Tl* the contact owns a 2004 jeep liberty. the contact took the vehicle to chapman dodge chrysler jeep ram (3800 n 89th st, scottsdale, az 85251, (480) 424-3559) to be repaired per nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure) and 18v278000 (suspension). after the vehicle was inspected by the dealer, the contact was promised a call back. the contact stated that his calls had not been returned in over three weeks. the manufacturer was not contacted. the failure mileage was unknown.
Tl* the contact owns a 2004 jeep liberty. the contact received notification of nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure) and 18v278000 (suspension). the contact called south pointe chrysler jeep dodge ram at 918-584-1481 (located at 9240 s memorial dr, tulsa, ok 74133) and was informed that the parts were not available. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect for both recalls. *tt consumer stated the safety recall on the rear lower control arms could be defective due to excessive corrosion eventually resulting in cracking. *jb
2004 jeep liberty. consumer writes in regards to vehicle gas tank repair issues. *smd the consumer was informed the gas tank was lying on the ground, when she arrived at the gas station to get gas. *jb
Ntsb: 2004 jeep liberty: consumer stated the gas tank straps were not secure and needs to be recalled. *ss
2004 jeep liberty. consumer writes in regards to lack of parts for trailer hitch recall. (fuel leakage). *smd the consumer referenced recall # 13v252000. *jb
I brought the vehicle to the local dealer for the trailer hitch recall 2 years ago. i have been continuously told parts are not available. last tuesday 12-16 i forced the issue with the dealer for an appointment for friday 12-19. when i went to pick up the vehicle, i was told i don't qualify because the vehicle has some corrosion. if the recall was performed when it should have been, i would have been covered. this appears to be a way for jeep to shirk its obligations. if there is any repair needed before performing the recall, it should be jeep's responsibility, not mine...updated 05/14/15 *bf *tr updated 9/11/2017*cn
Tl* the contact owns a 2004 jeep liberty. the contact stated that while installing an oem towing hitch, as directed under nhtsa campaign number: 13v252000 (fuel system, gasoline, structure), an unknown component connected to the towing assembly became fractured and prevented the recall repair from being able to be performed successfully. the manufacturer and the engineering department were contacted and advised that it was possible to repair the vehicle. the approximate failure mileage was 107,801.
recently i heard on the news that only 3% of recalls have been repaired. fyi. on 10/22/ 14 i called sea view jeep in ocean, nj for recall repair. i was told since i didn't buy my jeep from them i would be put on a list as they were doing repairs their customers first. thinking, i called chrysler corp.on 10/23/14 and spoke with [xxx] who made a 3 way call to sea view and confirmed my conversation that i would have to be put on a list. [xxx], from chrysler corp, set up an appoint with another dealer who accommodated me very well. still being on sea view list since 10/22/14, i still have not been called. i being a senior citizen living on social security and a very small pension, bring this incident to your attention in the event there is a whistle blower reward due me or at least a reward from chrysler corporation. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr...updated 05/14/15 *bf updated 10/22/15.*jb updated 9/7/2017*cn
Tl* the contact owns a 2004 jeep liberty. the contact received a notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2004 jeep liberty. the contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2004 jeep liberty. the contact received a notification for nhtsa campaign number: 13v252000 (fuel system, gasoline and structure). however, the parts needed were not available. the dealer did not provide a specific date when the parts would become available. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. the contact was not experiencing a failure.
2004 jeep liberty. consumer writes in regards to vehicle recall due to possible gas tank leakage and potential fire in a low level collision. *tgw the consumer stated after the vehicle was inspected, it was determined chrysler would not complete the recall repair, due to what the industry called level 5 corrosion. the dealer gave the consumer a $3,146.35 estimate to repair the vehicle, before they would perform the recall. *jb
2004 jeep liberty. consumer writes in regards to nhtsa recall and lack of parts. 13v252000.* ld the consumer stated it has been more than six months, since the recall was announced. *jb
Tl* the contact owns a 2004 jeep liberty. the contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and stated that the part was not available. the contact spoke to three separate dealers who provided an unreasonable timeframe for when the part would become available. the manufacturer was notified. the contact had not experienced a failure.
