below). paid nearly $48k for this vehicle. called dealership. they said they have not heard of this problem before. this vehicle is dangerous and i am stuck with it for now with no option. hopefully, a recall takes place.
Steering is very loose and requires constant correction. i bought this on 4/24/2019 brand new. it is extremely dangerous because it steers left or right on its own without driver input. this needs to be fixed before someone dies. this is not a "jeep thing". it's not normal. this is a serious safety issue. it should not be attempting to change lanes on its own.
Steering is all over the place, drifts across lanes at highway speeds, has a dead spot at center. hard to keep it on the road!
While driving 3 times in 229 miles the power steering system has suddenly stopped working. not steering easily at all. no lights. no warnings. no alarms. no errors. all three times it just came back on 1/4 to 2 miles later.
The steering wanders at highway speeds. it is impossible to maintain a straight line while driving with out continuous driver input. there seems to be a momentary lag from the input to the steering wheel before the vehicle changes direction. while driving at highway speeds, the vehicle is always moving slightly to one side, and when sufficient correction is made, the vehicle is wandering to the opposite side. i have owned my vehicle for one month. i initially brought it back to the dealership and they replaced the track bar. this did not solve the issue.
Steering at speeds above 25 mph with this vehicle you will notice that there's too much play in the steering, requiring constant corrections especially on the freeway. drifting from left to right trying to keep the vehicle between lanes on the roads/freeways can to lead to drivers fatigue; which could lead to a serious accident.
Wandering loose dead steering, brand new vehicle with only 176 miles. the vehicle wanders as you drive down the road, trying to stay in a straight line requires much vigilance and attention, if you look down to adjust your temperature or adjust the radio, the vehicle will veer towards another lane of traffic even though you've made no steering input changes, then you need to move the steering wheel 1.5 to 2 inches to start to get steering input to correct the vehicle from the other lane and back into yours. it should be more responsive. the vehicle requires excessive steering and veers on it own. also when driving at highway speeds and you encounter a bump or pothole, the vehicles front end will shake wobble as if you've lost control for one to two seconds, i would hate to encounter this going around a turn at a freeway speed. this brand new vehicle in the year 2019 should not operate this way, it is unsafe for those inside the vehicle and possible others when it veers on its own.
At speeds greater than 40 mph, there is about 1.5 inches of play in the steering wheel at top dead center. this vehicle is difficult to keep in the lane in windy conditions at highway speeds (60-70 mph). star pub s1819000003 was performed, track bar and steering damper were replaced. wandering is less, but no change in the excessive play. opened jeep wave case 58745605. case was closed by fca stating that the steering was as designed and a normal characteristic of the vehicle. the dealer had me drive two other comparable vehicles and indeed they all wander and have play in the steering as does mine.one was even worse. this steering characteristic is borderline unsafe in windy conditions on a two lane road and fca is offering no fix at this time.
Steering feels loose when driving at any speed. car wanders on the road and requires constant steering input to stay in the lane. feels like i am driving an old toy go-cart, with a dead spot in the steering. there is so much play that the steering wheel can be turned ~10 degrees with no change. researched that this is a chronic problem with 2018 and 2019 jeep wranglers. jeep service states that the problem can be fixed with a new track bar, but the dealers are allowed to only order one part per week. my dealer stated that he cannot order the part for another 4 days! since when can a manufacturer ration parts that are critical for vehicle safety?!
Vehicle steering is extremely hard to keep vehicle in a straight line. especially difficult at higher speeds, 60+. you are constantly fighting the vehicle. should you look away just for a second you find yourself veering to one side or another. very unsafe in my opinion. you must be extremely vigilant at all times. less than 300 miles on my vehicle. i will be taking it back to the dealership to see what is wrong. searching jeep forums this appears to be a big problem with other jeep owners and nothing is being address by jeep. i purchased this vehicle on 04/02/2019.
Excessive play in steering/ wandering on road, constantly correcting steering to keep jeep in my lane. when between vehicles on highway or just driving down the road i need to keep correcting the steering to keep in my lane. had a few close calls between big rigs on highway. i'm concerned for my family and my safety driving this new 2019 jeep rubicon 2 door. the jeep is all stock no lift kit. this has been happening since i took possession of the car on april 1st 2019
Vehicle wanders, especially at highway speeds. track bar has been replaced per tsb 02-003-19, steering damper replaced per v41 recall, and to date, the vehicle has been aligned more than three times. the vehicle still pulls to the right while driving at highway speeds (even on multi-lane freeways) despite the repairs and adjustments performed by the dealer.