We have classified the 248 complaints from 2015 Jeep Grand Cherokee about POWER TRAIN into the following categories.
Tl* the contact owns a 2015 jeep grand cherokee. while shifting to the park position, the vehicle failed to stop and crashed into a garage door. the air bags failed to deploy. a police report was not filed and there were no injuries. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the vin and failure mileage were not available.
When placing the car into park, thought it had gone into park when in fact the car was in neutral. as i went to leave the car, it started to roll a bit. luckily, i was able to jump back in the seat and stop the car. the display light on the shifter, depending on the light is difficult to see as well as the shifter itself being hard to tell what gear you are in because of its position. this is a major safety issue. i am soon to have a baby and i am very concerned about this and want to turn this car back in before something serious happens! chrysler needs to let folks turn cars back in and walk away before more injuries occur. i do not want to continue my lease on this car. i make my payments every month on a car i thought was safe and this one surely is not!
The vehicle locked when i was stopped in traffic in the highway, rendering the vehicle disabled in traffic while in drive. i pressed on the gas pedal but did not move. i hit my emergency lights placed the car in park and then shifted back to drive but got no movement. i then turned off the vehicle and restarted the vehicle and was able to move off the highway and took the surface streets to get home. i saw on this "site" there is a recall for 2016 models which is recall s28.
Automatic transmission gear selector is confusing and slow. several times when making a "k" u turn which requires quickly selecting and shifting between drive and reverse, i was mistakenly in neutral and the time delay caused my car to be sitting in traffic for too long a period while i fussed with the shifter to get the car into the proper gear in order to move. cars were fast approaching but narrowly avoided a collision.
Tl* the contact owns a 2015 jeep grand cherokee. after switching to the park position, the vehicle suddenly moved or rolled backwards. also, while driving at various speeds, the transmission would switch out of gear and would not accelerate. the vehicle also experienced a clunking noise when switching from second, third, and fourth gears. the vehicle was taken to the dealer and the valve body was replaced. after replacing the valve body, a clunking noise and jerking were present when downshifting. while accelerating up a hill, the vehicle would vibrate when shifting gears. in 2013, the vehicle was serviced per nhtsa campaign number: 16v24000 (power train). the manufacturer was notified of the failures. the failure mileage was 5,000.
Tl* the contact owns a 2015 jeep grand cherokee. while the vehicle was parked in the driveway, it rolled backwards. the failure recurred twice. the vehicle was taken to the dealer, but was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 16v240000 (power train) and stated that the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the approximate failure mileage was 6,290. parts distribution disconnect.
Tl* the contact owns a 2015 jeep grand cherokee. while the electronic shifter was in park, the vehicle independently moved backwards and struck another vehicle. there were no injuries and a police report was not filed. the vehicle was taken to the mechanic who stated that the rear passenger side bumper was damaged and needed to be repaired. the vehicle was repaired. the contact received notification of nhtsa campaign number: 16v240000 (power train). the manufacturer was notified of the failure. the failure mileage was 15,823. vin tool confirms parts not available.
The transmission seems to slip when i come to a stop and then try to accelerate at intersections. i'll depress the gas, nothing happens, and then suddenly it jerks forward. it does it all the time, but worse when the vehicle is cold/hadn't been driven. the transmission seems to constantly struggle to know which gear to be in, especially at lower speeds and especially between gears 1 and 2, and stopping and starting from intersections. there is such a delay while the transmission tries to decide what gear to be in to accelerate away from an intersection stop, that i'll often have people steal my turn at the intersection because they don't think i am going to take my turn. i'm waiting for the transmission to lurch and have someone pull out in front of me and hit them or be hit. this is such a dangerous vehicle. i will be having the dealership look at it this week, but have heard multiple reports online that the software "fix" being applied to the transmissions does not remedy the situation. this is the most difficult to drive automatic transmission i have ever experienced in low speed situations. chugs and lurches in parking lots when taking foot off gas to coast. have never experienced such a horrible and dangerous transmission.
Tl* the contact owned a 2015 jeep grand cherokee. while the vehicle was in the park position, it voluntarily shifted into reverse and rolled into a lake. a police report was filed and there were no injuries. the vehicle was destroyed. the manufacturer was notified of the failure. the failure mileage was not available.
