Tl* the contact owns a 2002 jeep liberty. the contact received notification of nhtsa campaign number:13v252000 (fuel system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the vin was unavailable. the contact had not experienced a failure. the consumer also stated the parts were not available for the air bag recall. updated 12/15/15.*jb
Tl* the contact owns a 2002 jeep liberty. the contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. the dealer was unable to provide an expected date for when the part would become available. the manufacturer was notified. the contact had not experienced a failure.
Item #1 occupant restraint control (orc). i am chagrined with the tardiness of jeep/chrysler motors corporation in their tardy compliance with this recall (12v-527). originally issued on january 3, 2013, my daughter (former owner of this vehicle) visited a jeep dealer in washington dc. they said "no parts are yet available...we will contact you when they are". at a later day (may 2013) my daughter visited the local jeep dealer (courtesy motor sales, inc., altoona pa) and inquired about the problem...again "we cannot get the parts, they are not available". i purchased the vehicle from my daughter and have visited courtesy motor sales twice since i purchased (latest august 27, 2013) with the same answer "we don't have the parts available and we will contact you when they arrive"! it is inconceivable that replacement parts are not being made available for this very dangerous problem! at the present time i am unable to drive the vehicle as the air bag light is now on constantly and the recall notes that ....."a damaged computer chip could cause the airbag light to illuminate, followed almost immediately by an inadvertent deployment of the front airbags (liberty and grand cherokee)......". the recall notice continues by stating that "inavertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash". how many more injuries and possibilities of crashing must it take to get action on this? in conclusion, i cannot understand why your recalls are not being "tended to" in an expedient manner. i am getting "lip service" and you are being ignored. if either of these recall problems do happen, both your organization (for not enforcing in a timely manner) and chrysler motor corporation (for delaying remedy) will be the responsible parties. *tr
Tl* the contact owns a 2002 jeep liberty. the contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed for the repair was unavailable. the manufacturer was made aware of the issue. the contact had not experienced a failure.
2002 jeep liberty. consumer writes in regards to several recall notices and unsatisfactory customer services at dealership. *smd the consumer stated he received a recall in the mail. however, the dealer claimed to have no knowledge of the recall. the consumer received another recall a month later, regarding the fuel tank, which stated the repairs were supposed to begin in july 2013.
Jeep cry is ignoring fuel tank problem recalled. *tr
Tl* the contact owns a 2002 jeep liberty. the contact received a recall notification for the fuel system, gasoline, structure; however, the part needed to repair the vehicle was unavailable. the manufacturer was notified. the nhtsa campaign number was unavailable. the contact had not experienced a failure.
Learned thru internet search that there are 2 recalls on my 2002 jeep liberty: (1) unwarranted airbag deployment and (2) possible gas tank explosion if rear-ended. i called the jeep customer service line and talked to a matt, who confirmed both recall items. he said i would receive a letter from jeep telling me how to proceed, but that at this time the parts needed to fix both recall problems were back-ordered. so i am driving a car in which the air bags might explode at any time (my airbag light comes on and off at will) and if i am rear-ended there is a good likelihood that my gas tank will explode. what am i to do if one of these occurs while i'm waiting for the jeep notification and/or replacements part to be in stock? i am afraid to drive my car now, but have no other options available. what do i do? *tr
Recently i had major repairs to my 2002 jeep liberty. the check engine light was on and it was diagnosed with code po442. through the process of elimination it was found that the top side of the fuel tank had deteriorated to the point where holes had formed, causing an unsafe condition due to fuel and fuel fume release. the tank was replaced with a refurbished one since jeep no longer manufacturers the fuel tank. the repairs were made at a certified jeep dealership. the vehicle was in the shop from august 1 thru august 7. i contacted jeep to inform them of the unsafe condition with the vehicle and was given a case number. i requested assistance with the cost of the repairs. i sent jeep all requested information with the understanding a customer care agent would contact me with their finding. 3 weeks passed and i did not receive a call, i contacted jeep requesting resolve. a supervisor returned my call and informed me that the age of the vehicle was the reason no assistance would be offered. my complaint with jeep is they dismissed the request because of the age of the vehicle. i purchased the vehicle in 2008 with 29000 miles. currently the vehicle has 69000 miles. i find it unacceptable that jeep places a time limitation on the safety of their vehicles that are maintained to the standard set forth in the owners manual. jeep does not back their vehicles. i will never buy another jeep! *tr
Tl* the contact owns a 2002 jeep liberty. the contact received notifications for recall nhtsa campaign numbers: 12v527000 (air bags) and nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure). however, the parts needed were unavailable to service the vehicle under the recall. the dealer was unable to provide an expected date for the parts to become available. the manufacturer was not notified of the problem. the contact had not experienced a failure. pam
Tl* the contact owns a 2002 jeep liberty. the contact received a notification for nhtsa campaign id number 13v252000 (fuel, gasoline, structure). however, the parts needed to repair the failure were not available. the dealer was contacted. the contact stated that the manufacturer had exceeded the reasonable amount of time to remedy the problem. the vehicle had not exhibited the failure.
