Problems with 2014 Jeep Cherokee STRUCTURE

I was in an accident severe enough to total the vehicle but none of the many air bags deployed. i rear ended a vehicle on the freeway. i was just concerned since i am unaware what speed i was going at the point of impact. the front of my vehicle was pushed back toward the windsheild pretty far. unfortunately, i don't have any pictures. i just wanted to express my concerns. we did test the car and there aparently no failure of the air bag system, so maybe no problem.

Tl* the contact owns a 2014 jeep cherokee. while driving on the highway, the contact noticed smoke inside the vehicle. he then noticed that the automatic door locks on the driver's door caught fire. the fire started within the door and was burning through the door panel. the driver pulled over and the occupants exited the vehicle. the fire department arrived and contained the fire to just the driver's side door. there were no injuries. the contact's wife was driving at the time of the failure and inhaled a lot of smoke. a doctor's appointment was scheduled for december 18, 2019. a police report was not filed. the contact was unsure if a police report was filed. john greene chrysler dodge jeep ram (910 jamestown rd, morganton, nc 28655, (828) 584-5337) stated that there were no recalls and informed the contact not to tow the vehicle to their facility. the manufacturer was contacted and stated that they would send a team to investigate the failure and inspect the vehicle damage. the vehicle was towed back to the contact's home. the failure mileage was 42,000. *dt*jb*dt*jb

I was traveling on route 18 a 55 mph road yesterday and hit some ice or center rumble strips in the road. my car went into a large ditch. the front end of my car is severely damaged. the driver side airbag did not deploy. i find this very disturbing. definitely a safety issue!!

I was getting gas with my baby in the car with me when i tried to shift into park the car was stuck. the emergency brake engages itself. when i looked around and in the back i noticed water in the spare tire wheel well. i understand the electrical component to the emergency brake is underneath this. i followed the water trail (it rained the night before) and saw a huge crack in my frame when the lift gate was up. which, to me is where the water is coming from. i got it to my dealership, somehow and it's there currently. i called my insurance company, they will not cover because i did not have an action that caused this problem (such as an accident). they advised me this is a manufacturing problem.

Water is filling the inside floor on vehicle on drivers side. causing mold build up. probably same as the r67 recall on same year of jeep. they are this vin doesn't fall under same recall but having the same issue. body cowl leaking into cabin. happens at all times as long as there is moisture outside.

Water intrusions into my car door on driver-seat during the rainy days. i had to release the pooling water inside the driver-seat door by removing panel clips at the bottom of car door.

There is water entering the vehicle in the rear passenger seat and in the spare tire cargo area when it rains. it is pooling up in these areas and there are electrical components right by this.

In august while flat towing our jeep behind our motorhome we experienced some violent shaking after making a left turn. we did not think too much about it at that time, thinking maybe we had hit an uneven spot in the road. a few days later the shaking occurred again--this time taking a right turn. again, we thought it was an isolated incident. we continued on our trip and several days later it happened again on a straight, but bumpy road. all three times we had to bring our motorhome to a complete stop. i began to research to see if other rv'ers had ever experienced this problem and i came across numerous forums citing the same problem, but at that time there was no specific cause. however, most of the events occurred while towing jeep cherokees. and, it seemed that while being very aggravating, these events happened during very slow driving and were probably not dangerous to us or other drivers. for the rest of our trip, we maneuvered corners and bumpy roads carefully and slowly. we felt we could manage this problem safely thinking it only happened at slow speeds. how wrong we were! we just returned from an 8 day road trip that turned into a nightmare. we had a couple of incidents of wobbling while driving slowly, but then while driving at around 55, an 18 wheeler passed us on a narrow road (we were going opposite directions) and the jeep began shaking violently causing the motorhome to also shake. we thought it was caused by the wind force. we braked and came to a complete stop, got out to check the vehicles and discovered the tow bar had bent by the force of the shaking. there was no damage so we started back on the highway. later, driving around 65 mph the jeep started shaking, very unexpectedly. after stopping, we discovered the front of the jeep severely damaged and almost torn off from the towbar. .

