Problems with 2004 Jeep Liberty SUSPENSION

Tl*- the consumer has a 2004 jeep liberty. the consumer received recall 06v288000 for the lower ball joints. consumer has contacted dealership in her area. they stated that there was a long waiting list and didn't know how long it would take in order to set up the recall service. *ak updated 2/22/2007 - *nm

Jeep liberty customer is requesting reimbursement of the cost of car repair and car rental related to car accident/crash caused by the loss of steering control**nar**cc the consumer received a recall notice in the mail regarding the ball joints. . *jb

Tl* - the contact owns a 2004 jeep liberty. the contact would like to make a complaint concerning the length of time itwas taking daimler chrysler to make the safety repairs on the jeep liberty. *ak

Tl*- the contact has a 2004 jeep liberty with an odometer reading of 22145 miles. the contact received the lower ball joint recall notice 06v288000, and has been waiting for two months to have her vehicle repaired, and when she called the dealership on 1-18-07 they told her that they were unsure when they would be able to repair the vehicle. *jb

Tl* - the contact owns a 2004 jeep liberty. there is a recall for the lower ball joints. the contact has called the dealer and they requested that he call back in a couple of weeks to set up a recall appointment. the nhtsa campaign id number is 06v288000. there has been no failure to date. *jb

Tl* - the contact has a 2004 jeep liberty and there is a safety recall on the lower ball joint 06v288000. the contact is calling because even though has been is a safety recall, the contact has not been able to find a dealer within 25 miles to make the safety repair in less than 12 weeks. the contact has called 3 different dealers and has gotten the same response. the contact was told that they were all booked and unable to make the repairs, and that they were only getting 3 parts a week. the contact stated that dealerships are replacing the parts in new cars before they replace them in vehicles that have been sold. *jb

Tl* - the contact owns a 2004 jeep liberty. there is a recall for the lower ball joints. the nhtsa campaign id number is: 06v288000. the earliest the dealer can schedule an appointment to honor the recall is in 30 days. the contact doesn't know the current mileage. there have been no failures at this time. *jb

Chrysler sends out recall information to customers owning 2002-2006 jeep liberty's. safety recall f23-lower ball joints. this letter is enough to scare the hell out of anyone especially driving around with my child. telling me my vehicle could loose steering and cause a crash without prior warning and yet they are only sending out 2-3 parts a week to the dealers. i called as soon as i got the letter a week ago. there is still 43 people a head of me, so therefore this is going to be weeks like 14 weeks before my car can be fixed. to send a letter out to people explaining the danger of this and to contact your dealer right away. they are concerned for our safety. this makes me feel very upset and scared to drive myself around town and even more so having my child in the car with me. i am outraged that they would scare people like this and make you wait months to get the problem fixed. i feel like taking my vehicle and trading it in on another make. i can not believe they are making customers ride around in fear. *nm

Tl* - the contact has a 2004 jeep liberty with an odometer reading of 30000 miles and received the recall for the lower ball joint #06v288000. the contact called the dealer and she was put on a waiting list, and she also called the manufacture in regard to the wait. the contact stated that the wait is very long and dealer needs to receive more than three ball joints kits a week. there have been no failures to date. *nm the consumer traded the vehicle, because the recall was not one in a timely manner. updated 03/19/07. *jb

Received a recall notice (f23) for my 2004 jeep liberty to replace lower ball joints. called dealer on 12/15/06 and was advised that there was a two to three month waiting list as parts were not available. vehicle failed nys annual inspection on january 13,2007. no local dealer could make repair as parts were not available. vehicle was repaired at my expense with aftermarket parts. i contacted daimler chrysler and was advised that the repair would not be reimbursed as it was not done at a daimler chrysler repair shop. *jb

Tl* - the contact has a 2004 jeep liberty that is involved in the ball joint recall. the contact has called a dealership(causeway ford) in her area and, they stated that it can take 4-12 weeks in order for them to set up the service repair because they are only getting 4 parts a week. presently, there are 100 owners waiting to be contacted by the dealer for this repair. nhtsa campaign id number : 06v288000. *nm

Tl* - the contact has a 2004 jeep libert. the contact recived recall nhtsa recallm campaign id number : 06v288000concerning lower ball joints. the contact called a dealership in his area, and they stated that it could take 4-12 weeks in order for them to set up the recall repair service. *ak

Tl* - the contact has been calling a dealership since september concerning a safety recall (number 06v288000) that he had received on his 2004 jeep liberty. the last time that the contact called berger auto dealership was 01/11/2007, and he was told that they are not getting many parts and that they would not be able to make the safety repair until sometime in april.