Tl* the contact owns a 2002 jeep liberty. the contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) exceeded a reasonable amount of time for the recall repair. the dealer stated that the part was unavailable for repair. the manufacturer was not made aware of the delay. the vehicle was not repaired. the contact did not experience a failure. djr
Tl* the contact owns a 2002 jeep liberty. the contact stated that she was very concerned for her safety since the parts were still not available for recall nhtsa campaign number: 13v252000(fuel system, gasoline , structure). the dealer and manufacturer were notified of the delay. there are no failures at this time. the current mileage was 113,000. *tr
2002 jeep liberty. consumer writes in regards to vehicle air bags system and gas tank recall notices. *smd the consumer was informed the parts were not available for the recall, even though she has been calling since, she received the notice in january 24, 2013.
This complaint is regarding existing recall "nhtsa campaign number: 13v252000." it has been almost a year and jeep has yet to replace my recalled parts. i feel as if jeep is dragging its feet in this manner, first not wanting to issue the recall and now not doing the fix. my local dealer has no idea when parts are coming, and i believe a fuel tank issue is something that should not be delayed. i wish to lodge a formal complaint about jeep's slow response to this recall. thank you. *tr
Tl* the contact owns a 2002 jeep liberty. the contact stated that a notification for nhtsa campaign id number: 13v252000 (fuel system, gasoline, structure) was received. the dealer was contacted and stated that the part was not available for the recall repair. the contact experienced the failure. the failure mileage was 130,000.
Tl* the contact owns a 2002 jeep liberty. the contact stated that she received notification of nhtsa campaign numbers: 13v252000 (fuel system, gasoline , structure) and 12v527000 (air bags). the contact stated that both recall campaigns had surpassed a reasonable time for repair. the dealer stated that the parts were not available for them to complete the recall on the vehicle. the manufacture was not notified. the contact had not experienced a failure. updated 3/14/14*cn
Have recall on orc filter circuit and the new recall about the gas tank and i can not get jeep to do anything about it. i called the first week in july, 2013 again aug, 2013 and keep getting run-a-round. *tr
Tl* the contact owns a 2002 jeep liberty. the contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. the manufacturer was not made aware of the failure. the vin was unavailable. the contact had not experienced a failure.
Tl* the contact owns a 2002 jeep liberty. the contact stated that nhtsa campaign number 12v527000 (air bags) had exceeded a reasonable time for repair. the contact experienced the failure when the air bag warning light remained illuminated. the contact was also concerned that the fuel tank failure could occur at any moment. the vehicle was not repaired. the approximated failure mileage was 180,000 and the current mileage was 181,000. ..updated 08-07-13 *bf
Tl* the contact owns a 2002 jeep liberty. the contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) in january of 2012. since that time, the dealer has stated that the parts were unavailable to repair the vehicle. the contact had not experienced a failure.