The problem is with the transmission electronic shift lever on the jeep grand cherokee 2015. chrysler jeep know about the problem and there is a recall. this is the same vehicle that recently made world press when the 2015 jeep rolled back and killed the famous movie actor in california. on two separate times, when we put the car into park, the shifter slips out of park and goes into neutral and rolls. during one of the occasions the jeep came out of park and rolled and hit our garage. there was no major damage and fortunately no one was injured or killed, but it did crack the bumper and pushed it up. and although jeep stated in their recall notice that they intend to repair the vehicle free of charge, they have refused to assume any responsibility for the accident and yet they have contacted me a number of times to make sure i take my vehicle in to get the recall repaired. fiat chrysler automobiles has been incompetent and unethical in handling this problem. in my opinion, fca is more concerned with covering up the problem and the accidents that have occurred then taking responsibility for their faulty parts and construction.
R rolled into tree,drivers door was jammed. walked to house got keys and husband who climbed over the console and backed the car out from between two trees drove to our house.the car was originally in park standing still i was not in the car when this happened, home is located on a rural road. the damage was extensive.
May 2016 our jeep gc rolled down the driveway and smashed into our garage. my wife swears she put it in park to exit the vehicle at the top of the driveway but it didn't go into park. she tried to get in to stop it and was almost pulled under the jeep as it rolled. neighbor screamed to her to let it go and she did before she got hurt. called the police, notified my insurance agent and my jeep dealer' who is a good friend. jeep dealer informed me of a recall that was just issued for the electronic shifter not going into park. (s27) your 16v240000. i notified fca and asked why i was not notified of the recall. took three weeks to get a copy of recall. the recall says" your vehicle may roll away if the engine is running, the parking brake is not engaged and the vehicle is not in the park position before exiting. drivers may inadvertently fail to achieve the park position before exiting the vehicle.the electronic shift lever in your vehicle does not move like a conventional shifter." i had the jeep repaired and the damage to our house garage. had the recall preformed on the jeep. they just flashed the computer so if the door is now open the transmission automatically goes to park. the recall says "fca will repair the vehicle free of charge but a permanent remedy is under development. if you have already experienced this condition and have paid to have it repaired fca will reimburse you." i know the $1000 deductible we paid to our insurance company to have the jeep repaired wasn't a repair to the shifter but there wasn't anything broken with it. it was just not properly programmed from fca in the beginning. i am trying to get our $1000 deductible refunded. if fca didn't have a problem, why were the jeeps recalled and reprogrammed. this could have been a catastrophic accident if someone was killed. we have owned 16 jeeps since 1981. i have all my records and communication.
Tl* the contact owns a 2015 jeep grand cherokee. while the vehicle was parked on an incline, the contact started the vehicle and it rolled backwards in reverse. the contact's vehicle crashed into a parked vehicle. there were no injuries and a police report was not filed. the vehicle was not diagnosed nor repaired. the contact received notification of nhtsa campaign number: 16v240000 (power train). the manufacturer was not notified of the failure. the approximate failure mileage was 11,000.
Vehicle was stationary, in park with engine idling. standing outside of vehicle, i opened door to reach in to turn ignition off. as soon as i hit ignition, car accelerated forward dragging me about 10 yards. i was not in vehicle and held on to steering wheel and open door to keep from getting run over. it collided with vehicle parked in front of me, luckily in an empty parking lot and no one was injured. there is surveillance camera on site and this incident was captured on video. witnesses were present and co-workers viewing it were frightened by it...car seemed to have a mind of its own.
On friday may 20, 2016 i stopped at the shell gas station to get a cup of coffee. i placed the vehicle in park (engine running) and exited the vehicle. as i walked to the store, out of the corner of my eye i saw my grand cherokee backing up across the lot. i ran to the vehicle, opened the drivers door and tried to step on the brake (from outside the vehicle), but the drivers door knocked me down, running over my left ankle. in the fall, i broke the little finger on my left hand. another gas station patron was able to jump in my jeep and apply the brakes as i lay writhing on the ground. the next day my ankle was quite swollen and black and blue, so i went to the urgent care. x-rays showed no broken bones in my foot, but revealed my broken little finger. the vehicle never hit anything. i thought i must have forgotten to put the vehicle in park through my error (i knew i had put the vehicle in park), but recent events and deaths concerning this issue with the jeep grand cherokee has made me realize that there is an issue with the shifter.
