We have classified the 121 complaints from 2005 Jeep Liberty about SUSPENSION into the following categories.
I noticed when driving my 2005 jeep liberty, when i came to a stop or pulled off, i would hear a noise underneath the back of my car, sounding like a jarring sound , like something was loose..my car's steering wasn't as relaxed as it should have been when turning especially..this noise kept getting louder, i eventually had it towed to the shop because of this problem and a issue with the thermostat..to find out my rear drive shaft had popped.
I have a jeep liberty 2005 sport they have a recall about the corrosion on my car and they don't want to to fix it. i am really scared on driving like that.
Tl* the contact owns a 2005 jeep liberty. the contact stated that the rear driver's side suspension snapped and the contact lost control of the vehicle. the vehicle swerved to the other side of the road. the contact was able to regain control and drove home. the vehicle was towed to an independent mechanic who diagnosed that new trailing arms needed to be installed. the vehicle was repaired. the manufacturer was not made aware of the failure. the failure mileage was 151,000.
The front lower ball joints failed a second time and were replaced again per nhsta id # 06v-288 recall f23. the official mopar website says faq says that "q once the recall is completed, what is the warranty on the repair if the recalled component fails again? a if there is a subsequent failure, we will review the situation and if, in fact, it is for the same condition as the recall, fca us will repair the vehicle for free." i am being told by a fca case manager that there is a 2 year 24 month warranty on the parts installed as part of this safety recall. the mopar website faq makes no mention of this and i can not be told where to find this 2 year 24 month warraty. why isn't fca following their own policy stated to the public? why is fca being deceptive and inaccurate? how should this falsehood be addressed?
Tl* the contact owns a 2005 jeep liberty. while driving 25 mph, the vehicle shook and an abnormal flopping noise was heard. also, the tire pressure monitoring system indicator illuminated. the vehicle was taken to an independent mechanic who stated that the rear suspension was fractured. the contact called grieger's motor sales chrysler dodge jeep ram (1756 w us hwy 30, valparaiso, in 46385, (219) 462-4117) who stated that the vehicle was not included in nhtsa campaign number: 18v278000 (suspension). the vehicle was not diagnosed or repaired. the manufacturer was contacted and referred the contact to the local dealer. the failure mileage was unknown.
Tl* the contact owns a 2005 jeep liberty. while driving 10 mph in a parking lot, the ball joint detached and the axle became loose from the base of the wheels, which caused the wheels to detach. the contact lost control of the vehicle. the vehicle was towed to the contact's residence and later towed to autonation chrysler dodge jeep ram & fiat north phoenix (located at 1646 n 26th ave, phoenix, az 85023, (480) 630-2825) where it was diagnosed that the ball joint needed to be replaced. the vehicle was not repaired due to the repair fees. the contact stated that the vehicle was previously repaired per nhtsa campaign number: 18v278000 (suspension). the manufacturer was not notified of the failure. the approximate failure mileage was 138,000.
Rear control arm rusted
Here is the problem, will not schedule an appointment for the replacement rear lower control arms. this is a follow up complaint to the one i filed on 4-18-18, id# 11120806.on 1-4-19 i received a call from debbie of specialty parts about the original complaint. different from the first representative not knowing why the dealer wanted a inspection before ordering the control arms, debbie stated that was a corporate decision. ( you would think that having dealt with this recall in one form or another over the past seven years they could get this straight.) her reasoning was that fca had to inspect my vehicle and replace required parts before they could put on the new lower control arms. i asked what parts required inspection and she said my shocks .i told her those don't attach to the contro[ arm she then said that they would have to check my control arms and check the vin to verify i had not gone to a junk yard and replaced them myself. i asked her if she knew what the control arms were and she stated she was not a tech. she also told me that they do not tell their customers all they have to do to a vehicle in a recall. nhtsa, i would think if they state that they do not tell all that they do, they may not have told you all the issues either. there is no other way to interpret this conversation other than, "we need to inspect your vehicle and replace parts at your expense to minimize damage to our bottom line." i asked to speak to her supervisor and debbie state she did not have one, no one above her. i ended the call.i have received the second recall card. again it states to schedule your free repair. they will not do it. all i want from fca is what they stated they would do. replace both rear lower control arms. stop playing games.
