Problems with 2005 Jeep Liberty SUSPENSION

My 2005 jeep liberty was involved in a rollover accident with 4 fatalities on 9 june 07. the incident took place at highway speed on an interstate highway with no other vehicles involved. the driver and one passenger survived the accident with multiple injuries. the four passengers in the back seat of the liberty were not wearing seat belts and were ejected from the vehicle during the rollover event. the driver felt that she had no control of the steering just prior to the rollover of the vehicle. the incident is currently under investigation. *tr the consumer also stated the air bag did not deploy. the consumer stated the was a nail in the tire that could have caused low tire pressure, contributing to the loss of control of the vehicle which may have resulted in failure of the upper ball joints. a recall was performed on the lower ball joints in may 2007. updated

I received the recall notice in march, 2007. i called the dealership, david o'neal in raleigh and asked for an appointment to have the work performed. i was told by kelly, "there are about 30 ahead of you. i'll put you on the list and will call you." after two months, there has been no call.

Tl*the contact owns a 2005 jeep liberty. while driving 15 mph, the vehicle's rear lower control arm split in half. the steering wheel spun around and broke the contact's finger. the driver side of the vehicle fell to the ground and the vehicle drove into a ditch. the contact received a recall notice in april, but did not have a chance to have it honored. the dealer has the vehicle. the engine size was unknown. the current and failure mileages were 56,000.

Ref- safety recall f23 - lower ball joints. i received this first notice may 1 and contacted york jeep here in prescott. 4 months later they have not yet repaired my vehicle. i keep getting told no parts are available - the parts are on order. i have contacted them monthly and get the same response. i think this is very strange. can you help me get this resolved? *tr

Tl* the contact owns a 2005 jeep liberty. the contact received a recall notice for the suspension front control arm: lower ball joints. the dealer stated that the earliest appointment would be in three weeks. the time frame was unacceptable due to the safety risk involved. the failure mileage was unknown. the current mileage was 26,200. the contact has not experienced any failures at this time. *ak

Tl*the contact owns a 2005 chrysler jeep liberty. the contact received recall #06v288000 for the lower ball joints. the dealer stated that it will take 6 months for the part to become available. the current and failure mileage were 25,000. there were no failures at this time. *ak

Received safety recall notice f23 - lower ball joints from daimler chrysler in the mail. went personally to dealership - painters sun country chrysler, 1600 s. hilton dr., st. george, ut 84770 on 4/16/2007. was told by female in service area that chrysler only allows them two (2) repairs on this per week and it would take 4 to 5 months before they could get to fixing our vehicle. *jb

Tl* the contact owns a 2005 jeep liberty. the contact received recall notice # 06v288000 concerning suspension:front:control arm:lower ball joint. hewas not satisfied with the two month waiting in order to have the vehicle repaired. he called other dealers and the wait was the same. the current and failure mileages were 25,000. *ak

Tl*the contact owns a 2005 jeep liberty. the contact has been on a waiting list for three months for recall # 06v288000. repairs. the dealer stated that it will take approximately two more months before the lower ball joint part became available. the current and failure mileages were 33,000.*ak update 05/21/07*tr

Tl*the contact owns a 2005 jeep liberty. on april 9, 2007, the contact received recall notice # 06v288000 (suspension:front:control arm:lower ball joint). the contact scheduled an appointment to have the vehicle repaired on april 18, 2007. the dealer stated that they did not have the part and would call when it arrived. as of june 1, 2007, the dealer has not called. presently, no failures have occurred. the current mileage is 10,000 and the failure mileage was unknown.