Tl* the contact owns a 2014 jeep cherokee. while the vehicle was stationary, the power liftgate would not open when prompted with a key fob. upon opening the liftgate manually with a key, the contact noticed smoke exiting from the cabin of the vehicle and flames under the control module near the spare tire. in addition, the contact noticed that there was approximately a half of gallon of water in the bottom of the trunk of the vehicle. the contact extinguished the fire. a police report was not filed. there were no injuries sustained. paulding chrysler dodge jeep ram of dallas, georgia (1246 old griffin rd, 30157 (770)443-2277) was made aware of the failure and sent an inspector to inspect the vehicle. the vehicle was not repaired. the dealer was made aware of the issue. the manufacturer was made aware of the issue and determined that the vehicle was already repaired per nhtsa campaign number: 15v393000 (structure) and that it was no longer the manufacturer's responsibility. the failure mileage was 40,000.

Water is coming in through the floorboards when it rains while i am driving or take it through the car wash soaking the carpeting and floor matts because their are body seams that are pulling apart an separating. the car is a 2014 with 20, 430 miles on it and has a clean carfax. jeep dealer says they can't help. i need a body shop. sounds like a factory defect. i have had the car 6 weeks and i have made 1 payment on it. not happy and no one is in a hurry to help!!

I started my car to warm it up and in about five minutes time the car was on fire. the vehicle was parked in front of my home. the fire department was called and was able to put it out. just a few days ago my insurance company told me the cause was due to an electrical malfunction. the car was a complete loss.

Tl* the contact owns a 2014 jeep cherokee. at 65 mph and attached to an rv, the vehicle began to wobble violently. the contact stated that the failure occurred on several occasions. the contact stated that the vehicle detached from the rv and was damaged. the vehicle was taken to the dealer where it was determined that the wiring harness would have to be repaired to flat tow the vehicle. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 40,000. ..updated 02/14/17 *bf ...updated 05/17/17 *bf the consumer requested a status update. updated 08/03/2017*js updated 12/06/2017*js

Tl* the contact owns a 2014 jeep cherokee. the contact stated that the vehicle was unstable while towing at any rate of speed. the failure occurred without warning. the vehicle swayed violently back and forth. the dealer (bear chrysler dodge jeep ram, 1127 pine st, berwick, pa 18603, (570) 752-3617) was unable to replicate and diagnose the cause of the failure. the manufacturer was notified and stated that they would research the concern. the vehicle was not repaired. the failure mileage was not available. *js

Tl* the contact owns a 2014 jeep cherokee. while driving 40 mph with a motor home attached, the vehicle began to violently shake (death wobble) without warning the vehicle was taken to a dealer where it was determined that an add on tow package was needed to tow. in addition, the contact mentioned that he purchased the vehicle under the premise of it being ground towable. the manufacturer was made aware of the failure. the failure mileage was approximately 18,000. updated 04/28/17 *lj updated 10/11/2017*js

Transmission skips gears and sometimes is extremely slow to start getting the car going (acceleration) (every road including when you are stationary. the body of the car continuously shakes if you are driving on a smooth road (like you can hear the body of the car <shell of the car> (highway, city, straight and turning) when backing up, the car will break immediatley if there is nothing in the way causing a serious safety hazard. (backing up, or driving in the city it will break and i can't override the system making it very easy for someone to rear end you) this vehicle needs to be deemed unsafe to drive and recalled.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 15v393000 (structure). the dealer stated that the part was not available and would take two days to be delivered from boston. the dealer failed to provide the part. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect.

I have been calling local dealerships (ancira and ingram park) on and off since june/july of 2016 and every time someone from the service department claims they're too busy to schedule and appointment and will call me back in a week or so. no one ever calls me back, seemingly refusing to handle the recall.

Sometimes the lift gate comes down on your head. this happens randomly and is not caused by pushing the lift gate button. the vehicle is stationary when this happens.

Tl* the contact owns a 2014 jeep cherokee. the contact received a notification of nhtsa campaign number: 15v3930000 (structure:body); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign numbers: 15v393000 (structure) and 15v509000 (visibility); however, the part was unavailable to perform the repair. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 15v393000 (structure) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2014 jeep cherokee. while attempting to utilize the liftgate, it failed to operate using the remote. the contact stated that the failure occurred on several occasions and the liftgate had to be used manually. the contact received notification of nhtsa campaign numbers: 15v393000 (structure) and 15v509000 (visibility); however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was not made aware of the failure. the failure mileage was 7,000.