Tl* - the contact has a 2004 jeep liberty that is involved in the ball joint recall. the contact has called two dealership in her area and, they stated that it can take 3-4 months in order for them to set up service for the recall. nhtsa campaign id number : 06v288000. no failure has occurred to date.

Tl* - the contact has a 2004 jeep liberty that is involved in the ball joint recall. contact has called a dealership (georgetown chsyler jeep and dodge in norwalk, ct) and, they stated that it can take 4-12 weeks in order for them to repair the vehicle. the contact is concern due to the fact that when she drives her vehicle in cold weather or diving over 50 mph there is a crackling noise coming from the front of the vehicle. the vehicle also drifts to the right when being driven. nhtsa campaign id number : 06v288000

Tl* - the contact stated that she received recall letter 06v288000 for the lower ball joints on her 2004 chrysler jeep liberty. the dealer has had to cancel her appointment because the part did not arrive. the dealer will call the contact when they have the part. the vehicle has approximately 30000 miles. *nm

Tl*the contact owns a 2004 jeep liberty. the contact stated that his vehicle is under safety recall number 06v288000 (suspension: front: control arm: lower ball joint). since january of 2007, he has attempted to schedule an appointment at two different dealers, but has not received a response. his name has been placed on a waiting list. the current mileage was 13,800 and failure mileage was 12,000.

Tl* - the contact owns 2004 2004 jeep liberty that was included in the ball joint recall 06v288000. the contact has called a dealership in her area and, they stated that it could take 4-12 weeks in order for them to set up service. there has been not failure to date.

I received a safety recall notice for the lower ball joints for my jeep. i called rocky mountain chrysler and jeep and they said that i had to wait at least 3 months to get the recall done. *jb

Tl* - the contact owns a 2004 jeep liberty with 24000 miles, and she received recall 06v288000 for the lower ball joint. the contact stated that she called several dealerships, and two of them would not put her on a waiting list, and one told her that it will be months before they will be able to repair her vehicle. *ak

Tl* - the contact received recall 06v2888000 concerning lower ball joints. the contact has contacted a dealership in her area, who stated that it could take several weeks before service could be set up. the contact stated that the dealership was getting 4 parts a week. *ak the consumer was placed on a waiting list. updated 02/27/07*jb

Tl* - the contact received recall 06v288000 concerning the lower ball joint. the contact called several jeep dealers ,and they told her that it will be at least a three month wait for the vehicle to be repaired. the contactwas not satisfied with the wait time.*ak

Tl* - the contact received recall 06v288000 concerning the lower ball joints. the contact has contacted several dealerships in her area, and, they stated that it could take up to two months in order for them to set up service. there has been no failure to date.*ak

I received a safety recall notice from damiler chrysler for my jeep vehicle. when i called the local dealer for repair subject to this notice, i was told that they did not have the required parts for the repair and that they had no idea when they would have them. they declined to schedule an appointment for repair and gave me no help in finding any other remedy. they said: "we're sorry, we just can't help you." so i have a notice that my vehicle is unsafe and the local dealer refusing to do anything at all helpful about repair or finding any way to repair the vehicle. *nm

I own a 2004 jeep liberty. i read an article in our local paper in august 2006 concerning recalls. finally received the notification late november - safety recall #f23 from daimler chrysler - lower ball joints. called my dealership immediately. was told i was on a waiting list of 30 ahead of me and that the dealership was only receiving parts to fix 2 vehicles per week. this is ridiculous because i was told i could lose a wheel if those lower ball joints give out. which could result is loss of control of vehicle, accident, injury or death. called dealership on 1/9/07 - there is still 20 vehicles ahead of me. called an 800 number to daimler chrysler on 1/10/07 to complain and my call could not be connected to a customer representative. this is when i decided to file a complaint with you. this vehicle is a family used vehicle. i have a teenage daughter driving and i am scared to let her use this vehicle. i understand it is not my dealerships fault - they state daimler chrysler is slow at sending out the parts. this is unacceptable to me. *jb