Tl* the contact owns a 2004 jeep liberty. the contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
2004 jeep liberty. consumer writes in regards to still waiting for dealership to call about recall. *smd
Tl* the contact owns a 2004 jeep liberty. the contact received a notification for recall nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). however, the part to do the recall was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. pam
Tl* the contact owns a 2004 jeep liberty. the contact received a notification for recall nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not aware of the issue. the contact had not experienced a failure.
It has been many months since i received a recall which was supposed to be remedied by installing a hitch. (gas tank is at risk of rupture) my dealer [xxx] in summit, nj claims that chrysler has not sent the part. i have inquired several times and i get the same story. i realize it is an old car however i am getting the impression that the longer chrysler keeps stalling making repairs the less of these cars there will be to repair! since this is so dangerous i think they ought to be encouraged more strongly to do the right thing. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Tl* the contact owns a 2004 jeep liberty. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure), however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
2004 jeep liberty. consumer writes in regards to the fuel tank leakage recall notice issues. *smd the consumer stated he waited for weeks, only to be told by the dealer, the parts were not available. fearing for her safety, she took care of the problem by having a trailer hitch installed which would protect the gas tank. the consumer is seeking reimbursement. recall # 13v252000.
Received a recall notice saying fuel tank has chance of fuel leak during rear end collision and chrysler would install a trailer hitch. they stated that the parts required for this program "are currently not available" and they would contact me by mail with a follow-up notice. it has been months and i have still not received any follow-up notice and would like to know the status of this recall. *tr
Tl* the contact owns a 2004 jeep liberty. the contact stated that the vehicle was included in nhtsa campaign number: 13v252000 (fuel system, gasoline , structure). the contact stated that the recall had exceeded a reasonable amount of time for the repair. the dealer indicated that parts were not available. the contact had not experienced a failure. the manufacturer was not notified of the issue.
Tl* the contact owns a 2004 jeep liberty sport. the contact received notification of nhtsa campaign number 13v252000 (fuel system, gasoline , structure). the contact stated that the part needed to remedy the vehicle was unavailable. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 10/27/14. *jb
2004 jeep liberty. consumer writes in regards to the rear structure reinforcement recall notice issues. *smd the consumer was informed the parts were not available. the consumer referenced recall # 13v252000. *jb
Tl* the contact owns a 2004 jeep liberty. the contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. the manufacturer was notified. the contact had not experienced a failure. updated 10/24/14*cn the consumer stated the service rep recommended a non-functional trailer hitch would be attached to the vehicle. updated 4/17/15 *js
Tl* the contact owns a 2004 jeep liberty. the contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. the manufacturer was notified. the contact had not experienced a failure.
Tl* the contact owns a 2004 jeep liberty. the contact received notification for recall nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. pam
2004 jeep liberty involved in recall n46/nhtsa 13v-252 ( fuel system, structure). received written notification from chrysler that vehicle would be repaired by dealer when parts were available. this was months ago and monthly calls to dealer and still no part available. this has surpassed the reasonable amount of time for repair. *tr
2004 jeep liberty. consumer writes in regards to the rear structure reinforcement recall notice. *smd the consumer received the recall notice, four months ago. however, he was informed the part was not available. *jb
Tl* the contact owns a 2004 jeep liberty. the contact attempted to have the vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. the contact stated that since the failure was reported in june of 2013, there should be a remedy available before may of 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. there are no failures at this time. updated 8/11/14*cn updated 08/19/14
Tl* the contact owns a 2004 jeep liberty. the contact stated that he attempted to have his vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. the contact felt that since the failure was reported in june of 2013, there should have been a remedy available before may of 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure. updated 07/28/14 ma the consumer was informed the pars were not available. updated 07/29/14
tl* the contact owns a 2004 jeep liberty. the contact received a notification for recall nhtsa campaign number 13v252000 (fuel system, gasoline, structure). however, the part was not available to do the repairs. the manufacturer was made aware of the problem. the contact had not experienced a failure.
