Waiting 3 years vin: [xxx] year: 2002 make: jeep model: liberty 4wd number of open recalls: 2 nhtsa recall number: opens new window takes away from vin lookup section> 13v-252 recall date: june 18, 2013 manufacturer recall number: n46 summary: the fuel tank on your vehicle has a small chance of experiencing a fuel leak during certain types of rear end collisions. safety risk: fuel leakage in the presence of an ignition source can result in an underbody fire. remedy: chrysler intends to inspect your vehicle and install an original equipment manufacturer (oem) trailer hitch where appropriate, free of charge (parts and labor) to better manage crash forces in low-speed impacts. to get a copy of the prepaid card registration form, please select http://bit.ly/fcaincentive. recall status: recall incomplete information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Tl* the contact owns a 2002 jeep liberty. the contact received notification of nhtsa campaign numbers: 12v527000 (air bags), 13v252000 (fuel system, gasoline, structure), and 15v046000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. update 01/13/16 ma updated 02/05/16*lj updated 02/10/16.*jb, updated 03/23/18 *jb
2002 jeep liberty. consumer writes in regards to vehicle has several recall notices. *smd the dealer informed the consumer, the parts were not available. *jb
2002 jeep liberty. consumer writes in regards to parts not available to complete recall. *smd the consumer referenced recall 15v046000, 12v527000 and 13v252000. *jb
Tl*the contact owns a 2002 jeep liberty. the contact stated that the driver side air bag warning light illuminated. the vehicle was taken to a dealer where it was serviced under nhtsa campaign number:12v527000 (air bags). the vehicle was taken back to the dealer. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 95,000. in addition, the contact received notification of nhtsa campaign number:13v252000 (fuel system, gasoline , structure) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. updated 5/15/15*cn
Hello i have an 2002 jeep liberty and i have a recall about the fuel tank on my vehicle has a small chance of experiencing a fuel leak during certain types of rear end collisions. fuel leakage in the presence of an ignition source can result in an underbody fire. the recall was on dec 11 2013 and i received the notice in jan 2013. i called the dealership and stated call back when i get the 2nd notice which was in july 2013. i called and they said they will order the part. to this date i haven't heard from them. i didn't realize that the recall would take this long can you help me please. i did submit a complaint to the national highway traffic safety administration but haven't heard from anyone back....updated 05/14/15 *bf *tr updated 9/13/2013*cn
Tl* the contact owns a 2002 jeep liberty sport. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. updated 02/18/15*lj the vehicle was repaired. updated 02/19/15
2002 jeep liberty. consumer writes in regards to fuel leak recall notice and vehicle frame corrosion problems. *smd the consumer stated when the parts for the recall finally arrived, she was informed the recall could not be performed because the frame was corroded. the dealer stated to repair the frame would be an additional cost. recall # 13v252000. *jb
Tl* the contact owns a 2002 jeep liberty. the contact stated that the vehicle was serviced under nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). the contact mentioned that the dealer only visually inspected the rear mounting bolts and failed to replace them. both the dealer and manufacturer were made aware of the situation. the vehicle was not repaired. the vehicle had not experienced a failure.
2002 jeep liberty. received three recall notices for vehicle needing a trailer hitch for safety. however, the consumer was unsuccessful at getting the vehicle fixed, due to lack of parts. *ta
2002 jeep liberty trailer hitch recall. consumer unable to get part for vehicle through dealer. recall has been issued. but, no response from the chrysler group. *ta
Tl* the contact owns a 2002 jeep liberty. the contact received notifications for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and nhtsa campaign number: 12v527000 (air bags). the parts needed were not available for over a year. the dealer was uncertain when the parts would become available to service the vehicle under the recall. the manufacturer was not notified. the contact had not experienced a failure.
Tl* the contact owns a 2002 jeep liberty. the contact received a notification for nhtsa campaign number: 12v527000 (air bags) and nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). however, the part to do the repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2002 jeep liberty. the contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the dealer stated that the parts for the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the vin was unavailable. the contact had not experienced a failure.