Tl* the contact owned a 2015 jeep grand cherokee. while parked in a parking lot, the contact's vehicle rolled away and another vehicle crashed into the rear of the contact's vehicle. the vehicle was destroyed and towed to an undisclosed location. a police report was filed and there were no injuries. the manufacturer was made aware of the failure and stated that the vin was included in nhtsa campaign number: 16v240000 (power train). the failure mileage was approximately 6,000. updated 08/30/16*lj consumer stated vehicle had rolled off the lot and was struck by a semi. dealer stated that there was no evidence of a malfunction which would cause the vehicle to move by itself. consumer stated do not agree with underlined statement. the policeman who did the report was told that the vehicle was turned off in park position. updated 6/11/18*jb
Recall 16v-240: last night, i received a call while in the grocery store that my car had been involved in an accident. when i went outside, my car had run into the car front of me in the parking lot. the car was running, the doors were locked and the engine was in gear. there appear to be several failures here. first, the gear shifter does not move into a gear, but instead seems to operate as a toggle switch. so you never know for sure if you are in out of gear like you do in every other automatic transmission car i've ever owned. second, when i pushed the on/off button, the car apparently remained on. shouldn't i have at least been alerted that i had attempted to turn off the car while in gear. third, i opened the door with the car in gear. shouldn't i have been alerted again. fourth, i used the fob to lock the car and then walked away with the roc, all while it was running and in gear. again, shouldn't i have been alerted. i'm sure there were some electronic beeps when i did some of these things, but that's clearly not enough. my wife's car has the horn honk when you leave the car with the fob and the engine is just running. i think i should have received much more attention-grabbing warnings than any i may have received given the danger posed by my car still running and in gear.
This safety complaint is related to the monostable gear shifter on my 2015 jeep grand cherokee. i had a minor accident a couple months ago that i initially attributed to my own error, although i had a hard time believing i just got out of the car with it still in gear. when i saw the national news coverage after the tragic death of actor a. yelchin and the safety recall, i quickly realized that my incident may have been related to the same problem. ....updated 0711/16 *bf here's what happened: i started backing out of my driveway on my way to a meeting, then realized i left my water bottle in the fridge ' so i pulled back into the driveway, put the car in park, and walked through my garage into the house. i walked to the fridge, grabbed the water, said a few words to my wife and kids, and headed for the door. when i opened the door, i was surprised to see my car rolling toward me. it had been approximately 30 seconds since i got out of the car. luckily, my car rolled into my wife's 2008 jeep patriot, which was parked in the garage. this resulted in minor body damage to both of our vehicles (see attached pictures of the damage. i've since applied touch-up paint on my car to prevent rust, etc). had my car been six inches to the right, it would have missed my wife's car and rolled directly at the door i was walking out of. while the driveway has a little slope to it, the garage is flat, so the car would have picked up additional speed before hitting the house, and my wife and two kids were right behind me in the kitchen. my kids were playing outside and in the garage just before this happened, and had luckily just gone in to eat dinner. this could have been a much, much worse outcome. i'm interested in having the shifter fixed as part of the recall, and would also like to see fiat chrysler take responsibility for the damage to our vehicles. updated 11/17/17*js
There are a total of three incidents that had occurred, all within a couple months of each other. the first incident happened late december/ early january. finishing up work i leave the building and start my car up. when i put it in reverse, to pull out, the jeep lurched violently forward colliding with the cement barrier. i took it to the dealership where they held on to my car for several weeks, refusing to disclose any information to me about the status of my vehicle. once they returned my jeep to me they concluded nothing was wrong, and declined any financial assistance. the second incident i was driving on the highway, late march during the evening. admittedly speeding slightly, i was going only five-seven over. and just randomly my jeep starts accelerating by itself. at its peak i was going 80-85 mph and continued at that speed for several minutes before i was able to regain control of my vehicle. the third incident occurred on may 14th, where i was coming off the ramp about to merge on to the highway, when my car inexplicably kicked in its four-wheel drive and dropped gears in to low. the car violently shuddered to an almost near stop with busy traffic coming from behind, resulting in a very close collision. how it was able to change gears, and why, i have no idea. but i definitely do not feel safe in my vehicle anymore.
