Problems with 2019 Honda Pilot ELECTRICAL SYSTEM

While driving 65 mph on the highway, the panel and the entertainment system (gps) crashed. the screen restarted and then turned on in an unusable state (none of the buttons worked). to say the least, this experience was very distracting while driving on the highway. the malfunction of the panel could easily cause a loss of focus on the road and lead to a crash. the culprit is honda integration with apple's carplay. see thread link below which indicates that it is a widespread problem. the fix to the issue i had to do a hard reset the system by removing and reinserting the panel's fuse. thread: https://www.piloteers.org/threads/display-audio-constantly-on-in-2019-pilot.159521/

The vehicle has frequently had an issue with the infotainment system glitching which leads to the lkas (lane keep assist), aac (adaptive cruise control), and lane departure system to fail while the vehicle is in motion. when turning the car off after these issues occur, the infotainment system will stay on, draining the battery. the vehicle has been taken to a honda dealership. the dealership stated that an update would fix this issue. once we informed them and they confirmed that the system was already updated, they told is there was nothing we could do. the only way we can stop the infotainment system from staying on is by removing the fuse for the infotainment system. we have contacted honda and they have refused to do anything about this.

Digital instrument panel that contains all gauges (speedometer, tachometer, gas gauge, etc.) intermittently turns off while the car is in operation. the screen goes entirely black as if the car is not on, meaning we do not have a functioning speedometer while the car is in operation when this occurs. we've had the car at the dealership twice for this issue and it still isn't resolved.

Dash and media console turn off randomly. can't see what saftey features are on including speed. dealer had one other pilot in today with same issue.

The following occur on a daily basis: radio crackles and pops. the radio display goes blank and will not work for several minutes to hours. the following occur sporadically: the instrument panel (including speedometer) goes blank while driving. the radio and rear view camera switch back and forth repeatedly (i have video). multiple messages pop up when the radio isn't working. the fan speed button can trigger the radio settings. the front heater display goes blank. this occurred once: i was driving up a very small incline on a dry road at 25 mph when the vehicle acted like it could go. the vsa indicator light began flashing. i had to stop, put the car in park, stop the engine and then restart the engine. i'm not sure if that is electrical or an engine problem. i've tried to narrow the conditions (rainy, cold, stationary, or mobile) down but there is no pattern.

The dashboard has a popping/cracking noise all the time like electric short when listening to music or radio it sounds like a scatch cd all the time or if the stereo its off still does it i have take it to the dealer four times they said they know about the problem but are waiting on honda for the next step but there are a lot of cars affected with the same problem i hope they do a recalled to fix this

Tl* the contact owns a 2019 honda pilot. the contact stated that the information system on the vehicle, which controls all electrical systems within the vehicle, was emitting a popping/ cracking noise and shutting down. the contact stated that when the failure would occur, the instrument panel turns blank and all electrical systems such as the speedometer, seat heaters, etc. the contact took the vehicle to the dealer (vann york honda located at 422 eastchester dr, high point, nc 27262 phone number 866-207-1275) who informed the contact that it was a known failure, however, there was no known fix for the matter as of yet. the manufacturer was made aware of the failure, however, they were unable to offer any assistance. the approximate failure mileage was 3,700. the vin was not available.

The digital speedometer and infotainment system shut off and restart at random. in addition, the speakers crackle, the radio stops working, the backup camera does not always engage when going in reverse. the digital speedometer screen has turned off twice and the only (temporary) solution was for the dealer to reset the system.

Tl* the contact owns a 2019 honda pilot. while driving at any speed, the entertainment system failed and the screen turned off and on. the contact also stated that the vehicle shook violently without warning when it struck a bump in the road. the vehicle was taken to john eagle honda (855-562-7994, located at 5311 lemmon ave, dallas, tx 75209) where it was diagnosed that the computer system module needed to be repaired. the contact was not informed when the repairs could be completed. the contact notified the manufacturer of the failure and informed them that she wanted a different vehicle. the contact was referred to the dealer. the vehicle was not repaired. the failure mileage was approximately 300.