Tl*the contact owns a 2005 jeep liberty. on april 9, 2007 the contact received a recall notice. the manufacturer and dealer stated that the lower ball joints were replaced in 2005. the contact was advised that it would be safe to tow a boat to the vehicle. the current mileage was 31,500.*ak

Called dealership twice about recall on jeep liberty ball joint problem. i wastold it could be several months before i could have my jeep repaired because daimler chrysler was sending a few parts at a time. if this was serious they could certainly look at the sales of the dealerships and determine an average number to send to each one, even if in stages. what am i supposed to drive until then? do i just take my chances and hope for the best. if manufacture has a recall they should make sure the dealerships could take care of thier customers faster than a couple of months.*ak

Tl*the contact owns a 2005 chrysler jeep liberty. the contact received recall notice #06b288000. the dealer stated that it will take approximately 6 weeks for the lower ball joint part to come in. the vehicle has not experienced any failures at this time. the current mileage was 35,000.

Daimler chrysler safety recall f23 lower ball joints. recall started in september 2006, did not receive mailed recall notice till 3/10/07. called dealer, who said that the parts are on backorder, and people have been on a waiting list since december of 2006, that seems to be a four or five month waiting list for a problem that the recall says will take one hour to fix.

There is no parts availability for safety recall f23-lower ball joints. i am writing on behalf of my wife who is the original owner. i am very concerned with this safety recall. i have been trying to get this taken care of for approximately 4 months now and every time i do the dealerships say they don't have any parts. i do not blame the dealerships, i blame the manufacturer because i have contacted a number of dealerships and it's the same story everywhere. i would like some pressure to be put on daimler-chrysler to begin to mass produce these parts as i am becoming increasingly worried for the safety of my wife. it states in the recall notice "ball joint separation can result in a loss of steering control and could cause a crash without prior warning". something needs to done immediately because if something should happen i would hold both the manufacturer and the nhtsa responsible. *jb

Tl*the contact owns a 2005 jeep liberty. the contact received recall 06v288000 for the lower ball joints. the dealer stated that repair work could begin in approximately three months ,and the contact felt the estimated wait time was too long. the current and failure mileage were 21,000.*ak

2005 jeep liberty customer states that they received a letter for recall and was not been able to get car fixed**cc this consumer states while pulling into the parking lot, the driver's side front suspension failed causing the tire to become disconnected. update * 4/16tr

Tl*- the contact owns a 2005 jeep liberty. the contact received recall 06v288000 for the lower ball joint. the contact was 40th on the waiting list. she heard a popping noise while driving. the current mileage is 30,000. there had been no failures to date.*ak

I received notification code f23 from daimler chrysler recalling my vehicle for a serious safety problem with ball joints this month. i first read about the recall in september of 2006, but it took six months for them to notify me. after receiving the notice, i called my jeep dealer on 3/27/07. i was told that there were 170 people on the list ahead of me, and that the most they would fix was 10 vehicles per week. next, i called daimler chrysler's 800 number that was listed on the recall notice. after being placed on hold while they were trying to find another dealer, i was cut off. a recall that will take over one year to remedy is not acceptable! please let me know what i should do if i have an accident that kills someone while i am waiting! *jb

I have been trying to schedule service on my jeep libery after receiving a recall notice from the manufacturer. i have been waiting for over two months to get the jeep service station to receive the part. i was told today (3/27) that it may be another five months before the part comes in. in the meantime, i am driving an unsafe jeep liberty. this is unacceptable. the recall is on: lower ball joints (safety recall f23). *jb

There was a recall on ball joints for jeep liberty....i called the dealership addy chrysler in lexington, sc for appointment to fix the recall, they told me it would be 2-3 months because chryler would only allocate 3 sets of ball joints at a time to each dealer. what kind of secuitywas this. how many accidents have to happen before chrysler will authorize enough parts for the recall. *ak

Tl* - the contact owns a 2005 jeep liberty. the contact received recall 06v288000. the dealer advised that it will take approximately 3 months to receive the lower ball joint partm and to perform the repair. the dealer stated they were only getting 4 parts per month. the current mileage on the vehiclewas 17,000. there had been no failures to date.*ak

Tl*the contact owns a 2005 jeep liberty. the contact called in reference to recall # 06v288000 regarding the lower ball joint. the dealer quoted a wait time of approximately four months before the vehicle could be serviced. the current and failure mileage were 35800.*ak the consumer states was contacted on 4/13/07 regarding repair and date set for possible repairs on 4/16/07. update 4/25/07*tr

