We have classified the 3 complaints from 2015 Jeep Grand Cherokee about EQUIPMENT into the following categories.
Key fob is designed with large buttons flush with the face of the fob. this vehicle has been unknowingly remote started twice (once in an attached garage) simply by having the fob in my pocket and bending over for something as simple as tying shoes. panic alarm has been activated several times by similar normal actions. these buttons should be recessed to protect from unintentional activation. a running car in a closed attached garage in not a good thing. *tr
2015 jeep grand cherokee. consumer writes in regards to back up camera repairs, radio/cd player, bluetooth malfunctions, heated seats inoperable and other electrical issues. *smd the consumer stated the vehicle has been in the shop 12 times in the last year and a half. the vehicle went into off road mode while driving down the street, the headlights started flashing while stopped behind another driving for no reason. the dealer worked on electrical connections behind the media center, and replaced a wiring harness. the problems continued to multiply and the vehicle hasn't been the same, since. the consumer was informed a software update, would not be available until september. *jb
Recall r40/nhtsa 15v-461 i was told i would be sent a usb drive to complete the recall myself, now after 2 months of waiting, i was told they were sent out to everyone (except me i guess) and they are not sending anymore out. i would like to know how they know if i received this usb drive or not??? this is their problem, not mine. how do i get my usb drive? thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
About 18 months ago the nhtsa had issued an advisory bulletin suggesting that automakers reduce or eliminate onboard info systems due to distracted drivers, in the meantime more complex systems have been installed by said and with the most recent hacking of the onboard ecm's as well as driving controls, i question will you possibly follow through with a mandate to cease these systems from being installed seeing that hackers through the bluetooth systems also onboard be eliminated to stop possible horrific accidents from happening. i understand that many are now issuing new software updates that are supposed to stop this from happening, however hackers have " backdoor methods " to still be able to access a cars system and with all the cyber crime taking place today , the elimination of these systems would be a sure fire way to stop it. a going back to a more simpler time when these issues didn't exist say pre 2003 standards. as a concerned consumer i am very worried that some very bad things are going to continue to happen and put my family ( as well as others ) at great risk. i would implore you to seriously consider stopping these systems from being installed in any newer cars that are planned for release, you timely decision would be greatly appreciated , thank you for your time *tr
Letter from senator flake on behalf of constituent re unsafe 2015 jeep grand cherokee ( please respond via fax: 520-797-3232 or email: [email protected]). *smd the consumer stated the forward collision alert warning never activate under any circumstance when set to the far setting which the manual said to only use. in 3800, it alerted once and that was a false alert when a another vehicle made a right turn in front of him, but not in the consumers path. the dealer claimed nothing was wrong with the vehicle. *jb