Front right spindle went bad very early in life of car, and bar linkage with it. expensive fix. please issue recall!!!!
The steering got hard and felt like the ball joint on the control arms lock up ; the door locks cycle continuously and now driver door, left rear passenger door and back tailgate will not open, horn will not blow, radio will not work, and interior lights won't work. the steering problems happen while driving on highways and when making turns of any kind the slightest movement of the steering wheel will car is moving makes erratic navigation in anything other than a straight path. the door locks cycle on and off while driving and also not moving and without the car being started and is as rest without key inserted in the ignition cylinder. i am fearful for my grand children to ride in the car with me and very concerned of a failure that may jeopardize their safety.
Ball joints corrosion
Se siente muy inestable cuando condusco en especial no puedo ir a mas de 50 millas porque en curvas se siente peor su inestabilidad de camino a mi trabajo y de mi uso diario cerca de mi hogar no podria ir lejos girando se siente muy inestable no me suento segura
The front right and left suspension upper and lower control arms broke. i was backing down my driveway when this happened. i noticed the rear ones are under recall but not the front, nhtsa #18v-278. i had it towed to a auto shop and they want $2600 to repair.
u38 nhtsa recall # 18v-278 no dealer within 100 miles will honor the recall. said can't get parts or not available for scheduling or they didn't sell me the car. or they want to charge for the repair.
This concerns recall u38?nhtsa 18v-278 that says fca will replace both rear lower control arms. does not seem to be that straight forward. the attached file is the email received from fca and my original questions posted to them. i do not have a copy, but i replied to fca email asking whose recall is it, fca or their dealers? they did not address why different dealers are giving different infomation. i also asked what is the dealer going to inspect as it appears that the arms are corroding from the inside out. according to the recall paper work, fca says the arms must be replaced. why should i be required to do two dealer visits because the dealer wants it that way. fca is not taking ownership of the recall and is allowing different dealers to treat customers in very different ways, which amounts to no one is hooering the recall as printed.
While turning left in a parking lot at a low rate of speed the passenger side lower ball joint failed and came apart. the wheel pivoted out from the vehicle dropping that corner to the ground. the vehicle was towed to my service provider and upon inspection the other ball joint was found to be crack and requiring replacement as well. this vehicle has had regular maintenance preformed by dealers over its life. the
Tl* the contact owns a 2005 jeep liberty. the contact received notification of nhtsa campaign number: 18v278000 (suspension); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. larry h. miller colorado chrysler jeep (350 south havana street, aurora, colorado 80012, (855) 324-2578) was made aware of the recall and stated that the parts were unavailable. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect. *dt *js
Tl* the contact owns a 2005 jeep liberty. the contact received notification of nhtsa campaign number: 18v278000 (suspension); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer steven wade (1724 south hilton drive, saint george, utah 84770 (435) 634-4200) was contacted and stated that the part was unavailable. the contact stated that on june 13, 2018 the dealer stated that the part was on back-order. the manufacturer was made aware of the issue and provided the contact with case number: 34958405. the contact had not experienced a failure. parts distribution disconnects.
Tl* the contact owns a 2005 jeep liberty. the contact received notification of nhtsa campaign number: 18v278000 (suspension); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. mac haik dodge chrysler jeep ram (3207 south general bruce dr, temple, texas 76503) was made aware of the recall and stated that the part was unavailable. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
While driving on a1a in cocoa beach- ball joint completely came out on drivers side tire- undrivable and towed to my business.