Tl* the contact owns a 2014 jeep cherokee. the contact received notifications of nhtsa campaign numbers: 15v393000 (structure) and 15v509000 (visibility) however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2014 jeep cherokee. the contact received a notification of nhtsa campaign number: 15v393000 (structure) and nhtsa campaign number: 15v509000 (visibility); however, the parts for the recall repairs were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. the vin was not available.

I was driving down the highway. when i heard a loud gunshot noise and glass everywhere. i looked up and noticed it was my sunroof. there was no cars in front of me. because the first thing i thought maybe a rock hit it. but as i got out and looked and check out the incident sunroof was pushed up. meaning if the rock cat hit it it would be pushed in towards the vehicle. since it was pushed up believe me to think the engine may have misfired or some kind pressure was in the vehicle that needed to be released. my truck is now in jeep being investigated buy jeep to see if it's something that they are responsible for which they are. but i know they are going to try and put it on my insurance and then we are going to have big problems.

Tl* the contact owns a 2014 jeep cherokee. the contact stated that the recall notice for nhtsa campaign number: 15v393000 (structure ) was received in september of 2015. after contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. the contact had not experienced a failure.

Tl* the contact owns a 2014 jeep cherokee. the contact received a notification of nhtsa campaign numbers: 15v393000 (structure); 15v509000 (visibility); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect. vin tool confirms parts not available. updated 1/19/16 ln *cn

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 15v393000 (structure) however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 15v393000 (structure) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign numbers: 15v509000 (visibility) and 15v393000 (structure). the part was not available within a reasonable time frame to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. the contact was experiencing a failure with the rear liftgate button failing to open. the contact had to manually open the rear liftgate. the approximate failure mileage was 20,000. parts distribution disconnect. vin tool confirms parts not available.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign numbers: 15v393000 (structure) and 15v509000 (visibility). the parts to do the recall repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 1/12/2016 *cn updated 2/4/16 *cn

Tl* the contact owns a 2014 jeep cherokee. the contact stated that while the vehicle was parked, the liftgate had to be manually opened. the failure recurred on several occasions. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign numbers: 15v393000 (structure), 15v509000 (visibility) and 15v461000 (equipment), however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was made aware of the failure. the approximate failure mileage was 17,500. updated 12/03/15*lj updated 12/21/15.*jb

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign numbers: 15v393000 (structure), 15v509000 (visibility), and 15v461000 (equipment); however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the contact had not experienced a failure. parts distribution disconnect and vin tool confirms parts not available.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign numbers: 15v393000 (structure) and 15v509000 (visibility); however, the parts to do the recall repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect. updated 04/13/16*lj *cn

Shortly after starting our 1500 mile trip on july 14 crossing a bridge the monaco diesel pusher motorhome towing a 2014 jeep cherokee 4x4 latitude with active drive ii shook badly front-to-back and side-to-side and would not stop until i pulled over to the side of the road. normally a bump will cause the mh to shake front-to-back momentarily. i got out and checked around and under both vehicles and found nothing amiss. got in and headed on our trip. a couple of times that day the mh shook when hitting a bump but not as violently as earlier. no more shaking on the trip and no apparent damage. the jeep had been disengaged and reengaged from the motorhome a couple of times with no sign of damage. we traveled from bryce canyon national park to capital reef np on 20 july over a curvy, hilly highway. at capitol reef we disconnected the jeep and found the passenger side tow bar/tab had damaged the shroud in the front of the jeep. we drove the mh and jeep separately to moab, ut for repairs. when the mechanic removed the lower front shroud on the jeep and inspected the damage he found the welds on the jeep aluminum bracket that the tow-bar base-plate was fastened to were broken on the passenger side and cracked on the driver's side. we continued driving both separately to our home.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign numbers: 15v393000 (structure) and 15v509000 (visibility); however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. updated 1/15/16 *cn

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign numbers: 15v393000 (structure) and 15v509000 (visibility); however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 15v393000 (structure); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. the contact had not experienced a failure.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 15v393000 (structure)however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

3 months after ordering my jeep the transmission started shifting really hard and making noises, then started to leak fluid. took it in to the shop where they couldn't move it from the show floor. the transmission was bad. took them 30 + days to get my car back to me. didn't install the transmission correctly and they broke the guard, as well as the passenger door handle fell off. after multiple return trips to correct the hard shifting this car was deemed a lemon.

