Problems with 2014 Jeep Cherokee VISIBILITY

Tl* the contact owns a 2014 jeep cherokee. while driving 65 mph in the rain, the windshield wiper motor failed and the exterior and interior lighting shut off. the contact coasted the vehicle to the side of the road. once the vehicle was restarted, the lights turned back on and the vehicle operated normally. the vehicle was taken to bemidji chrysler center (located at 755 paul bunyan dr nw, bemidji, mn 56601, (218) 751-8006) where it was diagnosed, but a failure could not be found. in addition, while driving 35 mph, the steering wheel seized and the brake pedal failed to stop the vehicle when it was depressed. as a result, the contact crashed into a fence. there were no injuries. a police report was not filed. the dealer was not notified. the manufacturer was notified of the failure and did not assist. the vehicle was able to be driven from the scene and was not diagnosed for the brake and steering failures. the approximate failure mileage was 37,000.

Tl* the contact owns a 2014 jeep cherokee. while driving approximately 60 mph, the sun roof exploded outward. there were no injuries. the vehicle was taken to rick hendricks collision center (located on 1535 savannah hwy charleston, sc 29407), but was not repaired. the manufacturer was made aware of the failure. the failure mileage and vin were unknown.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 15v09000 (visibility); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect. updated 05/20/16*lj updated 10/05/16.*jb

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 15v509000 (visibility) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. updated 03/16/16*lj updated 05/14/18*jb the consumer stated the vehicle was fixed. *tr

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 15v509000 (visibility) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 02/05/16*lj

Tl* the contact owns a 2014 jeep cherokee. the contact stated that the windshield wipers did not properly clean the glass. in addition, there was an abnormal static noise coming from the radio. the contact received notification of nhtsa campaign number: 15v509000 (visibility); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the failure mileage was approximately 22,000. parts distribution disconnect....updated 02/04/16 *bf the consumer stated safety recall completed on 1-21-2016. *tr

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign numbers: 15v509000 (visibility) and 15v461000 (equipment); however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign numbers: 15v393000 (structure) and 15v509000 (visibility). the parts to do the recall repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 1/12/2016 *cn updated 2/4/16 *cn

Tl* the contact owns a 2014 jeep cherokee. the contact stated that while the vehicle was parked, the liftgate had to be manually opened. the failure recurred on several occasions. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign numbers: 15v393000 (structure), 15v509000 (visibility) and 15v461000 (equipment), however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was made aware of the failure. the approximate failure mileage was 17,500. updated 12/03/15*lj updated 12/21/15.*jb

On 1/30/15 while clearing snow off my 2014 cherokee, the wiper snapped back and left a major crack in my windshield that goes from edge to edge, and almost all the way up as well. the impact was not that forceful at all. i have now been waiting 26 days for a replacement as of today. on saturday 2/21/15 i spoke with somebody at a chrysler factory in detroit and they say they have over 900 of these particular windshields on backorder and may not be available till april. sounds to me like if they have that many backed up, there must be a fault or defect in the design or manufacture of this particular windshield. it has a built in wiper de-icer. only that one is not available, the windshield without that option is available. but since this an option i paid extra for, i want it back. again, is there any word on this being an ongoing issue? are these windshields defective, and is this recall material? *tr

2014 jeep cherokee. consumer writes in regards to no replacement parts available to complete recall notices 15v-461,15v-509 and 15v-393. *smd

Tl* the contact owns a 2014 jeep cherokee. the contact stated that while at a stop, the accelerator pedal was depressed and the vehicle hesitated to respond before suddenly surging forward. the contact also stated that the vehicle would not operate in reverse or drive. the vehicle was restarted but failed to accelerate over 5 mph. the vehicle was towed to the dealer, who diagnosed that the entire transmission needed to be replaced. the vehicle was not repaired. in addition, while operating the vehicle in the rain the windshield defroster was turned on but the fog on the windshield would not evaporate. the contact attempted to wipe the windshield using a cloth on both the inside and the outside of the vehicle but the fog could not be removed. the failure was not diagnose or repaired. the manufacturer was not notified of the failure. the failure mileage was 40.

I was driving on interstate 25 north of denver, co. it had rained about 20 minutes before but was clear at the time of the incident. i had the fabric visor open to the midsection of the dual pane panoramic sunroof. the sunroof was closed. i passed under another highway and heard what sounded like a gunshot and the glass from the sunroof exploded all over me. i was able to keep the vehicle in control and pulled onto the shoulder. there was no indication of anything hitting the glass or the car. law enforcement were called and they were unable to find any reason for the glass to shatter. *tr

Windshield crack due to stone being thrown up at highway speed. took approx. 10 days to get a new windshield. during this time the windshield crack grew and went down into the heated part of the windshield. in the cherokee the heated windshield is automatically on as long as the car is running. when the crack went into the area of the heating coil within the windshield it caused a short in the windshield creating an arc of red hot electricity. this in turn caused the windshield to heat up, melting my windshield wiper blade. there is no way to turn off this heated windshield and there is no software redundancy to recognize the problem and turn off this circuit. the car has to be turned off and cannot be driven to a dealership for repair. to do so would jeopardize the entire vehicle and occupants. a big fire could ensue. to be fair, jeep has been notified. however, i thought you should know about this as this feature is being used by many manufacturers and there could be serious consequences as a result of fire. *tr