While driving on the throughway i heard popping noise when i hit a bump, then gets worse and lost my radio sounds and controls on my infotainment. i lost my speedometer and my infotainment system completely off then restarts several times saying lost network connection until it completely turned off. i cannot turn it on by pushing the power button. i went to my dealership and complaint about the popping noise but they could not replicate it until it got worse. my speedometer was blank while driving. i started having this issue after two weeks on picking up the car brand new.i think this is a safety concern that honda does not want to fix or have a fix!

1st problem...video display worked only intermittently. 1st visit, wolfchase honda updated software, problem continued. 2nd visit they replaced video unit. 2nd problem...speakers started making crackling noise. went on their site to make appt and received a notice that ot a recall notice about electrical issue (or a fleet campaign not sure which). they updated software on that 3rd visit. speaker problem worsened after that visit and speedometer display and video (stereo system, navigation etc) would blank out while driving. system would generally reset but only after 30 seconds of non visibility to my speed, cruise control status etc.. took it back for 4th visit. they stated they found an issue with tailgate sensor. picked it up on friday oct 4th and it started making the crackling noise in the speakers again yesterday, oct 5th. last time, it eventually got worse until speedometer stopped working. plan to make another appt (my 5th) this week. craclking noise occurs when stopped, when driving, when vehicle is turned off (after being on). video and speedometer display stop working when driving.

Purchased 2019 honda pilot elite in february 2019. noticed a popping sound while driving it home that sounded like sand or rocks slightly amplified hitting the windshield intermittently. this has continued and over the next few months it became apparent the sound was not actually from the windshield but associated with the speakers/electrical system. in august a loud crackling sound interrupting the satellite radio started happening intermittently following periods of the original popping sounds. by october, that loud pop has been followed by a complete blackout of the system screen (both) including the speed, etc. followed after 30 seconds - a minute by the system restarted. prior to that there were several cases of apple car play shutting down during phone calls that may have been also associated with this problem without a complete shutdown. i have 27,000+ miles as of 10/15/19, drive a lot and no dealer close by and also depend daily on having the vehicle. contacted the dealer car was purchased from this week and they admitted having a pilot in the shop now with similar symptoms that they had not been able to diagnose or fix yet. suggested i make an appointment and leave it without them know how long it might be. agreed i would call back and see what they were able to do on the pilot they already had in their shop. have since them found numerous similar reports with 2019 pilots on this site and others with all reporting honda not admitting to a systemic problem and also no permanent repairs. problems have always occurred while driving on interstate highways at full speed. others have reported backup cameras going out but i have not had the problem except when driving at full speed but expect that backup camera would have also been out had i been stopped at the time of the problem. i think honda sensing safety features not affected.

The transmission has slipped now twice while driving. once on the highway and again yesterday after turning right onto a busy narrow road. the navigation system and screen display has blacked out and become non-functional while driving at least 6-7 times (no radio, navigation, or anything functions when this occurs). the car has had to be turned off in order reset the screen and function again. it is not possible to turn off the car when driving on a highway or narrow country road. lastly, the car has breaked unnecessarily on several occasions despite adjusting the settings to not be overly sensitive. once it came to a complete stop unnecessarily, thankfully no one was behind me. it has started breaking unnecessarily while driving on a highway and on a country road when no vehicles or anything were around. these situations have been scary and unsettling.

This happens while driving the infotainment system will frequently freeze or crash, disabling features including the navigation system, radio and rear view camera. the problem will continue to cycle over and over until you shut off the car and restart it.

The issue is related to the honda infotainment system. after only 2000 miles the system began having issues. while the driver is driving, the center display and the display on the control panel will frequently go blank. when this happens the driver is unable to activate or deactivate specific safety controls including lane keep assist, adaptive cruise control and automatic braking. the automatic braking warning is also lost when the display goes out. the driver also loses the speedometer. from the center display, the driver is unable to use the backup camera, the radio, navigation and the ability to make hands free phone calls.

The honda pilot's dashboard and lcd touch screen would restart randomly, for no reasons. the electrical systems would reset (or restart) several times a day without logical reasons. the american honda automotive was not helpful when i informed them of the issue. this happens everyday, several times a day.

Drivers side mirror shakes while driving. center control stopped working completely. loud sound will come over on the radio and then all systems stop working. back up camera does not work, radio does not work. vehicle is turned off but the center control screen is frozen on and will not turn off. when on the bluetooth, recipient caller cannot hear person initiating the call.

