Oil leaks and there is no low oil light it shuts off anywhere. safety issue it shut off on me in a busy intersection. the last 2 oil changes i've had i've had this issue, they were done at different places. there is no visible leaks.
I bought this car brand new, and i have the very common service shifter problem going on in my car. i made the appointment for today and over the weekend the car just slipped into neutral while i was driving and scared me to death. luckily no one was behind me when this happened. i had to turn the car off and back on to get it to let me to shift. i just get a call from the dealership and they tell me it is covered under my extended warranty but i have to pay $100.00 deductible. why do i have to pay anything when this seems to be a jeep issue!!!!! i am so mad and frustrated and i dont have the money to fork out when i already have extended coverage.
1st, my engine light is on due to a faulty thermostat in the engine. i'm displeased a 2 year old car has such an issue. i've been told it's a common problem or defect. 2nd my cruise control goes rogue at times and speeds up excessively if no intervention happens to stop it.
Engine light is on due to defective thermostat. it's not right making someone pay for a defective part on a 2yr old vehicle due to poor quality! if american cars are so good then we shouldn't have issues like this.
Cpsc: has anyone reported that jeep cherokees with a 4 cylinder engine are just shutting off when oil does not get to the upper part of the engine. it has happened to us and quite a few others apparently. i know the problem is not unique to us. this is an unsafe safety feature and downright dangerous. *dt *js *tr
Three times while actively moving in traffic, the vehicle has shut off without warning. the vehicle has been able to be stopped safely and placed into park. the electrical works so hazard lights have been able to be engaged. however, the vehicle fails to restart on the first few attempts. ultimately it will restart. the service rep indicated this is a known issue with these vehicles and he has seen a lot of this on this model. he noted the engine has loose tolerances to achieve the mileage rating. as a result it looses oil rapidly. and jeep implemented engine sensors to stop the engine when the oil is low. the sensors do not take into account if the vehicle is moving or at what speeds. i called the dealer about this extremely dangerous situation immediately, to which we got an answer to drop it off, they will have to look at it when they get to it. this vendor and vehicle have had over a dozen significant recalls and need to be taken off the road.
I have a few problems that is going on with my jeep. one, there has been a few occasions where i am driving my jeep, at a slow speed, and it will ding and lock up. then it will shut off. i will have to sit for a few minutes before it will allow me to crank it again. i have also had an issue where when driving my jeep to my destination, it does fine. but once i park, the car will not start again unless jumped off. i replaced the battery expecting that to fix it, but it did not. i have taken it to a dealership multiple times and no one can find a problem. there has also been some problems with it throwing a check engine light. the code says throttle position sensor. when i take it somewhere, they say the throttle position sensor is fine. i just want my car to be safe for me and everyone around me. my car has left me stranded on many occasions, and it is unreliable. i am scared to take my car anywhere except work and home due to the fact i don't trust it.
My car was in motion going to stop and stalled going 15 miles per hour. lost power brakes power steering and almost was unable to stop had to veer off road to avoid going into intersection. car started up again after 2nd attempt. took it to the dealer. they checked the oil and said the oil wasn't reading on the dipstick. it had been less than 4,000 miles since my last oil change. after doing an oil change then doing an oil consumption test after only 1000 miles my vechicle showed that it used 1/2 quart of oil. this has been an ongoing issue they have had with 2.4 engine which has been known by chrysler, however their negligence of not notifying the public or correcting the issue is going to cause injury and harm not only to the people that are driving these vehicles but also anyone that is in the way of the vehicle when it does not stop. i was informed that it is acceptable to loose 1/2 quart every 1000 miles. but when buying the vehicle i was told that the oil life gauge would instruct me when it was time for an oil change approx every 5000-6000miles. going by that i still had over 50% oil life when my car stalled and i had no oil reading on the dipstick. as i have been reading up on this issue that has been reported several times i learned that the car stalls as a safety mechanism to avoid harming the engine. it has been happening for years. what are they going to do to protect the people that are in the vehicles.