Tl* the contact owns a 2005 jeep liberty. the contact stated that nhtsa campaign number: 18v278000 (suspension) exceeded a reasonable amount of time for repair. the dealer (prestige chrysler jeep dodge, 6520 centennial center blvd, las vegas, nv 89149) stated that the parts were not available for repair. the manufacturer was also contacted and confirmed that the parts were not available. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2005 jeep liberty. the contact received notification of nhtsa campaign number: 18v278000 (suspension); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (southern chrysler jeep ' greenbrier, 1414 south military hwy, chesapeake, va 23320, (757)424-4600) was contacted about the recall and stated that the part was unavailable. the manufacturer was made aware of the issue and provided the contact with case number: 347-226-19. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2005 jeep liberty. the contact stated that the suspension warning indicator illuminated. the vehicle was serviced per nhtsa campaign number: 18v278000 (suspension) by arrigo dodge jeep chrysler (6500 okeechobee blvd, west palm beach, fl 33411, (561) 282-1545); however, the remedy failed to repair the vehicle. the contact mentioned that the air suspension warning indicator illuminated after the recall repair. the manufacturer was not made aware of the failure. the failure mileage was 122,000.
Tl* the contact owns a 2005 jeep liberty. while driving at any speed, unusual squeaking noises were heard coming from the ball joints. the manufacturer was made aware of the failure and stated that the recall repair was previously performed and would not be done a second time. the contact was referred to the dealer for diagnostic testing. the dealer was not notified. the failure was not repaired. the failure mileage was 145,000. *tt the consumer stated the seatbelt connector fails and 4x4 fails to engage. *tr
Tl* the contact owns a 2005 jeep liberty. while driving 10 mph and making a turn, a grinding noise was heard coming from the rear of the vehicle. the contact was able to pull over and stop the vehicle. upon inspection, the contact noticed that the rear passenger side wheel was rubbing against the wheel well. the contact looked underneath the vehicle and noticed that the rear lower control arm had excessive corrosion and was bent. there were no warning indicators illuminated. the vehicle was not taken to an independent mechanic or dealer for diagnostic testing or repairs. the manufacturer stated that the vin was not included in nhtsa campaign number: 12v085000 (suspension) because it was not registered in a salt belt state. the failure mileage was 104,479.
Constant grinding, squeaking with movement of steering wheel, was told it was ball joint and arm, also there was a recall about this...happens when driving.....was there a recall regarding this?
Tl* the contact owns a 2005 jeep liberty. while driving approximately 35 mph, the driver suddenly lost control of the vehicle. upon inspection, it was discovered that the rear suspension lower control arm fractured due to severe rusting and corrosion. the cause of the failure was not diagnosed. the vehicle was not repaired. the manufacturer was notified of the failure. no assistance was offered. the contact was informed that the vehicle was not included in nhtsa campaign number: 12v085000 (suspension). the contact stated that the vehicle experienced the same failure listed in the recall. the local dealer was not notified. the failure mileage was 110,000.
Drive at 65 miles per hour on the freeway in california, a loud noise like something had fallen out of the bottom of the car. car became barely controllable. was able to veer to the side of the road with smoke spewing from the passenger front wheel. when tow truck arrived stated that the lower ball joint and control arm were terribly corroded and had snapped. a mechanic looking for parts mentioned that it had been previously recalled. a check of the vin indicated the problem had been noted for recall in 2006, this particular vin had been repaired in 2012. called chrysler, they said they could simply arrange for an appointment but that it would be up to the dealer to decide whether or not i would be charged for repairs. at this time trying to decide on next step.
Tl* the contact owns a 2005 jeep liberty. while turning into a driveway at approximately 2 mph, the rear control arm fractured in two without warning. the dealer was contacted (overland park dodge/jeep) and stated that there was no recall. the manufacturer was made aware of the failure and stated that there was no recall. the vehicle was not repaired. the failure mileage was 130,000.
Tl* the contact owns a 2005 jeep liberty. the contact stated that the vehicle veered severely while being operated. upon inspection, the contact found that the rear control arms were severely corroded. the autonation chrysler dodge dealer was contacted and referred the contact to nhtsa and the manufacturer. the manufacturer was notified of the failure and did not assist. the contact referenced nhtsa campaign number: 12v085000 (suspension), but the vin was not included. the failure mileage was approximately 280,000.