Randomly the center counsel display will go blank as well as the driver's side display which contains the speedometer. also failing at the same time is the dvd player. we also experience a 'popping' noise through the speakers, even with audio system turned off. this usually is what happens first, then error messages (for example: 'radio unavailable', 'no audio connection for fm', 'network communication lost', 'check tuner'), then screen goes blank. when this happens while the driver is driving, they are unable to activate or deactivate specific safety controls including lane keep assist, cruise control, automatic braking etc. the automatic braking warning is also lost when the display goes out, as well as the speedometer. when this happens , both display screens turn off and go black, which are huge safety concerns. from the center display, we lose the back up camera, radio, navigation, dvd player and ability to make hands free phone calls among other things. this can occur daily, every time the car is driven, or sporatic and not happen for a few days at a time. car was purchased brand new in april 2019. problem began in the beginning of august 2019, exact date unknown. problems occur while the car is in motion or stationary, city streets, highway and at any speed and any time.

Our "network" components were not working. at high speeds, the adaptive cruise control would not brake properly and could have caused an accident. the "brake" sensor is not working properly. upon taking to dealer for service, service technician said that this "network" issue has occurred on other cars. strongly recommend an immediate inquiry to this issue as it affects the safety features touted by the car manufacturer, honda. the solution is to reconnect the network components, this has still not resolved our issue.

Honda infotainment issue: purchased a new 2019 pilot (touring) with 22 miles on it on 22 july 2019. on 26 july 2019 while driving on i-10 from phoenix the audio quit and the screen went blank. once we stopped and used reverse discovered there was no back up camera and the screen would not turn off when the car was turned off.took to dealer, they "fixed" it. on 5 aug 2019 same problem reoccurred. took to the dealer and they fixed it again. from 5 aug to today (11 aug) the system has operated like it should. i did have the ability to see what speed i was going and other gauges worked. i have read numerous reports that even those features went blank for others.driving from tucson az to san diego, ca tomorrow and i am very concerned about this defect happening while in the middle of nowhere on i-8! there is no excuse for an auto manufacturer to not let people know what the status of a fix is and when to expect a resolution to the problem. i have read numerous articles and experienced it myself, the dealers act like they have not heard of this issue. how could people involved on the car business not know of major problem that 1000s of people are having, it is like the honda corp passed the word to play dumb. i truly like the honda pilot, traded in a 2016 exl for this new car. would really like for the car to preform as advertised for my (family) comfort and safety. safety being the main concern here.

Tl* the contact owns a 2019 honda pilot. the contact stated that the instrument panel intermittently stopped illuminating. the dealer and manufacturer were not notified. the vehicle was not diagnosed or repaired. the contact had not experienced a failure.

While driving my 2019 honda pilot at 25mph or 60mph, without warning in the speedometer area emergency messages began flashing: power steering, transmission, lane mitigation, brakes, cruise control, engine, etc. with a message that says stop the vehicle and call the dealer. their instruction is to hold the stop/start button down,until the car stops and then start the vehicle,if you can, and head for the dealership. the problem is the message continues while you continue driving. the transmission does not shift properly, and the steering feels less responsive. by the way you cannot use the rear hatch to get in or out of the vehicle. i will be taking it in to the dealership for the second time in two weeks for the same problem. no effective repair. i live in north dakota and my dealership is 130 miles one way. my wife is now afraid to drive the car. can you help me. i bought the car new.

Apple car play doesn't work with the vehicle. when on the phone, you can hear the other person, they can't hear you. sometimes there is a screeching noise that the other person hears. steering controls won't change the radio station at times.

There are several issues and they have happened many times - all related to electrical system, speedometer and infotainment defects. the infotainment and dash display including the speedometer shut off while driving. this includes the speedometer, all safety features, cruise control shutting off while driving. also the audio will completely shut off while driving and i will have no audio for hours at a time. also there are pops and crackles out of the speakers every time i drive the vehicle. i have detailed documentation for these issues including videos of the issues happening while driving. dealership has attempted to repair several times and the issues get worse, not better.

Purchased pilot on april 2019. started having problems with the infotainment system on june 2019 (moving and stopped- city and highway). system keeps shutting down, disconnecting phone calls, plays music as if looses connection (fm, am and sat). the latest issue is that it shuts down completely and turns black displaying "no network connection". this issues are distracting and make this vehicle unsafe until fixed. as we approach the forth appointment to fix the problem honda advised me that the earliest the replacement parts will be in is december 11. meanwhile i have an expensive driveway ornament because i refuse to let my family travel in that car.