2017 jeep cherokee stalls on right hand turns usually with an incline, but two days ago on the level secondary road it stalled . there is an oil consumption, oil sensor, or oil pump problem with these cars. this is a very unsafe and dangerous fail safe. when the car shuts off driver and occupants are at risk of rear end collision. problem has happened 6 times to us.
When making a left hand turn, vehicle stalled out completely, just shut off, upon taking to the dealership, they began an oil consumption test and found it to be using oil, having to add 1 quart every 1,000 miles, after reading forums, chrysler has had a problem with this for a few years on their 2.4 engines, and it is not doing anything about it. they told me the engine shutting off was a feature when the oil gets low, so it doesn't cause further engine damage. if i would have been on a busy road with traffic, this could have been serious. the link shows you one of the many forums i have found regarding this issue. i am very faithful on oil changes, so this was not due to any type of negligence on my part regarding the oil. http://www.carproblemzoo.com/jeep/cherokee/2016/power-train-problems.php
My jeep has less than 30,000 miles on it and i keep up to date on oil changes (every 500 miles); however, when the 5,000 mile marker starts approaching i will be in driving in a forward motion and the dashboard will light up saying "shift to neutral or park", the gas pedal tightens up to the point i am no longer able to step on it anymore, and the steering wheel tightens up and i can no longer move that. at this point my vehicle just completely stops in the middle of driving. the most recent time (4,100 miles after my last oil change) i was attempting to merge onto the highway the other day and this same thing happened. it takes about 4 minutes for the car to start working again, but this is an extremely unsafe issue that should not be happening. i have had this issue happen multiple times in the past, and the dealership shrugged it off. i have had enough of this, a vehicle (even without a recent oil change, let alone a vehicle that is up to date on oil changes and hasn't hit the 5,000 mile marker) should not come to a complete stop in the middle of driving. this is a huge safety hazard. obviously other people are experiencing the same issue. at any point, i feel as though my vehicle might stop working on me at a random time (again without any warning whatsoever) and cause me to be in a sever accident. this is not a matter to take lightly, i have been contacting my dealership and have yet to have any help/ issues resolved.
Tl* the contact owns a 2017 jeep cherokee. while driving 40 mph, the vehicle stalled without warning and the service shifter warning indicator illuminated. the contact powered off the engine while in traffic. the vehicle was restarted and was able to drive normally, but the failure recurred numerous times. the vehicle was taken to don jackson chrysler dodge jeep ram (located at 3950 jonesboro rd, union city, ga 30291, (770) 969-7229) where it was diagnosed that the gear shifter needed to be replaced and an oil change was needed. the vehicle was not repaired because the warranty did not cover the repair. the manufacturer was notified and provided a case number. the approximate failure mileage was 50,000.
Tl* the contact owns a 2017 jeep cherokee. the contact stated that the instrument panel shorted out and various warning indicators flickered. the vehicle also stalled numerous times without warning. the cause of the failure was unknown. the vehicle was not diagnosed or repaired. the manufacturer was notified. the dealer was not contacted. the approximate failure mileage was 25,000.
Slowed from 45 mph to 15 mph to enter driveway and car stalled out and totally locked up, could not move gear shift to get into neutral to move car off part of state highway road! car mileage at 14477, oil change not due per dealership sticker for another 1500 miles. this is 2nd instance of dangerous stall out, had dealership document last one, they said it was due to oil being low, but car wasn't due for change for another 1000 miles at that time! had there been any oncoming traffic, my nine year old would have taken brunt of hit the way car stalled this time. god forbid i have to swerve to avoid hitting an animal and get killed!
Car stalls going down road come to find out was down almost 2 quarts of oil. took vehicle to dealer and service adviser informed me that it will burn a quart every 2000 miles or so and i will just have to keep adding oil. jeep knows about this and its common for this type of engine, nothing they can do car barely has 14000 miles
Vehicle out of oil twice before next oil change. it is not leaking out ... vehicle must just be using too much oil??
