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Problems with 2018 Jeep Cherokee POWER TRAIN

On average, the 2018 Jeep Cherokee starts to “feel” problems with the POWER TRAIN and its various aspects after 22 726 miles.

Recently reported POWER TRAIN problems on 2018 Jeep Cherokee

While driving on small hwy- all lights on shifter illuminate and a service shifter message displays, message goes away after stop and restart

Right when my vehicle hit 25,000 miles, i noticed that on the highway while in motion the service shifter light came on and gear shift lights all in red, p,r,n,d. you shut the engine off and all turn off then when you start driving again they'll do the same. it'll stop for a few days and then start again. finally took it to the dealership it ended up begin wires and a shifter harness. a lot of jeep cherokee 2017-2019 owners are experiencing the same thing right around the same miles. this needs to become a recall.

Car stalls while driving. when letting off the accelerator, the car will make a beeping sound and car dies. it takes a couple tries to get the car restarted. this only happens while car is cold. once it is running for a while it doesn't seem to die. seems related to the complaints of recall u87.

Service shifter light comes on and p r n d all light up red. was sent in less than a year ago. dealer changed some type of wiring harness in the transmission. and flashed the transmission. week later jeep became very hesitant and started shifting really hard. was sent back to dealer. it was then noted transmission needed a update, now 6-8 months later the same issue is re-occurring. this is issue is occuring in 100-1000's of jeep cherokees this model. so i am not the only one this is a dangerous issue that needs to be addressed. thank you

Service shifter keeps coming on my car while i'm driving since i bought it and it lights up all red next to the p r n d and you can't see your mph on the screen or tell what gear you are in. i have to pull over turn my car off and open my door and then restart it for it to go away. sometimes it comes right back on. i told dealership and they said they can't do anything about it until it comes on and they can hook it up to the machine because nothing comes on when they plug computer in to the car.

I turned my jeep on, put it into drive and the screen says service shifter. all lights on shorter are on.

While in motion, all the indicator lights for my shifter turned on and service shifter warning was illuminated on my cluster. once i stopped and turned off the vehicle, the condition cleared and went away. this has occurred to me about 6 to 8 times in the last 6 months or so, some have been while driving, and it doesn't matter the type of road i have been on when it happens, and some have been when i start the vehicle and it immediately shows up. the dealership i took my vehicle in to get the problem diagnosed, which is west hills chrysler jeep dodge ram, in bremerton washington, mentioned after i asked if this was a common thing that they were doing about a repair a week for this issue.

Have had several issues with this cherokee, my oil pressure light would come on when i would take sudden turn, i took it in to my local dealer and they stated to start an oil consumption test, it appears the motor equipped in the cherokee was burning oil and they couldn't determine where the oil was going, also during this time, my 'service shifter' light came on my dash and all of the shifter lights would come on at the same time, this would happen periodically, they decided they needed to replace motor due to the oil issue, i asked about the service shifter issue, they stated that they could not find any faults with the service shifter, sure enough 3 weeks later my service shifter light came on again and wouldn't go off, i was unable to tell which gear i was in because of this because of all of the gear lights were on simultaneously, needless to say, the dealer does not have an answer for this issue, i would like to request this issue be documented and repaired or recalled.

Car stalled and the panel stated shift to park on panel and would not crank back. tried multiple times and had a long hard crank and engine finally caught up and cranked. shifted into park and went about 1000 - 1500 feet and it died again. waited and tried to crank again and went to hard crank again before starting. took to dealer and they claimed low oil. this is the reason for going dead. stated i needed oil changes every 5k after i was told initially 10 k then at 1st oil change told 7500k and then at this problem they stated no it was definately 5 k. this time, panel lights up and says service shifter soon. all lights on drive shifter lights up. not just on park or reverse or drive. all lights illuminated. they come and go. i also have smelled something burning the last day or so as well. could not confirm yet. i will continue to watch out for this. 1st date 12/4/19 and serviced at dealer on 12/5/19 mileage 31146 and now this is 2/4/20 mileage today is 34116

Warning appears about the shifter and all the lights come on. i read a forum where dozens of people are having this problem and having to replace their harness and wiring kit. i've also been told there's something about this models cruise control but when i search on here nothing comes up.

Normal driving either long or short trip, warning appears on dash "service shifter" and all the led's light up on shifter. happens when slowing down (actually both times i was slowing down to pull into my driveway).

Electrical warning system can not be remedied. emergency brake system is malfunctioning and setting when car is in drive. electrical system completely went dead on the freeway causing the car to stall, when car was restarted and nursed off of the freeway the electrical system completely went dead, the transmission locked up preventing the tow company from loading the car onto the tow truck, the car was manually manipulated to release the system into neutral. the cars electronic dash board completely goes dead while on the freeway. the car has been in 3 dealerships over more than 1 month, the dealerships claim they have replaced computer components, can't find anything wrong, or 'jiggle the wires'. the cars warranty is nearly up, and we have been pressured to buy an extended warranty. the dealership has provided us with a rental car, and claimed to have fixed the problem, that is when the cars electrical system failed on the freeway. the car is a complete hazard. my husband has the repair records on file.