This complaint was about daimler chrysler's failure to correct a recall in a timely manner concerning nhtsa recall campaign id number : 06v288000. this recall started on 9/11/06. i did not get a recall notice until over 6 months later . on 3/23/07, i called the dealer to schedule the repairs, and was told the earliest they were accepting appointments was june, 2007. other liberty vehicle's ball joint failures was due to the virginia sate safety inspection . because of this problem they had to take ball joints from other recalled customers in order to get the failed liberty vehicles back on the road. since this recall was for a potentially catastrophic failure something needed to be done to get these parts in so repairs could be made.

Tl*the contact owns a 2005 jeep liberty. the contact received recall notice 06v288000 regarding the lower ball joint. the dealer stated that it would be twenty weeks before the vehicle could be repaired.*ak

Tl* - the contact owns a 2005 chrysler jeep liberty. the contact received recall 06v288000 on 3/20/07. the dealer/manufacturer advised her that it would take approximately 1 month for the lower ball joint part to become available. the current mileage was 21,000 the contact has not experience any problems with the vehicle at this time. *ak the dealer informed customer the lower ball joints were in good condition and could wait the month for replacement parts. update 4/9 *tr

Tl*- the contact owns a 2005 jeep liberty. the contact received a recall notice for the front lower ball joints. the dealer informed the contact it would be a minimum of a month before she would be able to have the vehicle repaired. the dealer stated they were only receiving two or three repair kits a week. the current mileage was 24,000 miles. there had been no failure to date.*ak

Tl* - the contact owns a 2005 jeep liberty. the contact was concerned about the length of time itwas taking for daimler chrysler to make the safety repairs to the lower ball joints. the contact stated that it was ridiculous that the dealership was only receiving 20 parts per week, and she was told that she would have to wait to have the safety repairs made about two months or more. the contact stated that as far as she knew had not had any problems with the vehicle. *ak

Tl* - the contact owns a 2005 chrysler jeep liberty. the contact received recall o6v28800. the dealer/manufacturer advised the contact they would not have the lower ball joint part available until july. the current mileage was 11,800. *ak update 4/9 *tr

My jeep dealer in macomb, il, cross jeep, was unable to remedy safety recall f23 - lower ball joints within a reasonable amount of time. i have waited almost 5 months for cross jeep to replace the lower ball joints on my 2005 jeep liberty and have attempted no less than 4 follow ups without any success. i have been promised return phone calls about the status of my vehicle being fixed, and i have yet to receive one of these return phone calls from the dealership. i just got off the phone with cavanaugh jeep in monmouth, il, and i already have an appointment for next tuesday to have the recall fixed. *tr

Tl*- the contact owns a 2005 jeep liberty which has a safety recall on the lower ball joints. they have contacted 2 to 3 dealers to schedule the work, and they each stated that it would take six to eight weeks just to receive the parts, and then they will call them to schedule the repairs. she believed that nhtsa should be concerned and set a specific deadline in which to repair the vehiclesbecause someone could have a accident waiting for the parts to come in. the current mileage was 28000. there had been no failures to date. *ak

Tl* the contact owns a 2005 chrysler jeep liberty. the contact received recall #06v288000. the dealer and manufacturer stated that the part will not be available for approximately 3 months. the contact has not had any failures at this time. the current and failure mileage were 30000. *ak

As explained by service writer at chrysler of culpeper, i can not get an appointment for a recall until the last week of may or early june because chrysler is only allowing 2 repairs a week. since i will be traveling on vacation before then, this does make be feel very safe. is it really necessary to wait this long? *jb

I have received a recall notice on my 2005 jeep liberty regarding the lower ball joints, a condition which, apparently can lead to a crash. i received the notice on 3/10/07, although the recall was apparently initiated in september of last year. upon contacting my dealer, i am told that there is a ten week wait for the procedure. in other words, it will be at least nine months from the time chrysler knew of this potentially life threatening problem to the time that i can get it fixed. this strikes me as a "(failure) to remedy this defect...within a reasonable time", and i think the company should be severely sanctioned.*jb