Tl* the contact owns a 2017 jeep cherokee. the contact stated that the vehicle hesitated and lost power without warning. also, the instrument panel indicators and gauges failed to operate. the dealer (kahlo chrysler dodge jeep ram, 9900 pleasant st, noblesville, in 46060, (317) 773-6363) retained the vehicle and provided a loaner vehicle. the vehicle was not diagnosed or repaired. the manufacturer was notified. the vin and failure mileage were not available.
Tl* the contact owns a 2017 jeep cherokee. while driving 40 mph, the engine stalled and the check engine warning indicator illuminated. the contact pulled the vehicle off the road and had it towed to marino chrysler jeep dodge (5133 w irving park rd, chicago, il 60641, (773) 777-2000). the dealer diagnosed that there was an oil leak and the engine needed to be repaired. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 38,000. the vin was unknown.
Vehicle has just shut off approx 10 times in the last 2 weeks. sometimes its 'dings' while driving normal and does not stall but most of the time its stalls as driving. either ive just pulled out onto a road or made a turn. the car will just shut off and says to put in correct gear. the car will not turn over and restart for approx 10 minutes. very very dangerous!!!!!
Tl* the contact owns a 2017 jeep cherokee. the contact stated that the check engine indicator illuminated, the engine overheated and powered down without warning, the driver's side knee air bag indicator illuminated, and the computer system linked to the tires was faulty. the vehicle was taken to hibbing dodge chrysler (1321 e 39th st, hibbing, mn 55746, (218) 263-7700) to be diagnosed, but the test found no failure. the dealer repaired the vehicle four times, but the failures continued. the manufacturer was not made aware of the failures. the failure mileage was 26,000.
Engine is consuming oil at an alarming rate. we have put over 4qts since the last oil change in nov 2018. there is no leak, no burning of oil, no warning lights that turn on, nor any area in the motor where you can see any oil accumulating. we even changed to synthetic oil and it's still consuming oil.
After starting the car and shifting to reverse the car stalls. also while driving the car has displayed three times in different occasions displays "service shifter" and the lights turn red on the shift stick (keep in mind the car is automatic with 9 speed transmission). i just got the car a week ago and i am scared to drive it. the car is a 2017 with 35k miles, now i understand why they sold it back to the dealer.
On three separate occasions now, while driving my vehicle after it had been parked for 5 or more hours after travelling less than a mile or two while in motion my vehicle has stalled out. twice, completely stalled where i had to pull over....once in the dark, the lights went out and it started to stall, but then continued on the road. two times it was after a left hand turn, one time it occurred after a right hand turn.
On october 23, 2018 i was traveling down the highway when i slowed up to make a turn and the truck turned off while turning with a vehicle behind me. thank god i was able to steer the vehicle to the side of the road. i have filed another complaint with this same issue this is very dangerous and i pray my husband or i don't cause a fatality or be a fatality due to this 2017 jeep by chrysler malfunctioning. i've noticed i'm not the only one that's experiencing this issue please help and hold chrysler reliable to fix this issue.
Tl* the contact owns a 2017 jeep cherokee. while driving approximately 20 mph, the vehicle stalled and all the warning indicators illuminated on the instrument panel. the contact coasted the vehicle to the side of the road, waited a few minutes, and the vehicle restarted normally. the contact also stated that the failure occurred approximately six times within two months. the vehicle was taken to the dealer (lia chrysler jeep dodge ram, 2116 central avenue, schenectady, ny 12304) where it was determined that the engine shut off because it was burning too much oil. the dealer stated that the engine was programmed to shut off as a preventive measure and that the manufacturer was aware; however, there was no remedy. the contact was asked to monitor the oil consumption failure. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 23,500.
I was driving on a side road (35mph) and the car just "stopped" in traffic! with no warning or indication. it started after 10 minutes of sitting in heavy traffic - i took it to the dealer and they said that there was no oil in it? according to the computer i had 4% life and plenty of oil and i checked it when i was stalled on the road.according to the dealer it's normal for the 2.4l engine to burn through a quart of oil every 1000 miles? is that accurate for a brand new car? i don't think so-- this is a dangerous issue. i could be driving down the freeway at 70 and it could just stop and it's happened to others. this needs to be reviewed.