Complaint against chrysler group. recall n46/nhtsa 13v-252: re: "the fuel tank on your vehicle has a chance of experiencing a fuel leak during certain types of rear end collisions. fuel leakage in the presence of an ignition source can result in a fire." i have called chrysler group 1 x in august 2014 (beginning of recall), november, january and 02/16/15. they have failed to get my parts to the local dealer in a timely manner, therefore putting me at risk of a rear end collision ignition of flames. i need these parts sent to my local dealer immediately. my local dealer is only getting parts at the rate of 5 pieces per week, to fix the more than hundreds of thousands of customers. that is chryslers fault. not the dealers. i waited to speak w/chrysler, on the phone for 1 hour & 25 minutes on 02/16/15, trying to get this resolved. it was the customer service dept, for this particular recall. i never got to speak w/a live person. this is unacceptable. i need my parts sent to my local dealer immediately. ...updated 05/14/15 *bf the consumer stated the vehicle was repaired. updated 05/28/15*jb *tr
After several attempts to have safety recall n46 rectified, jeep says the parts are still unavailable. i received my recall notice over a year ago. i think a year is an unreasonable amount of time to rectify a safety issue. especially one that is as dangerous as this one. i purchased an suv to be more safe for my family and now i don't feel safe, driving them in it. *tr
Tl* the contact owns a 2002 jeep liberty. the contact stated that the repair for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) exceeded a reasonable amount of time. the manufacturer and dealer were made aware of the failure. the dealer stated that the parts were not available for repair. the vehicle was not repaired. the contact had not experienced a failure.
Went to dealer to have recall notice n46/nhtsa 13v-252 resolved. "chrysler intends to inspect your vehicle and install an original equipment manufacturer (oem) trailer hitch where appropriate, free of charge (parts and labor) to better manage crash forces in low-speed impacts. wanted to have this recall notice, as well as others addressed but, dealer claims that parts are unavailable in order to satisfy the recall notice. a trailer hitch is unavailable 7 months after a recall notice???!!!!. i bet if i brought it in to have a trailer hitch installed, they'd take it right in and charge me for it. this is way beyond a reasonable time for repair. would like this and all other recalls associated with this car addressed asap! thank you. *tr
Regarding recall notice n46 / nhtsa 13v-252... chrysler contacted as to when this recall will be acted upon. was told chrysler feels vehicle safe and no need for correction of this problem. got clear impression that chrysler has no intention of compliance with the mandated recall. called nhtsa 1-888-327-4236 and left message to contact with no response. owner frustrated and confused over safety of this vehicle and future in driving this vehicle or selling. *tr
2002 jeep liberty. consumer writes in regards to rear structure reinforcement recall. *smd the consumer received three recall notices. however, each time he called the dealer, he was informed the parts were not available. *jb updated 08/27/14
Tl* the contact owns a 2002 jeep liberty. the contact stated that he attempted to have his vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. the contact stated that since the failure was reported in june of 2013 there should have been a remedy available before may of 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. there are no failures at this time.
Tl* the contact owns a 2002 jeep liberty. the contact received a notification for nhtsa campaign number: 13v252000 (fuel system, gasoline , structure ). the dealer stated that the part was unavailable to perform the recall repair. the dealer could not provide an estimated date for when the part would be available. the manufacturer was not notified of the delay. the contact did not experience a failure.
Tl* the contact owns a 2002 jeep liberty. the contact received a recall notification related to nhtsa campaign number 13v252000 (fuel system, gasoline , structure) but was informed that the parts were unavailable. the manufacturer was notified. the contact had not experienced a failure.
You send me a important safety recall notice...twice now concerning the fuel tank on your vehicle has a small chance of experiencing a fuel leak during certain types of rear end collisions. i have called lithia chrysler jeep dodge of tri-cities to get the new trailer hitch put on. they tell me that they have no part number and can not help me. so what is the deal here? i even have heard this on tv...yet you provide me no part to fix my jeep. please let me know where i can take it to get this fixed. you say that if we fix it ourselves by installing an omb trailer hitch send receipt to a certain address. i am a disabled woman who can not get this fixed on my own. chrysler is suppose to fix it. so when is this gonna happen [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Tl* the contact owns a 2002 jeep liberty. the contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the parts needed for the repair were unavailable. the vin was unavailable. the failure mileage was 100,000.
Re.: safety recall n46 / nhtsa / 13v-xxx on 4/15/2014, my daughter car brought her car to the jeep dealership for the second time to have a trailer hitch installed to remedy the fuel tank puncture hazard in case of rear end collisions. both times the dealership informed my daughter that the parts are not available. after more than 8 months, i believe that chrysler corp. had sufficient time to get these parts and fix the vehicle. apparently, chrysler corp is not intending or able to fix the safety problem with my daughter's car. i am requesting that chrysler suggests an alternate solution to remedy the situation immediately. *tr
Tl* the contact owns a 2002 jeep liberty. the contact stated that she attempted to have her vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) but was informed that the parts were not available. the contact felt that since the failure was reported in june of 2013, there should be a remedy available. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure.
