Problems with 2007 Jeep Liberty STRUCTURE

Lost control of back end of vehicle , while driving home on a city street. brought it to a mechanic, he put it on lift and there was extensive corrosion on the metal arms holding the frame up.

Tl* the contact owns a 2007 jeep liberty. the contact stated that the body of the vehicle made abnormal whining noises when driving over bumps in the road. the contact noticed that the lower frame and control arm were rusted. the vehicle was taken to an independent mechanic who stated that the vehicle was included in an unknown recall and should be taken to a dealer. the dealer was not contacted. the contact called the manufacturer and was informed that nothing could be done because the vehicle was out of warranty. the failure mileage was 97,000. *bf. consumer was told by the repair shop the front cross member sub-frame was broken. car miles were under 10,000 and the was over 10 years olds. consumer called the jeep corporate offuce on 3/13/19. 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).' *jb

Third brake light rust, due to poor seal and design. cost hundreds of dollars in repairs, which is silent until the light falls out and damage is beyond a simple repair. i was alerted to this by the auto body shop, that told me it was common in jeep liberty, and did my research. we are the only owners, and it has good service records. spend half of it's time parked in a garage, why is this a issue. why are many jeep owners having this issue. jeep is being repaired light fell out, therefore making it unsafe to drive. i will have a bill for repair at completion. my husband was leaving our driveway when the light was noticed hanging, before it could fall out in traffic.

Tl* the contact owns a 2007 jeep liberty. the contact stated that the rear liftgate and the rear door latch failed to lock. the vehicle was not diagnosed or repaired. the dealer and manufacturer were not notified. the approximate failure mileage was 127,000.

Tl* the contact owns a 2007 jeep liberty. while driving at an unknown speed, the rear door unlatched and lifted up the glass window. as a result, the gate opened and did not close. the "gate open" indicator illuminated. the dealer and manufacturer were not made aware of the failure. the failure was not diagnosed or repaired. the failure mileage was approximately 127,000.

Tl* the contact owns a 2007 jeep liberty. while driving 55 mph, the sky slider suddenly peeled back and would not close. the vehicle was taken to a dealer where it was diagnosed that it was not part of a recall. the sky slider needed to be replaced, but was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 60,000. the vin was not available.

I was awakened by police stating that my horn had been sounding for approximately 30 minutes. i discovered that the driver's side floor compartment and fuse box were soaking wet. i took the car to the dealer who stated water was leaking into the car because the sunroof had a significant gap in the l/r sunroof glass; gap was not caused by damage. the gap was not repairable; the fix was to tape off the outside of the sunroof. this still leaves the possibility that waster can get into the inner fuse box and possibly cause a short or a fire.

Took vehicle in for n46 recall. they stated that there was level 5 corrosion, cannot complete the recall. after reviewing the information and reviewing chryslers detailed work instructions for the fix with pictures of the various levels of corrosion (see page 8 in rcrit-13v252), things didn't make much sense. i called the dealer back and they stated the threads not the frame had level 5 corrosion. further in on page 10-11 it talks about replacing these studs if they are corroded. they offered no remedy for the situation or correction needed to prepare the threaded stud, their instructions say to replace anyway. i'm left with an unsafe vehicle to transport my family in. attached are their detailed instructions as well as a picture of the area in question.

Tl* the contact owns a 2007 jeep liberty. the contact stated that an aftermarket tow hitch was previously installed on the vehicle. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the dealer refused to remedy the recall. the manufacturer was notified of the issue. the contact had not experienced a failure.

N46 safety recall - i was advised by indian trail chrysler dodge jeep that recall could not be performed due to corrosion of frame. what, if anything, can i do to insure the safety of my vehicle. *tr

2007 jeep liberty. consumer writes in regards to rear structure reinforcement recall notice. *smd the consumer stated the dealer refused to address the matter in a reasonable time. the consumer was informed the part was not available. *jb

Tl* the contact owns a 2007 jeep liberty. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact stated that the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Chrysler jeep safety recall notification the fuel tank on your vehicle has a small chance of experiencing a fuel leak during certain types of rear end collisions. *mw the consumer stated it has been over a year since she received the recall, and the parts were still nt available. recall# 13v252000. *jb

Tl* the contact owns a 2007 jeep liberty. while the vehicle was at the dealer to be serviced under a manufacturer tow hitch recall, the technician stated that the recall remedy could not be performed due to severe corrosion. the manufacturer was not notified of the failure. the approximate failure mileage was 80,753.

Tl* the contact owns a 2007 jeep liberty. the contact received a notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and stated that the parts needed were unavailable. the dealer was uncertain when the parts would become available to service the vehicle under the recall. the manufacturer stated that the parts were available. the contact had not experienced a failure.