Center display and dashboard display go blank while driving. it restarts after some time. the center display sometimes flickers, sometimes it makes a popping noise. you get a message network connection lost before the whole sequence of events start. it is a brand new vehicle and no one is taking ownership. the scary thing is you are driving on the road and this happens all of a sudden. you are forced to move over to the right lane and i have taken it to the dealer multiple times. am hoping honda can take ownership and fix the issue. in all instances, i was driving on the highway at around 60mph.

Purchased a 2019 pilot elite in february and in may issues started with a cracking noise that seemed to come from the speakers. it then became issues with the infotainment, speedometer and dvd player blacking out while driving. dealership replaced a wiring harness, this fixed the issue for a month then it all returned. next they repaired some connectors, this fix lasted a couple months with intermittent occasions of blackout. now the blacking out is happening almost daily again. the dealer is now being told to replace the speedometer cluster which is back ordered from honda. all told this vehicle has spent > 30 days in the repair shop trying to fix the issues. issues happen at city or highway speeds and last anywhere from 10 seconds to several minutes as it attempts to restart itself.

I bought my 2019 honda pilot ex-l without nav and res today (24may2019). i drove it 40 miles home with no issues. my wife just took it for a drive around the block approximately 1 mile and the infotainment system stopped working and the screen just had the honda logo on it while she was driving it. the car is brand new with 82 miles on it and the infotainment system just stopped working. i turned off the car, locked, unlocked and restarted with as suggested by other owners with the same issue and it is still not working. this is a major safety issue as it causes the driver to become distracted while driving.

The radio in this vehicle freezes, produces static feedback and electrical feedback while operating the touchscreen. sound from the speakers becomes distorted and lacking power. electrical surging can be heard. this occurred within the first 1000 miles since purchased new. rear hatch alignment was also not installed properly from the factory and required a body shop to attach it correctly. seat fabric material was also defective and coming apart.

The infotainment fails almost on a daily basis which means that interior, electrical features fail. examples include a black or gray screen which blocks the ability to see speed being driven, bluetooth, radio, phone, navigation all fail which causes driver to take eyes off road to attempt to fix or disconnect phone when driving. repeated attempts to fix the car but honda continues to say (after 9 months) that this is a "software update" problem. this, only after my 2nd repair visit and they had my pilot 8 days and replaced a defective part with another used defective part from another person's car. honda is knowingly putting unsafe, defective cars on the road. problems occur when driving. some photos are attached. i have many more pics ranging from march 2019 through today. problem first reported to dealership april 2019. ongoing with dealership and american honda. i have a file over 100 pages thick of communication attempts with zero fix. honda should be required to stop selling these cars until they have a fix for this unsafe vehicle.

I purchased my vehicle in march of 2019, by may my dash/radio went out. first it started when bluetooth was connected, it would sound like a cracking noise, like static. this is all while vehicle is on and in driving mode. it was a scary sound like that of an electrical fire was going to happen at any second. ultimately, both dash and radio completely shut off and didn't come back on. i took it in to the dealership, they kept my car for almost a month and finally gave it back and stated that the wire harness was loose, or not properly installed and they had re done it properly. almost 2 months later the cracking noises started again, and would spontaniously cut off the bluetooth. then a few weeks later the dash would re start ( shut off and then back on) bluetooth would not connect and same noises all over again. now my dash turns on sometimes and the radio does not connect and is a black screen. it does turn on sometimes, but this is a new car and it's very annoying. honda was not able to fix the problem, and i have heard similar issues from other owners of my same vehicle.

8 days after purchase and less than 200 miles, the rear entertainment screen stopped working. the dealer kept the vehicle for 7 days and replaced the res screen. when the vehicle was returned to us, the res screen immediately failed to turn on. this is a known issue related to the infotainment system and there is an open class action lawsuit. honda is aware of the issue and has no fix, yet they are still selling defective vehicles.