2002 jeep liberty. consumer writes in regards to occupant restraint control module filter circuit and fuel tank leakage recall notices. *smd the consumer was informed the parts were not available, and she would be notified of the availability. the consumer stated too much time has elapsed, since she received the recall letter in sept 2013, and jan 2014. *jb
Tl* the contact owns a 2002 jeep liberty. the contact received a notification for recall nhtsa campaign id number 13v252000 (fuel system, gasoline, structure). the contact stated that the repair was not taken care of in a reasonable amount of time. the dealer indicated parts were not available. contact had not experienced a failure. the manufacturer has not been contacted.
Tl* the contact owns a 2002 jeep liberty. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. the contact felt that since the failure was reported in june of 2013, there should have been a remedy available before march of 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure. *tr
Tl* the contact owns a 2002 jeep liberty. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure ) but was informed that the parts were not available. the contact felt that since the failure was reported in june of 2013, there should have a remedy available before march of 2014. the contact had not experienced a failure. *tr
Tl* the contact owns a 2002 jeep liberty. the contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the parts needed for the repair were unavailable. the manufacturer was notified. the contact had not experienced a failure.
Tl* the contact owns a 2002 jeep liberty. the contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed for the repair was unavailable. the manufacturer was not notified. the contact had not experienced a failure.
2002 jeep liberty. consumer writes in regards to fuel tank recall notice. *smd the consumer submitted an illegible receipt.
Received a rear structure reinforcement letter from chrysler and the national traffic safety administration stating that certain 2002-2007 model year jeep liberty vehicles contains defect related to motor vehicle safety. problem: the fuel tank on vehicle has a small chance of experiencing a fuel leak during certain types of rear end collisions. fuel leakage in the presence of an ignition source can result in an underbody fire. what dealer will do: chrysler intends to inspect your vehicle and install an oem trailer hitch where appropriate, free of charge (parts and labor) to better manage crash forces in low-speed impacts.... what you must do to ensure your safety: once you receive your follow up notice in the mail, simply contact dealer right away to schedule a service appointment. we have never received a follow up notice in the mail. i took it upon myself to call the dealer and they were not helpful. they said they were booked with appointments but would give me a call back to schedule a future appointment. i never received a call back. i called again and was left on hold for over twenty minutes. i called again, left a message with customer service and never received a call back. regarding an individuals safety, it seems it is not of importance to the local chrysler, jeep dealer. i received the recall letter a few months ago and yet have not received a call and just about forgot about until my husband asked about it. i have given up on contacting the dealer and hence the complaint letter to you. i am six months pregnant and this should be the least of my concerns but now i have to worry about this along with my pregnancy. please advise for i would like to get this resolved as soon as possible. thank you, [xxx] c/o[xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) updated 11/17/2014 *js
Received recall regarding safety issue on jeep liberty. have contacted 3 different dealers in tri-city area and have been told that the parts are unavailable. if this is indeed a safety issue, they need to get the parts and make them available. "the fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts. on vehicles in the recall that are not equipped with a tow hitch, chrysler will install a chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation." *tr
Hello, i have a jeep liberty 2002 4x4. i have been noticing a strong gas smell recently. the dealer found it's schrader valve leaking. i asked them to show me the problem. so, when they tried to start the car - the fuel was pouring from the schrader valve. i was shocked when i saw it. it's very dangerous. i was driving this car almost every day to go to work and sometimes with my whole family during the weekend. i feel lucky it didn't burn. the dealer said the whole fuel rail assembly need to be replaced, and the schrader valve can't be repaired alone! i really want to complain about this. i love my jeep liberty. but the schrader valve issue is a very serious problem and it could cause the fire, harm the life! also it does not make sense to me - why do you need to change the whole fuel rail assembly to fix a schrader valve? it looks is a design defect! thanks, *tr
Tl* the contact owns a 2002 jeep liberty. the contact received a notification for recall nhtsa campaign number: 13v252000 ( fuel system, gasoline , structure ). however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 10/29/14*cn
Tl* the contact owns a 2002 jeep liberty. the contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part was not available to do the repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2002 jeep liberty. the contact received a notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline, structure) and stated that the remedy part was unavailable to perform the recall repair. the dealer was unable to provide an expected date for the part to become available. the manufacturer was not notified of the issue. the contact had not experienced a failure. updated 08/04/2014*lj
Tl* the contact owns a 2002 jeep liberty. the contact received notification of nhtsa campaign id number 13v252000 (fuel system, gasoline , structure) and the part needed was unavailable to perform the repair. the manufacturer was notified and they could not provide an expected date for the remedy part. the contact had not experienced a failure. updated 5/27/14*cn
Tl* the contact owns a 2002 jeep liberty. the contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the parts needed for the repair were unavailable. the dealer and manufacturer were contacted on multiple occasions and could not provide an estimated arrival date for the parts. the contact had not experienced a failure.