Tl* the contact owns a 2002 jeep liberty. the contact stated he was informed of nhtsa investigation item number: pe10-031 (fuel system, gasoline: delivery: hoses, lines/piping, and fittings) which stated that the placement of the fuel tank and lack of adequate shielding made the fuel tank vulnerable to rupture or leakage if struck from the rear. the contact stated that the placement of his fuel tank was also inadequate and he was concerned of a potential fire erupting in the vehicle. the vehicle was not repaired. the manufacturer was not contacted. the failure and the current mileage was 103,000. updating 12/7/10 *cn
Tl*the contact owns a 2002 jeep liberty. the contact smell gasoline whenever the air conditioner or heater was activated. the repair shop stated that one of the fuel injectors was leaking. the dealer replaced the fuel injector. the failure mileage was 57,000 and current mileage was 59,000. updated 12/31/07 *bf updated *jb
Tl* - the contact received recall 06v288000 for the 2002 jeep liberty concerning lower ball joints. the contact complained about the effect that the ball joint had on the tires. the contact stated that no matter what speed she was driving at, but usually at about 15 mph she felt and heard the suspension in the car shifting whenever she hit a bump. the contacts complaint was that after one and a half years the tires were completely bald. the contact stated that this was directly related to the safety recalls on the ball joints. also, the contact stated that on 11/2005 she lost control of the vehicle after making a turn. after taking the vehicle for service, the contact learned from the dealer that all of the steering fluid leaked out, and the power steering belt split in half. the contact would like to have the tires replaced under the recall as well.*ak updated 2/7/2007 - the consumer's vehicle experience extended crank time to start. the dealer replaced eh fuel pump and fuel pump reservoir. the lap belt in the rear seat became twisted. when the vehicle was put into reverse the consumer hear a noise. the dealer made repairs to the transmission. the lighter was inoperative. *nm
2002 jeep liberty consumer is seeking reimbursement *cn the consumer stated the hitch was approved using a specific code. however, the reimbursement claim was denied under the pretext, the part was not an oem approved hitch, but at present deemed ok to do the job. the consumer stated when the hitch was installed, chrysler did not have an approved manufactured hitch, as the recall did not exist back in 2006. *jb
Fuel vapor hoses split in two on my 2002 jeep liberty. dealer replaced the hoses "doing me a favor by putting it under warranty." *la
There are currently 3 recalls on my liberty. i have made multiple attempts to get service for these recalls from bcp jeep dealer in smyrna, delaware to no avail. i am told over and over that the parts are on back order and we'll contact you when they are available. i have a recall on my air bags-they may deploy driving down the road. my air bag light has been blinking for years, which is a symptom of this recall. i also have a part on my suspension that may break due to rust. that recall is 11 years old and still not fixed. now i have a recall on the fuel tank, which may burst into a ball of flames in a fender bender. i am currently driving a death trap and cannot just go trade this vehicle in. i want jeep to take responsibility for these recalls and fix them. i am sick and tired of them giving me the run around. i cannot give you exact dates of when i contacted bcp. i have called them many times over the years. i also tried to contact the jeep dealer in dover, delaware and spoke to a very rude individual who was no help to me. *tr
The vehicle experienced problems with the passenger window, there were noises coming from the dash and door area. also the starter failed, and the vehicle was getting poor gas mileage. *ak *jb
I've been told by chrysler and the nhtsa for over a year now that my fuel tank may leak, catch fire and possibly explode as a result of la low speed rear end collision. recall notice 13v252000, n46/nhtsa 13v-252 was issued, yet chrysler continues to stall in actually fixing the problem. in the meantime my family continues to be at risk everyday. please enforce the recall by setting a meaningful deadline for them to fix the problem, not talk more or send me another useless notice, but actually fix the unsafe vehicle they sold me. thank you *tr
Check engine light was tripped by a significant fuel leak. not obvious origin - required significant diagnostics to locate source. a significant safety issue and product defect. *nm
While driving 5mph, vehicle makes a rumbling noise when shifting to overdrive.*ak consumer stated the transmission makes a whine sound and the engine cuts oof sometimes, and the fuel pump is loud.*jb