A year ago i called my dealership about my car not starting just weeks after completing a major (normal) service. after complaining to the dealership and jeep directly, i had my jeep towed and they agreed to fix the fuel pump (a recall that had recently come out, but not yet on my specific jeep). the fix seemed to work for a few months, but then began happening again, only now i can sometimes start the jeep after waiting awhile. less than 2 months ago when my jeep wouldn't start again, i called scheduled an appointment to have it fixed again, along with an oil change. when i picked up my jeep, i learned that the fix was not done. the mechanic noted that it had already been done. i complained to the cashiers that the jeep not starting was the main reason i brought the jeep in. i asked to speak to someone, but they couldn't find my service adviser. i asked them to have him call me. he never called. i left several messages and i've sent emails to the supervisor, and no return calls. now i have a new problem in addition to the jeep not always starting, i have a significant water sloshing noise coming from the passenger side. note: each time that my car has failed to start, it was first in the off position and parked. the number of times my jeep has failed to start, or died after start had been more than 10 times.
My 2012 jeep grand cherokee encountered the same problem as stated in the chrysler recall p54, which is the recall for 2011 jeep grand cherokee. the engine would stall while driving, and it also encountered not start problem as well as the not start on the first attempt problem. even the car could start, the engine would stall again shortly. the problem is resulted from the faulty tipm, which is the same on both 2011 and 2012 model. however, only the 2011 grand cherokee is being recalled. so i urge chrysler to initiate a recall on the 2012 model as well. *tr
Car would not start on first attempt. this occurred everyday for 3 days at which point i brought it to the dealership for service. the problem was an issue with the fuel pump related to a faulty tipm. the part was replaced by the dealership at no charge. *tr
Went to start car and it just sputtered and stop, had to try 3 to 4 times then would start. this happened every time we had to have a new fuel pump, relay assy with inline fuse assy. inter loss of fuel pressure. this is a recall on the 2011 and we feel it is a recall for the 2012. also at that low mileage why would this scare us. we were out of town and in fear of not getting home. we were only 22 miles over the 36,000, because we were out of town and had to get back to our car dealer so we had to go over the mileage to get to them, so we had to pay for this service. just not fair to us! *tr
Vehicle will not start. engine cranks, but des not start. towed to dealer. could not duplicate. recently condition worsened and vehicle would not start at all. vehicle repaired after sitting at dealer for 2.5 weeks. diagnosis, fuel pump relay and wiring harness. *tr
While driving the vehicle just quit. after some time it started again. this has happened 3 times but fortunately all a low speeds. called the dealer service dept. and they said they have had no problem with these vehicles and if they were not able to recreate the problem there was nothing they could do. after checking possible recalls on line and finding one that appeared to be a possible cause i called the dealer again. they then admitted there was a possible problem and scheduled an appointment.. when i picked the vehicle up they said they couldn't fix it because there was no fix available yet. i asked them if they expected me to drive a vehicle that was unsafe to drive and they repeated there was no fix for the vehicle so please take my vehicle and leave. i have not been able to drive the vehicle for fear it would quit at a higher speed and cause a serious accident. this vehicle is our main transportation but still cannot be fixed. please let me know how to resolve this problem so i can again have transportation. thank you.
I have a 2012 jeep grand cherokee that was bought brand new in december 2011. in 2013 i experienced my first incident where my jeep started, ran for 1-2 seconds, then died. i tried multiple times to restart it and could not get it to restart. i finally decided to completely turn off the vehicle and start the ignition process over. thankfully that seemed to work. between the first incident and the next service visit (january 2014), this happened approximately 6-10 times. i made the dealer aware of the issue and they noted it on the service sheet; however they told me they saw no error codes and could not recreate the problem. the in february i had an incident where it started then stalled, then the security alarm sounded. i had to remove the push start and use the key in the ignition in order to disengage the security system. then approximately one week later i started the jeep to go to work and it died after running for 1-2 seconds. i restarted the ignition process, this time when i let go of the push button start the starter continued to crank for approximately 10 seconds, until i exited the vehicle and locked the car. now in the last two days the vehicle has started, ran for 1-2 seconds, then died on three separate occasions. i have made an appointment with the dealer and shared the above information with them. i have advised them that i think i have a bad tipm. i am hoping to get this addressed immediately since i have 33,500 miles on the vehicle and do not want this to be replaced after the warranty expires. i am seeing the average cost to replace the tipm at a dealer is $1200-$1400. there are enough similar stories about these sort of issues that jeep/chrysler should issue a recall and stand behind their product. *tr
I started the engine of my 2012 jeep and as soon i began traveling with the jeep fluids poured from the middle of the engine. i did not notice this until i stopped the vehicle after driving 10 minutes. the computer did not show any signs of an error or engine trouble. when i stopped the vehicle and looked under the front of the car i saw a steady stream of orange liquid pouring from the middle of the engine. this fluid was engine coolant. i immediately had the vehicle towed to a local chrysler service station. my jeep has been with the service department for over two weeks now. the jeep cannot be fixed due the fact that chrysler has no spare parts. *tr