Tl* the contact owns a 2002 jeep liberty. the contact stated that nhtsa campaign id number: 13v252000 (fuel system, gasoline , structure) had surpassed a reasonable amount of time for repair. the dealer stated the part was not available. the manufacture was notified of the failure. the vehicle was not repaired. the contact had not experienced a failure. *tr
Tl* the contact owns a 2002 jeep liberty. the contact received notification for nhtsa campaign: 13v252000 (fuel system, gasoline,structure). the dealer advised the contact that the part needed for the recall repair was unavailable. the vehicle was not repaired. the manufacturer was notified of the issue. the contact had not experience a failure. djr..updated 08-26-14 *bf the consumer stated the issue has been resolved. updated 09/2/2014 *js
Tl* the contact owns a 2002 jeep liberty. the contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline and structure) and stated that the part needed for the repair was unavailable for months. the dealer did not provide a specific date for when the part would become available. the manufacturer was notified. the contact had not experienced a failure. updated 10/23/2014*lj the consumer stated the vehicle was repaired under the recall. updated 4/21/15 *js
Tl* the contact owns a 2002 jeep liberty. the contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and stated that the part needed for the repair was unavailable. the dealer was unable to provide an expected date for the part to become available. the manufacturer was notified. the contact had not experienced a failure. updated 12/9/14*cn updated 06/1/2015 *js
In december 2013, i received a recall notice on the above-noted vehicle. soon after, i phoned the dealer, moore chrysler jeep, peoria, arizona, to schedule installation of the oem trailer hitch, but i was told they did not have the part. in march 2014, moore chrysler jeep sent me a reminder notice that my jeep needed some maintenance, and that as of december 12, 2013, the vehicle had an incomplete recall. i phoned the service department and made an appointment for the scheduled maintenance, as well as for the hitch to be installed. however, i was told, once again, that the dealer didn't have the part. it has been almost six months since i received the recall notice, but, so far, the problem has not been remedied. i am frustrated and furious! this is an important safety issue, and i want to know why i'm getting the runaround. i don''t know where to place the blame, 'chrysler or the dealer, 'but either way, nobody is taking responsibility for this most recent recall with important safety concerns. why is it taking so long to manufacture and supply the part? does anyone care? please do not suggest that i purchase and install a hitch from some other location and wait for reimbursement. i want to hear from either chrysler or national highway traffic safety administration or both very soon. *tr
Tl* the contact owns a 2002 jeep liberty. the contact referenced nhtsa campaign id number 13v252000 (fuel system, gasoline , structure) and stated that the part needed was unavailable to perform the repair. the dealer was unable to provide an expected date for the remedy part to become available. the manufacturer was notified of the problem. the contact had not experienced a failure. updated 5/27/14*cn
Tl* the contact owns a 2002 jeep liberty. the contact received a recall notification for nhtsa campaign id number: 13v25200( fuel system, gasoline , structure),however, the part was unavailable to do the repairs. the manufacturer was notified of the problem. the contact had not experienced a failure.
I received a recall notice several times over the past 1-2 years to get a trailer hitch put on ! after each notice i received i called a local chrysler dealership,bernard's chrysler of new richmond wi. each time i called to set up an appointment, they told me they had to order the trailer hitch and when it comes in they would call and we will schedule an appointment! this has gone on for 1-2 years with them never calling back to say they have the hitch in! i just hope we are not involved in a crash where this will turn into a legal issue....updated 05/14/15 *bf recall was completed on april 30, 2015, after waiting almost three years. updated 12/22/2015*js