When i got in my car yesterday morning, my drivers seat was all the way back. i am the only one who drives it - it was odd that it was moved. nevertheless, i needed it to go back into position so i could drive it. the controls weren't really working so it took a bit to get it to move forward. i noted it to mention to the dealer when i take it in for an oil change this weekend. i drove to work, uneventfully. as i left work, and got into my jeep, the seat was fine. yay! i headed home. i was pouring rain. as i took a right, heard the car go "ding" saw the battery light come on and then the jeep turned off. i was driving and my car just turned off. this is the second time it has happened to me. the last time was january 2018 as i was entering i95. i turned left and heard the "ding" and off the jeep went. i had to coast to the side of the road. dangerous! i got towed to the local jeep dealer by aaa and left the car for diagnostic testing. the results, according to the dealer, was that my oil was low. the cherokee turns off the car to preserve the engine. even if you are driving the car on the highway. just. turns. off. first of all, that should not happen no matter what. the human in the car is what should be preserved, not the car itself. no car should ever just turn off. second of all, there was no indication on the dash or on the uconnect app that i was low on oil. and secondly, i was only a 300 miles over the mileage on the oil sticker on my windshield. i have had a lot of cars in my life and even the really old cars would indicate if the oil was low. this is a brand new car. why would i think the dealership would put mileage on the oil change sticker that was wrong? why would i even think that i would need to check my oil levels on a new car? and one more thing - jeeps are built tough. so why would the engine be that sensitive? so angry.
Tl* the contact owns a 2017 jeep cherokee. when the contact attempted to start the vehicle, it suddenly shut off and all of the lighting flashed. the contact was also unable to place the vehicle in park and the emergency brake had to be used to prevent the vehicle from rolling. the ignition was restarted and the gear was finally placed into park, but the vehicle shut off again and would not restart. the vehicle was towed to the dealer (monroeville chrysler jeep, 3651 william penn hwy, monroeville, pa 15146, (412) 856-1422) who stated that they would run a diagnostic test. the dealer called back and stated that the vehicle needed an oil change and was repaired. the vehicle was retrieved from the dealer and the contact was charged for the oil change. the failure mileage was 58,000. the vin was unknown.
My 2017 jeep wouldn't start on september 22,23 2018 while parked in driveway. it made a sound like the battery was dead and didn't have enough juice to start. after attempting to start multiple times and trying to turn off radio and headlight. it finally turned over, but after returning home from running errands, the following morning on the 23rd it wouldn't not start until i received a jump. there was a p code on the dashboard of car. ive also experience issue with it not wanting to excellerate even with excessive amount of pressure to the gas peddle.
We bought a 2017 jeep cherokee in september of 2017 within the past week the engine has shut off while my wife was driving on the highway twice and once in our driveway. both times on the highway she took it to the jeep dealer near her work and they were awesome but unfortunately could not replicate the problem. i am bringing it to the selling dealer today to give them an opportunity to fix it. essentially what happens is a complete engine stall while the vehicle is moving. i have a video which shows the drive position key position, lack of electrical power to the windows, no throttle response, and inability to restart the car. after three tries to restart, the car starts and runs fine. this needs to be investigated before it happens during rush hour in the city. someone will end up dead from this problem! jeep needs to recall the car! *dt *dt updated 10/18/18*jb the consumer stated the dealer advised the vehicle only displayed loss of communication codes. the dealer was unaware of how to repair the vehicle. *js *jb *dt consumer stated lost engine power. updated 12/12/18*jb
Tl* the contact owns a 2017 jeep cherokee. while operating the vehicle at various speeds, the engine would suddenly shut off. after restarting the engine, the vehicle operated normally. the contact indicated that the failures occurred on multiple occasions, primarily when making turns. the vehicle was taken to the local dealer (baxter jeep, 710 s. 124th cir., la vista, ne) and a transmission software update was performed; however, the failures continued. the manufacturer was also notified of the failures. the failure mileage was unknown. *bf. updated 10/29/18*jb
While engaged in driving mode, the car will cut off and give message of "shift to park or neutral, press brake to select gear" this happens while i have been driving the car. this has happened while i was existing a parking lot, driving down a street, and most recent while entering a freeway.
