Problems with 2000 Jeep Grand Cherokee FUEL SYSTEM, GASOLINE

Takata air bag and fuel tank explosion on impact. as of the date of this report, i did not received any document from chrysler concerning theses 2 safety issue with my jeep. we are located in south florida. i've call some chrysler dealer in my area, and they say that there are no recall for my car concerning theses two safety issue. nothing has happen so far, but i don't want to continue playing the odd that noting will happen to the life of my wife,my children and myself when driving the jeep in florida. i will appreciate receiving any input from the nhtsa in that matter, and also a recall notice from chrysler to fix the two safety issue. the soonest will the best. thank you for addressing my concern. *tr

2000 jeep grand cherokee. attorney representing consumer writes in regards to deadly rear ended accident involving vehicle which resulted in a fuel system fire. *smd *tr

I can't put gas in the tank unless it is at the very slightest flow or it just shuts off and sometimes spews gas back out at me. i have been soaked with gasoline more than once. i can't even put it on the lowest setting on the handle. i saw the recalls and called the dealer who said that they know that this is a manufacturers defect but they won't do anything because my vin isn't in the recall. this is obviously a fire hazard and i can't believe we can't get this fixed. *tr

Faulty gas tank. gas leaking from tank. strong smell. *tr

Tl* the contact owns a 2000 jeep grand cherokee. the contact stated that he was concerned for his safety because the fuel tank was exposed under the vehicle. the dealer and the manufacturer had both been contacted. the contact referenced nhtsa action item: ea12005 (fuel system, gasoline:storage:tank assembly). the contact had not experienced a failure. the current mileage was 198,000. *tr

The gas tank is a bomb. this needs to be fixed now. 2.7 million jeeps on the road, and i am one of them. i am 76 years old and afraid to drive for fear of being hit and blowing up. i love my family and my life. please do something about this problem. ..updated 07-05-13 *bf

Letter from senator rubio on behalf of constituent, re his 2000 jeep grand cherokee *tgw the consumer stated he saw a report on the news about gas tanks exploding in rear end collisions and was concerned for his safety. *jb

Tl* the contact owns a 2000 jeep grand cherokee. the contact stated that the fuel tank was hanging lower than normal. the vehicle was taken to the dealer where they advised him that the skid plate that held the tank in place was completely rusted and needed to be replaced. the vehicle had not been repaired and the manufacturer had not been contacted. the failure mileage was approximately 153,000.

I have been getting the run around form customer service at chrysler. i have a jeep grand cherokee,and was planning on buying another. but>>> comments: --------- my 2000 jeep grand cherokee with a 4l engine stalls when turning left if the fuel level in the tank is below 1/4. the vin number is; [xxx] this is very dangerous, and could cause a serious accident if i am not able to get out of the way of oncoming traffic. last week i had the local dealer check the vehicle. they said if it were the sensing unit in the gas tank, it would be covered under a recall. they said it was the fuel pump itself, not the sensor, and therefore, i would have to pay around $1000.00 to have the fuel pump replaced. there is nothing wrong with the pump, there is something wrong with the pickup device whenthe tank level drops below 1/4, and this happens over a period of time. i have checked several web sites and found quite a number of people complaining about the same situation. i called chrysler today at 1-800-992-1997 and was told i would have to speak with customer service at 1-800-853-1403. when i called this number i spoke to a representative and i explained what the problem was and i was told the vehicle was too old for them to do anything about it. i asked to speak to his superior, and was denied a name. when i asked for a name, she asked "is anything else i can help you with and told me thanks for calling. this is not an anomaly with my 2000 jeep grand cherokee, according to the sites i visited, this occurs from 95 and on into the 2000 (s) jeep. the jeep died on my on a busy highway at 1/4 tank and i could not get out of the was of traffic in speeds of 70+mph. i thought i was going to die getting my vehicle to the shoulder of the road. this defect can cause death. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2000 jeep grand cherokee laredo. the contact noticed a fuel leak when fueling the gas tank. fuel leakage in the presence of an ignition source could result in a fire. he contacted the dealer and a technician stated that because his vin number was excluded from recall# 06e011000 (fuelsystem, gasoline: delivery: fuel pump), he was ineligible for a free remedy. the vehicle has not been repaired.the current and the failure mileages were 148,049.

Longer than normal cranking time due to a worn o-ring in the fuel module assembly or by plastic contaminant entering the fuel pump. technical service bulletin #14-06-00 (provided by service garage). *tr

Dt*: the contact stated while driving various speeds, the vehicle operated at a reduced speed, and the engine stalled without warning. the vehicle was inspected by a dealer, who determined the fuel injectors were dropping at different times instead of together, and needed to be replaced. the manufacturer was not alerted.