Vehicle started to jerk/hard shift and slip when shifting from 1-2 and 2-3 while driving on a city street. i took the vehicle into the dealer who replaced the valve body, ran the flash software update and reprogrammed the pcm. the dealer test drove the vehicle and indicated that the "trans shifts very smooth now". 20 miles later while i was driving the vehicle on city streets it began to clunk and jerk when deceleration at 30 mph and then again at 8 mph; much worse than before during acceleration. the vehicle also now lunges forwards and shakes when you come to a stop at a light/stop signs with your foot on the brake. i took the vehicle right back to the dealer who has ordered a new transmission. the vehicle only has 6500 miles on it. this vehicle is very unsafe with all the jerking and clunking and control issues. it appears these vehicles have transmission issues with no "fix" available; so i anticipate the same problem to occur when i get the vehicle back from the dealership with the new transmission.
I put the car in park (engine still running) to go out of the vehicle to talk to someone. i turned around and the car was rolling backwards. it gained speed as it approached a hill, crossed over a sidewalk and slammed into a tree. i had 2 bikes on a bike rack on the back, which took the brunt of the crash. the bikes, the bike rack and the rear of the car were crushed. there was no warning noise or other indication that my car had not gone into park.
The shifter does not always go into park. i have to sometimes make multiple attempts pushing up on the shifter for it to go to park. this has happened more than a dozen times. for example, once i was going into park i pushed the lever up all the way until it stopped. i believed i was in park because the lever would not go up anymore, but i was in reverse. when i would push it up again it went to neutral and stopped. then i would repeat to go into park. the last incident i was actually in reverse and did not know and the kids were attempting to get out of the car and the vehicle began moving backwards. although i was not physically looking at the gear i was in...i felt as though i should have been in park. i am 36 years old and have owned over 15 brand new vehicles (chevy, subaru, ford, toyota etc.) i have never had this happen to me before as i am a very good driver with a clean record and never have been involved in any type of accident. this tells me that beyond the shifter being totally different than what people are used to...it sometimes does not even go into park when you are trying and sometimes needs multiple attempts.
2015 jeep grand cherokee. consumer sent additional correspondence. *smd the consumer stated the vehicle had transmission related defects that could cause temporary loss of control. updated 11/22/2017*js *js
Transmission cannot be placed from neutral into drive if the vehicle is moving. the vehicle and driver was in a car wash (delta sonic) being moved by an automated conveyor system. at the end of the car wash cycle, the driver is instructed by car wash lights to move the car forward out of the car wash bay. however, the car is still in motion and the transmission cannot be placed in drive. braking the car to a full stop allows the transmission to be placed into drive, however, the conveyor system continues forward causing the car to jump out of the conveyor rollers. this places the car in jeopardy of being struck by the following car still progressing in the conveyor. also, while driving forward out of the car wash bay, the vehicle must now progress over the conveyor rollers and hopefully not off the sides of the conveyor. testing the car on flat and sloped pavements shows that with the car in neutral, stopped and not moving, the car can be moved into drive. with the car in neutral and rolling down a sloped pavement, the transmission cannot be moved from neutral to drive. there is no mention to the owner that this condition exists and could potentially result in an accident.
I am putting in a complaint for my 2015 jeep grand cherokee and the electronic shifter. on multiple occasions, i have been in a situation where quickly selecting gears or switching gears was necessary in order to avoid a hazardous situation. i have also experienced instances where i thought i had put the car in park when i had actually selected reverse, because the tactical feedback of the shifter varies from time to time, and is not consistent at all. i am extremely disappointed in the choice of shifter for this vehicle. i have had about 15 cars in my life, both manual and automatic, and this is by far the worst design i've ever seen/used. this is a dangerous shifter and should be completely switched out for one of a different design. cars should never be allowed to use the mono-stable shifter design. they are terrible. please help fix this problem before someone else gets hurt!
Jeep sent out a safety recall months ago about the transmission sticking in first gear. very dangerous when pulling into traffic. two different dealers say no parts available to repair. i would sell it because of this problem, but can't honestly sell it with problem. twice they claim to have fixed it with "software". both times care was still under manufacturer's warranty i have owned over 40 vehicles, and this is the worst service i have ever seen bar none. i don't think jeep has even designed a fix yet.
The vehicle recently rolled away after being placed into what i believed was "p" park. the electro in transmission shifter does not seem to function properly and fails to provide certainty as to when the vehicle is truly in park. the incident happened in my driveway and fortunately nobody was hurt in the incident. i have had electronic shifting cars before and this has never been an issue. the salesperson did mention that the 2016 models were going back to a traditional shifting mechanism, so he obviously knew of the issue. unfortunately, i did not pick up on this during the sales process. this issue absolutely needs to be repaired.
