Driving steadily on the highway, my driver's seat headrest exploded forward, launching my head forward and downward away from the road, disorienting me for a couple seconds. a powerful spring completely broke plastic that held a pin back, a pin which is supposed to hold the headrest back. i am young and a very alert driver, but this was unacceptable.
Tl* the contact owns a 2015 jeep patriot. while the vehicle was stopped at a traffic light, the driver's frontal active headrest restraint deployed independently. the vehicle was taken to miller's chrysler dodge jeep ram (48 kelly island rd, martinsburg, wv 25401, (304) 263-8821) where it was diagnosed that two clips in the headrest fractured and the headrest needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 43,000.
My sister was driving this vehicle came to a stop sign, while stoped her headrest ( driver seat head rest) the plastic clips that holds it in place broke. if she was driving, and it broke it havecould have sent her in a wreck. she has witnesses of the incident. this is very concerning because it is not safe and it should not come out of her pocket but the jeep dealership is trying to charge her. we can not replace it without taking it to the dealership because of wires that are in the headrest that are connecting with the seat.
The headrests on both front seats (driver and passenger)have deployed without an accident occurring. the vehicle was stopped, we were vacuuming the inside.
Vehicle was parked in a parking lot. when i returned to car, the passengers headrest had come apart. did some digging on internet and noticed i am not alone. this has happened to many patriot owners. of course most were after the 60,000 mile warranty. extended warranty worthless also because it does not cover srs. est right now is around $860.00. glad my 17 yr old daughter was not sitting in that set as she had been a couple of hours earlier. otherwise, i guess there would be medical bills in addition to car repair bills.
Hit a small pot hole & my passenger seat head rest popped open & came apart. there is no way that i can see to put it back together; it's not easily closed & i dont want to break it
When arriving on saturday 6/1/2019 at home we parked our vehicle in the garage and when we shut the door we hear a loud popping sound. not knowing what it was we inspected the outside of the car and then in the inside we noticed that the driver's side headrest had come apart. i took it into the dealership and they had indicated that the headrest had deployed due to the clips inside breaking and that i would need to pay $535 to get it repaired. i thought that safety equipment of this nature was supposed to be covered, as if a air bag had falsely deployed that would be covered. i would think that this would be a major incident as what would of happened if we were driving the vehicle or worse yet what if one of our kids were driving and what happens if the passenger side headrest deploys at any given time. i believe that the manufacture should replace them at no cost and there should be a recall on these as many more incidents of this nature have been reported.