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Problems with 2004 Jeep Liberty STRUCTURE

On average, the 2004 Jeep Liberty starts to “feel” problems with the STRUCTURE and its various aspects after 82 630 miles.

Components Affected by STRUCTURE Issues

We have classified the 74 complaints from 2004 Jeep Liberty about STRUCTURE into the following categories.

BODY 48

Recently reported STRUCTURE problems on 2004 Jeep Liberty

I called chrysler regarding recall 13v252000, as listed on this site. i was advised that my 2004 jeep liberty was not part of the recall. when asked what was different about my 2004 jeep liberty versus those involved in the recall i was told that they didn't know, just that the vin number wasn't included in the recall. *tr

Tl* the contact owns a 2004 jeep liberty. the contact received a notification for recall nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). however, the part needed was unavailable to perform the repair. the manufacturer was notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep liberty. the contact received a notification for nhtsa campaign id number: 13v252000 (fuel system, gasoline and structure) and stated that the part was not available. the dealer was contacted and was unable to provide a specific date for when the part would become available. the manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. the contact did not experience a failure.

I received a safety recall notice approximately 6 months ago for "rear structure reinforcement". i have been to the jeep dealer in my area (milton ruben chrylser jeep, 3516 washington road, martinez, ga 30907, ph: 706-868-5454) 3 times and each time i am told they will call me when there is a part to fix my automobile. if this is a safety recall they are not taking it seriously, they are very dismissive when i talk to them. *tr

I received a recall notice n46/nhtsa 13v-252 well over 1 year ago for the possible fuel leak in a rear end crash for my 2004 jeep liberty. i have been in contact several times with the dealer to address the recall. every time i am told they do not have the parts. i stopped by one day and asked and was told i could be put on a waiting list but didn't have time to look up my vin number on my phone. i called the next day and asked to be put on the waiting list and was told there is no waiting list. on my last contact with the dealer i was told they do not have the parts, do not know when the parts will be in, and do not have any kind of time frame for the parts to be in from the factory. i would like to see a remedy for this recall sometime in the very near future. *tr

Tl* the contact owns a 2004 jeep liberty. the contact stated that the swing gate failed to open intermittently without warning. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 131,000. the vin was not available.

Tl* the contact owns a 2004 jeep liberty. the contact received notification for nhtsa campaign id number: 13v252000 (fuel system, gasoline, structure). the contact stated that the repair exceeded a reasonable amount of time. the dealer stated that the part was not available. the contact did not experience a failure. the manufacturer was made aware of the issue.

we were at a berry farm picking raspberries, we looked up and saw our vehicle rolling towards us. the transmission must of popped out gear(park) the car continued gaining speed down the hill as it slammed into a tree. *tr

Months ago i received a vehicle safety recall. the recall is in regard to my fuel tank having a chance of fuel leak during certain types of rear end collisions which can result in an underbody fire in the presence of an ignition source. i have made three different inquiries and follow up, 1st with my local chrysler dealer than with chrysler group recall assistance in regard to an eta of parts and expediting this process which as far as i am concerned and have been notified, is a serious safety concern. i have been told the same thing everytime that the parts must not be available yet. i need your help motivating the appropriate parties to expedite this process. my safety is at stake and the issue here and i am becoming impatient. please get back to me asap with a follow up and some results. the recall # i think is n46/ nhtsa 13v-252. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2004 jeep liberty. the contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed for the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep liberty. the contact stated that she received a recall notification letter for nhtsa campaign id number: 13v252000 (fuel system, gasoline , structure). the contact stated that the recall repairs had exceeded a reasonable amount of time. the contact stated that there were no parts available. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep liberty. the contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) over a year ago. the contact mentioned that three recall notices were received, but the part was not available to perform the recall repair. the manufacturer was not notified of the delay. the contact had not experienced a failure.

Chrysler not fulfilling nhtsa 13v-252 safety recall to protect rear fuel tank from explosion by installing a trailer hitch. spitzer dodge of mansfield, ohio continues to have "no parts" for this recall, but i could pay to have them install one. *tr

Tl* the contact owns a 2004 jeep liberty. the contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). the dealer could not repair the vehicle for one year and four months since the parts were not available. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep liberty. the contact stated that the front end of the vehicle became detached and the power steering assist failed. the contact inspected the vehicle and it was determined that the vehicle was completely rusted. the vehicle was destroyed. the manufacturer was contacted about the failure. the failure mileage was approximately 107,000.