While driving and stationary the service shifter light illuminates on the dash and all the lights on the floor shifter illuminate all gear positions. also, at low speed, when adding power, the transmission has a "bump" as it tries to shift into the next gear. makes it jerk/clunk into gear.

After less than 1 year old getting a service shifter message on start up. it would go away when i turned engine off and on but note won't do away. care less than a year old but just out of went due to milage.

My vehicle was in motion. i was driving down the city street and suddenly a meaasge appeared on my screen 'service shifter' and the jeep began to jerk. the lights on each gear turned red. when i got to a place to park. i cut the jeep off and turned it back on. i then received a message when i put the jeep in drive to verify if it would drive and i received another message stating 'shift to park'. the jeep began to jerk again. i've had this jeep for one year exactly bought it with only about 3,000 miles on it and within 3 months it completely stopped on me in the middle of the road. the car would not drive at all. i had to get it towed to the dearlership where it was an issue with the engine and oil that had to be fixed and took almost 2 weeks. this jeep has all type of problems and needs to be recalled

Driving down a city highway the service shifter alert came on. all of the lights next to the indicators on the shifter lit up. this has happened twice so far today. the parking brake has also been turning itself on as soon as the jeep is put in gear and the foot is let off of the brake.

2018 jeep 22000 miles, has continued and worsening shiftier or transmission issue with red lights, needs service and locks out transmission changes to regulate speed. this has been at the two different dealers with an ongoing safety issue. i am a retired nicb special agent and have worked auto theft.

The "service shifter" warning message appears in the "message screen" & you cannot clear it so the mph & other needed driving data is unavailable. also all of the shifter lights become illuminated so you cannot see what gear the transmission is in. "cargurus.com" has a lot of complaints on this safety issue. car is in motion & stationary;.the shifter service message appears. it 1st occurred yesterday; 8/19/2019 to me. this is a safet issue because my mph etc is unavailable & i cannot verify gear i am in. (drive/reverse etc)

Service shifter light came on and all gears lit up red, pulled over and shut off then turned back on. alarm went away, third time.

At 19500miles service shifter message came on and red lights appeared by park, neutral, drive, reverse etc on car shifter, driving on highway. stopped turned it off and light went out. this appears to be a very common complaint on this make and model and low mileage.

For the second time while driving "service shifter" message came on and all lights on gear box lit up. pulled over and cut car off and restarted and lights went off

Service shifter warning comes on at random times. lights on shifter all came on. only came on with left hand turns. first time in happened i was on an interstate on ramp. has happened at 5 mph and 70 mph. pull over put in park, shut off engine, wait a minute, restart vehicle and everything is fine for a while. it can be days between or 3 times in a 5 minute drive. up to 9 times it has happened.

Have not owned vehicle for a year yet, bought with about 1000 miles on it. it was previously owned by somebody in dealership from what we were told. at 11,677 miles the "service shifter" warning showed up and shifter panel lit up while i was driving in town and stayed that way until i turned the jeep off a few miles later. hasn't shown up again and i'm taking it to dealer tomorrow. it's been three days since it happened but i'm afraid what might happen. i've read online about many complaints about this issue over the years for jeep. what are we waiting for - they need to fix this!!! i'm getting this documented now!

Service shifter warning keeps coming on and all park nutural rev all light up at the same time.transmission bucks feels like being rear ended.been to the dealership many times going to keep going back while im still under warranty.happens stationary and while driving mostly on the freeway where you have to pull over turn off and try to let it reset.a dangerous situation.

During the course of traveling on june 18th 2019 i received a message via the display that said "service shifter". in addition the gear shift panel (park, reverse, drive) collectively illuminated in red. the issue gave the impression that the transmission or gears could cease from working while in motion.

Vehicle was in motion. screen displays service shifter. all lights on the prndl next to the shifrer are lit simultaneously.

Service shifter light came on while i was driving.

Service shifter warning appears in instrument cluster area and all the lights on shifter light up solid red and stay illumanated.

Service shifter light always on in motion and in park. burns 1 qt of oil every 2000 miles vehicles jerks when trying to accelerate in motion

My jeep cherokee has been shutting off while driving. this car was purchased brand new. this has happened several times. the original dealership, keffer chrysler jeep in charlotte, nc, has not returned any of my calls about this issue so i've had to go to another dealership to get this issue resolved. i have to take the vehicle for oil consumption tests but i do not feel safe in this vehicle because of the fact that it shuts off while driving. the last time it shut down i was on a main highway and was almost hit. *dt*jb consumer stated car completely shut off, losing control of the vehicle. there was no warning sign, which caused several accidents.*jb

Service shifter warning came on when pulled into driveway. vehicle has less than 12k miles

Service shifter message keeps coming up which makes the vehicle stuck in gear and won't shift. all drive indicator lights light up and or flash i have been to the dealership 3 times now for this issue and still not fixed. this is a safety issue and should be recalled.