Recall notification nhtsa 13v-252 was issued on 12/11/2013. recall notice states "chrysler is making all reasonable efforts to obtain the parts as quickly as possible. chrysler will contact you again by mail, with a follow-up notice, when the remedy parts are available." that follow-up notice was never received by me. after calling the chrysler group recall assistance center on 5/1/2014 to inquire, was informed that parts are not yet available and that it has not yet been determined how the jeeps are to be fixed. there is no estimated date for remedy of this problem. in my opinion, this is an unreasonable time period to wait for correction of such a potential hazard as fuel tank leakage during certain types of rear end collisions. *tr
Tl* the contact owns a 2004 jeep liberty. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed for the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
My vehicle is under safety recall. i contacted walser jeep back around april / may? set up appointment for me to bring in to fix but when i got there they did not have any replacement parts. they told me they would call me when they arrive. i waited approx. 1 month and called them they said chrysler would get back to me when parts were ready. i have not heard from anyone since then and just received another recall notice for the same repair. walser jeep in st. louis park, mn does not have any parts and can not fix my vehicle i do not know where to go next. recall notification code: n46. *tr
I'm writing a follow up concerning a important safety recall i received about middle of january stating that the fuel tank on my vehicle has a small chance of experiencing a fuel leak during certain types of rear end collisions. fuel leakage in the presence of an ignition source can result in an underbody fire. also said that i need to wait for a follow up notice in the mail,but so far i got nothing. waiting this long is normal for this kind of safety recall?? i haven't have any incidents but i wrote and incident date as today because if not it wouldn't let me submit this. thank you and hope to hear from someone soon. *tr
Tl* the contact owns a 2004 jeep liberty. the contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and stated that the part needed was unavailable to perform the repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2004 jeep liberty. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure ) but was informed that the parts were not available. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure. the vin was not available. *tr
Tl* the contact owns a 2004 jeep liberty. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and the dealer stated that the frame had extensive rust and needed to be replaced by the contact to receive the recall repair. the dealer refused to supply the oem trailer hitch unless the contact replaced the framing. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was unknown. updated 7/21/15*cn
2004 jeep liberty. consumer writes in regards to fuel tank recall notice. *smd the consumer went to the dealer, after receiving the recall. however, they claimed to have no knowledge of a defect or a recall. *jb
Tl* the contact owns a 2004 jeep liberty. the contact received notification of nhtsa campaign id number:13v252000 (fuel system, gasoline and structure) and stated that the parts were not available. the dealer did not provide a specific date when the parts would become available. the manufacturer was also contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repairs. the contact had not experienced a failure. updated 7/8/14 ma
Tl* the contact owns a 2004 jeep liberty. the contact received a safety recall notification for nhtsa campaign number 13v252000 (fuel system, gasoline, structure) however, the part needed to complete the repair was unavailable to remedy the vehicle under the recall. the manufacturer was not notified of the issue. the contact had not experienced a failure. updated 09/02/14*lj updated 11/7/2014 *js
2004 jeep liberty. consumer writes in regards to gas tank recall notice. *smd the consumer also stated, the transmission did not shift properly.
Tl* the contact owns a 2004 jeep liberty. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the contact had not experienced a failure. updated 3/31/15*cn the consumer stated the issue was resolved as of february 18, 2015. the trailer hitch was installed. updated 6/24/2015 *js
I received a recall notice on my jeep liberty that the fuel tank has a small chance of experiencing a fuel leak during certain types of rear end collisions. the parts were currently not available and i was to receive a second notice when the parts are available. i have not received any further information and would like this problem fixed. thank you *tr
I received notification about 4-5 months ago of a recall on my vehicles fuel tank saying that in a crash it may catch fire and that a hitch is to be installed, the notice states i would receive a follow up contact to notify me when these parts became available and i have heard nothing. *tr
2004 jeep liberty. consumer writes in regards to gas tank could explode if hit from rear and trailer hitch needs to be installed to protect gas tank. *smd the consumer had the hitch installed, by a company that was recommended by chrysler. however, several days later, the consumer received a call from chrysler saying the hitch that was installed was the wrong one, and he would not be getting reimbursed. also, the power steering pump failed. *jb
Tl* the contact owns a 2004 jeep liberty. the contact received a recall notice for nhtsa campaign number 13v25200 (fuel system, gasoline, structure) but the part for the repair was unavailable. the manufacturer was notified. the vehicle had not experienced a failure.
2004 jeep liberty. consumer writes in regards to trailer hitch reimbursement. *smd the consumer stated he has been waiting over a year, for reimbursement. recall # 13v252000. *jb