Tie rods, wheel bearings, ball joints, fan clutch, shorted engine compartment wiring harness, fuel pump assembly all gone wrong from time of purchase; january 2000/brand new to sept. 2006...some pd. under warranty others after 2004 not; even though the defects usually do not happen to a jeep grand cherokee/fully loaded. the last straw was the ball joints; we asked if some form of recall should of been done and then asked for a reimbursement because my wife's' 2004 jeep liberty limited had a recall on it's ball joints/lower ones so after having mine replaced last friday 9/15/2006 we asked about the grand cherokee and it's ball joints; we also updated on all the defects we've had to correct and wondered if it wasn't a expensive lemon...$35,000.00 is what i paid. we called chrysler main customer service and was only told were sorry, the age of the jeep and past warranty...what does that have to do with all the past defects since 2000 and the fact we tried their customer service in 2002 and got no where again. no matter the age of the vehicle...safety is safety. and if ball joints go bad for no reason and have to be replaced then, it should go as a safety concern for all their vehicles. *jb

Dt*: the contact stated there was fuel leaking from underneath the vehicle while parked. the vehicle was taken to a service dealer, who determined the leak originated at the rollover valve. the fuel tank was replaced, which corrected the problem. there was a nhtsa recall# 00v195000, which pertained to the fuel tank assembly. the vehicle was not included in the recall due to the vin. updated 12/01/06. *jb

My car has major problems and i can't afford to fix, then i find the problem that i have is due to the automaker's problem because the car is on recalls for the problems i am having. i received no notices on any recall, and when i got on the web-site to check for recalls there are as many as 10 major problems with my car and jeep. some could cause me to crash or even explode while driving. where are my recall notices? *tr

Jeep grand cherokee fuel pump failure. it is difficult to start. often you have to turn the key on and off 3-5 times before you attempt to crank over the engine. this will build enough pressure in the tank to get it started. the other method you must use is to turn the engine over for 5-10 seconds, and it will never start doing this the first time, but then when you let off the key for 5 seconds, and start again, it will finally crank the engine over. this gets old, and is very difficult to explain when selling the vehicle. to top it off, the fuel pump is in the tank making it very labor intensive to fix. my ase certified mechanic says he has fixed several with this problem, and it is a wonder why this has never been recalled. *ak

The consumer rear ended another vehicle in a panic stop while driving at 60 mph. upon impact, the frontal air bags failed to deploy. the dealership or the manufacturer were providing any information on why the air bags failed to deploy. the front passenger sustained bruises from the seat belt. *ak the vehicle displayed a hard start due to improper fuel pressure, it would take a long time to crank before catching, and the brakes pulsated due to warped rotors. *sc *jb

After having a fuel pump replaced for slow starting, our 2000 jeep grand cherokee began suddenly accellerating for no reason or pattern (but mostly at startup). we took the auto to the local jeep delership in brigham --- where it is now. we told them we were concerned about saftey because of the news coverage of a similar jeep unexpectadly accellerating, jumping a curb and hitting 3 people in slc. in looking at the internet, we found several simlar saftey complaints and that jeep(chrysler/demler) has determined there is not enough of a pattern to address the issue. i can easily see how this problem could have severe and dire results and should be investigated

Air conditioner fan and control box has been repaired and replace mulitple times now and again is broke. the brakes/rotors are bad handling and the fuel economy does not get what even the computer stated. *ak

Fuel leak for a 2nd time. june 2002 full tank of gas leaking all over garage while we were on vacation. dealer said the gas tank was warped at the top and could not seal properly. est $900. to replace tank. 43000 mi. on jeep it was out of warranty. ended up paying $277. labor and made them warranty the faulty tank. aug. 2003 fuel leaking again from top of tank and dripping down off under the tank. dealer says the fuel pump is out $628. to replace. jeep owners beware. *ak

After filling the gas tank with fuel the driver could smell a strong gas smell inside of the vehicle. the consumer made contact with the dealership. please add any further details. *nlm

Vehicle has 24,292 miles and it will not start on first try. long cranking time. dealer says it needs new fuel pump module and will cost approx $500.00! appears to be common problem from nhtsa other complaints. dc refuses to fix and refuses to give me written notification why not. only verbal refusals in spite of my writng them requesting written refusal and reason for no goodwill gesture on their part. appears to be at least 3 tech svc bulletins about this same (long crank time) issue.*ak

Very hard to start. have to give it a little gas to start. rarely starts on first try. dealer is replacing fuel pump/fuel tank o-ring. fuel tank has to be drained to replace o-ring. o-ring is a $15 dollar part. total bill to replace is $188.90 including tax and labor...ouch!! obviously fuel system is sucking air as a result of faulty o-ring. vehicle only has 38,000 miles. *jb

Vehicle has less than 40,000 miles and the fuel pump seal has deteriated causing very hard starting after the vehicle sits for several hours. dealer said they are seeing a number of these failures. repair cost is sevreal hundred dollars for a small o-ring gasket.