A warning light "service shifter" comes on without warning. all the lights at the shifter illuminate and won't shut off unless the car is re-started

The car has start up problems, the car stall and jerks when breaking. the battery on charges to 45% ( this is a new car). the engine was smoking purfusly lika an 1980s car. all light flicker in the car amd now the car is undrivabme with no help from dealship or finance. its like i'm on me own stuck with a lemon.

Regarding recall 18v-524 for the powertrain control module, fca reports that the repair parts are not available and there is no eta

Tl* the contact owns a 2018 jeep cherokee. while driving 60 mph or more, the vehicle stalled and the "vehicle not in park" warning indicator illuminated. the vehicle was taken to dodge chrysler jeep city (4395 us-130, burlington, nj 08016, (855) 242-0015) where the contact was informed that they would have to test drive the vehicle in order to perform diagnostic testing. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 19,000. *dt*jb

While driving my dash will suddenly state "service shifter" and all my gear shifter lights will be lit up. the only way i get them off is i have to pull over, stop, turn vehicle off, and restart it. this has happen in town and on the highway. this has happened now several times over approximately 4 months now. the first time being when i got my first oil change.

Tl* the contact owns a 2018 jeep cherokee. while the vehicle was stationary and while driving various speeds, the service shifter warning indicator illuminated. the contact stated that the parking symbol on the gear shift mechanism and all the lights on the gear shift mechanism illuminated. courtesy chrysler dodge jeep ram fiat (607 enterprise parkway, breaux bridge, louisiana 70517, (337) 240-9947) diagnosed that the computer software malfunctioned. the manufacturer was not made aware of the failure. the failure mileage and vin were unknown.

While i was driving down i95 - the gearshift froze up and the entire gearshaft turned red. i was unable to shift gears until i was able to slow down / come to a stop on the side of an exit road. this has happened a total of two times on separate occasions - once three months after the dealership claimed they fixed the issue.

Vechicle was in motion and vechicle completely stopped and shut off in the middle of the road. vechicle then restarted and did the same thing a second time.

First started with jerking as you're driving at one time we were at a stoplight as and it the car just wanted to take off by itself and we almost got into a car accident the car is always low on oil i mean we bought the car with 3 miles within weeks it would actually had no oil my husband thought out maybe the manufacturer just didn't fill it up all the way by mistake didn't check it out so he went and purchased will put oil in it two weeks later took it for an oil change and we already a quart low car waste is gas like crazy we are constantly filling up every 2 days and then car doesn't really go anywhere but from what 15 miles a day on our way to kansas so we were coming to a curve and my husband try to hit the brakes and the car did not break it actually accelerated and he had to put the car in neutral as he was driving just to slow it down to avoid getting into an accident i mean we've always had trouble with this car since day one i bought the car in october and we've had multiple issues then i hear recall about a hose for the gas line that we're going to have to take it in for something definitely wrong with these cars

I purchase the vehicle new on march 30. on sunday, april 1 the car automatically went into park assist mode without the button being pushed. this happened while driving 50 mph down the highway causing the transmission to shift into neutral. it would not shift back to drive. we had to pull over and turn the engine off and restart the vehicle to get the car to go in drive again. luckily we were in an outside lane and could pull over to the edge of the highway. it is scary to think what could have happened had we been in the middle of rush hour traffic on the interstate. *tt *tr

Entering i 264 va, pressed accelerator resulting in a lurching motion, the vehicle would not accelerate causing other vehicles to swerve to avoid rear ending our 2018 jeep cherokee latitude. it repeated this action many times as we limped home under 40 mph. we were afraid to drive the vehicle and called the dealer (southern chrysler jeep at greenbrier). the dealer authorized towing the vehicle in for repairs. the service representative called us and said the transmission mechanic authorized ordering a new transmission due to the fact that the transmission would not come out of gear.

Transmission randomly does not want to go in the right gear. the vehicle then feels like it is almost stopping and jerking hard while the vehicle then finds the correct gear and starts working properly again a weird noise also seems to randomly come for the engine or transmission. i have not been able to find a trigger or what makes the transmission do this, it seems completely random. i have taken it to two different dealerships and both said they could not duplicate the problem. the second time i took it in they took it on a test drive said they heard the noise and kept my vehicle overnight, the next day he called and said nothing is wrong don't worry about it. as we were leaving the dealership another service advisor came up and stated that they have several complaints about this and they do not know how to fix the issue so they are all advised to state they can not duplicate the problem so that people do not start returning their cars. he also stated to file a compliant so that chrysler will do something about the issues with the transmissions

Tl* the contact owns a 2018 jeep cherokee. while driving 30 mph, the transmission overheated and the check engine, anti-lock brakes, and emergency warning indicators illuminated. additionally, there was an abnormal burning odor. the vehicle was taken to a local dealer (hawk chrysler dodge jeep, 7911 roosevelt rd, forest park, il 60130) where it was diagnosed that the pmc module needed to be reset. the vehicle was repaired, but the failure recurred. the vehicle was taken back to hawk chrysler dodge jeep. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 535. *bf updated 8/21/18*jb

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