Tl*the contact owns a 2004 jeep liberty. the contact received recall # 06v288000 (suspension:front:control arm:lower ball joint). he is # 175 on the recall repair waiting list. the dealer stated that it will be approximately one more month before the part will be available. the contact has currently not experienced any failures. the engine size was unknown. the current mileage is 31,000 and failure mileage was unknown.

Monday 1/6/07 - telephoned local dealership and daimler-chrysler (1-800-853-1403) inadequate follow-up by dealership and by chrysler hotline representative. dealership indicated due to lack of adequate parts supply to fix the problem the waiting list is 7-8 months . chrysler hotline rep says they can do nothing except advise me to contact other dealerships. this in not adequate follow-up on a safety recall within a reasonable time especially one like this f23 which seems to have some real hazards involved. people administering this program should be made aware the mfgr. is not addressing the recalls within reasonable time. *jb

Tl* - on january 4, 2007 the contact received recall letter 06v288000 for the lower ball joints. the vehicle is a 2004 chrysler jeep liberty with approximately 28, 000 miles. the contact has not experienced any failures. the contact has been put on a waiting list. the contact has also filed a complaint with chrysler corporation.

Tl*the contact owns a 2004 jeep liberty. in january of 2007, the contact received recall notice # 06v288000 (suspension:front:control arm:lower ball joint). the dealer placed her name on the waiting list for the repair and stated that the wait time would be significant because they were only receiving a few parts per week. as of july 17, 2007, the vehicle has not been repaired. there have been no failures to date. the current mileage is 69,779 and the failure mileage was inapplicable. updated 09/05/07. *jb

2004 jeep liberty with a safety recall for the lower ball joints.**cc the consumer indicated that the dealer failed to fulfill it's obligation pertaining to recall f23 for the lower ball joints. the consumer dropped his vehicle off in the morning to have the ball joints replaced. when he arrived at the dealer to pick up his car he was told that they ran out of lower ball joints. the consumer later found out that they would not be receiving any more ball joints for some time. the consumer retrieved his vehicle from the dealer . *nm

2004 jeep liberty with safety recall f-23 - lower ball joints customer is asking for reimbursement for tow and tires**cc the consumer scheduled an appoint to have the recall done on january 11, 2007, however on january 7, 2007 the left front wheel came off the vehicle. the consumer stated the windshield is extra susceptible to chips and cracks due to debris hitting it. *jb

Safety recall notice on 2004 jeep liberty for lower ball joint replacement. i contacted a jeep dealership on 1-8-2007 and was told i would be put on a list for replacement. today 2-20-2007 i'm being told the same thing, we have you on the list. this concerns me because we are older people and ball joint failure could be fatal to us. i feel that six weeks is enough time for them to fix this problem. thanks for your attention. *nm

Tl* - the contact called regarding a 2004 chrysler jeep liberty. the contact received recall letter 06v288000 for the lower ball joint. the contact took the vehicle to a daimler chrysler dealer, and was told that the part did not arrive. and she would be called when the part arrived. the contact has not experienced any problems with the vehicle at this time. the vehicle has 17, 914 miles. *ak updated 02/27/07. *jb

Tl* - the contact received recall 06v288000 concerning lower ball joints. contact has called town and country, her local dealership ,who stated that it couldtake 8-10 weeks in order for them to set up service. to date there has not been a failure.