After making several appointments with dealership to have recall 02v104000 repairs done, dealership will either cancel or say parts were not available.*ak

This vehicle has been to the dealer 3 times for fuel leaking from the top of the tank after filling it up at the gas station. fuel pump was replaced as well as tank. condition goes away and then returns again 9-12 months after repair. obdviously parts are failing for the same reason. car will lose approx.3 gallons after leaving gas station driving down the road. someone is going to end up dead if they dont correct this. vehicle is out of warranty, but problem is related to the same recall. i cant afford the parts and labor to repair it, leaving me no choice but to drive it.

Hard starting... fuel pump replaced and problem corrected.. had to pump the gas pedal lightly then turn the key to get the beast started.. and i mean a beast !.. rough idleing engine, noisey diesel like sound from this poorly designed and engineered hunk of metal.. a true embarrsement fro the chrysler engineers.. i must say one thing..they are consistent in designing a good looking vehicle.. but beauty is only skin deep.. for this vehicle is a consumers nightmare.. stay away from these trucks. *ak

O ring deteriorates causing leakage - delaership admitted as known problem - chrysler denied - i paid to have fixed - believe that it is a known defect. *ak

Dt: consumer had to replace five individual brakes in five years. first was the front brakes and rotors, then it was the front brakes and rotors again about seven months later. then almost a year later, had them replaced again. a year after that had the rear brakes and rotors done. finally had the front brakes and rotors again. the mechanic told consumer that the rotors were warped, and that they could barely get them off of the car.*ak when i first noticed this, the brakes started to seem like they were not as effective as they should be. then, about a week later, the car will start to vibrate as i press the brake pedal, and the vibration starts in the brake pedal, and continue to vibrate until the whole car is shaking. it took a long time for the vehicle to crank. the dealer replaced the fuel pump o-ring and shims. *nm

Transmission has a constant problem w/reverse, loud noise and rough engagement jeep stated it's normal to factory/specs. steering column has knocking noise and is loose/play. has been replaced once. same problem exists with steering column & jeep refuses to fix. jeep says it's normal to factory/specs this time. fuel pump has been replaced due to vehicle not starting due to pressure problem in fuel pump. vehicle sometimes does not start after fuel pump replaced. jeep states it's normal to factory/specs and refuses to fix.*ak

Vehicle shakes hard when braking. also, /had to replace fuel pump at almost 22,000 miles

No summary listed for above vehicle. *ak

Leaking gas, coming out of hoses between gas tank fill and gas tank, have tighten 2 hose clamps 3 times, hoses seem to be dryrotted won't hold fuel injection pressure

I was involved in a rear end collision which started a small pile up. i was struck in the rear and my fuel tank ruptured and the jeep burst into flames immediately as i was pushed into second car. by the grace of god i survived.

Consumer started experiencing problems with the brakes nine months after purchase. *ph the consumer had rotors replaced several times. there was an excessive crank when the consumer attempted to start the vehicle, the dealer replaced the fuel pump quad ring. the tail light bulb and water pump was replaced. *jb

Fuel was leaking from tail pipe, and fumes entered the passenger's compartment. dealer replaced fuel injector and power control module. *ak *ml

Front rotors have been replaced 3 times/ were resurfaced once, and rear rotors were replaced once due to vibration in vehicle.*ak consumer stated that the pcv valve failed, fuel filter failed, and front shocks leaking fluid and replaced front shocks, also the transmission pan was leaking fluid, wiper blades were replaced.*yd

A recall was issued due to the gas tank location. now chrysler says my vehicle does not need it. i don't want a fiery crash if i get rear ended. please help. thank you. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Vehicle was struck in the front fender on the driver's side, the interior of the vehicle was flooded with gas and soaked clothing in the rear cargo area and the back seat when the vehicle flipped over during accident even though the gas cap was intact possible fuel tank failure. yh