Below you may see the STEERING components and the number of complaints they received.
Tl* the contact owned a 2014 jeep cherokee. while driving approximately 30 mph, the steering wheel seized and the vehicle crashed into a ditch. the ai...
Almost died last week!! we purchased the jeep cherokee trailhawk new in 2014 with the full intent of towing it 4 wheels down behind our motor home....
Tl* the contact rented a 2019 jeep cherokee. the contact stated that the vehicle failed to accelerate over 58 mph. also, the steering wheel swerved to...
Driving the vehicle on a main street at about 45 mph the engine stalled coming up to a red light turning right. after shifting back to park and struggle to turn over and restart, able to get back home with same problem occurring 2 more times. replicated the issue again parked at the house with a very hard struggle to start. steering and engine power completely gone.
Since 2015 when the jeep was purchased i have had several times when the rpms would go up to 3 or 4 and i was not accelerating the gas when it happened. it acted like transmission problems . the jeep dealer could not fine anything wrong and would update the computer, it would last for several months and then the same thing would happen. on saturday february 8th 2020 i parked the car in a parking lot and returned 3 hours later to a car that would not start , lights would work and the battery appeared dead. i got a hotshot to try to start the car. it did start but there was no power steering , no power brakes, the engine was running rough and the lights were clicking off and on. the code stated service transmission restart in park with vehicle at zero speed. and would change to service park brake. when i turned off the car it would turn on again and it was towed to the jeep dealer and they will look at it on monday feb, 10th. i will know more at that time.
On feb 6, 2020, i was getting ready for work when i noticed that my jeep had a message appear on the dash board regarding shift shifter. i was pulling out of my apartment complex when my car stopped out of no where my car stopped and the message appear while still on drive. when i looked over the shift shifter, the prnd were all lighten up in red. i has causing traffic and had to get my car towed.
Driving at highway speeds, really anything about 50mph up to about 80mph, i feel the wheel stick when i try to correct the wheel to stay going straight. even when going around curves on the highways i can feel the stick and it's frightening sometimes. trying to explain it at the dealership to help them understand he hard and having them feel it might be harder without highway around here to get it up to those speeds for a period of time. this has happened by the way multiple times over the last 10000 miles.
I bought this jeep with 8 miles on it. at about 5,500 miles while driving straight the steering seems to almost have a dead spot where it feels like there is loss of control to the vehicle. this happens repeatedly causing possible over correct trying to determine if you have control of the vehicle or not. dealer has been called and awaiting to hear back. my first ever jeep purchase.
Ever since i purchase the vehicle it will pull to the left or right. when trying to correct the position of the steering wheel i feel resistance until it gives and jerks in the opposite direction. feels like something is getting stuck and then comes loose. this only happens when the vehicle is in motion and is very noticeable when going around 35-55mph. when at a higher rate of speed it is as though the momentum of the vehicle is helping it stay straight but it will still do it.
While driving the car will shut off completely, locking the steering wheel and rendering the brakes and the gas ineffective... the first time i was driving 65mph on the freeway and it shut off. luckily there was no one on the road, i was able to coast to a stop, shift to park, and restart the engine... it proceeded to happen multiple times, no matter how fast i was driving.
As i was coming home from work around 9pm i was driving down a county street when the engine light, traction control and power steering light came on but the power steering light went off at some point, but as i approached a curvy bridge i had to slightly turn wheel to the right to follow the curve, but the steering wheel felt hard like i couldnt fully steer the steering wheel. it was very scary as again it was on a curvy bridge and very dark on this roadway. was able to get home safely but engine and traction control light stayed on. next day my husband was driving down the street to my parents house when as he backed out of our driveway the wheel locked and he couldnt steer. shut car off and restarted and turned the corner only to have it completely lock again as he tried to turn the corner and car just died. waited a few minutes and car restarted and was just barely able to get the car to my moms where it shut down again and he had to leave there.the engine light was still on from the night before.
Previously, i reported issues with oil consumption, which eventually required an engine replacement. i now have an issue with steering wheel, feels like it is trying to correct itself when driving regular streets and highway with no issues of alignment, tires, etc. appt with napleton's arlington heights on 1/23/2020 did not mention anything that was done to look for issue, other than recall software update of 18va9182, which they said would solve the problem. however, the problem persists. in addition, i just received a safety recall notice from fca, stating that when i had taken my vehicle in for recall #18v739, that my vehicle was not properly inspected and the recall was closed. i told the dealership this was done completed and they said they would do the update, however, they had not completed the correct one, and the problem with steering still persists. i am worried this issue is a safety concern, and would like to be contacted to have this problem addressed.