Daimler chrysler safety recall f23- lower ball joints. *jb

Tl* - the contact received recall 06v288000 concerning the lower ball joints. the contact called a dealership, who stated that they were waiting for parts ,and didn't know how long it will take for them to service the vehicle. *ak the consumer was told not to drive the vehicle. updated 02/06/07. *jb

I received a safety recall f23 - lower ball joints for my jeep liberty that said it could result in a loss of steering without prior warning yet the parts are not available to have it fixed for over six months!!!!!!!!!!! how am i suppose to feel driving my car until it is fixed???? *nm

Tl* - the contact rfeceived nhtsa recall 06v288000 on 2004 jeep liberty concerning the lower ball join. the contact called trioano dodge, his local dealership, they stated that they didn't have any parts available ,and couldn't give the contact an estimate on how long it will take in order to repair his vehicle. *ak

Tl*- the contact received recall 06v288000 2004 jeep liberty concerning lower ball joints. the contact called the local dealer and they advised her that it will be a 2 month wait before they could repair the vehicle. the contact felt that this was not acceptable because it was a safety issue. there have been no failures to date.*ak updated 2/6/2007 - *nm

Tl*the contact owns a 2004 jeep liberty. the contact received recall f23 regarding the lower ball joint that has not been honored. the contact began hearing crunching noises. he called the dealer at least once a week, and was told that the parts were unavailable. the contact stated that it was taking too long to repair the vehicle because he needed the vehicle everyday. the current mileage was 56,000, and failure mileage was unknown. *ak

Tl* - the contact received recall notice 06v288000 for the lower ball joints. the contact called the dealer,and they told her that she will have to wait until may to have the vehicle fixed. the contact felt that this was a safety concern because she had to drive the jeep everyday. there has not been a failure to date.*ak updated 1/31/2007 - the consumer was told that the manufacturer is only releasing 3 all joint as week to the dealers. *nm

Tl- the contact has a 2004 jeep liberty with 48000 miles and received recall notice 06v288000 concerning lower ball joints. the contact went to the dealer, and they told her that they receivedthree ball joint kits a week, and it will be a three month wait before they could repair the vehicle. the vehicle has not had a failure to date, but the contact felt that thiswas a major safety concern ,and would like to know why therewas a long wait. 8ak

Safety recall f23- lower ball joints on 2002-2006 model jeep liberty vehicles. i called a local dealer and i was informed that it would be several months before they would release the parts and that they had a waiting list of over 140 people

Tl* -the contact received recall 06v288000 for the lower ball joint for the 2004 jeep liberty. the contact explained that he has been to the dealer, and that told him that they only get three parts in a week. the contact was concerned about the vehicles safety.*ak

I received a letter from daimler chrysler corporation about a safety recall for 2002 through 2006 model year jeep liberty vehicles, which can cause ball joint separation and can result in a loss of steering control and could cause a crash without prior warning. (daimler chrysler corp. suggested to make an appointment as soon as possible) my complaint is that i called the dealer on january 2nd, i made an appointment, the closest date was two weeks after i called, i thought it was a long period of time considering the type of problem, but one day before my appointment date, i decided to call the dealer to confirm my appointment, and big was my surprise when they told me that my appointment was cancelled and that i have to wait until i hear from them again, it's been a week since that incident. my concern is that i may be involved in a crash because of this problem, and would like to have this recall solve as soon as possible. *jb

Tl* - the contact received recall 06v288000 concerning the lower ball joint. the contact called the dealer, and they told him that they would not be able to fix the recall until august because they only received three units a week. he has not experienced a failure to date.*ak

Tl* - the contact receivedrecall06c288000 concerning lowerball joints. the contact called, berguron chrysler and jeep, the dealership in her area, who stated that it could take up to 20 weeks for them to set up service. *ak

Tl* - the contact received recall 06v288000 on 2004 jeep liberty concerning ball joint failure. the contact called the dealerships in her area, they stated that it could take 4-12 weeks to set up service. *ak

Tl*- the contact received her 2004 jeep liberty lower ball joint recall (06v288000) on january 1, 2007 and chrysler is not honoring the recall and getting the repair processed in a timely manor. the contact stated that this was her only vehicle. there are only 3 parts per week being disbursed to each dealer.

Tl* - the contactstated that he received a recall 06v288000 for 2004 jeep liberty. has called to make an appointment for repairs. the contact wastold that the parts will not be in to repair the car for a month or two. the contact would like to know what he could do to have this car repaired sooner. the contact has no other complaints concerning his car. the contact would just like to have the safety recall repaired. daimlerchrysler's telephone number was 800-853-1403.*ak