I have a 2005 jeep liberty which was recalled back in september 2006 due to lower ball joints. ,my car was serviced back in october, and there was no mention of such recall at the time. now that i received the notice by mail i called to have it replaced, and i then have to wait 6-8 weeks on a part that was a safety issue and could cause a death in my family, that problem was supposed to be corrected at that time of service, also the hand brake never worked the way it should since the car was mpurchased took vehicle on several ocassions to dealer, but they kept saying that nothing was wrong with it, very bad customer service,and i'm not the only one saying that, just have to listen to the people waiting on their vehicles while they were being serviced. *ak

I am writing in response to recalls that have been issued for my type of vehicle (2005 jeep liberty). i was never notified of the recall issued for lower ball joints for my vehicle. when i called customer service at daimler chrysler to inquire why i was not notified, i was made to feel unimportant. i then called my local dealership and spoke to the service manager. he was aware of the recall, however never notified me that it needed to be repaired. i take my vehicle there for service every month or so since purchasing in june 2005. he claimed that the parts were back ordered and he would let me know when they would be in. that was on 3-12-07 and today is 3-22-07 and he has not returned my call. i am a new mother of a baby boy (3 months) and it does not make me or my husband happy that we are riding in a vehicle with a defect. i am being to think that the jeep liberty is a "lemon". after calling and complaining, i received a recall notice postmarked 3-16-07. what actions can i take from this point? i am very unhappy. i have mailed a letter of complaint to the dealership and daimler chrysler. please let me know how to proceed from this point. i am awaiting your response. the dealership i purchased from is as follows: galeana jeep 180 greystone blvd. columbia, sc 29210 thank you for your assistance. sincerely, robin tidwell

Tl* - the contact owns a 2005 jeep liberty. the contacts was concerned that there were safety recalls on the vehicle, and two in particular on this vehicle, and she has not received any information stating that there was a safety recall on the vehicle. the contact stated that on 03/12/2007 she went on the internet and found that there were two safety recalls that applied to this vehicle. there had been no failures to date. the current mileage was 29,000. *ak update 05/04/07*tr

Tl*the contact owns a 2005 jeep liberty. on march 8, 2007, the contact received a recall notice to have the suspension front:lower ball joints replaced on his vehicle. he has called the dealer for the repair and they informed him that they were only getting three parts per week. the contact was placed on a waiting list. he called the dealer several weeks ago and they stated that his placement was several pages back and would call him when his name appears. recently, while driving 20 mph, the lower ball joints failed and the vehicle was damaged. the right front wheel was punctured by the ball joint. the current and failure mileages were 49,000. updated 07/19/07. *jb

Tl* - the contact called regarding the 2005 chrysler jeep liberty. the contact received recall 06v288000. the dealer has advised him that they will not have the lower ball joint part for approximately 6 weeks. the contactwas concerned for his safety as hewas traveling in the vehicle. the mileage on the vehicle was 28000. there had been no failures to date.*ak

Tl* - the contact owns a 2005 chrysler jeep liberty. the contact received recall 06v288000. the dealer stated that it would take 3 months for the lower ball joint to become available. the current mileage was 20,500. the contact had not experienced any problems with the vehicle at this time. the vin was unavailable.

Tl*the contact owns a 2005 jeep liberty. the contact received recall 06v288000 regarding the lower ball joints. the dealer stated it will take approximately three months for the part to become available. the contact began to hear a growling noise from the tire region of the vehicle. the dealer was unsure if the noise was related to the lower ball joint. for a proper diagnosis the lower ball joints would need to be inspected at the contact's expense. the current and failure mileage were 20,000.*ak

Tl*the contact owns a 2005 jeep liberty. the contact received recall notice # 06v288000 (suspension:front:control arm:lower ball joint). she has been on a waiting list since march of 2007. no failures have occurred at this time. the purchase date and failure mileage were unknown. the current mileage is 20,000.