Tl* the contact owns a 2004 jeep liberty. the contact received a recall notification of nhtsa campaign id number 13v252000 (fuel system, gasoline , structure) however, the part needed was unavailable to perform the repair. the manufacturer was not notified of the problem. the contact had not experienced a failure.

Vehicle indicated that passenger front door was ajar, this after ten minutes of driving. door was in fact not ajar. passenger opened and closed door just to check, door then would no longer fully close. pulled manual lock to see if it was stuck, whole piece came out. smoke started pouring out of hole and door metal was very hot to the touch. removed door panel to put out fire inside. lock actuator motor melted down and parts were smoldering. during this process the electronic back glass popped open as well and will no longer latch either. chrysler recalled some 2004 liberty's for these motors overheating and seizing, was informed that this vehicle was not included and that we should have 'maintained the wiring in the door'. this vehicle is meticulously maintained! *tr

Tl* the contact owns a 2004 jeep liberty. the contact stated that the passenger front door would not allow the passenger to open the vehicle from the outside, but instead the contact would have to open the vehicle by reaching into the vehicle and pulling the interior door latch. a local mechanic diagnosed that the door latch motor was defective. the vehicle was not repaired. the dealer and manufacturer were notified of the failure assistance with repairs to the vehicle. the failure and the current mileage was approximately 96,000.

Tl* the contact owns 2004 jeep liberty. the contact stated that he went to lift the hood of the vehicle but the hydraulic rods failed and the hood would not remain upright. the vehicle was not taken to the dealer for inspection. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 204,000. the vin was unavailable.

I have owned my 2004 jeep liberty for since november of 2003. since that time i have replaced the rear window regulators 6 times. now that my extended service contract is running out, i contact jeep and was told that they would consider helping me on an incident by incident basis. i don't understand why this isn't a manufacturing problem and should not be addressed by the company. i have $600 invested in this problem and don't feel that i should have to invest more of my hard earned money for a manufacturing defect. *tr

I have a 2004 jeep liberty that i have owned since 8/21/07. about 1 month ago i started having problems with my tailgate not opening, but the glass does will open. it remains locked, but i hear the actuator working and i know the recall on this vehicle has been completed in 12/2006. *tr

Tl*the contact owns a 2004 jeep liberty. the contact stated that the door motor makes grinding noises. the cause of the noises could not be determined. he discovered a metal-ribbed piece protruding from the interior door that housed a cable. the contact took the door apart and discovered that the cable snapped from its housing. the window was also malfunctioning. the vin was unknown. the failure and current mileages were less than 60,000.

Tl* the contact owns a 2004 jeep liberty. the contact stated that while driving approximately 40 mph, the front of vehicle started to shake. the vehicle was taken to the dealer, who advised that the shocks needed to be replaced. the vehicle was repaired however, the failure was recurring. the vehicle was taken back to the dealer, who then stated that the front control arm would need replacing. the vehicle was not further repaired. additionally, the contact received notification of nhtsa campaign id number 13v252000 (structure).the manufacturer was not notified of the failure. the approximate failure mileage was 73,000. *tr

Easy rollover/non-deplloyment of driver airbag in serious accident on april 10, 2006,while travellilng in right lane, under the speed limit, on i-85 in montgomery, alabama, a large german shepherd type dog ran out in front of the 2004 chrysler jeep liberty i was driving. i swerved towards the road shoulder, in order to get out of the heavy traffic. the car immediately rolled over(side to side), and then hit a guard rail, head on. the jeep then flipped over, back to front. i landed upsdie down, with smoke filling the car. the driver steering wheel airbag had not deployed! though diisoriented, i managed to free myself from the seat belt, crawl over the passenger seat, and wedge the door open to crawl out. an ambulance took me to the hospital, where i was thoroughly examined. i suffered no severe injuries-in fact,miraculously escaped with only severe aches and pains. as my chest had hit the steering wheel, i experienced the most pain in my sternum. two weeks later, i still am in pain, especially in the chest area. just days after the accident, i called chrysler to alert them to the rollover, non-deployment of steering wheel airbag. i was referred to a legal department rep who demonstrated a nasty demeanor until i asserted i was not interested in pursuing any legal recourse, but was only interested in bringing this information to their attention, as another person involved in such an accident might not have as fortunate an outcome as i. a few days later, a private investigator, hired by chrysler, called me to ask further questions after having examined the car at the salvage yard. a few days after that, i received a letter from daimler-chrysler, asserting that the type accident i had, would not set off the sensors that would deploy the steering wheel airbags. i find this ludiicrous. the car is totalled. after the initial rollover, i hit a guard rail, head on. my chest hit the steering wheel hard! i'm still in pain. *nm

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