Backed down driveway started on street and noticed i was turning one way and reared was going the other direction. immediately drove very slowly home. looked underneath and saw trailing arm partially snapped
My drivers side ball joint has broken while i was driving twice ! last time it caused body damage. i replaced it once and then a recall replaced it and now it broke again !
Heard a scraping noise when backing out of my driveway. shifted to drive to return to driveway and noise sounded louder. it sounded like a stick or something similar was dragging under the vehicle. i looked under and saw that a portion of the frame where the rear lower control link was attached had rusted and torn loose causing the rear axle to shift to the rear. this was at the passenger side, rear. the rear control links had previously been replaced under recall but no mention was made of any observed frame rust. i inspected the driver's side and saw that a failure is beginning there also. the vehicle is not driveable.
Rear control arms rusted and one broke completely in two sending me into the oncoming lane. luckily i was on a city street with a low mph and i was traveling straight when it broke. chrysler tells me there is a recall but my vehicle is not from one of the states affected by the recall.
Tl* the contact owns a 2005 jeep liberty. while the contact's ex-spouse was driving 40 mph, the vehicle became uncontrollable. the vehicle swerved to the left and right across the roadway. the contact was unable to control the vehicle, veered off the road, and crashed into a ditch. the air bags failed to deploy. the driver sustained bruises to the chest caused by the seat belt. the driver did not seek medical attention. a police report was not filed. the vehicle was towed to the contact's residence. upon inspecting the vehicle, the contact noticed that the lower a-arm on the front passenger suspension was fractured, including the lower shock tower. the vehicle was not repaired. the vehicle was included in nhtsa campaign number: 06v288000 (suspension). the vehicle was repaired per the recall prior to the crash. the manufacturer was not notified of the failure. the failure mileage was 153,480.
Tl* the contact owns a 2005 jeep liberty. while driving 40 mph, the driver heard an abnormal popping sound and lost control of the vehicle. the failure occurred without warning. the vehicle was able to be pulled over to the side of the road. the vehicle was taken to the contact's residence. the vehicle was not diagnosed or repaired. the contact referenced nhtsa campaign number: 12v085000 (suspension), but the vin was not included. the failure mileage was approximately 100,000.
Lower front right ball joint snapped while i was driving. called jeep and they said it was recalled and replaced. i asked for a location and a service order and the would not give it to me. they keep telling me to take it to the jeep dealer which i cant because it is broke. these ball joints where recalled for breaking. now for a second time it broke and i cant get any proof that it was ever replaced
Tl* the contact owns a 2005 jeep liberty. while driving 20 mph, a loud popping noise emitted from under the vehicle. after inspecting the vehicle, the contact noticed that the rear driver side control arm fractured without warning. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure and offered no assistance since the vehicle was not included in nhtsa campaign number: 12v085000 (suspension). the vehicle was not repaired. the failure mileage was 150,000.
Tl* the contact owns a 2005 jeep liberty. while driving 7 mph, there was an abnormal noise underneath the vehicle. upon inspection, the contact noticed that the front passenger side axle assembly and ball joint detached from the vehicle. the vehicle was towed to an independent mechanic who diagnosed that the front axle and ball joint needed to be replaced. the vehicle was repaired; however, the technician stated that the front driver side ball joint and axle were faulty. the manufacturer was not notified of the failure. the failure mileage was 120,000. the vin was unavailable.
My rear lower control arm has erosion from excessive salt, to where it is broken almost in half, and there is already a recall for this l27 how ever this is state specific and kansas isn't included in this. i am not sure why kansas is not included in this recall when we have snow and the roads are salted just as much as some of the other states included in the recall. i have taken it to a dealership for diagnosis and was told that they have repaired this on cars under the recall and what has happened to my car is exactly what has happened to cars they have repaired. for this not to be included is ridiculous and a safety hazardous, and could cause an accident while driving if this was to break completely.