Tl* the contact owns a 2014 jeep cherokee. the contact used the remote to open the liftgate, however, when attempting to close the liftgate with the automatic button, it failed to close. the contact had to manually close the liftgate. the contact later tried again and the failure recurred. the vehicle was taken to a dealer where it was diagnosed that the liftgate control module needed to be replaced. the vehicle was not repaired. the contact received notification of nhtsa campaign number: 15v393000 (electrical system) however, the part for the recall repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was 10,000.

Tl* the contact owned a 2014 jeep cherokee. while driving 55 mph, the contact smelled a strong burning odor and noticed smoke emitting from the front passenger door. within several minutes, the vehicle was engulfed in flames. the manufacturer was made aware of the failure. the vehicle was destroyed. the failure mileage was 16,532. updated 8/21/15*cn updated 12/1/2015*js

Note: this issue is with the 2014 jeep grand cherokee ecodiesel engine: on the 1st occurrence, after merging on highway with 4 passengers, at approximately 55-60 mpg, vehicle began to violently shudder/vibrate, with shuddering steering wheel difficult to control. shuddering stopped when removing foot from accelerator, and started shuddering again when i began accelerating. it happened several more times on the way home, and has continued to vibrate/shudder intermittently every day since. it seems to primarily happen around 7th/8th gear at 55-60mph, but has also happened going around 40mph. research shows this is a common problem with the 2014 ecodiesel engine, and could very easily cause a fatal accident.

Tl* the contact owns a 2014 jeep cherokee. while towing the vehicle with a motor home and driving 50 mph, the vehicle began to vibrate (death wobble). the vehicle was taken to a dealer on multiple occasions where it was diagnosed that the vehicle needed to be equipped with a flat tow wiring kit. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 18,000.

Tl* the contact owns a 2014 jeep cherokee. the contact received a notification of nhtsa campaign number: 15v393000 (structure) however, the part for the recall was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2014 jeep cherokee. while driving at a low speed, the accelerator pedal was depressed and the vehicle jerked before moving forward. in addition, the contact stated that the liftgate was activated and failed to function intermittently. the vehicle was taken to a dealer where it was diagnosed that a modular needed to be replaced. the vehicle was repaired, but the failure recurred on numerous occasions. the vehicle was taken back to the dealer where it was diagnosed that the modular needed to be replaced. the vehicle was repaired on multiple occasions, but the failure persisted. the vin was included in nhtsa campaign numbers: 15v393000 (structure) and 15v509000 (visibility) however,the part needed to repair the vehicle was unavailable. the manufacturer was not notified of the failure. the failure mileage was 10,000.

Tl* the contact owned a 2014 jeep cherokee. the contact stated that the vehicle's frame fractured. the failure occurred without warning. the vehicle was taken to the dealer where it was confirmed that the frame fractured and needed to be replaced. the vehicle was also taken to an independent mechanic where the frame was repaired; however, the vehicle abnormally wobbled. the manufacturer was notified of the failure. the vin was invalid. the failure mileage was approximately 19,000.

Tl* the contact owns a 2014 jeep cherokee. while in park, the liftgate was activated but failed to function. the contact also stated that the liftgate independently closed while the contact was behind the vehicle. the contact sustained lower back injuries that did not require medical attention. in addition, the contact stated that while driving at 35 mph, the accelerator pedal was depressed and the vehicle jerked before moving forward. the failure recurred on numerous occasions. the vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. the vin was included in nhtsa campaign numbers: 15v393000 (structure) and 15v509000 (visibility) however, the parts needed to repair the vehicle were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was 3,000.

2014 jeep cherokee. consumer writes in regards to no replacement parts available to complete recall notices 15v-461,15v-509 and 15v-393. *smd

2014 jeep cherokee. consumer writes in regards to recall notice repairs. *smd the consumer stated the rear hatch came down on her head. in february 2015, the transmission went out. *jb