Jeep has been exceedingly slow to follow through on the mandated recall of my vehicle--i waited well over a year for the first notice, another 6 months for the notice to contact my local jeep dealer to have a hitch installed to prevent explosion during rear-end collision,or have my after-market hitch inspected for meeting this requirement.i tried for 2 months to get an appointment for the recall but was delayed repeatedly.i only got the recall inspection performed during the course of having other paid repair work done.my after market hitch passed inspection,so no oem hitch was installed. i mailed in the original receipt for the after-market hitch to jeep as instructed on the recall postcard for reimbursement but received a phone call today stating that jeep will not reimburse me for the aftermarket hitch because it is not an oem part. i then requested to have an oem hitch put on in place of the one i previously had installed but they refuse. this recall process has been mishandled by jeep all around, start to finish, and needs to be better monitored by ntsb or other appropriate government organization responsible for compelling automakers' compliance with recalls. if i had known jeep would approve my after market hitch for recall purposes but not reimburse me, i would have removed my aftermarket hitch to sell and required jeep to install an oem hitch at their expense. it makes no sense to say that jeep's responsibility for the recall is met by the hitch i paid to install, but then refuse to reimburse me, when i could have required them to install an oem hitch at their expense had i removed my hitch prior to inspection. jeep/chrysler is getting away with something they should not. if a hitch satisfies recall requirements and was paid for by the car owner, then it should qualify for reimbursement. deeply wrong for consumers. *tr

13v252000 as per this recall i received a letter 7 months ago that jeep , chrysler would contact me when the hitch was available. last month i received a letter to contact the dealer.i did this , then i find out this part is backordered. after contacting the dealer and chrysler i have no answer. now i am filing a complaint with you . in a press release chrysler said few people are coming in and the part is available. something is wrong here and my i feel unsafe in this product and do not trust this company !. *tr

Tl* the contact owns a 2007 jeep liberty. the contact received notice of nhtsa campaign number: 13v252000 (fuel system) in november of 2014. after contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. the contact had not experienced a failure. updated 5/19/15*cn

Tl* the contact owns a 2007 jeep liberty. the contact stated that the front driver side window failed. the vehicle was taken to the dealer and the window was repaired. the contact mentioned that all the windows were replaced on the vehicle on nine separate occasions. also, the contact stated that a rubber plug also failed which allowed water inside the cabin of the vehicle. the vehicle was taken back to the dealer, where the rubber plug was replaced. the manufacturer was notified of the failure and did not offer any assistance. the failure mileage was approximatley 60,000. *bf updated 9/21/2015 *js

Tl* the contact owns a 2007 jeep liberty. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. updated 6/8/15*cn the consumer stated the recall was completed on may 22, 2015. updated 06/11/15*jb

Tl* the contact owns a 2007 jeep liberty. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2007 jeep liberty. the contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified. the contact had not experienced a failure.

Tl* the contact owns a 2007 jeep liberty. the contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). the contact stated that the part was not available for the recall repair and was informed that the estimated date for the vehicle to be serviced was january of 2015. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified. the contact had not experienced a failure.

Tl* the contact owns a 2007 jeep liberty. the contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified. the contact had not experienced a failure.

Tl* the contact owns a 2007 jeep liberty. the contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). the part needed to remedy the vehicle was unavailable. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2007 jeep liberty. the contact received a notification for recall nhtsa campaign id number: 13v252000 (fuel system, gasoline, structure). however, the part needed was unavailable to perform the repair. the manufacturer was notified of the issue. the contact had not experienced a failure. updated 12/9/14*cn the recall was completed on september 23, 2014. updated 01/08/15

Tl* the contact owns a 2007 jeep liberty. the contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2007 jeep liberty . the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline , structure). however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. the manufacturer was not notified of the issue. the contact had not experience a failure.

Tl* the contact owns a 2007 jeep liberty. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2007 jeep liberty. the contact received notification of nhtsa campaign id number: 13v252000 ( fuel system, gasoline , structure) and stated that the part needed was unavailable to perform the repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2007 jeep liberty. the contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). the dealer stated that the part was not available and placed the contact on a waiting list. the manufacturer was notified. the contact had not experienced a failure.

Tl* the contact owns a 2007 jeep liberty. the contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the parts needed for the repair were unavailable. the dealer was uncertain when the parts would become available. the manufacturer was notified. the contact had not experienced a failure.

Tl* the contact owns a 2007 jeep liberty. after driving through a car wash, the contact noticed smoke emitting from the bumper. the manufacturer was made aware of the failure and stated that they would send an inspector to assess the damage. the approximate failure mileage was 80,000.