Car caught on fire while driving. entire front end was in flames and burned completely. *tt *tr *bf vin is invalid updated 11/26/18*jb
Tl* the contact owns a 2017 jeep cherokee. the contact stated that the vehicle was consuming an excessive amount of oil. additional oil was added to the vehicle. there were no warning indicators illuminated. the vehicle was taken to turnersville chrysler jeep (3100 route 42, sicklerville, nj 08081) and lilliston chrysler dodge jeep (1501 n 2nd st #47, millville, nj 08332, (856) 825-1937) where an oil consumption test was performed and determined that the vehicle was working as designed. the vehicle was not diagnosed or repaired. the manufacturer was contacted and referred the contact to nhtsa. the failure mileage was 4,000.
I was on interstate going 60mph, a van was beside me turning into my lane. to avoid a crash i pushed down on gas pedal my car did nothing so i hit the brake then the car lunge forward and my rpm was 6. i almost hit the van in rear end.
Tl* the contact owns a 2017 jeep cherokee. while driving 40 mph, the vehicle stalled in the middle of the road. there were no warning indicators illuminated. the vehicle was taken to spitzer chrysler dodge jeep ram of homestead (30101 s dixie hwy, homestead, fl 33032, (305) 363-1645), but the failure could not be duplicated. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 29,000. the vin was not available.
Tl* the contact owns a 2017 jeep cherokee. while driving 30 mph, the vehicle stalled and the transmission warning indicator illuminated. in addition, the gear shifter illuminated. the vehicle was taken to atlantic dodge chrysler jeep ram (2330-40 us 1 south, saint augustine, fl 32086, 904-293-4177) where it was diagnosed that the computer needed to be reset. the vehicle was repaired, but the failure recurred. the manufacturer was not contacted. the failure mileage was 22,150.
While i was driving yesterday, my car died out on me. the car is only 6 months old. i was driving when the battery light began to flash and the car shut off on me. i had electrical power as the sterio was working, but the engine and power steering shut off without a check engine light. i was luckily able to coast into a parking lot and put the car in park. i 'shut it off' pulled the key fob from the ignition and tried to restart it. it had difficulty turning over and about after 39 seconds it turned over and started. then everything was normal. the car died out on me while going 45 miles per hour on a very busy street and i could barely turn the wheel to get into a parking lot. after this happened the car went back to normal and no warnings were displayed. i went to my uconnect app and it did not register the issue or say there was any issues on the car. if this happens on an expressway this can be deadly and it jeeds to be addressed!
Tl* the contact owns a 2017 jeep cherokee. while driving 60 mph, the vehicle stalled in the middle of the highway and the battery warning indicator illuminated. the contact stated that the failure recurred three times on different occasions. the contact lost control of the vehicle as it kept swerving back and forth and lost power. the contact pulled over to the shoulder of the road, turned off the vehicle, and it restarted on the third attempt. the vehicle was taken to bettenhausen chrysler dodge jeep ram (8355 w 159th st, tinley park, il 60477, (708) 532-2665) where it was diagnosed that the engine needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure. the failure mileage was 8,000.
Severe issues with jeep unexpectedly shaking while idle, and worse during acceleration as if it is going to shut off at any time. also issues with shifting. no engine lights or etc on...temp, battery, oil all in normal range. currently unresolved. purchased new, first owner
Backed out of parking space into traffic lane. transmission would show shift to d, but would not engage drive train. had to disconnect both battery cables to clear electronics. after reconnecting battery cables, vehicle would engage drive train for "d", bust car running/shifting rough, engine dying and svc engine light coming on.