Tl* the contact owns a 2015 jeep grand cherokee. the contact received notification of nhtsa campaign number: 16v240000 (power train); however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Intending to back into my driveway, i shifted into reverse. the vehicle was not in reverse and crashed into the vehicle that was parked on the city street across the street directly across from my driveway.
I purchased a brand new 2015 grand cherokee late last year, and i've been having issues with the shifter since day one. i was driving on the freeway coming home from work and the gear slipped out of place. i've been down to the dealership to complain about it but of course they don't care. it really hurts my feelings that we paid this much money on a care i feel absolutely unsafe in. the shifter doesn't stay into park, and i work from my vehicle as a delivery driver. so a lot of the times i have to be quick and swift, and it's been to many times when my shifter slips out of place. my shifter doesn't lock at all, when i try and put it into gear. i'll be getting ready to drive out a gas station and my suv shifter won't even stay in drive, it'll be neutral . i'll have to click a few times for it to try and stay in place.
Tl* the contact owns a 2015 jeep grand cherokee. while the vehicle was parked, the vehicle accelerated without warning and crashed into the contact's garage with a passenger in the vehicle. the passenger was not injured. a police report was not filed. the vehicle was not repaired. the contact received notification of nhtsa campaign number: 16v240000 (power train). the manufacturer was not notified of the failure. the approximate failure mileage was 15,000.
Tl* the contact owns a 2015 jeep grand cherokee. after parking and exiting the vehicle, it rolled away without warning and crashed into a tree. a police report was not filed and no injuries were reported. the vehicle was taken to the dealer. the technician was unable to duplicate or diagnose the failure. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 6,800. updated 06/29/16*lj *cn
The jeep's electronic transmission did not fully shift in to the "park" position while still running. my wife exited the vehicle to take our 3 year old from the back seat and the jeep began to roll away. she ran and jumped in to the driver's seat to stop it and in the process her foot slipped from the brake to the gas pedal driving the car into/through a house. significant damage was done to the vehicle and the home but no one was injured.
I have had two incidents involving y 2015 jeep grand cherokee whereas i put the gear shifter into park and both times the vehicle moved in gear. the first incident i was loading my boat and trailer into lake powell and placed the shifter into park and the vehicle keep rolling back. the only thing that saved anyone from getting hurt was i placed the parking brake on immediate. the second instance was i was backing into my garage when i placed the shifter into park and the vehicle kept driving backwards in reverse gear. this causes my vehicle to crash into overhead storage and cause approximately $1500 in damage to vehicle. i called chrysler and they did nothing to help but gave me the run around. i am concerned with my personal safety now due to this issue.
Tl* the contact owns a 2015 jeep grand cherokee. the contact stated that the vehicle hesitated to shift gears without warning. the vehicle was not diagnosed nor repaired. the manufacturer was not notified of the failure. the vin was included in nhtsa campaign number: 16v240000 (power train). the failure mileage was 2,340. the vin was unavailable.
The electronic gear shifter is difficult to use and often shifts into an unintended gear during use. for instance, when pulling into a driveway and then reversing, i often get delayed in the maneuver as the shifter will shift to n instead of r from d, or while trying to reverse from p, it will shift to n instead of r. in times of traffic, this shifter requires me to take my eyes off of the road and onto the shifter itself to make sure it is shifting into the exactly the right gear, which can be hazardous. also, when attempting to place the vehicle in p, it will shift into r just as easily as it will shift into p. i have left my vehicle before when it is in r thinking it was in p.
With a cold transmission (usually) the vehicle has a hard time going from 1st gear to 2nd. there is lag/delay and then when it shifts there is a lurch forward movement. this is happening when shifting from park to drive and then moving...i.e. out of a parking space or out of the driveway entering the street. this happens daily.
Tl* the contact owns a 2015 jeep grand cherokee. when placing the vehicle in park, it rolled away without warning. the vehicle was not diagnosed nor repaired. the manufacturer was notified of the failure. the failure mileage was 5,000.