Tl* the contact owns 2007 jeep liberty. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer had not notified. the contact had not experienced a failure.

Tl* the contact owns a 2007 jeep liberty. the contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) however, the dealer stated several times that the parts needed for the repair were unavailable. the manufacturer was not notified. the contact had not experienced a failure.

Tl* the contact owns a 2007 jeep liberty. the contact received a notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). the contact stated that the part needed to remedy the vehicle was unavailable. the manufacturer was made aware of the issue. the vin was unavailable. the contact had not experienced a failure.

2007 jeep liberty. consumer writes in regards to rear structure reinforcement recall notice. *smd the consumer stated he received the recall notice five months ago. when she called the dealer, she was informed the parts were not available, and they would not put her on a list.

Tl* the contact owns a 2007 jeep liberty. the contact stated that she attempted to have the vehicle repaired under nhtsa campaign number 13v252000 (fuel system, gasoline, structure) but was informed that the part was not available. the manufacturer was made aware of the issue.

Tl* the contact owns 2007 jeep liberty. the contact stated recall nhtsa campaign number: 13v252000 (fuel system, gasoline, and structure) had exceeded a reasonable amount of time for repair. the dealer and manufacturer stated the part was not available. the vehicle was not repaired. the contact had not experienced the failure described in the recall. the vin was not available.

Tl - the contact owns a 2007 jeep liberty. the contacts vehicle was included in nhtsa campaign number: 13v252000, fuel system, gasoline , structure. the contact stated while approaching a traffic light a vehicle crashed into the rear of the contacts vehicle. there were no injuries. a police report was filed. the vehicle was taken to a dealer for diagnostic testing. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure and current mileage were 92,000. rk..updated 10/06/14 *bf

Tl* the contact owns a 2007 jeep liberty. the contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and stated that the part was not available. the dealer did not give a specific date for when the part would become available. the manufacturer was notified. the contact had not experienced a failure.

Tl* the contact owns a 2007 jeep liberty. the contact attempted to have her vehicle repaired under nhtsa campaign number 13v252000 (fuel system, gasoline, structure). the contact was informed that the parts were unavailable. the contact stated that since the failure was reported in june of 2013, there should have been a remedy available before may of 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure.

Had been in contact with chrysler and local jeep dealer since september 2013 concerning installation of trailer hitch to minimize rear-end collision and potential explosions on my jeep 2007 liberty. in april 2014 had trailer hitch installed by private company then subsequently sent invoice for hitch to chrysler requesting reimbursement for hitch and installation. on friday, may 16, 2014 received call from chrysler representative stating that the hitch installed did not qualify for reimbursement. per representative the hitch had to be an omg vs. the hitch installed by private professionals. very disappointed with chrysler and appears they have no desire to minimize potential dangers in their vehicles even when a purchaser takes the initiative to resolve the issue. *js

Tl* the contact owns a 2007 jeep liberty. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. the contact felt that since the failure was reported in june of 2013, there should have been a remedy available before may of 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure.

Rear structure reinforcement. i finally was able to talk to someone on the phone about getting the oem trailer hitch to fix the safety recall, it has been over a month, chrysler jeep dodge of spring has not called me back about when the part will come in (after i ordered it) and i cannot get ahold of anyone at the dealership. *tr

2007 jeep liberty. consumer writes in regards to oem trailer hitch installation issues. *smd the consumer stated the trailer hitch has not been installed on the vehicle, and there has been no response to his many calls/requests to the dealer. *jb

Tl* the contact owns a 2007 jeep liberty. the contact stated that she attempted to have the vehicle repaired under nhtsa campaign id number: 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. the contact felt that since the failure was reported in june of 2013, there should have been a remedy available before march of 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure.

Tl* the contact owns a 2007 jeep liberty. the contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed for the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer advised the contact to call back in a few weeks. the manufacturer was not notified. the contact had not experienced a failure.

Tl* the contact owns a 2007 jeep liberty. the contact stated that she attempted to have the vehicle repaired under nhtsa campaign number:13v252000(fuel system, gasoline, structure) but was made aware that the parts were not available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs to be completed. the contact had not experienced the failure. updated 06/30/14 ma updated 07/1/2014 *js

Tl*the contact owns a 2007 jeep liberty. the contact received a notification for recall nhtsa campaign id number 13v252000 (fuel system, gasoline, structure) and stated that the part needed to complete the repair was unavailable. the dealer was unable to provide an expected date for the remedy part. the manufacturer was not notified of the problem. the contact had not experienced a failure.