When driving the car, the instrument panel (including the speedometer) will shut off for approximately 2 minutes, and the reboot. this result in the inability to tell exactly how fast the vehicle is moving. this will occur under multiple conditions while the car is in drive, and is not dependent on the type of road being driven on. additionally, the center console infotainment screen, which also serves as the screen for the back up camera will shut off, for varying amounts of time, rendering the ability to see/use the back up camera useless. i have encountered, on numerous occasions, both systems shutting off at the same time, while the car is in drive or reverse, leaving me with the unable to safely gauge how i am operating the vehicle.

Takata recall' cracking noise throughout vehicle started a month into owning the car. slowly the system started to fail phone would work radio wouldn't work screens would go off and on and finally the screen went black and never recovered. they put new driver interface instrumental panel and it still didn't work so honda changed the wiring harnesses inflowtainment system. it now back in the service bc still not working. vehicle in motion. doesn't matter if it moving going fast or slow. ivoq n n n n v n n

Tl* the contact owns a 2019 honda pilot. while the vehicle was parked, the contact approached it and found that the windows and sun roof were down without being activated. the dealer and manufacturer were not contacted. the contact also stated that, in the past, the hatch did not go all the way up. the vehicle was taken to billy craft honda (434-385-6045, located at 3914 old forest rd, lynchburg, va 24501), but the technician was unable to diagnose the failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was approximately 1,500.

For the first ten months after purchasing a brand new 2019 honda pilot touring i was treated as one of honda's guinea pigs. i was putting my family's lives at increased risk, losing time at work and going through immense stress while honda attempted to solve a major electrical issue with my vehicle. through my extensive proactive efforts and numerous times leaving the vehicle with the dealer a solution was eventually found. after the final repair was completed it became apparent the extent of the impact the faulty wiring had on the vehicle's safety and function. after the electrical issue was corrected the overall operation of the vehicle was significantly different than the day the vehicle was purchased. no more near accident causing false automatic emergency braking occurrences. no more cruise control and lane assist malfunctions, random loss of the speedometer and backup camera or other frequently experienced safety issues. no more unusable infotainment system. it was extremely apparent the impacts of the faulty wiring were wide spread in the vehicle as sold. the first ten months that my wife, two children and i used the vehicle as our main source of transportation, while honda attempted to solve the issue, it was not functioning as designed and advertised or up to the national highway traffic safety administration standards.

Recurrent problem. started when vehicle was 2 months old. taken car to dealer service department. no solution. when in motion (highways, city roads) speakers make a sparkling sound followed by the entertainment screen ( navigation, handheld phone, rear vision...) and the odometer screen (speed display, all the signals) became dead. it could last few seconds and reboot back or up to 30 minutes. in a 15 mile journey , could happen around 15 times. so the dangerous situation is that i am driving with no idea how much speed i am going, i am not able to use my handheld phone (also very important to me as a busy doctor trying to answer emergency calls), no navigation system available, the rear vision camera becomes useless with a blank screen... i learnt from the internet that this is an ongoing problem and no solution have been found. problem happens in motion and also or when car is parked. my car is 4 months old and has spent several days at the dealer service department and at the last visit i was given a report in which states that honda is studying a new software update. i don't want risk my family or others life's so waiting is not an option. this is not just one incident , it keeps recurring we bought the car brand new from the honda dealer in november 2018. i have videos to provide proof (can not attach them)

At about 300 miles entire display does not work on cold start and throughout the day. screen flashes blue and then activates, however does not remain on. no rear view camera, navigation, or other apps available to the driver. screen flashes while driving which is a safety issue and distraction. rear view camera non-operation is also a safety issue since unable to view children as they cross behind the vehicle.

Tl* the contact owns a 2019 honda pilot. while driving various speeds, the front driver side brake sensor activated and sounded a warning beeping. erroneously, which signaled the contact to brake. in addition, the brake senor warning indicator illuminated. the failure occurred intermittently. the vehicle was not diagnosed or repaired. the manufacturer has not notififed. the failure mileage was 110,000. this has occurred since i purchased the car. *bf dealer has been notified. the sales rep told me that other people are reporting this issue too and that there will probably be an update to the car's software at some paint in the future. *jb

While driving, both highway and around town, loud crackling would occur through the speakers. then both the navigation screen and/or the speedometer screen would go completely black. the message "network connection lost" would sometimes appear. all bluetooth connectivity and speaker usage was lost. this occurs almost every day while commuting. car has been brought to honda service twice for repairs.