Gear selector lever is very difficult to ensure that the operator has selected the proper gear. what was an intuitive function in almost all vehicles is in the vehicle now requires too much time to make visual checks that proper gear selection is made. its possible to shift up into what you think is park, only to find the vehicle still in reverse. inadvertent bumps of the shift lever can take the transmission out of "d" drive selection and place the vehicle into "s" sport shift mode without the driver being aware. the operator over time will adapt, but occasionally still error at times. an overly complex device for what is and should be a simple function. it is entirely possible to get out of this vehicle thinking your car is in park, when its in reverse.
Our 2015 jeep grand cherokee rolled down a ramp in a valet parking area. valet attendant left vehicle in park and vehicle took off. caused front end to receive major damage.
After putting the vehicle in what i thought was park in my circular drive, i hit the power button and exited the vehicle. it must have been in neutral because when i turned around to go back to the car to figure out what was going on with the noise, i saw my 10 year old pull the transmission into drive from the back seat. the car started moving forward at an angle (the wheels were turned due to circle drive) and i had to run to get it. after i got in the car and before i could get my foot on the break, my left leg that was still outside the door was smashed when the car swiped a tree and the right side of the car hit a rock. i was told the damage was over $1300 to repair. i did not seek medical treatment for my leg.
Transmission frequently stuck between gears when starting from a near stop. dealer is able to reproduce issue and computer reports that "dog clutch" is confused on which gear to be in. when applying throttle, car will not move until clutch disengages causing a strong surge. chrysler engineering is refusing to address the issue. i feel it is a safety concern as the car doesn't move when pressing throttle until the transmission decides which gear to engage.
Tl* the contact owns a 2015 jeep grand cherokee. while the vehicle was parked and unoccupied, it rolled backwards, jumped a curb, and crashed into a tree. there were no injuries and a police report was not filed. on numerous occasions, the gear lever failed to shift into the selected gear. the vehicle was not diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was 18,000.
3/7/16 car was parked at walmart parking lot, engine was left running with my wife in passinger seat. after approx. 20 min. the car began to reverse. car went appox. 60 ft and hit another parked car, moving it approx. 1 1/2 ft sideways. the other car was hit on driver side between the doors. my wife attempted to stop the jeep after it hit the other car while she was still in the passinger seat, and the car went forward to the same parking spot, jumped 12 in curb,went up a three berm and stopped when it hit a concrete base for a light pole. i'm 81 years old and i've owned many cars and this is the worst shifting system i've ever had. i have also rented many cars in many countries and never had a shifter as bad as this jeep. this jeep is not safe!!! for pictures and incident report #16-14797, call police officer jennifer hines #134 city of loveland,co, phone:970-962-2502 ext. 1134
Vehicle does not go into park at first attempt. goes to reverse and if not careful you think you have placed it in parked and it will roll away or move in reverse. i noticed they changed the gear shift control mechanism in 2016, they need to correct these 2015 with the same fix the manufacture felt was needed for the 2016 models, they must of known of the issue
Shifter design is very poor. cannot tell when it is in park or reverse. also cannot shift between drive and reverse without going into park first. on more than one occasion i had to shut the vehicle off and restart before it would go into reverse. that created an unsafe situation. i was on a busy city street and parallel parking.
After placing my vehicle in park, i exited the vehicle with it still running and entered my house for 3-4 minutes. when i came out of the house, the car had backed down my driveway and done a u-turn and backed into a snow bank. the car was in neutral, then.
Tl* the contact owns a 2015 jeep grand cherokee. while idling, the vehicle indepedently shifted out of park and rolled backwards. as a result, the vehicle struck a pole and kept rolling until it crashed into a fence on the top of a boulder. the vehicle was towed to an independent mechanic and dealer, but was not diagnosed. the manufacturer was notified of the failure. there were no injuries and a police report was not filed. the failure mileage was approximately 2,000.
On more than one occasion i have started to get out of my jeep to find that it was not in park. on one occasion it was in neutral rather than park and the car rolled down the driveway unoccupied. it rolled into a ditch. it is also very easy to leave the car with the engine running by mistake. serious design problem. key fobs are also less safe than a key what must be turned and pulled out before leaving.
Tl* the contact owns a 2015 jeep grand cherokee. while the vehicle was idling at a drive-thru, the transmission was shifted into park. once the brake pedal was released, the vehicle lunged forward. as a result, the contact's vehicle crashed into the rear of another vehicle. a police report was filed and no injuries were sustained. the vehicle was towed to the dealer. the technician diagnosed that the transmission needed to be reprogrammed. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 1,600. updated 05/18/16*lj *tr