Safety recall f23 for lower ball joints on a 2005 jeep liberty; i went to the dealer to have the recall fixed. they put me on a list. i am number 143 i think. the list is so long the dealer said he can only get parts once a week to fix maybe 2 cars. i was told maybe by the end of the summer my number might be up. does this seem like it can be fixed within a reasonable amount of time? the bottom of the recall notice reads we are concerned for your safety (from chrysler) *jb

Tl* - the contact owns a 2005 jeep liberty which had a safety recall #06v288000 for the lower ball joint. the contacts was not satisfied that it will take more than three months to repair the vehicle. the contact stated that when he made a left turn , tried to park, or to turn thevehicle around he heard a popping noise. the contact stated that he didn't know if thiswas related to the safety recall or not because he i was not a mechanic. the contact stated that he may not be able to take a planned trip because his wife was concerned about the safety repair that needed to be corrected. the contact stated that the weather was not an issue and that each time this has happened he was only driving 15 mph. the contact also was concerned that his vehicle only got 15 miles to the gallon of gasoline in the city. the current mileage was 31000. *ak

Tl*the contact owns a 2005 jeep liberty. the contact received his first recall notice (number 06v288000 (suspension:front:control arm:lower ball joint)) in march of 2007. he called the manufacturer and was placed on a waiting list. in august of 2007, he received a second recall notice. he believes this is a safety risk because his lower ball joints have not been repaired. the current mileage was 10,000 and failure mileage was 7,000.

Tl*- the contact owns a 2005 jeep liberty. while driving in the rain at 55 mph the contact lost control of the steering wheel for 2-3 seconds. this failure occurred twice. the contact later received a recall notice for lower ball joints, and was informed that it would be 3-6 months before the recall work was done. the failure mileage was 16,050 and the current mileage was 17,280. *ak spoke with consumer 10/16/07 was told diregard complaint. consumer traded vehicle. *lj 10/17/07

Tl*the contact owns a 2005 jeep liberty. the contact received two recall notices regarding the vehicle's lower ball joint. the contact stated that the dealer was not receiving enough parts and was taking too long to have the vehicle serviced. the current mileage was 6,200.*ak

Tl* - the contact called regarding the 2005 chrysler jeep liberty. the contact received recall 06v288000. the contact was on a waiting list for the lower ball joint. the contact had been waiting for approximately 2 months. the contact had steering problems when the vehicle was in the four wheel drive mode. the current mileage was approximately 7400. *ak

Safety recall f23-lower ball joints. dealer is allotted insufficient number of parts per week and consumer is put on waiting list since jan. 1st,2007. ball joint separation can result in loss of steering and could cause a crash without prior warning. the safety of not only myself but my family as well including small grandchildren. daimler/chrysler should send sufficient number of parts to remedy this problem promptly. lives are at risk! *tr

We own a 2005 jeep liberty . in jan. 2007 we received a recall letter w/ notification code f23 . we had the recall work done at bill luke in phx., az in jan. 2007 . now while here in evansville , in. we had our jeep serviced ( 11/07 ) and the mechanic showed us that the 2 front tires were worn out badly on the inside of each tire. he told us that the front end components are all good and sound so he suggested we have a front end alignment done. he also rotated the bad tires to the back and back to front. after investigating the receipts from the past recall work there was no front end alignment done after the lower ball joints were installed at bill luke in phx,az.. we just took it as if that work was done and never questioned the dealership about a front end alignment and they never said anything to us about it. we have contacted bill luke with no resolve to this serious problem they created on our jeep. we need to now replace 4 tires and get a computerized front end alignment ( approx. $ 850 ) at the cost of their negligence. we need help to resolve this matter promptly. any time any front end parts are replaced a front end alignment should be done. and trying to explain that to the dealership in phx is very hard. please help us get reimbursement for this problem that daimler chrysler created. thank you. *tr