Takata recall; the car keep shutting off while driving every 2 or 3 miles , this happened 2 times on a highway and 2 times while turning, this is put my life and my family life at risk , as it is unsafe that the car stoped and shutoff in the middle of the roads , manufacture refused to admit the problem and they wanted to use us as a test mice, by asking me to drive the car for 500 miles to test the oil burn level in the carwithout caring about my life and my family. putting us in a direct risk . ofcourse i refused to do this as it is completely unsafe , the car needs transmission and engine change , but the jeep company doesn't want to approve it , as the cost of repairs is more important than customer life, the car used only for 4 month 5000 miles and under warranty .
Per jeep service the vehicle consumes oil. without any warning light, it will just cutoff. both times we experience the issue leaving a stop sign. thankfully we were not in the middle of the intersection when it died. this is the second problem in less than a year of ownership. the first problem was a braking issue that the vehicle jumps when it you let off the breaks and push them again. the dealer did a firmware upgrade on the transmission but it still has the issue just to a lesser extent. i have a case with fca case #: 33883097 they are not responding. they have had the car for a month.
Tl* the contact owns a 2017 jeep cherokee. the contact stated that the vehicle stalled more than once. the failure occurred intermittently and various warning indicators illuminated on the instrument panel. keene chrysler dodge jeep ram (410 winchester st, keene, nh 03431, (603) 357-0808) was made aware of the failure and indicated that an oil consumption test may be needed. the dealer did not test drive the vehicle. the vehicle was not repaired. the manufacturer was notified. the approximate failure mileage was 23,000.
Tl* the contact owns a 2017 jeep cherokee. the contact stated that the service shifter indicator flashed intermittently on the instrument panel. the contact called oxmoor chrysler dodge jeep ram (4520 shelbyville rd, louisville, ky 40207, (502) 895-4520) and was informed that the vehicle would lose power when it needed an oil change while making turns. the dealer stated that when the oil was changed, the vehicle would operate normally. the failure recurred and the dealer stated that the oil changes needed to be more frequent, such as every 2,000 to 2,500 miles. the manufacturer advised the contact to call nhtsa to inquire about potential recalls. the failure mileage was 7,000.
Tl* the contact owns a 2017 jeep cherokee. while driving various speeds, the vehicle experienced a loss of engine power and the 'put in drive' warning message illuminated. the vehicle had to be manually restarted multiple times in order to become operable. the dealer and manufacturer were not notified. the vehicle was not diagnosed or repaired. the failure mileage was approximately 16,000.
My 2017 jeep cherokee has 20,000 miles and has stopped running three times while i was driving in traffic. i have managed to pull to the side but this is very dangerous and this issue really needs investigating. i will be taking it to the dealership on monday i'm afraid to drive it please help
On four occasions the engine started racing while i was braking. on the most recent occasion, i was trying to stop the car for a woman in a crosswalk when the engine started racing even though i was braking. this lasted several seconds before returning to normal idling. i was in a mall parking lot
Beginning in dec 17 just a few weeks after purchase it started shutting off while driving. it started only on right turns then escalated to pretty much anytime. almost a year later they were able to supposedly replicate problem and replaced the engine in dec18. just a couple weeks after engine replaced vehicle began doing the same thing and i have repeatedly taken it back and they can never replicate problem. this can happen in 2 miles - 500 miles or not again until 1200 miles. it is unpredictable and i have somehow avoided several bad accidents due to this. i cannot take anyone in my vehicle for fear of liability and something bad will happen due to this problem. i get no help from corporate or the dealer except ' sorry we can't replicate it' vehicle has been towed in on april 19 and as of today they cannot find the problem so i do not know what to do but this is ridiculous already.
On four separate occasions while stopped on a steep incline the light turned green and i stepped on the gas and there was no response from the engine for about 3 seconds. this caused me to role backwards then when the engine engaged, it lounged forward almost hitting the car in front of me. the vehicle was taken to the dealership but they could not replicate the situation for a lack of hills therefore nothing was done. this could be a real problem for someone not expecting the situation to happen.