Recall of control arms: purchased in november 2015. 1/22/16 in the evening, my 16 year old son had just gotten off the highway and was coming into town (at 25 mph thankfully), felt a jerk and heard a noise. pulled over immediately. bottom line, the control arms were rusted the whole way through...recall issue. i called them and they said they would pay for tow. i have tried relentlessly (sometimes nicely and sometimes not so nicely) to get them to pay for the 2 day rental that i had to pay for while the truck was in the shop. they said they wouldn't because it was outside their "parameters". i understand, buyer beware, check recalls etc before purchasing. they may or may not (typically not from what i am reading) provide you with acceptable customer service. the inconvenience is typical, that's life. but for me to have to pay out of pocket for their sub par equipment.....not acceptable. the local dealership was friendly and as helpful as they could be considering all they really needed to do was fix the recall item (i did have them repair another separate issue at my cost). they were quick to get it repaired. i dealt with aaron and thought he was professional and friendly. this could have caused injury or even death to my son, especially if he had been on the highway like had just a few minutes earlier. i have a hard time accepting that $100.00 is going to be the difference in good and bad customer service for them. this is their case # 28638056
Tl* the contact owns a 2005 jeep liberty. the contact stated that while the vehicle was with an independent mechanic for tire replacement, the technician notice that the driver and passenger front upper and lower ball joint were fractured and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 69,239.
Tl* the contact owns a 2005 jeep liberty. the contact stated that the vehicle emitted a squeaking noise while driving. the vehicle was taken to an authorized mechanic for inspection who located that the front lower ball joint fractured. because there was no corrosion, the dealer stated that the front ball joint would not be replaced under the manufacturer's warranty. the vehicle was repaired according to nhtsa campaign number: 06v288000 (suspension), but the failure recurred. the manufacturer was not notified. the failure mileage was 164,798. *js
Tl* the contact owns a 2005 jeep liberty. while driving 15 mph, the contact heard an abnormal noise underneath the vehicle. upon inspection, the contact noticed that the front passenger side lower ball joint fractured. the vehicle was towed to the contact's residence. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 129,000.
Tl* the contact owns a 2005 jeep liberty. while driving at an unknown speed, the lower control arm suddenly fractured and rendered the vehicle inoperable. the vehicle was examined by an independent mechanic who diagnosed that the front lower control arm fractured due to rust and corrosion. the vehicle was not repaired. the contact also indicated that while driving, a popping noise was present coming from the front of the vehicle due to failed ball joints. the manufacturer was not notified of the failure. the failure mileage was 162,000.
Electric windows fail often. rear suspension bearings fail causing loss of control. ball joint fail wearing tie rod and causing loss of control. while driving the vehicle rear end will swerve uncontrollably and suddenly.
10/5/2015 - right front tire fell off while turning into driveway - bolts sheared
Tl* the contact owns a 2005 jeep liberty. while driving at approximately 20 mph, there was an abnormal noise coming from the rear passenger side of the vehicle. the contact stated that the steering wheel was very difficult to maneuver. the contact discovered that the rear suspension arm fractured on the ground. the vehicle was towed to the dealer, but was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 130,000.
Tl* the contact owns a 2005 jeep liberty. the contact stated the cv and the lower ball joints under the vehicle fractured causing the water reservoir and fender to fracture. the vehicle was towed to the dealer and the technician stated that there was a recall related to the failure. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 116,000.
Suspension issue. it appears that the front end to be coming loose. lots of noise such as grinding,etc. i stopped at garage and had them out it on a lift for inspection. the determination was that the front, left and right, upper and lower ball joints are defective. upon inspection by the mechanic, and by me visually, it appears to be premature wear. mechanic suspects a product defect, as do i. i checked nhtsa official site for recalls. multiple recalls for this suspension issue. seat belt driver's side latching mechanism between the seat and console sticks intermittently. sometimes it takes multiple efforts to disconnect the seal belt so that driver may exit the vehicle. dealer claims there are no recalls on this item and no warranty. current mileage on vehicle is 74,400 miles. electrical power window assemblies. all four assemblies have been replaced. during the first year of ownership (bought new in 2005) both left and right front window assemblies were replaced under warranty, since then all four assemblies (front driver and passenger sides, and rear driver side and passenger side have been replaced at the expense of the owner. this is a multiple occurring problem and in my estimation seems to be a product design and manufacturing problem.